Maintenance on ImagestreamX Mark Svc Plan

The National Institute of Allergy and Infectious Diseases (NIAID) intends to negotiate on other than full and open competition the purchase of a service contract from EMD Millipore, 290 Concord Rd, Billerica, MA 02821-3405. (01) ImagestreamX MarkII Svc Plan ADVANCED Model # 100220 Serial # ISX317.  These instruments are used by National Institute of Allergy and Infectious Disease (NIAID) Division of Intramural Research (DIR) investigators to carry out experiments requiring single cell interrogation of a large number.  Due to the high number of clients reliant on these instruments, they must be maintained to a high performance level, and repaired to this state when they fail. Instruments are predisposed to frequent service needs.  The service provider will need to inventory an array of replacement parts and specialized equipment for the specific needs of each instrument. The services include equipment hardware and software upgrades, full coverage for parts, labor, travel components costs and training and; one Preventive Maintenance service; Remote Technical Support; 5 business day average on‐site response; Hardware and Software updates; On‐site applications support. EMD Millipore is the original equipment manufacturer. All responsible sources may submit a response demonstrating that they are authorized and certified by the OEM to provide these services along with recent past performance performing the same services that will be considered. The Government reserves the right to make a decision whether this requirement is available for competition. All responses shall be submitted no later than 2:00 PM eastern standard time March 7, 2016 to Lisa Hinton 5601 Fishers Lane, Suite 3A68, Rockville, MD 20852 email, hintonl@mail.nih.gov.