DHA - Secure Messaging
Closed Solicitation Posted
- Solicitation number
- HT0015-21-R-0016
- Agency
- Defense Health Agency Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Falls Church VA 22041, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Health Agency seeks proposals for a secure messaging software as a service solution to support the TRICARE Online Patient Portal. The solution must provide up to 8,900 secure messaging subscriptions and associated services to military healthcare providers and beneficiaries through December 2026. Proposals are due by May 26, 2021 and must demonstrate a HIPAA compliant, DoD authorized secure infrastructure with segmented DoD and commercial data. The solution will be evaluated based on technical approach, management qualifications, past performance, and price, with past performance and price being the most important factors.
The solicitation does not include any set-aside designations. The NAICS code is 541511 and PSC code is D399. There are no identified incumbents. Subscriptions will decrease over time as capabilities transition to the MHS GENESIS system. The place of performance is Falls Church, Virginia, and the budget range is approximately $5-10 million annually depending on the quantity of subscriptions. Small business participation of at least 30.6% of total contract value is required for award eligibility.
Notice text
Solution Delivery Division, Chief Information Officer (CIO)/ Deputy Assistant Director, Information Operations (DAD IO/J-6) is looking to understand market capability to support the acquisition of TRICARE ONLINE Patient Portal (TOL PP) Secure Messaging (SM) Software as a Service (SaaS) subscriptions and services. TOL PP is an online patient-focused portal that supports eligible DOD beneficiaries and their families. TOL PP is a secure enterprise portal leveraging enterprise Single Sign-On (SSO) capability that serves as the MHS common enabling infrastructure for access-to-care and population health management. SM SaaS is a secure patient-provider messaging application that provides a secure communication method for patients and their care teams to: (1) ask non-emergency health care advice, (2) request Prescription renewals, and (3) receive MTF/Clinic updates and alerts within the TOL PP. Secure messaging is asynchronous and provides both patients and care teams the opportunity to communicate at their convenience. The TOL PP SM SaaS Application is an External IT Service as defined in DODi 8510.01 and does not qualify as a Subscription as a Service (SaaS) Cloud Solution. As an External IT Service for the DOD, the SM Application environment consists of Software, Platform, and the current data center Infrastructure.
Attachments
| File | Type | Posted |
|---|---|---|
| HT0015-21-R-0016 Amendment 3.pdf | ||
| QA HT001521R0016 Secure Messaging.xlsx | XLSX spreadsheet | |
| SM SaaS PWS- 23 Feb 2021v2.3.docx | DOCX document | |
| Secure Messaging Price Proposal Pricing Sheet - 09 March 2021.xlsx | XLSX spreadsheet | |
| SaaS Past Perf Questionnaire HT0015-21-R-0016.doc | DOC document | |
| HT0015-21-R-0016 Solicitation.docx | DOCX document | |
| HT0015-21-R-0016 Amendment 1.docx | DOCX document | |
| HT0015-21-R-0016 Amendment 2.docx | DOCX document | |
| HT0015-21-R-0016 Secure Messaging Conformed Solicitation.docx | DOCX document |
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