Diplomatic Pouch Services

The Department of State seeks comprehensive transportation and handling services for diplomatic pouch mail at the U.S. Embassy Muscat, Oman, with quotations due August 6, 2026, at 1400 hours. A pre-proposal conference is scheduled for July 8, 2026, at 1100 hours.

Place of performance is Oman. The contractor shall provide daily airport pickups, customs clearance, verification and logging, secure storage, and delivery of inbound diplomatic pouch mail to authorized personnel, and shall handle collection, documentation preparation, airline liaison, and tracking submission for outbound mail across 22 contract line items covering inbound services, outbound unclassified courier services, and outbound classified airfreight services. All pricing must be submitted in Omani Rials with VAT priced as a separate line item and applied only to CLINs 1–6 per local law.

The contract base year runs January 1, 2027, through December 31, 2027, with four one-year optional periods and a six-month extension option. The Government estimates 50 to 120 delivery trips annually, with a minimum of 25 trips per order and a maximum of 200 trips for a single item or 250 trips for combined items. Performance standards require no more than one customer complaint per month and 99.9% accuracy in matching delivery orders to actual shipments.

Award is to the lowest-priced, acceptable, responsible offeror based on initial quotations without discussions, although discussions may occur with offerors in the competitive range if necessary. Submissions must be electronic to MuscatProcurement@state.gov in MS-Word 2007/2010, MS-Excel 2007/2010, or Adobe Acrobat PDF format, not exceeding 30MB per file, and include the completed SF-1449 form, Section I (Pricing), Section 5 (Representations and Certifications), IRS Form W-9 (or W-14 for foreign contractors), and proof of SAM registration. NAICS 492110; PSC R602.