New Entrant Call Center

Past New Requirement Updated

Agency
Solicitation expected
Estimated value
$1,000,000 to $1,900,000
Set-aside
No set-aside

Forecast facts

Anticipated award
Not on record
NAICS code
561421 Telephone Answering Services
Place of performance
DC
Forecast number
42211
Points of contact

Forecast details come from the GSA Acquisition Gateway. Agencies' dates and values are estimates.

About this forecast

The Department of Transportation is forecasting a new requirement for technical support services related to the New Entrant Call Center, classified under telephone answering services (NAICS 561421). This full and open competition procurement will be awarded as a Firm Fixed Price contract through a Blanket Purchase Agreement (BPA) Call mechanism, with an estimated solicitation release date of June 14, 2026.

The estimated award value ranges from $1,000,000 to $1,900,000, with the work to be performed in Washington, DC. Interested vendors should contact Joseph Bennett at the Department of Transportation (joseph.bennett@dot.gov) for additional information regarding this forecasted opportunity, which was posted on April 16, 2026.

Forecast text

Technical Support services for the New Entrant Call Center

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