A.01.02_Performance_Work_Statement_(PWS)-11165062-Reviewed.doc

PERFORMANCE WORK STATEMENT FOR LERDAL SIMMAN 3G TRAUMA MANIKIN PATEINT SIMULATORS

1.1 DESCRIPTION OF SERVICES:

The contractor shall provide all personnel, parts, equipment, tools, supervision, and other items and services necessary to continue a new warranty services and maintenances contract for the following five Sim Man 3G Trauma patient adult simulators and one junior simulator located at the School of Army Aviation Medicine. Show all the warranties when they expirer and will need to go under a new warranty contract. The contractor will be required to provide telephonic services/technical assistance, Monday through Friday, from 0730 to 1730, unless a different schedule for repair is mutually agreed upon. The contractor shall provide routine service and maintenance repair in the event a system goes down. Priority for all service requests will be designated solely at the discretion of the government Contracting Officer’s Representative (COR). The contractor will fully maintain all the equipment and provide all documentation related to all services, upgrades or repair will be provided to the Contracting Officer Representative (COR) to turn into the Equipment Management Department so that accurate accountability can be maintained. This will prevent form adding or removing equipment from the property book by the COR or the contractor. This will also include tracking that all work orders are open and closed IAW AR 750-1, AR 40-61, TB MED 750-1, and 30. This is to ensure that any changes to the equipment which affects property management are processed through the PBO. Period of performance will be determined when the contract is finally awarded.

1.2. DEFINITIONS: N/A

1.2.2. CALIBRATION/VERIFICATION/CERTIFICATION (CVC). N/A

1.2.3. Replacement Part: A component or module of the existing equipment system or approved upgrade or modification requiring replacement.

1.2.4. Contract Administrator. The official government representative delegated authority by the contracting officer to administer a contract. This individual advises on all technical contractual matters.

1.2.5. CONTRACTING OFFICER (CO). A person duly appointed with the authority to enter into and administer contracts on behalf of the government. The Contracting Officer is designated from the Southern Regional Contracting Office-East.

1.2.6. CONTRACTING OFFICER’S REPRESENTATIVE (COR). An individual designated in writing by the contracting officer to act as an authorized representative of the contracting officer to perform specific contract administrative functions within the scope and limitations as defined by the contracting officer. The Contracting Officer Representative is appointed by the Southern Regional Contracting Office-East.

1.3. HOURS OF PERFORMANCE:

1.3.1. Normal Hours/Duty Hours: Monday through Friday from 7:30 a.m. to 19:00 p.m., except Federal Holidays.

1.3.2. Overtime Hours will not be authorized unless prior approval is given by the CO or COR.

1.4. REPLACEMENT AND REPAIR PARTS:

1.4.1. The Contractor shall use only new or refurbished repair parts. The parts must meet OEM specifications. All refurbished parts shall be quality tested by the OEM’s “Quality Assurance” Department and be certified as meeting the OEM’s minimum requirements. Non-OEM parts must be approved by the COR prior to installation.

1.4.1.1. The Contractor must provide written evidence from OEM or parts supplier, of their ability to obtain parts that meet OEM specifications and in the quantities and times sufficient to meet the terms of the contract, if requested by the Government.

1.4.1.2. Warranties of parts used in the repair shall meet or exceed that of the OEM. After completion of service, the Contractor will ensure the equipment is in compliance with the latest published editions of NFPA-99, manufacturer’s specifications, and Federal and DOD guidelines, regulations, performance standards, and specifications.

1.4.2.1. The Contractor’s invoices must identify parts as being OEM or Non-OEM. If the part is OEM, the invoice will also show the list price, indicate the discount cost (where applicable) and document exchange parts.

1.5. RESPONSE/PERFORMANCE TIME STANDARDS:

1.5.a. The Contractor’s technician is required to travel onsite to complete the service. Travel expenses are included in the contract.

1.5.b. The Contractor's representative must coordinate the scheduled service with the COR or his authorized representative.

1.5.c. Emergency response time for service is within 24 hours of notification of a problem.

2. ADMINISTRATIVE CONTROL:

2.1. The Contractor shall accept requests for service only from the Contracting Officer’s Representative or his designated representative.

2.2. The Contractor shall report to SAAM at building 301 Rm. W-155, 334-255-7083, upon arrival and before departure during normal duty hours. After duty hours, the Contractor will report to the AOD.

2.3. Upon Completion, a written service report must be provided to the Logistics Manager. The service report shall be completely filled out and provide detailed information regarding the cause of equipment malfunction as well as corrective action taken. Included should be the time required to complete the work, price of labor (hourly rate), and a list of parts and price for each part replaced. In the event all information is not available to contractor's representative when services are performed, the initial service report shall include all information stated above except for price. Contractor shall provide the balance of the required information in writing to the Contracting Officer’s Representative, not later than ten days after services are completed.

3. QUALITY ASSURANCE. Upon completion of work, an acceptance inspection will be conducted by the Government to ensure all services are completed.

3.1. QUALITY CONTROL. The contractor shall be responsible for ensuring that the quality of service and materials provided under this contract meet or exceed the performance work statement.

4. GOVERNMENT FURNISHED PROPERTY AND SERVICES

4.1. The Government shall provide access to the equipment listed in this contract for services and maintenance.

5. Payments. Payment will be made by WAWF. Mr. Michael Sherman is responsible for receiving reports.

6. POINTS OF CONTACT FOR THIS CONTRACT:

Mr. Michael Sherman, 334-255-7083 Facilities/Logistics Coordinator

7. OPTION YEARS COVERAGE:

7.1. For all services and maintenance during the option years of the contract the contractor will follow the same directions from paragraph 1.1 to include providing personnel, parts, equipment, tools, supervision, and other items to complete all services and maintenance required to keep the systems FMC for training here at the School of Army Aviation Medicine.

8. APPLICABLE PUBLICATIONS AND FORMS: N/A

9. ATTACHMENT/TECHNICAL EXHIBIT LISTING: N/A