Virtualization Infrastructure Support

The U.S. Customs and Border Protection (CBP), a component of the Department of Homeland Security, is seeking comprehensive virtualization infrastructure support services to modernize its current VMware by Broadcom environment. The procured services will encompass platform modernization and architecture, automation and multi-cloud capabilities, compatibility and integration, security and compliance, software licensing and support services, migration and implementation support, and training and knowledge transfer. Key contract requirements include supporting approximately 11,000 virtualized compute cores across 3 or more physical data center locations, with the solution integrating with existing Cisco and Dell server infrastructure while maintaining strict supply chain integrity and federal security standards including FISMA and FedRAMP compliance. The contractor must provide 24x7x365 managed support services and demonstrate capabilities in scalability, disaster recovery, performance optimization, and support for both on-premises and external cloud service providers with two-factor authentication. The pre-solicitation notice was posted on December 8, 2025, with a deadline for questions and responses due by December 19, 2025.

This procurement carries no set-aside designation and does not identify any incumbent contractor or current service provider. The infrastructure currently comprises 176 physical processor sockets and 122TB of RAM, supporting a current distribution of approximately 60% Linux-based, 35% Windows-based, and 5% vendor appliance/containerized applications across 1.5PB of traditional storage. Vendors must submit detailed pricing proposals for 1, 3, and 5-year contract terms with specific cost breakdowns for virtualized compute core ranges of 5,000-10,000 and 10,000 or more cores. The contract has a total period of performance of four years, consisting of a 12-month base period and three optional 12-month extension periods, with the place of performance located in Ashburn, Virginia. The specific contract award value or budget range has not been disclosed in the pre-solicitation notice.