Omni Channel Real Time Software Tool
Past Recompete Updated
- Agency
-
Citizen and Immigration Services
Department of Homeland Security
- Solicitation expected
- Estimated value
- $2,000,000 to $5,000,000
- Set-aside
- Total Small Business
Forecast facts
- Anticipated award
- Through
- Acquisition strategy
- Follow-on to Existing Contract
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Camp Springs, MD
- Forecast number
- F2026072535
- Points of contact
-
- Sara Putnam sara.k.putnam@uscis.dhs.gov (802) 474-2875
- Katrinia Foster katrinia.v.foster@uscis.dhs.gov (202) 809-0418
Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.
About this forecast
The U.S. Citizenship and Immigration Services (USCIS) Office of Technology is seeking a Software as a Service (SaaS) solution to provide real-time survey data through the Qualtrics brand omnichannel survey tool. This recompete opportunity is set aside for total small business participation and represents a follow-on to an existing contract currently held by Govplace, LLC. The estimated solicitation release date is December 17, 2025, with an anticipated award date of January 10, 2026.
The contract award value is estimated between $2,000,000 and $5,000,000 under a Firm Fixed Price contract vehicle through NASA SEWP V. The period of performance is anticipated to run for one year, from January 10, 2026 through January 9, 2027, with the work to be performed in Camp Springs, Maryland. For inquiries regarding this opportunity, interested parties should contact Sara Putnam at sara.k.putnam@uscis.dhs.gov or (802) 474-2875 for general information, or Katrinia Foster at katrinia.v.foster@uscis.dhs.gov or (202) 809-0418 for technical requirements.
Forecast text
***Update 12/10/2025 - updated anticipated solicitation release date to 12/17/2025***
USCIS Office of Technology (OIT) has a requirement for a software as a service tool that will provide real time survey data via the Qualtrics brand omnichannel survey tool.
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