HT0015-21-R-0016 Amendment 3.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to:

1) Extend proposal due date to 26 May 2021.

2) Update Small Business Size for NAICS 541519 (Except) "Information Technology Value Added Resellers" to 150 Employees.

3) The point of contact for this action is Charles Wang: peichang.w ang.civ@mail.mil.

4) All other terms and conditions remain the same.

1. CONTRACT ID CODE PAGE OF PAGES

S 1 14

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 18-May-2021

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X HT001521R0016

X 9B. DATED (SEE ITEM 11)

22-Apr-2021

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

18-May-2021

CODE

DHA CONTRACTING OFFICE-(PS-CD) HT0011

7700 ARLINGTON BLVD

FALLS CHURCH VA 22042

HT0011 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

HT001521R0016

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The standard size code has changed from $30,000,000 to 150.

The required response date/time has changed from 20-May-2021 05:00 PM to 26-May-2021 05:00 PM.

The following have been modified:

52.212-1 INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (JUN 2020)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code(s) and small business size standard(s) for this acquisition appear elsewhere in the solicitation. However, the small business size standard for a concern which submits an offer in its own name, but which proposes to furnish an item which it did not itself manufacture, is 150 employees for NAICS Code 541519 (Except)

“Information Technology Value Added Resellers.”

(b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show--

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) "Remit to" address, if different than mailing address;

(8) A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

(9) Acknowledgment of Solicitation Amendments;

(10) Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

(11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 30 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender's request and expense, unless they are destroyed during preaward testing.

(e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions, including alternative line items (provided that the alternative line items are consistent with subpart 4.10 of the

Federal Acquisition Regulation), or alternative commercial items for satisfying the requirements of this solicitation.

Each offer submitted will be evaluated separately.

(f) Late submissions, modifications, revisions, and withdrawals of offers:

(1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due.

(2)(i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is “late” and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and--

(A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or

(B) There is acceptable evidence to establish that it was received at the Government installation designated for receipt of offers and was under the Government's control prior to the time set for receipt of offers; or

(C) If this solicitation is a request for proposals, it was the only proposal received.

(ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the

Government, will be considered at any time it is received and may be accepted.

(3) Acceptable evidence to establish the time of receipt at the Government installation includes the time/date stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel.

(4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent

Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers.

Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer.

(g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

(h) Multiple awards. The Government may accept any item or group of items of an offer, unless the offeror qualifies the offer by specific limitations. Unless otherwise provided in the Schedule, offers may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit prices offered, unless the offeror specifies otherwise in the offer.

(i) Availability of requirements documents cited in the solicitation. Beta Sam: https://beta.sam.gov/.

(ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (i)(1)(i) of this provision.

Additional copies will be issued for a fee.

(2) Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites:

(i) ASSIST (https://assist.dla.mil/online/start/).

(ii) Quick Search (http://quicksearch.dla.mil/).

(iii) ASSISTdocs.com (http://assistdocs.com).

(3) Documents not available from ASSIST may be ordered from the Department of Defense Single Stock Point

(DoDSSP) by--

(i) Using the ASSIST Shopping Wizard (https://assist.dla.mil/wizard/index.cfm);

(ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, Mon-Fri, 0730 to 1600 EST; or

(iii) Ordering from DoDSSP, Building 4, Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone

(215) 697-2667/2179, Facsimile (215) 697-1462.

(4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance.

(j) Unique entity identifier. (Applies to all offers that exceed the micro-purchase threshold, and offers at or below the micro-purchase threshold if the solicitation requires the Contractor to be registered in the System for Award

Management (SAM).) The Offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation "Unique Entity Identifier" followed by the unique entity identifier that identifies the Offeror's name and address. The Offeror also shall enter its Electronic Funds Transfer (EFT) indicator, if applicable. The EFT indicator is a four-character suffix to the unique entity identifier. The suffix is assigned at the discretion of the

Offeror to establish additional SAM records for identifying alternative EFT accounts (see FAR subpart 32.11) for the same entity. If the Offeror does not have a unique entity identifier, it should contact the entity designated at www.sam.gov for unique entity identifier establishment directly to obtain one. The Offeror should indicate that it is an offeror for a Government contract when contacting the entity designated at www.sam.gov for establishing the unique entity identifier.

(k) Reserved.

https://beta.sam.gov/ https://assist.dla.mil/online/start/ http://quicksearch.dla.mil/ http://assistdocs.com/ https://assist.dla.mil/wizard/index.cfm http://www.sam.gov/

(l) Debriefing. If a post-award debriefing is given to requesting offerors, the Government shall disclose the following information, if applicable:

(1) The agency's evaluation of the significant weak or deficient factors in the debriefed offeror's offer.

(2) The overall evaluated cost or price and technical rating of the successful and the debriefed offeror and past performance information on the debriefed offeror.

(3) The overall ranking of all offerors, when any ranking was developed by the agency during source selection.

(4) A summary of the rationale for award;

(5) For acquisitions of commercial items, the make and model of the item to be delivered by the successful offeror.

(6) Reasonable responses to relevant questions posed by the debriefed offeror as to whether source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities were followed by the agency.

(End of provision)

Addendum to FAR 52.212-1 Instructions to Offerors - Commercial Items (revision)

The subparagraphs below in FAR 52.212-1 are revised as follows:

52.212-1(c), Period for Acceptance of Offers, is replaced as follows: The offeror agrees to hold the prices in its quotation firm for 180 calendar days from the date specified for receipt of quotation.

52.212-1(e) Multiple Offerors, is replaced as follows: Single Offer. Respondents shall submit one offer presenting terms and conditions for commercial items/services satisfying the requirements of this solicitation. In the event a respondent submits more than one offer, only the last complete offer submitted prior to the due date and time for offers will be evaluated.

52.212-1(l), Debriefing, is replaced as follows: Debriefing. When requested by an unsuccessful offeror, a brief explanation of the basis for the award decision shall be provided pursuant to FAR 15.506.

52.212-1(b), Submission of Offers, is replaced with the subsequent paragraphs below:

1. REQUEST FOR QUOTES (RFQ). This solicitation is a Request for Quotes (RFQ). The terms “quoter” and/or

“quote” are used interchangeably with the terms “offeror” and/or “offer.” All instances of “quoter,” “quote,”

“offeror,” and/or “offer” refer to an offeror submitting an offer in response to this solicitation.

2. RFQ AMENDMENTS. Any amendments made to this RFQ before the time set for receipt of quotations will be posted to BetaSam eBuy. It is the offeror’s responsibility to check the website periodically for any amendments to this RFQ. Contractors must acknowledge each amendment issued under this solicitation (if any) within their offer submission.

3. PRE-CLOSING INQUIRIES. All questions concerning this RFQ shall be submitted at any time, but no later than 04 May 2021 via email to Charles Wang at peichang.wang.civ@mail.mil. Responses to inquiries will be provided in the form of a Notice or an Amendment and posted to the BetaSam website. The Government need not respond to inquiries submitted after the question due date. It is the offeror's responsibility to bring to the attention of the contracting officer at the earliest possible time, but prior to the closing date, any ambiguities, discrepancies, inconsistencies, or conflicts between the PWS and other solicitation documents attached hereto or incorporated by reference.

4. RESTRICTIONS ON DISCLOSURE AND PROPRIETARY INFORMATION. Offerors are responsible for mailto:peichang.wang.civ@mail.mil providing proper legends or markings on the information provided to the Government to clearly identify proprietary or confidential business information that have restrictions on disclosure. All submissions should be well-marked to clearly indicate any special handling instructions.

5. CONTRACTOR TEAMING ARRANGMENT (CTA), PRIME CONTRACTOR/SUBCONTRACTOR(S)

ARRANGEMENT OR JOINT VENTURES (No page limits). The offeror’s technical submission shall clearly identify the proposed relationship and responsibilities between the CTA members, or the prime/subcontractor(s), or joint venture partners, as applicable.

(a) CTA. Provide a CTA identifying each team member’s (vendor) role and responsibility for the work being performed at the order level and describe how the arrangement will satisfy the RFQ requirements. Indicate which team member will be the CTA team leader. Each member must and offer a portion of the proposed technical solution.

(b) Prime/Subcontractor(s) Arrangement. Offeros proposing as a prime contractor with key major subcontractors, shall provide a summary describing the role of the prime contractor and the subcontractor(s) that are being proposed for work under this contract. The prime vendor shall also clearly identify the proposed relationship and responsibilities between the prime and subcontractor(s).

(c) Joint Venture. Offerors who are structured as a Joint Venture (JV) or Limited Partnership entity must provide a copy of the JV or partnership agreement with their quotation. JVs and partnerships must register and complete online Representations and Certifications in the SAM website for the JV or partnership entity itself. Each individual

JV member or partner must also be individually registered on the SAM website and have completed and current

Representations and Certifications online. The Contracting Officer may at any time request additional documentation/information relating to any JV or partnership, including information that demonstrates the relationship between the members, the proposed roles and responsibilities of each member, and the contractual relationships that bind the members to performance under the JV/partnership. Failure to submit any of the requested information may result in an Offeror’s offer being rejected or the Offeror being found not responsible.

6. NO UNNECESSARY ELABORATION AND FORMATTING. Elaborate brochures or documentation, bindings, detailed artwork, pictures, or other embellishments are unnecessary and are not desired.

7. ELECTRONIC REFERENCE DOCUMENTS. All referenced documents for this solicitation will be available on the Beta Sam website (https://beta.sam.gov/).

8. QUOTATION CONTENT AND SUBMISSION INSTRUCTIONS: To ensure timely and equitable evaluation of quotations, offerors must follow the instructions contained herein. Offerors are required to meet all RFQ requirements, including terms and conditions, representations and certifications, and technical requirements, in addition to those identified as evaluation factors. Offerors must clearly identify any exception to the solicitation terms and conditions and provide complete accompanying rationale.

9. FORMAT FOR SUBMISSION:

(a) Each offer shall be legible, single-spaced, Times New Roman font, no smaller than 12 font size, no less than 1 inch margins, which can be printed on 8 ½ x 11 inch paper. Tables, charts, graphics or similar items shall not contain any font size less than 8.

(b) The acceptable electronic formats are Adobe PDF or Microsoft Word except for pricing and questions. Pricing tables shall be submitted in Microsoft Excel (as shown in the sample pricing tables in the price submission section).

All Adobe PDF documents and Microsoft Word/Excel documents shall be submitted with the ability to highlight and copy the text/data of the document. Any documents submitted that are protected in such a way which does not enable the ability to highlight/copy/paste the text/data will not be accepted. All Microsoft Word/Excel documents shall be fully readable by Microsoft Office Version 2013.

(c) For any sections of an offer with a defined page limit, pages exceeding the specified limit will be removed and not forwarded for evaluation.

(d) The completion and submission of an offer to the Government shall indicate the offeror’s unconditional agreement to the terms and conditions in this RFQ unless exceptions are specifically addressed in the offer submission.

10. Offer SUBMISSION: All offers shall be uploaded to Beta Sam (https://beta.sam.gov/) under the applicable

RFQ so the entire offer is received in the system by the time and date set for receipt of offers. No paper or emailed submissions will be accepted. Any subsequent instructions contained herein referring to written requirements shall be construed as documentation that is submitted electronically via Beta Sam. When uploading the offer to Beta Sam, each part below shall be a separate file and labeled accordingly to include the vendor name. The offer shall consist of five (5) distinct parts listed below:

PART I – Summary/Administrative

PART II – Technical

PART III – Past Performance

PART IV – Price

PART V – Small Business Participation Commitment

The following table summarizes the quotation submission:

Document Title Page Limit

Part I Summary/Administrative

Submission Cover Letter

Master Table of Contents

SF 1449

Fill-ins for RFQ Provisions

Completed Reps & Certs if not in SAMS Acknowledged

Amendments

OCI Avoidance or Mitigation Plan (when applicable)

See Below

No Limit

Part II Technical Submission + 1 Redacted copy

Table of Contents

Experience & Personnel Qualifications/Resume

Management Plan (Address CTAs, Prime-Subcontractor

Arrangements or Joint Ventures (if applicable))

Draft Quality Control Plan

Draft Transition-In Plan

30 (excludes plans)

Part III Past Performance Submission

Ref para 12(b)(2) below: Excluded from 10 page limit are any letters, metrics, customer surveys, independent surveys, etc.

Part IV Price Submission

Table of Contents

SF 1449, Schedule of Supplies/Services, CLIN Pricing

Pricing Sheet Template

No Limit

No Limit

Prices go on Supplied

Template Only

Part V Small Business Participation Commitment No Limit

11. REQUIRED CONTENTS. Each Part is described in the sections directly below.

(a) PART I – SUMMARY/ADMINISTRATIVE SUBMISSION. Submit original electronic copy, no additional copies required.

(1) Cover Letter (3 page limit). Offeror shall submit a cover letter separate from Parts II, III, IV, and V.

The cover letter shall include a brief summary and provide a point of contact (POC) (include name, title, email and phone number) who is authorized to conduct negotiations on behalf of the vendor, and should demonstrate the offeror’s intent to be bound to any resultant award for this RFQ. Any assumptions forming the basis of the offer, or any exceptions taken to the Government’s requirements shall be clearly identified in the cover letter.

(2) Master Table of Contents (No page limit). Include a master table of contents of the entire quotation.

(3) Standard Form (SF) 1449. Complete blocks 12, 17a, 30a, 30b, and 30c. In doing so, the offeror accedes to the terms and conditions as written in the solicitation.

(4) Provisions/Representations and Certification Fill-ins. Complete the necessary fill-ins and certifications in RFQ provisions and in the on-line Representations and Certifications at www.sam.gov. For other provisions and clauses in the RFQ, the offeror is required to submit the pages that require an offeror fill-in.

(5) RFQ Amendments. Submit an acknowledgment of the all RFQ amendments, if issued.

(b) PART II – TECHNICAL SUBMISSION (30-page limit, excluding specific plans identified below with separate page limits, no page limit for resumes): Consists of a technical offer in narrative format addressing paragraphs (a) through (f) below. * Include one (1) additional redacted copy to exclude the company name.

When proposing a contractor teaming arrangement or joint venture, address the requirements of paragraph 6(a) above. The PWS is representative of the overall requirements. The offeror is to submit a technical offer clearly articulating HOW they intend to achieve their offered technical solution by addressing each of the subparagraphs below, ensuring their responses are in the same order listed below.

(1) The offeror’s Technical (Non-Price) offer shall clearly reflect how it proposes to comply with the performance requirements identified in the chart below regardless of the Government’s estimated effort. The

Technical (Non-Price) offer, including any supporting documentation is to be clear and concise. A complete offer shall address all items in the Instructions to offerors. The Technical (Non-Price) offer shall be a clear articulation of

HOW the offeror will achieve the objectives and tasks of the PWS as articulated in the chart below.

Section Name Section Instructions

Technical Approach A. PWS 5.1.1 Describe the approach and methodology to provide a secure HIPAA-compliant, DoD RMF Authority to Operate (ATO) approved, web-based SaaS infrastructure with

DoD/MHS data segmented from commercial/non-

MHS data.

B. PWS 5.1.2 Describe the capability to provide up to

8,900 Secure Messaging SaaS subscriptions/licenses/ connections (further referred to as ‘subscriptions’) for MHS licensed healthcare providers assigned to non-MHS

GENESIS MTFs supported by help desk/service operations including a toll-free number, workflow, database, and account management support, and analysis/reporting support for MHS providers, staff, and beneficiaries as part of the SM SaaS subscription offering.

C. PWS 5.1.3 Describe your approach in establishing and maintaining a sign on (SSO) link for SM SaaS using the Defense Manpower Data Center

(DMDC) DS Logon authentication methodology

D. PWS 5.1.11 Specific Task The contractor shall support MHS GENESIS Patient Portal fielding by disabling the SM SaaS capability as designated by the DHMSM go-live schedule.

E. PWS 5.4 Describe the plan and approach to develop and deliver on-site as well as virtual training.

Experience & Personnel Qualifications A. PWS 1.11 Provide Key Personnel with the currency, quality, and depth of experience and capabilities of working on similar projects.

Offerors must demonstrate that key personnel possess requisite security clearances. Key personnel are those individuals identified as such in the PWS, regardless of full time or part time status. Offerors must address the entire team of key personnel.

B. Describe how your proposed Key Personnel will contribute to successful completion of this project. Also, through narrative and illustration, describe the overall staffing structure and how this will ensure successful completion of the contract.

C. Describe how your proposed personnel labor mix can execute cybersecurity, training, program management and all other required tasks as specified in the PWS.

D. Provide a legend that corresponds to all personnel referenced in the PWS if your naming convention for personnel differs from the Government’s descriptions as provided in the PWS and estimated level of effort.

Management Approach A. Describe your overall management approach and how this will lead to the successful accomplishment of the requirement and objectives identified in PWS 1.4 and complete the tasks and deliverables defined in PWS

Section 5.0.

B. Describe your detailed staffing approach that will lead to the successful accomplishment of the requirement.

C. 1.5.1.1 Transition-in Period Describe the plan to transition in and ensure successful provision of service during transition of service provider

PWS 1.5.1.1 Transition-In Period.

D. The contractor shall report, respond, and mitigate suspected breaches as defined by the

DHA Privacy & Civil Liberties Office Breach

Reporting Instructions.

Address CTAs, Prime-Subcontractor

Arrangements or Joint Ventures (If

Applicable)

For purposes related to the Limitations on

Subcontracting and the so-called Ostensible

Subcontractor Rule:

A. If the offeror is teaming with other businesses to perform work on this contract and any of those entities shall perform work greater than or equal to 10% of the overall proposed contract price, the offeror shall clearly define and provide the percentage of work share to be performed by offeror and each subcontractor(s). Provide a chart, illustration, table or combination thereof

,which depicts:

1. The division of work between the prime and any subcontractors. Non key personnel do not need to be named per se, however, information must be provided to determine whether the prime or which subcontractor will provide the personnel for those positions and how the support will be divided amongst the requiring activity.

2. The division of work as it relates to the management structure. Key personnel shall be referenced by name. Information must be provided to determine whether the prime or which entity will provide the personnel for those positions.

B. Provide a copy of any teaming, subcontracting or similar agreement if entities other than the prime will perform work on this contract greater than or equal to 10% of the overall proposed contract price.

C. Provide a statement of facts surrounding the division of work regarding the offer preparation as it relates to the prime contractor and any other entities performing work on this contract greater than or equal to 10% of the proposed contract price.

(c) PART III – PAST PERFORMANCE SUBMISSION (10-page limit): Past performance references are limited to no more than four (4) total, including references for subcontractors and joint venture partners. Submit an original electronic copy, no additional copies required. Submit evidence of past performance to include the following:

(1) Recent and Relevant Contract References. Offerors shall provide a written narrative discussing each recent contract reference for any customer (government or non-government) which the offeror considers relevant in demonstrating their ability to perform the RFQ requirements. A recent contract must have been performed within the last five (5) years prior to the issuance date of this the RFQ. A relevant contract is for services that are for the same or similar requirements in this RFQ in terms of magnitude, scope, and complexity. (See extended recent and relevant definitions in addendum to 52.212-2. Include the following information for each contract reference.

a. Company/Division name

b. Type of Services being performed or Title of Project

c. Contracting Agency/Customer

d. Contract Number/Task Order Number

e. Contract Dollar Value (list by contract period and overall total)

f. Period of Performance (include dates for each contract period of performance; for completed contracts include completion date).

g. Place(s) of Performance (if multiple places, list all locations)

h. Customer name, mailing and e-mail addresses, and telephone number of the contract administrator

POC (i.e. contracting officer, contracting officer representative (COR), program manager, etc.).

NOTE: Current POC info must be validated by the offeror – the Government will not perform this effort.

i. Include a detailed description of the contract services and the offeror’s rationale asserting relevance to the magnitude, scope and complexity to the requirements in this RFQ.

j. If only a portion of a contract reference is relevant to this RFQ, the offeror should specify which portion of that contract reference is relevant.

To assist us is determining how relevant an effort is, following is a list of several aspects, not inclusive of all aspects, that we may consider when considering how relevant a prior effort is to the work we require. This is a non-inclusive list of items that we may consider, we may consider other aspects. Your effort need not meet all the below to be considered. For each effort, describe how, if applicable, your effort involved the below:

- Prime Contractor experience providing software as a service (SaaS) of a secure messaging system;

- Experience implementing and supporting a global user base across all time zones;

- Provided personnel that have implemented policies and performed practices to comply with provisions contained in DoDD 8140;

- Experience as an External IT Service for the DOD as defined in DODi 8510.01 DOD RMF and CNSSI 1253;

- Experience with Cyber Security Compliance to meet IT Security / IAVA Compliance;

- Experience with achieving RMF Accreditation and Authorization (e.g., ATO, Annual Review and Risk

Assessments);

- Experience collaborating with multiple vendor partners all working toward common Governmental goals;

- Experience with DoD-compliant Information Assurance (IA) controls to identify and restrict access to sensitive data;

- Application of experience to implement HIPAA compliant medical systems;

- Experience with sustainment activities including operations, maintenance and engineering activities including proactive monitoring and after-hours support;

- Experience performing on site and virtual training sessions on a continual basis for product functions and user roles content;

- Experience provide Service Desk Support to provide 24x7x365 support services that includes account management services, connectivity issues and support to clinical providers and patients; and

- Establishment and maintenance of Enterprise Single Sign-on capability with the DoD DS logon authentication.

(2) Quality and Satisfaction Rating of Contracts: Provide any information currently available (letters, metrics, customer surveys, independent surveys, etc. (excluded from 10 page limit) that demonstrates customer satisfaction with overall job performance and/or quality of completed and/or ongoing contracts. In addition, explain corrective actions taken in the past, if any, for substandard performance and any current performance problems. (See

52.212-2(d)(4))

(3) If an offeror has no past performance history of relevance, the offeror must state affirmatively it possesses no past performance history of relevance.

(4) Past Performance Questionnaires (PPQs) (RFQ Atch 2): PPQs shall be used by the offeror in obtaining and providing past performance information for the government. The government requires the offeror send a PPQ to each of their POCs for each contract reference identified in the Past Performance Submission. The offeror is responsible for sending the PPQ, transmitted with the Past Performance Evaluation Cover Page contained in the same PPQ attachment to their references for the references to complete and sign. The Offeror shall ensure that each reference identified completes a Past Performance Questionnaire (PPQ). If a company was a subcontractor to a prime on a contract, then the responsible government oversight manager may complete the PPQ instead of the prime. The questionnaire shall be submitted directly to the Government from the reference. However, the responsibility to send out and track completion of the PPPQs rests solely with the Offeror. Completed PPQs shall be emailed in PDF format to Charles Wang at peichang.wang.civ@mail.mil. THE RESPONSIBILITY RESTS

SOLELY WITH THE OFFEROR TO FORWARD THE PPQ(S) TO THE CONTRACT REFERENCE POC(s)

AND CONDUCT FOLLOW-UPS TO ENSURE THEY ARE COMPLETED, SIGNED, AND SUBMITTED TO

CONTRACTING OFFICE POINT OF CONTACT IDENTIFIED ABOVE BY THE PROPOSAL DUE DATE.

If offeror wishes to use information on work it performed as a subcontractor, the past performance information must show what the offeror (not the prime) did, how well or poorly the offeror (not the prime) performed, and when the offeror (not the prime) did the work.

Past Performance Submission: Recent Contract

References

A. Provide recent contract(s) must have been performed within the last five (5) years prior to the issuance date of this the RFQ.

B. Provide recent Prime Contractor for a SaaS secure messaging system with the capabilities defined in the PWS.

C. Offerors shall provide a written narrative discussing each recent contract reference for any customer (government or non-government) which the offeror considers relevant in demonstrating their ability to perform the PWS requirements.

Past Performance Submission: Relevant

Contract References

A. A relevant contract is for services that are for the same or similar requirements in this RFQ in terms of magnitude, scope, and complexity.

B. (See extended recent and relevant definitions in addendum to 52.212-2. Include the following information for each contract reference.

C. The Government will determine how relevant a recent effort accomplished by the offeror is to the present effort. Consideration will be given to:

similarity of service/support, complexity, dollar value, use of key personnel, and the role of the offeror’s involvement in the effort (for example, a prime contractor role vs. subcontractor role or one where the offeror performed critical tasks vs. minor or optional tasks).

mailto:peichang.wang.civ@mail.mil

Quality and Satisfaction Rating of Contracts

A. Provide any information currently available (letters, metrics, customer surveys, independent surveys, etc.

(excluded from 16 page limit) that demonstrates customer satisfaction with overall job performance and/or quality of completed and/or ongoing contracts.

In addition, explain corrective actions taken in the past, if any, for substandard performance and any current performance problems. (See 52.212-2(d)(4))

B. If an offeror has no past performance history of relevance, the offeror must state affirmatively it possesses no past performance history of relevance.

C. The Government will determine the overall quality of the offeror’s past performance. The Government will review all past performance information collected and determine the quality of the offeror’s performance, general trends, and usefulness of the information and incorporate these into the performance confidence assessment.

D. Achieve System Availability (Ao) thresholds as determined by SLA’s.

E. Provide Cyber Security with 100% Compliance to meet

IT Security / IAVA Compliance.

(d) PART IV – PRICE SUBMISSION (No page limit). Submit original electronic copy, no additional copies required.

(1) Pricing Sheet Template (RFQ Atch 1). The offeror shall complete the Pricing Sheet Template.

(2) Note. The Offeror shall not include any pricing data of any kind in any other part of the offer submission

(i.e., Part II, Technical Submission, and Part III, Past Performance).

(e) PART V – SMALL BUSINESS PARTICIPATION COMMITMENT (Minimum 30.60% Small

Business Participation)

(1) All Offerors, both small and large businesses, are required to submit Small Business Participation

Commitment information. This solicitation requires that at least 30.60% of the overall work (total offer) be performed by small business(es). Offeror shall state which of the following its status includes:

{ } Large

{ } Small (also check type of Small Business below)

{ } Small Disadvantaged Business (SBA Certified)

{ } Women-Owned Small Business

{ } HUB Zone Small Business (SBA Certified)

{ } Veteran Owned Small Business

{ } Service Disabled Veteran Owned Small Business

{ } 8(a) Small Business (SBA Certified)

(2) If Offeror is other than a small business Offeror shall submit Small Business Participation

Commitment information which shall include the following:

a. Listing of all proposed subcontractors, their CAGE code, and respective type of business concern in the format below. Any subcontractor identified as a Small Disadvantaged Business (with the exception of an Alaskan Native Corporation (ANC) or Indian Tribe IAW 52.219-9(d)(1)(i))

MUST have an active SBA certification of their status at the time of offer. Active HUBZone

SBA certification is also a requirement at time of offer.

Required Information:

- Company

- Cage Code

- Business Category: (Large; Small; SDB* (to include 8(a)s); Women Owned; HUB

Zone*; Veteran Owned; Service Disabled Veteran Owned)

(*Must be SBA Certified)

b. Percentage of the overall work for this contract that each small business subcontractor will be performing.

(End of Addendum)

(End of Summary of Changes)