for Customer Experience (CX) Analytics Research Applied Analytics and Statistics (RAAS)
Closed Solicitation Posted
- Solicitation number
- 232H8-24-Q-00043
- Agency
-
Internal Revenue Service
Department of the Treasury
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- B544 Special Studies/Analysis- Technology
- Place of performance
- Washington, District of Columbia 20003, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Treasury's Internal Revenue Service (IRS) is seeking quotations for customer experience (CX) analytics research and applied analytics and statistics (RAAS) services. The IRS has identified a need for text analytics functionality to inform planning and response to filing season related trends, understand nuances about terminology, and inter-relate ways in which taxpayers engage with the IRS' service channels. The quotation request has been distributed solely through the MAS Schedule (Professional Services - Technical and Engineering Services (non-IT) under NAICS 541611, and the estimated closing date is September 18, 2024. All responsible sources may submit a quotation package and will be considered by the agency.
The contract is not set aside for any specific business type, and there are no named incumbents or current contractors. The place of performance is Washington, DC 20003, USA, and the NAICS code is 541611 - Administrative Management and General Management Consulting Services, with the PSC code of B544 - Special Studies/Analysis- Technology. The agency has not provided any details on the award value or budget range for this requirement.
Notice text
The Department of Treasury/Internal Revenue Service (IRS) has a requirement that identified a need for text analytics functionality to inform planning and response to filing season related trends, understand nuances about terminology, and inter-relate ways in which taxpayers engages with the IRS’ service channels.
The Request for Quotation (RFQ) were distributed to vendors solely through the MAS Schedule (Professional Services – Technical and Engineering Services (non-IT) under NAICS 5411611 – Special Studies/Analysis – Technology. All future information about this acquisition, will also be distributed solely through kelvin.bogan@irs.gov. Interested parties are responsible for monitoring that site to ensure that they have the most up-to-date information about this acquisition. The estimated closing date of the RFQ will be on (September 18, 2024). All responsible sources may submit a quotation package and will be considered by this agency.
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