GSA IT ePayroll and HRIT Technical Support FY27
Past Exercise of Option Updated
- Solicitation expected
- Not on record
- Estimated value
- $10,000,000 to $19,000,000
- Set-aside
- No set-aside
Forecast facts
- Anticipated award
- Acquisition strategy
- Full and Open Competition
- NAICS code
- Not on record
- Forecast number
- 47889
- Points of contact
-
- Latosha Frink latosha.frink@gsa.gov (571) 882-0547
Forecast details come from the GSA Acquisition Gateway. Agencies' dates and values are estimates.
About this forecast
The General Services Administration is exercising an option on a delivery order to acquire development modernization and enhancement (DM&E) and operations and maintenance (O&M) technical support for ePayroll and HR IT applications managed by the GSA IT HR & FinTech Services Division, with an estimated award date of September 30, 2026. The task order will deliver continuous customer support to internal GSA and external users, furnish O&M technical support for software application backend processes, COTS and GOTS software, and enhance usability standards while ensuring compliance with federal information systems security requirements, NIST policies, and GSA IT Security Policies. The contractor will implement System Development Life Cycle (SDLC) and hybrid project management approaches while maintaining proactive communication with system users to resolve complex inquiries and provide novel application solutions.
The estimated award value ranges from $10 million to $19 million, with a basic exercised value of $16,844,459 under a time and materials/labor hours contract type. The work is full and open competition, agency-funded through the Federal Acquisition Service, and is currently in acquisition planning. Latosha Frink, Contracting Officer's Representative at the General Services Administration, is the point of contact (latosha.frink@gsa.gov, 571-882-0547).
Forecast text
The purpose of this task order is to acquire development and technical support for applications managed by the GSA IT HR & FinTech Services Division (IDCC) Services Division.This Task Order is intended to procure Development Modernization and Enhancement (DM&E) and Operations and Maintenance (O&M) support services for ePayroll and HR IT applications. The Government anticipates achieving the following objectives through the services provided under this contract: Deliver continuous customer support to internal GSA and external users. Furnish O&M technical support for software applications backend processes utilities and both Commercial-Off-The-Shelf (COTS) and Government-Off-The-Shelf (GOTS) software maintained by division Enhance the usability standards of existing applications ensuring compliance with federal information systems security and customer requirements Maintain proactive and responsive communication with system users to guarantee timely resolution of complex inquiries and satisfactory solutions Provide novel application solutions to fulfill customer needs adhering to GSA system development life cycle guidelines Implement System Development Life Cycle (SDLC) and a hybrid approach to project management development principles and best practices to support all projects Ensure rigorous compliance with GSA IT Security Policies and all pertinent GSA and NIST policies standards and guidelines as well as other Government-wide laws and regulations governing the usability protection and security of information technology.
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