Dynamic Clinical Systems electronic clinical management system and services

The Department of Veterans Affairs, VA Medical Center, 215 North Main St., White River Junction, VT 05009-0001, intends to negotiate a sole source procurement for the Contractor to provide electronic clinical management systems and services to support the provision of primary mental health care services ("System"). The System shall utilize hardware currently owned by the VA and shall consist of an online subscription service and clinical processes to collect, manage, analyze, share and report patient health status information using statistically valid, condition-specific surveys. As appropriate, it will integrate with selected aspects of the VA electronic clinical record and at all times be compliant with various VA privacy, security and HIPAA requirements. Services by Contractor shall accommodate 25 clinical users and provide data for an unlimited number of patients, and shall include but not be limited to the following:

a. Provide for the collection, analysis, reporting, tracking, and sharing of patient self-reported health status data;

b. Provide for patient self-reported data entry via wireless, Web-based touchpad devices with simple, large, one question per page format that will include scroll-over help and answer validation, ability to backup and change an answer, with multiple question type formats such as "radio buttons", checklists, numeric entry and calendar date selection;

c. Provide for a flexible patient survey group setup that may include validated general health surveys, validated specialty-specific surveys, and custom questions, such as a satisfaction survey;

d. Provide for conditional patient surveys that are built for individual patients based on patient-based parameters or branching logic;

e. Provide for the ability to schedule follow-up surveys without the patient needing to have a specific appointment;

f. Provide immediately-available summaries of longitudinal patient data, including graphical format;

g. Provide automatic, pre-set follow-up reminders to clinicians;

h. Provide for the ability to designate and identify discrete and multiple episodes of care;

i. Provide data management and analysis including aggregate level, de-identified patient outcomes according to various parameters;

j. Support clinical administration system access from clinician, clinical administrator, or system administrator role;

k. Provide proven technology architecture;

l. Provide seamless integration with the VA clinical record and selected systems that is compliant with all VA and HIPAA requirements;

m. Provide hands-on clinical process design and training to identified PMHC clinicians;

n. Provide in-person, telephonic, Email and Web-based support services in a timely manner.



This announcement is not a request for competitive quotations; no solicitation has been prepared. Telephone inquiries will not be honored; however, interested parties may submit literature detailing how their services meet the VA requirements to the Contracting Officer. Responses received on or before August 7, 2009, will be considered. A determination not to compete this proposed contract based on responses to this notice will be solely at the discretion of the government.