IA Modernization Salesforce License Acquisition
Past New Requirement Updated
- Agency
-
Federal Emergency Management Agency
Department of Homeland Security
- Solicitation expected
- Estimated value
- $20,000,000 to $50,000,000
- Set-aside
- Total Small Business
Forecast facts
- Anticipated award
- Through
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Washington, DC
- Forecast number
- F2026072857
- Points of contact
-
- Benjamin Krakauer benjamin.krakauer@fema.dhs.gov (202) 716-6267
- Kristin Buda kristin.buda@fema.dhs.gov (202) 718-3375
Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.
About this forecast
The Federal Emergency Management Agency (FEMA) is seeking Salesforce licenses and related support services to modernize its Individual Assistance delivery platform. The procurement requires an enterprise contracting approach providing broad or unlimited platform access for internal users and disaster survivors, with consumption-based purchasing models that enable traceability to specific disasters and operational activities. The solicitation is anticipated to release on March 13, 2026, with an estimated award date of April 30, 2026.
The estimated award value ranges from $20 million to $50 million, with a performance period extending from April 30, 2026, through April 29, 2030. The contract will be performed in Washington, DC, and must support optional Contract Line-Item Numbers (CLINs) for rapid capacity scaling, including MuleSoft vCores, message credits, AI/data credits, and partner access during peak disaster seasons. Primary points of contact are Benjamin Krakauer (benjamin.krakauer@fema.dhs.gov, 202-716-6267) and Kristin Buda (kristin.buda@fema.dhs.gov, 202-718-3375), with this opportunity designated as a Total Small Business set-aside.
Forecast text
The scope of this solicitation includes the provision of Salesforce licenses and related support services to enable the launch of FEMA’s newly designed platform for delivering Individual Assistance. FEMA prefers an enterprise contracting approach that offers broad or unlimited platform access for both internal users and survivors. This approach should include clear mechanisms for purchasing, monitoring, and reconciling consumption-based services, with all usage traceable to specific disasters and operational activities. Additionally, the selected model must support optional Contract Line-Item Numbers (CLINs), allowing FEMA to rapidly scale capacity—such as adding MuleSoft vCores, message credits, AI/data credits, or partner access—during large or catastrophic disaster seasons, without requiring complex re-procurement actions.
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