460-13-1-083-0021

STATEMENT OF WORK (SOW)

as of August, 03 2012







Contract Number: (completed by the CO at time of award)

Task Order Number: (completed by the CO at time of award if a TO)

IFCAP Tracking Number: 460-13-1-083-0021

Follow-on to Contract and Task Order Number: NA









1. Contracting Officer's Representative (COR)





Name: James Moore

Section: 135 Facilities Services, Biomedical Engineering

Address: 1601 Kirkwood Highway Wilmington DE 19808

Phone Number: 302-994-5279

Fax Number: 302.633.5475

E-Mail Address: James.Moore1@va.gov







2. Contract Title



RED LION MEDICAL SAF PM ONLY CONTRACT



3. Background



The Medical Equipment listed in the section below is required to maintain clinical services currently provided at the Wilmington, DE VAMC. The preventive maintenance and technical support of said equipment is crucial to providing these clinical services at an acceptable level of quality.



4. Scope



Equipment Category EE# Model Serial # PM Months

ANESTHESIA UNITS 11861 AESTIVA 3000 AMRD02174 NOV/MAY

ANESTHESIA UNITS 12461 AESTIVA/5 AMRF02007 NOV/MAY

ANESTHESIA UNITS 14177 AESTIVA/5 7900 AMRH00230 NOV/MAY

ANESTHESIA UNITS 14178 AESTIVA/5 7900 AMRH00231 NOV/MAY

ANESTHESIA UNITS 19246 M1026B 4614A26562 NOV/MAY

ANESTHESIA UNITS 19248 1026B 461A26529 NOV/MAY

ANESTHESIA UNITS 19249 1026B 461A26561 NOV/MAY

ANESTHESIA UNITS 19250 1026B 4323A22793 NOV/MAY

ANESTHESIA UNITS 23108 AESTIVA/5 AMRG01167 NOV/MAY









5. Specific Tasks









6. Performance Monitoring



The contractor shall provide to the Wilmington DE, VAMC written reports documenting all work performed within 5 business days of the completion of said work.





7. Security



Contractor will be required to sign in at the Biomedical Engineering Department (Bldg. 1, Ground Floor, Rm. 173) before beginning service calls. If service is to be performed outside of normal business hours and arrangements have been made for the contractor to perform work without Biomedical Engineering personnel on site, the contractor will sign in with the MAA located at the Emergency Room admissions desk (east side of 1st floor). Upon completion of preventive maintenance (PM) inspection the Contractor shall leave a copy of the service report with the using service, and submit to the same location as designated above a service report annotating what preventive maintenance was done. Each service report shall include the name of the contractor, name of Field Service Engineer (FSE), date, time (starting and ending), equipment downtime, the parts utilized including costs, and the room number where equipment is located. The service designee or COTR and the FSE attesting that the equipment is in satisfactory working order and is functioning at an acceptable level of performance shall sign this report. The contractor shall sign out at the designated location before leaving. NOTE: failure to furnish a service report or obtain a signed copy of the service report could result in delay of payment or non-payment.





8. Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI).



The VA Medical Center (VAMC) will not provide service manuals or service diagnostic software to the contractor. The Contractor shall obtain, have on file, and make available to its FSE all operational and technical documentation (such as: operational and service manuals, schematics, and parts list), which are necessary to meet the performance requirements of this contract.





9. Other Pertinent Information or Special Considerations



Approval of the Biomedical Engineering Supervisor or COTR must be obtained before removing equipment to the Contractor's location. A service ticket noting equipment description and other identification information signed by the FSE shall be provided to the Biomedical Engineering Supervisor or COTR before equipment is removed from the VAMC- Wilmington.



No transportation charges will be allowed for shipping the equipment to/from the Contractor's plant. Contractor will be responsible for any damage or loss of equipment, to/from Contractor's plant.



10. Risk Control



* Contractor shall obtain all necessary licenses and permits required to perform this work. Contractor shall take all precautions necessary to protect persons and property from injury and/or damage during performance of this contract. Contractor shall be responsible for any injury to their employees as well as for any damages to personnel or Government property that occurs during the performance of this contract that is caused by the Contractor's fault or negligence. Contractor shall insure that all areas where equipment is serviced under this contract are left in a clean, neat and orderly condition.



* Contractor shall provide a current copy of the calibration certificates of all test equipment used to calibrate or adjust VAMC-Wilmington equipment upon request of the Contracting Officer and/or COTR. Calibration of test equipment shall be in accordance with National Institute of Science and Technology (N.I.S.T.) guidelines.



* Contractor's service personnel shall follow all applicable hospital policies while on site, i.e. smoking, sexual harassment, etc. The Contracting Officer and/or the COTR reserve the right to remove any of the Contractor's personnel and refuse them permission to work on VAMC- Wilmington equipment for serious violations of hospital policies.



* Contractor's service personnel shall wear contractor issued picture identification in a visible location while on the premises of the VAMC- Wilmington.



* The Contractor will provide written assurance of the competency of their personnel and a list of credentials of approved service personnel for each model the Contractor services at the VAMC- Wilmington to the Contracting Officer and/or the COTR within 10 days after contract award. Contractor will make revisions to this documentation whenever service personnel are assigned or re-assigned to the VAMC- Wilmington site.



* The Contracting Officer or COTR reserve the right to request authentication of factory training certificates or credentials from the Contractor at any time for any personnel who are servicing VAMC- Wilmington equipment.



* VAMC- Wilmington specifically reserves the right to reject any of the Contractor's personnel and refuse them permission to work on VAMC- Wilmington equipment.





11. Place of Performance



Wilmington VA Medical Center

1601 Kirkwood Highway

Wilmington, DE 19805

Phone: 302-994-2511





12. Period of Performance



October 1, 2012 through September 30, 2013



VAMC- Wilmington may, without charge, terminate this contract with thirty (30) days written notice for any reason.





13. Delivery Schedule



* All maintenance will be performed during normal hours of coverage (unless other arrangements are agreed upon by the VA and contractor). Work performed outside normal hours of coverage without approval will be considered service during normal hours of coverage.



* Normal hours of coverage for maintenance are Monday through Friday, 7:00AM to 5:00PM excluding Federal holidays. Federal holidays are: New Years day, Martin Luther King Day, Washington's Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.



* Contractor will perform all preventive maintenance tasks in the months listed on the purchase order. Failure to meet this requirement will allow the Government an option to contact a third party vendor to provide services. Costs for services provided by a third party vendor shall be billed against the Contractor. Furthermore, failure to perform any of the services as set forth in this contract will be considered for invoking provisions of Default.



Please See Section 4 (Scope) for expected completion dates for Preventive Main