Technical Support Services at Benet Labs

Please be advised that Solicitation W15QKN-10-R-0305 is hereby posted.

Please be advised that the release date of the solicitation is changed to readon or about 29 June 2010 and the closing date for receipt of proposals ischanged to read close of business 30 July 2010.

Please be advised that the following changes are made to the announcement forW15QKN-10-R-0305:

a) The proposed type is FFP. b) The proposed contract will be structured as a five year task order contract in lieu of one year base contract with four one year options.

c) The release date of the solicitation is changed to read on or about 11 June 2010 and the closing date for receipt of proposals is changed to read close of business 12 July 2010.

This synopsis is hereby revised to change the NAICS Code from 541611 to 541330 with a size standard of $27M.

The U.S. Army Contracting Command (ACC), Joint Munitions & Lethality (JM&L)Contracting Center, Picatinny Arsenal, NJ 07806-5000, in support of the U.S.Army Armament Research Development Command (ARDEC), Benet Laboratories, located at Watervliet Arsenal, Watervliet, New York, intends to solicit arequirement for technical support services to include Automation SupportServices, Resource Management Support Services, Project Management SupportServices, and Real-time Software (Electrical)Support Services. Thisrequirement will provide specific services on a task-by-task basis for thefour types of services as follows:

Automation Support Services - 1) Technical support to administer and maintainthe users computing environment, including the creation and maintenance ofuser accounts and profiles, user logon scripts, user server based storage,user file security, and user email accounts. 2) System technical supportwhich will include: testing and installation of software applications for users, troubleshooting and supporting server and workstation systems withapplication software; maintaining system data backup and restorationprocedures; installing network card and modems; configuring pc mcia cards.3) Network technical support which will include: trouble shooting and supporting LAN/WAN equipment and network security equipment, monitoring anddocumenting the status and performance of the wide area network and local areanetworks, performing preventive maintenance cleanings and inspections ofnetwork hardware. 4) Administer help desk procedures and training to end-users.

Resource Management Support Services: 1) Assist Project Leaders withdeveloping Work Breakdown Structures and assigning funds in the financialsystems. 2) Monitor cost variances and investigate causes. 3) Review project funds, identifying and proposing transfers. 4) Assist in securingprogram funds through the control system.

Project Management Support Services: 1) Assist with developing and reportingEarned Value Management. 2) Assist with evaluating schedule and costvariances. 3) Conduct periodic reviews of compliance with client EVM systems assessing project risk. 4) Assist in analytical assignments, i.e. data collection, modeling, analysis, process/product related testing and product development. 5) Assist in the preparation of reports, briefings and documentation deliverables.

Real-time Software (Electrical) Support Services: 1) Assess electricalrequirements, evaluate concepts, perform materials analysis. 2) SupportGraphical User Interface (GUI) development software. 3) Support test dataacquisition systems. 4) Application programming support for embeddedcontrols, sensors, diagnostics and gun emulators.

Specific mix of senior and junior personnel with related skills, knowledge and aptitude in the following labor categories will be utilized for individualtasks: System/Network Administrator Senior, System/Network Administrator Junior, Software Administrator Senior, Software Administrator Journeymen,Database Administrator Senior, System/Software Engineer Senior, Resource Management Assistant Senior, Resource Management Assistant Junior, ProjectManagement Assistant Senior, Technical Assistant Senior, Technical Assistant Junior.

This effort is set aside for Small Business concerns. The proposed contractwill be structured as a one year base contract with four one year options at amaximum ceiling price of $9,925,000. The minimum guarantee is $100,000 overthe full term of the contract to include option years. The appropriate NorthAmerican industry System (NAICS) code is 541611.

The Request for Proposal (RFP) W15QKKN-10-R-0305 can be downloaded from thefollowing website located at http://procnet.pica.army.mil on or about 21 May2010. The deadline for all proposals will be close of business 21 June 2010. All proposal submissions to this RFP shall be sent to: Mrs. MagdaSzymanski, CCJM-CA, Bldg 9, Picatinny Arsenal, New Jersey 07806-5000, E-MAIL:magda.m.szymanski@us.army.mil, Phone No. 973-724-3832, FAX No. 973-724-5484.NOTE: Contractors must be registered in the Central Contractor Registration(CCR) database by accessing the CCR web site at http://www.bpn.gov in order tobe eligible for contract award.