Tricare In-Patient Satisfaction Survey (TRISS)
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- JA-21-0019B
- Agency
-
Defense Health Agency
Department of Defense
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- HT0011-20-C-0010 Federal contract award
- Awardee
- Ipsos Public Affairs, LLC
- NAICS code
- 541690 Other Scientific and Technical Consulting Services
- Place of performance
- Falls Church VA 22042 USA
Notice details come from SAM.gov. Updated .
About this opportunity
This Limited/Sole Source Justification Notice from the Defense Health Agency seeks services related to the administration of the Tricare In-Patient Satisfaction Survey, including sample selection, survey distribution and collection, data analysis and reporting. The awarded contract HT0011-20-C-0010 to an unknown vendor on December 22, 2020 will provide these services to support the agency's quality improvement and benchmarking efforts for military health facilities and civilian hospitals. The notice references an incorrect prior contract number but does not provide the value of the awarded contract or quantities involved in the services.
Notice text
Reference in attachment identifies wrong contract number. It should be HT0011-20-C-0010, not HT0011-20-C-0006.
Services will include, but not limited to the following:
A. Receive and create sample lists from Government-supplied sample frame files for each survey fielding.
B. Print, assemble, and field survey materials via postal mail-out with follow-up telephone interviews to non- respondents.
C. Review and update questionnaire content with DoD supplemental questions using HCAHPS, as the TRISS core I instrument.
D. Maintain help center for sample members' inquiries/questions/concerns about the survey (reprint requests, general inquiries, etc.).
E. Administer the survey and monitor data collection operations by tracking sample nonresponse, response (partials and completes), eligibility, and disposition.
F. Receive and process survey returns according to AED-approved coding schemes with survey data file transfers (FTP).
G. Prepare/present status updates (e.g., monthly reports, weekly tracking updates, etc.) on survey operations, as required.
H. Develop and implement survey disposition and other requested variables as directed.
I. Construct response datasets.
J. Provide verbatim qualitative data as needed.
K. Provide methodological and database documentation, including but not limited to documenting all survey administration operations, methods, coding, and editing/scanning.
L. Analyze data and present findings at the MHS facility/civilian hospital.
M. Develop and maintain web based results for reporting, trend reporting, benchmarking and quality improvement/best practices.
Awarded contract HT0011-20-C-0010 to unknown vendor for unknown amount on 2020-12-22.
On GovTribe
Work this opportunity
- Track it in your pipeline
- Find teaming partners
- Similar opportunities
- Ask GovTribe AI about this opportunity