Lexington Call Center
Past Recompete Updated
- Agency
-
Bureau of Prisons
Department of Justice
- Solicitation expected
- Estimated value
- $1,000,001 to $2,000,000
- Set-aside
- Total Small Business
Forecast facts
- Incumbent contract
-
- 15ULEX26P00000031 Federal contract award held by Tyten Technologies Inc. Ends Apr 30, 2027 · Value with all options $194,911
- Previous solicitation
- Lexington Call Center System Limited / Sole Source Justification · 15ULEX26P00000031 · Posted Apr 21, 2026
- Anticipated award
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Lexington, KY
- Forecast number
- FY26-FPI-1542-0055
- Points of contact
-
- James Greer james.greer2@usdoj.gov
- Robert L. Connolly robert.l.connolly@usdoj.gov
Forecast details come from the Justice Department's procurement forecast. Agencies' dates and values are estimates.
About this forecast
The Department of Justice Bureau of Prisons is recompeting a telephone systems contract for the Lexington Call Center, a facility serving UNICOR Federal Prison Industries, under a total small business set-aside. The solicitation is estimated to release and award on 2026-07-01. The contract will be structured as an Indefinite Delivery/Indefinite Quantity (IDIQ) award with a base term plus four option periods, with firm-fixed-price pricing.
The estimated award value ranges from $1,000,001 to $2,000,000. Work is performed at Lexington, Kentucky. A request for information is planned. Points of contact are James Greer (james.greer2@usdoj.gov) and Robert L. Connolly (robert.l.connolly@usdoj.gov), both at the United States Department of Justice.
The incumbent awardee is Tyten Technologies Inc., a woman-owned small business that was awarded purchase order 15ULEX26P00000031 on May 1, 2026, in the amount of $194,911.20 (firm fixed-price) for support and maintenance of telephony and integrated systems at the Lexington Call Center, with completion scheduled by April 30, 2027. Tyten Technologies operates under an IDIQ contract with the Department of Justice Bureau of Prisons Central Office, originally awarded May 1, 2022, with a ceiling value of $496,800.
Forecast text
Telephone Systems for FPI Call Center
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