National Coast Guard Museum Staffing and Operations Support

Past New Requirement Updated

Agency
Solicitation expected
Estimated value
$1,000,000 to $2,000,000
Set-aside
Total Small Business

Forecast facts

Anticipated award
Through
NAICS code
561210 Facilities Support Services
Place of performance
New London, CT
Forecast number
F2026073399
Points of contact

Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.

About this forecast

The Department of Homeland Security US Coast Guard is procuring comprehensive staffing and operational support for the National Coast Guard Museum in New London, Connecticut, under a total small business set-aside through OASIS+. Core requirements include curatorial and collections management, visitor and guest services, education and public programming, general operations support, and audiovisual and IT systems maintenance for multimedia exhibits and interactive displays. The solicitation releases August 21, 2026, with award anticipated September 17, 2026, and a one-year period of performance through September 16, 2027.

The estimated award value ranges from $1 million to $2 million on a firm fixed-price contract. Work is performed in New London, Connecticut, and preference is given to vendors with experience managing cultural institutions in the New England region. Otto Schlicht at contracting office CG-HCA-COCO-4 is the point of contact at 410-456-8845 or otto.p.schlicht@uscg.mil.

Forecast text

The United States Coast Guard (USCG) is preparing for the opening and operation of the National Coast Guard Museum (NCGM) in New London, Connecticut. The NCGM will serve as the national showcase for the history and missions of the U.S. Coast Guard, honoring the legacy of its service members and inspiring future generations. To ensure a world-class visitor experience and professional management of its collections, the USCG is seeking potential sources to provide comprehensive museum staffing and operational support.

The USCG is seeking vendors with proven expertise in museum operations. Specifically, we are interested in companies that have experience providing contracted staffing and management for cultural institutions, particularly other museums in the New England region.

Core areas of expertise required include, but are not limited to:

• Curatorial and Collections Management:

• Professional curation services, including exhibit research, design, and installation.

• Collections management, artifact handling, preservation, and cataloging in accordance with museum best practices.

• Visitor and Guest Services:

• Management of daily visitor operations, including ticketing, information services, and volunteer/docent coordination.

• Ensuring a positive, safe, and engaging environment for all guests.

• Education and Public Programming:

• Development and execution of educational programs and curriculum for various audiences, including K-12 school groups, families, and adults.

• Creation of engaging visitor experiences, guided tours, and interactive exhibits.

• Management of school and group visit scheduling and logistics.

• General Operations Support:

• Event management for special functions, lectures, and community days.

• Exhibit Maintenance and Technical Support

• Audiovisual (AV) and Media Systems Maintenance: Expertise in diagnosing and resolving issues with multimedia displays, interactive touchscreens, projectors, audio systems, and specialty lighting.

• IT Systems Management: Management of the dedicated IT hardware and software that drives museum exhibits, including media servers, single-board computers, and associated operating systems. This includes routine software updates and patch management

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