Automated Call Distribution Licenses and Support
Past New Requirement Updated
- Agency
-
Food and Drug Administration
Department of Health and Human Services
- Solicitation expected
- Estimated value
- $1,500,000 to $3,000,000
- Set-aside
- No set-aside
Forecast facts
- Anticipated award
- NAICS code
- 541519 Other Computer Related Services
- Points of contact
-
- ODT Acquisition Liaison odtvendorexcellence@fda.hhs.gov
Forecast details come from HHS's procurement forecast. Agencies' dates and values are estimates.
About this forecast
The Food and Drug Administration is procuring renewal of Automated Call Distribution licenses and support services, with an estimated solicitation release date of October 1, 2026 and estimated award date of April 1, 2027. The requirement falls under NAICS 541519 (Other Computer Related Services) and is not set-aside. This new contract will support the FDA's IT operations through renewal and ongoing support of its ACD system.
The estimated award value ranges from $1.5 million to $3 million. Interested vendors should direct inquiries to the FDA's Office of Acquisition at odtvendorexcellence@fda.hhs.gov.
Forecast text
IT Acquisition: New Contract for the renewal of ACD Licenses and Support
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