Enterprise Business Management Support Services

Past New Requirement Updated

Agency
Solicitation expected
Estimated value
$5,000,000 to $10,000,000
Set-aside
No set-aside

Forecast facts

Anticipated award
Through
NAICS code
541990 All Other Professional, Scientific, and Technical Services
Place of performance
Washington, DC
Forecast number
F2026073273
Points of contact

Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.

About this forecast

Written by GovTribe AI ·

The Department of Homeland Security Customs and Border Protection (CBP) is seeking comprehensive enterprise business management support services to optimize operations across its Office of Field Operations (OFO). The vendor must provide integrated management strategies across all OFO missions—including passenger processing, cargo processing, travel, and trade—across seven headquarters directorates, 21 field offices, and 328 ports of entry. Key requirements include strategy development aligned with executive priorities, enterprise resource development to enable data-driven decisions, training design for leadership and workforce resiliency, and identification of innovative technology opportunities. The solicitation is estimated to release on March 9, 2026, with an anticipated award date of April 30, 2026.

The contract is valued between $5 million and $10 million and will be awarded as a firm fixed price contract through the OASIS+ vehicle. The current similar effort involves 93 full-time contract support personnel, and services must be delivered across CONUS and potentially OCONUS locations with an estimated performance period running through April 29, 2029. The primary place of performance is Washington, DC, and inquiries should be directed to Heather Landgrover, the Technical Representative/Contracting Officer's Representative, at heather.a.landgrover@cbp.dhs.gov or (571) 201-7201.

Forecast text

OFO is seeking to improve our business model for critical national security mission sets by capitalizing management strategies that are fully integrated across all our missions (passenger processing, cargo processing, travel, trade) and environments (land, air, and sea). Services will include integrating across a complex and multi-faceted mission, so national security needs are identified and met consistently across (7) OFO HQ Directorates, 21 Field Offices, and 328 Ports of Entry. We require comprehensive management support services that assess the future capabilities that are required to articulate, reply, and adapt to current and emerging OFO mission needs. We are seeking a vendor with a comprehensive understanding of OFO mission operations and OFO-wide priorities to provide critical cross-directorate, Field Office, and Port of Entry (POE) synergies, cost savings, and efficiencies. A similar current effort with OFO includes the full-time support of 93 contract support personnel. The vendor should be able to coordinate efforts and deliver services across seven (7) OFO HQ Directorates, 21 Field Offices, and 328 Ports of Entry to include possible provision of local, full-time, services CONUS and OCONUS. OFO is seeking management support services for the following OFO-wide priorities:

• Strategy Development/Strategic Planning: Develop and implement Field-centric OFO-wide strategies that align with the OFO Executive Assistant Commissioner (EAC) priorities and drive the future of OFO’s operations, continually adjusting to the ever-changing threat environment.

• Enterprise Resource Development: Facilitate necessary directorate coordination to implement OFO-wide services that provide OFO proven tools to make data-driven strategic decisions. For example, we have requirements for user fee analysis, requirements analysis etc.

• Training Design and Development: Design and develop trainings to provide OFO leadership and CBP Officers with clear guidance on effective leadership best practices and workforce resiliency practices. For example, OFO requires leadership training developing mid-level and executive leadership skills and strategies that focus leaders on mission objectives, goals, and innovation. This could include individual consultations to identify and develop leadership skills, development of larger leadership labs/training sessions etc.

• Innovative Technology Expansion: Identify opportunities to deploy innovative technologies that facilitate lawful trade and travel while decreasing the administrative burden on Officers and allows them to focus on mission-critical law enforcement activities.

Acquisition Strategy: RFQ will be posted on OASIS+, Unrestricted, utilizing CLIN 60108

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