The Department of Health and Human Services Indian Health Service is forecasting a recompete contract for dental help desk support services, specifically targeting technical assistance for the Dentrix dental practice management software system. The estimated solicitation release date is February 1, 2025, with an anticipated contract award date of May 1, 2025. The procurement falls under the NAICS code 561499 for All Other Business Support Services.

The opportunity does not specify a precise award value or budget range for the upcoming solicitation. Key points of contact include Jennifer Richardson (jennifer.richardson@ihs.gov) from IHS Engineering and Jacqueline Zortman (jacqueline.zortman@ihs.gov), both representing the Indian Health Service. While specific performance location details are not provided, the services are expected to support the Indian Health Service's dental management infrastructure.

The incumbent contract, Purchase Order 75H70520P00034, was awarded to Henry Schein Practice Solutions Inc. (Henry Schein One Division) with a ceiling value of $39,930. The existing contract, which runs through April 30, 2025, provides help desk services including licensing, upgrades, maintenance, and technical support for Dentrix dental practice management software. The current contract was initially awarded on April 20, 2020, with $23,130 obligated, and covers electronic dental records, patient scheduling, billing, and associated training functions.

Henry schein practice solutions INC

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