Correspondence Management System
Past New Requirement Updated
- Agency
-
Indian Health Service
Department of Health and Human Services
- Solicitation expected
- Estimated value
- $1,500,000 to $3,000,000
- Set-aside
- Total Small Business
Forecast facts
- Anticipated award
- NAICS code
- 519290 Web Search Portals and All Other Information Services
- Points of contact
Forecast details come from HHS's procurement forecast. Agencies' dates and values are estimates.
About this forecast
The Department of Health and Human Services Indian Health Service is seeking to procure a Correspondence Management Application through a total small business set-aside contract. The system will be a CRM or Power App designed to facilitate multi-user correspondence processing with advanced features like detailed audit trails, customized dashboards, and powerful search capabilities. The estimated solicitation release date is June 1, 2025, with an anticipated contract award by September 1, 2025.
The contract falls under the NAICS code 519290 for Web Search Portals and All Other Information Services, targeting small businesses specialized in information management solutions. Key points of contact include Valerie Heart Broker, Lead Contract Specialist, who can be reached at valerie.heartbroker@ihs.gov or +1-301-526-7344, and Linda Hahn from the Indian Health Service. While specific budget details are not provided, the procurement aims to enhance the organization's correspondence management through a comprehensive, compliance-focused technological solution.
Forecast text
IHS Executive Secretariat Staff (ESS) is working with IHS OIT to procure a Correspondence Management Application - either a CRM or Power App. The requirements include the capability to allow multiple-person simultaneous processing; coordinated knowledge sharing; a detailed audit trail of all correspondence activities; customized dashboards and trackers; compliance with organizational policies and regulatory requirements; a powerful search functionality, indexing, and tagging capabilities; analytical tools and reporting features.
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