287(g) National Call Center
Past New Requirement Updated
- Agency
-
Immigration and Customs Enforcement
Department of Homeland Security
- Solicitation expected
- Estimated value
- $20,000,000 to $50,000,000
- Set-aside
- Total Small Business
Forecast facts
- Anticipated award
- Through
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Place of performance
- Nashville, TN
- Forecast number
- F2026072562
- Points of contact
-
- Amy Delauter amy.delauter@ice.dhs.gov (202) 706-0854
- Paul Capicchioni paul.capicchioni@ice.dhs.gov (202) 732-3964
Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.
About this forecast
Immigration and Customs Enforcement (ICE) is forecasting a new requirement for a 287(g) National Call Center facility to be located in the greater Nashville, Tennessee area. The scope includes professional analytical support services and comprehensive call center operations, encompassing call screening, criminal and immigration analysis, and support activities in response to law enforcement agency telephonic and electronic queries regarding removable aliens who pose threats to public safety and national security. The solicitation is estimated for release on December 15, 2025, with an anticipated award date of January 15, 2026.
The estimated award value ranges from $20 million to $50 million under a Firm Fixed Price contract vehicle through OASIS+, designated as a Total Small Business set-aside. The contract is anticipated to begin on January 15, 2026, with a period of performance extending through January 14, 2030. The place of performance is Nashville, Tennessee, and primary points of contact include Amy Delauter (requirements contact) at amy.delauter@ice.dhs.gov or (202) 706-0854, and Paul Capicchioni at paul.capicchioni@ice.dhs.gov or (202) 732-3962.
Forecast text
The scope of this task order is the provision of a facility to operate as a national call center including professional analytical support services in greater Nashville, Tennessee, and conduct call center operations, to include call screening, criminal and immigration analysis, related support activities in response to LEA telephonic and electronic queries and requests for information pertaining to removable aliens who pose threats to public safety and national security. The Government shall not exercise any supervision or control over the contractor performing the services herein. The contractor’s personnel shall be accountable solely to the contractor who, in turn, is responsible to the Government.
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