GSA IT ePayroll and Human Resources (HRIT) Technical Support (FY27)
Past Recompete Updated
- Solicitation expected
- Estimated value
- $10,000,000 to $19,000,000
- Set-aside
- Total Small Business
Forecast facts
- Anticipated award
- Through
- Acquisition strategy
- Pre-existing Contract Vehicle - Order - MAS (Schedule)
- NAICS code
- Not on record
- Place of performance
- Washington, DC
- Forecast number
- 47779
- Points of contact
-
- Latosha Frink latosha.frink@gsa.gov (571) 882-0547
Forecast details come from the GSA Acquisition Gateway. Agencies' dates and values are estimates.
About this forecast
The General Services Administration will recompete a total small business set-aside for Development, Modernization, and Enhancement (DM&E) and Operations and Maintenance (O&M) technical support services for ePayroll and Human Resources IT applications, with solicitation release estimated for September 1, 2026 and award targeted for November 30, 2027. The contractor will deliver continuous customer support to internal GSA and external users, furnish O&M technical support for software applications and both Commercial-Off-The-Shelf (COTS) and Government-Off-The-Shelf (GOTS) software, enhance application usability standards in compliance with federal information systems security requirements, provide novel application solutions adhering to GSA system development life cycle guidelines, and implement hybrid project management principles while ensuring rigorous compliance with GSA IT Security Policies, NIST standards, and government-wide information technology protection regulations.
The estimated award value ranges from $10 million to $19 million, with performance based in Washington, DC and a period of performance extending through May 29, 2032. Latosha Frink, Contracting Officer's Representative at the General Services Administration, serves as the point of contact (latosha.frink@gsa.gov, 571-882-0547).
Forecast text
This Task Order is intended to procure Development, Modernization, and Enhancement (DM&E), and Operations and Maintenance (O&M) support services for ePayroll and HR IT applications.
The Government anticipates achieving the following objectives through the services provided under this contract:
- Deliver continuous customer support to internal GSA and external users.
- Furnish O&M technical support for software applications, backend processes, utilities, and both Commercial-Off-The-Shelf (COTS) and Government-Off-The-Shelf (GOTS) software maintained by division.
- Enhance the usability standards of existing applications ensuring compliance with federal information systems security and customer requirements.
- Maintain proactive and responsive communication with system users to guarantee timely resolution of complex inquiries and satisfactory solutions.
- Provide novel application solutions to fulfill customer needs, adhering to GSA system development life cycle guidelines.
- Implement System Development Life Cycle (SDLC) and hybrid approach to project management and development principles and best practices.
- Ensure rigorous compliance with GSA IT Security Policies and all pertinent GSA and NIST standards and guidelines, as well as other Government-wide laws and regulations governing the protection and security of information technology.
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