DA10--Notice of Intent to Sole Source Support Service Plan-Netsmart Technologies, Inc.

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 4 (VA VHA VISN 4) has issued a Special Notice announcing its intent to sole source a maintenance and support plan for myAvatar software services at the Philadelphia Veterans Affairs Medical Center (VAMC). The notice specifically targets Netsmart Technologies, Inc. as the exclusive provider for this requirement. Netsmart is recognized as the sole authorized vendor for licensing, maintenance, project management, and implementation of Avatar and myAvatar software integration solutions. The Special Notice is associated with Solicitation Number 36C24425Q0592 and falls under the Software Publishers NAICS category (513210) with a Product Service Code of DA10 for IT and Telecom business application software services. The opportunity was posted on April 25, 2025, with a response deadline of May 6, 2025.

The primary objective of this Special Notice is to secure a comprehensive maintenance and support plan for myAvatar software services through a direct sole source procurement with Netsmart Technologies, Inc. Contractors should note the specific response deadline of May 6, 2025, at 08:00 Eastern Time, with all communications directed to the contract specialist, Jaime Espejo, at Jaime.espejo@va.gov. Given the sole source nature of the procurement, there are no competitive bidding requirements, and only Netsmart Technologies, Inc. is eligible to provide these services. The opportunity is specifically focused on software licensing, maintenance, project management, and implementation of Avatar and myAvatar software integration solutions for the Philadelphia VAMC. Potential vendors should carefully review the solicitation documents and understand that this is a targeted procurement designed to continue existing software support and integration services with the current software provider.