ATT_1_Performance_Work_Statement_5_July_17.pdf

PERFORMANCE WORK STATEMENT (PWS)

Family Advocacy Program Community Educator/Administrative Assistant

Date: July 5, 2017

PART 1

General Information

1. General: This is a non-personal services contract to provide program assistance, administrative duties and educational classes. The Family Advocacy Program Community Educator/Administrative Assistant falls under the

Family Advocacy Program (FAP) which includes the Exceptional Family Member Program (EFMP), the Domestic

Abuse Victim Advocacy Program (DAVA) and the New Parent Support Program (NPSP). The mission of the FAP is a specialized program designed to prevent child and spouse maltreatment. The primary goal of the FAP is to provide organized educational systems approach that promotes family well-being related problems. Objectives are accomplished through prevention education classes, briefings and workshops for Soldiers, family members and community members.

1.1 Description of Services/Introduction: The purpose of the FAP Community Educator/Administrative Assistant contract is to provide education services to various groups in USAG Stuttgart and administrative functions for the

FAP and its sub-programs. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform administrative duties and educational classes, as defined in this Performance Work Statement (PWS) except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 Background: Army Community Service (ACS) assists commanders in maintaining readiness of Soldiers, Families, and Communities by developing, coordinating, and delivering services to promote self-reliance, resiliency, and stability.

1.3 Objectives: The Contractor shall maintain the administrative processes and design, plan and implement curricula for educational classes for the USAG Stuttgart FAP. The Contractor’s services shall include all planning, programming, administration, marketing and management necessary to provide services as specified in this PWS.

1.4 Scope: The need for family violence prevention education is outlined in the FAP Army Regulation (AR) 608-

18. The FAP Community Educator/Administrative Assistant (hereafter referred to as the “Contractor”) shall coordinate and provide education for Soldiers, family members, community and professional groups. The

Contractor shall coordinate support groups, create a parenting education program for families at risk of child abuse, prevention services for expecting parents, conduct playgroups for parents of young children (ages 0-5), and publicize these activities.

1.5 Period of Performance: The period of performance shall be for one (1) Base Year and four (4) 12-month option years.

1.6 General Information:

1.6.1 Quality Control Plan: The Contractor shall develop and maintain a Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract. At a minimum, the QCP must include the following to be acceptable:

a. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the contractor's Quality Control Team.

b. How will the contractor monitor work to ensure that performance complies with all timelines, deadlines, and goals?

c. How will the contractor monitor work to ensure that performance complies with all specifications and requirements of the contract, including clauses?

d. How will the contractor monitor and ensure staff qualifications remain current and valid throughout contract performance?

e. How will the contractor ensure all keys issued will remain controlled items (Paragraph 1.8 Key Control)?

f. How will the contractor inventory and track maintenance of all Government Provided Equipment /

Materials?

g. How will the contractor identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future

h. How will the contractor file and save all Quality Control related documents for the life of the contract.

1.6.2 Quality Assurance (QA): The Government will evaluate the Contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the

Government must do to ensure that the contractor has performed in accordance with the performance standards and contract quality requirements are met. “Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the minimum acceptable defect rate(s), and deductions, if applicable.

1.6.3 Recognized Holidays: U.S. Holidays: Work shall not be performed on U.S. holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer (KO). When a U.S holiday occurs on a

Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

Host Nation Holidays: Work shall be performed on local Host Nation* holidays occurring during the normal workweek unless otherwise directed by the contracting officer.

* Local host nation holidays occur in the region/state where contract performance takes place.

The U.S. holidays are:

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in January

President’s 3rd Monday in February Memorial Day last Monday in May

Independence Day July 4th Labor Day 1st Monday in September

Columbus Day 2nd Monday in October Veteran’s Day November 11th

Thanksgiving Day 4th Thursday in November Christmas Day December 25th

The German national and local holidays are:

New Year’s Day January 1st Three Kings Day January 6th

Good Friday (Kart Varies Easter Monday Varies

Labor Day May 1st Ascension Day Varies

Whit Monday Varies Corpus Christ Varies

Day of German Unity October 3rd All Saint Day November 1st

1st Christmas December 25th 2nd Christmas 26th

1.6.4 Hours of Operation: The Contractor shall be responsible for conducting business between the hours of 0800-

1700, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the Contractor will not be reimbursed when the Government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. The Contractor shall provide all required credentials of newly hired personnel to the Contracting Officer’s Representative (COR) no later than thirty (30) days prior to performance.

Additional hours may be required to provide logistical support to the FAP Manager (FAPM) and ACS personnel and crisis reduction to FAP clients. These hours shall be coordinated by the COR and approved by the Contracting

Officer (KO) as needed in support of the FAP program. Crisis incident responsibilities may also bring the

Contractor in the office during other than duty hours.

1.6.5 Place of Performance: The work to be performed under this contract will be at ACS, Building 2915, Panzer

Kaserne. The Contractor shall be provided classroom/work space in ACS on Panzer Kaserne. Contractor may also be required to conduct duties within the USAG Stuttgart; Patch Barracks, Kelley Barracks, Robinson Barracks, Panzer Kaserne and/or the Stuttgart Army Airfield within this contract.

1.6.6 Type of Contract: The Government will award a Firm Fixed-Priced contract.

1.7 Security Requirements: Contractor personnel performing work under this contract must have an installation records check at time of the award, and must maintain an acceptable record for the life of the contract. At a minimum, the Contractor shall consent to Department of Defense background check (to include the Army Central

Registry, the Criminal Background check through Army CID, Drug and Alcohol History through the Community

Counseling Center) at the time the bid is submitted, and receive provisional clearance from all of those agencies before the contract is awarded. This background check will verify the Contractor has not been a perpetrator of family violence, or has a history of criminal or drug related offenses which would disqualify him/her from providing services to children and Families. A C-NACI may be required after selection. The security requirements are in accordance with the attached DD254.

1.7.1 Physical Security: The Contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army

Physical Security Program.”

1.7.2 Safety: The Contractor shall be aware of local safety requirements and ensure that all reasonable efforts are made to protect all persons from harm and the U.S. Government property from damage.

1.7.3 Reserved

1.7.4 Confidentiality: Complete confidentiality is imperative. The Contractor shall establish safeguards to ensure confidentiality of all personal and privacy act information that pertains to Soldiers and/or family members utilizing the services of ACS. Confidentiality of client information and content of group discussion shall be respected. The sharing of client information regarding ACS or any client thereof with any person other than the respective ACS staff is strictly prohibited. Breach of confidentiality may result in immediate contract termination. Disclosure of personal information obtained through ACS is prohibited.

1.7.5 Background Checks: U.S. and Host Nation Contractors. The Contractor shall provide an installation pass log within thirty (30) calendar days after contract award. The pass log shall be updated as employees are added or removed and submitted to the COR within five (5) days after changes.

1.7.5.1 U.S. Citizen: Contractors that work with or teach youths under the age of 18 years are subject to local and stateside background checks. The activity manager will determine the extent of background checks required. The

Contractor employee may begin performance of the contract after receiving a favorable local background check.

The Contractor agrees to replace the employee should results of the stateside background check, if required, be unfavorable as determined by the activity manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the activity manager. The Contractor also agrees to replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the activity manager. Activity managers will forward a copy of each background check, identifying such with the appropriate contract number, to the KO through the COR for inclusion in the contract file. When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.7.5.2 Local Nationals and Third Country Nationals: Local national and third country national contractors that work with or teach youths under the age of 18 years are subject to background checks as determined by the activity manager. As a minimum prior to beginning performance, local national and third country national contractors shall furnish the activity manager a Polizeiliches Fuehrungszeugnis issued within the previous four months. The activity manager will determine the favorability of the Polizeiliche Fuehrungszeugnis. Local nationals and third country nationals agree to the same employee termination provisions as stated for US Citizens (above). A copy of the

Polizeiliche Fuehrungszeugnis shall be forwarded to the KO with appropriate contract number, for inclusion in the contract file.

1.7.6 Installation Access: See clause 5152-225-4001 -- INSTALLATION CLEARANCE RERQUIREMENTS (June

2016). USAG Stuttgart Command Policy Memorandum #58, Local national Screening Program (LNPS) and

Installation Access Control. The Contractor shall provide an installation pass log within thirty (30) calendar days after contract award. The pass log shall be updated as employees are added or removed and submitted to the COR within five (5) calendar days after changes.

Upon the termination of employment or termination/cancellation of this contract, the Contractor is responsible to collect the installation access passes. The Contractor shall collect the installation access passes the same day employment of an individual has expired/terminated, and shall return them to the issuing office within three (3) workdays.”

The pass log shall be updated as employees are added or removed and submitted to the COR within five (5) days after changes.

Upon the termination of employment or termination/cancellation of this contract, the Contractor is responsible to collect the installation access passes. The Contractor shall collect the installation access passes the same day employment of an individual has expired/terminated, and shall return them to the issuing office within three (3) workdays.

1.7.7 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the

Contractor shall immediately:

(1) Notify the KO or COR of that information; and

(2) Notify the KO or COR of any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person;

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.7.8 Employment Eligibility: Reserved

1.7.9 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. If applicable, government issued access badges shall not be worn outside designated facilities where visible to the general public. The Contractor shall immediately report suspicious activities to security personnel.

1.8 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality

Control Plan, and the Contractor’s Security Plan [if applicable]. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys/key cards to the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. The Contractor shall prohibit the use of

Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than

Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

These procedures shall be included in the Contractor’s Quality Control Plan [if applicable].

1.8.1 The Contractor shall report any occurrences of lost or duplicate keys/key cards to the KO through the COR within two (2) hours or the next business day if after hours and to request key or lock(s) replacement. This notification and request for key(s) and lock replacement shall be submitted in writing.

1.8.2. Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s). Contractor personnel shall follow security access requirements when entering secure areas. Contractor shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.

1.8.3 Lock Combinations: The Contractor shall establish and implement methods to ensure all lock combinations are protected from unauthorized persons. The Contractor shall ensure lock combinations are changed when personnel with access to the combinations no longer have a need to know IAW local security procedures and policies.

1.9 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition

Regulation Subpart 42.5. The KO and other Government personnel, as appropriate, may meet periodically with the

Contractor to review the Contractor's performance. At these meetings, the KO will apprise the Contractor of how the

Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property;

and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.11 Key Personnel: The follow personnel are considered key personnel by the government: Contract Manager and alternate. The contractor shall provide a contract manager and alternate who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer through the COR within five (5) calendar days after contract award. The contract manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager and/or alternate shall be available during the hours of operations listed paragraph 1.6.4 or when the government facility is closed for administrative reasons. The COR shall be able to contact the Contractor's Contract Manager, or his designated representative, at all times during the duty hours specified in this contract.

1.11.1 Special Qualifications: The Contractor shall consent to a Department of Defense background check at the time bid is submitted, and be cleared before contract performance. This background check will verify

Contractor has not been involved in incidents of family violence. At a minimum the contractor shall meet requirements listed in AR 608-18, a Bachelor's degree in one of the following fields: Social Work, Psychology, Marriage, Family and Child Counseling, Counseling or Behavioral Science, from an accredited university is required. The Contractor must have a minimum of two (2) years' experience in family and children's services or community organization, one (1) year of which is in family violence. Experience in the area of family violence must be documented in the following areas: (1) Dynamics of child and spouse abuse

(2) Ability to develop and implement a training program (3) Knowledge of individual and group dynamics (4)

Knowledge of issues and concerns related to the military. Level of experience may be waived depending on the contractor’s proximity to an accreditation/certification year and the quality of experience. Additionally, the

Contractor shall possess the ability to present information orally and in written format (i.e., marketing).

Contractor shall have a minimum of one year marketing experience. Effective interaction with various individuals is imperative. The Contractor shall be able to communicate in English at a Level 4 IAW the U.S.

Department of State Foreign Affairs Handbook Volume 3 Handbook 2 – Foreign Service National Handbook3

FAH-2 H-400 Appendix C Language Qualification Requirement. (Attachment 3)

1.11.2 Computer Skills: Contractor shall possess a computer literacy and proficiency in (1) Microsoft Office and the use of its hierarchical file system, (2) Microsoft Office Professional software, and (3) Internet Web interface with secure websites sufficient enough to perform the services required by this contract.

1.12 Identification of Contractor Employees: Contractor employees shall identify themselves as contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges IAW AER 27-715 Contractor Identification. Email signature blocks must state contractor status. COR will provide guidance IAW applicable local policy.

1.13 Other Direct Costs (ODC): Reserved.

1.14 Data Rights: The Government has unlimited rights to all documents/material produced under this contract.

All documents and material, to include the source codes of any software, produced under this contract shall be

Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without the written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other

Government rights.

1.15. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the

Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the

Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at http://www.defenseimagery.mil/products/dodimagery/commercialuse.html. The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.15.1 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure statement to the

Government prior to commencement of work under the contract. Disclosure of information by Contractor http://www.defenseimagery.mil/products/dodimagery/commercialuse.html personnel may result in Contractor personnel removal from performance of duties under this contract. The

Contractor shall provide a copy of the non-disclosures statement(s) within five (5) business days after contract award. (Attachment 4)

1.16 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests

(OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.17 Phase-in/Phase-Out Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the fifteen (15) phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services at the end of the phase-in period.

1.18 Training Requirements

1.18.1 Anti-Terrorism (AT) Level I Training: The Contractor shall complete AT Level I Training within thirty (30) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or thirty (30) calendar days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for

U.S. based contractor employees and associated sub-contractor employees. The Contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the KO, if a COR is not assigned) within ten (10) calendar days after completion of this training by all employees and subcontractor personnel. AOR specific AT Level I training shall be completed as required by local AT policies.

1.18.1.1 If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer.

Verification of the training shall be provided to the COR within ten (10) calendar days after completion of the training.

1.18.2 OPSEC Training: Contractor employees, including subcontractors, shall complete Level I OPSEC training within thirty (30) calendar days of employment under this contract. OPSEC Level I training is available at https://www.iad.gov/ioss/opse1301/index.htm. Contractor personnel must complete refresher training every twelve

(12) months. If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the

OPSEC Officer. Verification of the training shall be provided to the COR within ten (10) calendar days after completion of the training.

1.18.3 Information Assurance (IA) Training: Contractor employees, including subcontractors, requiring access to

Government information systems shall complete the DOD IA Cyber Awareness Training within thirty (30) days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp. All Contractor personnel and subcontractor personnel performing services under this contract with access to a government information system must be registered in the Army Training Certification Tracking System (ATCTS), the web address is https://atc.us.army.mil/iastar/index.php. Contractor personnel must complete refresher training every twelve (12) months.

https://www.iad.gov/ioss/opse1301/index.htm https://ia.signal.army.mil/DoDIAA/default.asp https://atc.us.army.mil/iastar/index.php

1.18.4 iWATCH Awareness: The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided in this PWS by the USAG Stuttgart ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report on suspicious activity to the COR. This training shall be completed within thirty (30) calendar days of contract award and within thirty (30) calendar days of new employees’ commencing performance, with the results reported to the COR no later than five (5) calendar days after completion. All training materials can be found at http://www.detrick.army.mil/ready/iwatch.cfm/.

1.18.5 Personally Identifiable Information (PII): Contractor employees, including subcontractors, performing services under this contract with access to Government information shall complete Identifying and Safeguarding

PII, within thirty (30) calendar days of employment. Contractor personnel must complete refresher training every twelve (12) months. The contractor shall provide the COR a copy of the training certificate(s) within five (5) calendar days after completion. Training is available at http://iatraining.disa.mil/eta/piiv2/launchPage.htm.

1.18.6 Network Access: The Contractor shall obtain and maintain a CAC card for computer usage. The Contractor is responsible for completing all training requirements in order to obtain access to the government Local Area

Network computer within fifteen (15) working days of contract award. The COR will provide a list of training and forms that are required.

1.19 Authorized to Perform Services in Germany: Contractors performing services in the Federal Republic of

Germany (FRG) shall comply with German law. The Contractor shall determine whether performance requires registration with German authorities or authorization to do business in Germany and, if so, shall comply with all requirements. Whether or not registration or authorization to do business is required, the Contractor also shall determine what documents or authorization its employees and any subcontractor employees must possess to work in

Germany. The Contractor shall ensure affirmatively that its employees and subcontractor employees possess such documents or authorizations.

Contractor employees who:

(a) are not nationals of Germany or other European Union countries, and

(b) are not members of the force, the civilian component or their dependents, and

(c) do not have assimilated status under Articles 71, 72, or 73 of the Supplementary Agreement to the

NATO SOFA shall possess work and residence permits.

By acceptance of and performance under this contract and any task orders or delivery orders issued hereunder, the

Contractor affirms that it has complied with the requirements above. Compliance with this clause and German law is a material contract requirement. Noncompliance by the Contractor or Subcontractor at any tier shall be grounds for issuing a negative past performance evaluation and terminating this contract, task order, or delivery order for default.

1.20 Electromagnetic Compatibility Directive: The Contractor certifies that all electrical and electronic equipment and/or appliances furnished are in compliance with the Electromagnetic Compatibility Directive 2004/108/EC. For radio transmitting and telecommunication devices furnished in the Federal Republic of Germany, the Contractor certifies that all such items have been approved by the Bundesamt fuer Zulassungen. Any penalties for noncompliance imposed by the Government of the European country where the equipment or appliances are delivered or product liability claims caused by interference generated by furnished appliances or equipment are solely the responsibility of the Contractor.

1.21 Notice to Proceed: The notice to proceed will be provided as indicated below:

X The effective date of contract will constitute the date of notice to proceed.

http://www.detrick.army.mil/ready/iwatch.cfm/ http://iatraining.disa.mil/eta/piiv2/launchPage.htm

PART 2

Definitions and Acronyms

2.1. Definitions:

Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

Contracting officer’s representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

Defective Service. A service output that does not meet the standard of performance associated with the

Performance Work Statement.

Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

Quality Assurance. The various functions, including inspection, performed by the government to determine whether a contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the contractor’s performance in meeting critical performance standards identified in the contract.

Quality Control (QC). Tasks performed by the contractor to improve the quality of the organization’s output.

Shall. Imperative.

Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AER Army Europe Regulation

AFFSSIR Armed Forces Repository of Specimen Samples

ANSI American National Standards Institute

AOR Area of Responsibility

AR Army Regulation

AT Anti-Terrorism

CFR Code of Federal Regulations

CLIN Contract Line Item Number

CMR Contract Manpower Reporting

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

DD Form 254 Department of Defense Contract Security Requirement List

DNA Deoxyribonucleic Acid (DNA)

DOD Department of Defense

DODD Department of Defense Directive

DODI Department of Defense Instruction

DPW Division of Public Works

FAR Federal Acquisition Regulation

FHP Force Health Protection

FY Fiscal Year

GFE Government Furnished Equipment

GFP Government Furnished Property

GFS Government Furnished Services

IA Information Assurance

IACS Installation Access Control System

IAW In Accordance With

IT Information Technology

JPAS Joint Personnel Adjudication System

JTR Joint Travel Regulation

KO Contracting Officer

LOA Letter of Authorization

NIST National Institute of Standards and Technology

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

OPSEC Operation Security

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QASP Quality Assurance Surveillance Plan

QCP Quality Control Program

RA Requiring Activity

SERE Survival, Evasion, Resistance and Escape

SOP Standard Operating Procedures

SPOT Synchronized Pre-deployment and Operational Tracker

TCN Third Country National

U.S.C. United States Code

PART 3

Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government Furnished

Services (GFS)

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide copies of regulations, policies and procedures required for the performance of contractual duties.

3.2. Facilities: The Government will provide a workspace for contractor staff to provide support outlined in the

PWS. This may include office space and storage space.

3.3. Utilities: The Government will provide utilities in the facility and are available for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the faucets, turning off lights, and powering off equipment at the end of the work day.

3.4. Equipment: The Government will provide access to computers, copiers, scanners, fax machines, and printers for use by the Contractor.

3.4.1 For all issued GFP for this contract, the Contractor shall submit a property management plan to the COR that addresses the requirements as listed in FAR Clause 52.245-1, Government Property. Contractor shall ensure GFP is maintained IAW AR 735-5, Policies and Procedures for Property Accountability, in addition to the aforementioned clause.

3.5. Materials: The Government will provide basic office supplies; paper, pens, stapler, paper clips, staples, tape for use by the contractor.

3.6. Government Property-Common Access Card (CAC). The Government will provide Common Access Cards

(CAC) via the Trusted Associate Sponsorship System (TASS) (Web site https://www.dmdc.osd.mil/tass/). The

COR will provide the format and content.

https://www.dmdc.osd.mil/tass/

PART 4

Contractor Furnished Items and Services

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS. Contractor shall supply fully trained work force to meet requirements of the contract. Personnel performing services of this contract shall be neat and well-groomed, in professional business attire and consistently conduct themselves in a professional manner.

4.2. Facility Security Clearance: Reserved

4.5. Equipment: The Contractor shall provide any equipment necessary for the performance of duties in this contract that are not listed under Part 3 of this PWS.

4.6. Government Property Common Access Cards (CAC): The Contractor shall provide the following information:

Last, First Middle Name, Cadency Name, Person identifier (SSN, FIN, or TIN), date of birth, primary email (this email will used to contact the individual) to the COR within fifteen (15) business days after award. The contractor shall provide a CAC log within the first thirty (30) business days after contract award and within five (5) business days after changes have been made. The COR will provide the format and content. Note CACs are Government property and must be accounted for. CACs will be returned to the COR when individuals are no longer providing services under the contract.

PART 5

Specific Tasks

5. SPECIFIC TASKS:

Scope: The need for family violence prevention education is outlined in the FAP Army Regulation (AR) 608-18.

The Contractor shall coordinate and provide education for Soldiers, family members, community and professional groups. The Contractor shall coordinate support groups, create a parenting education program for Families at risk of child abuse, prevention services for expecting parents, conduct playgroups for parents of young children (ages

0-5), and publicize these activities. In addition to the above, the Contractor shall also provide Administrative tasks as outlined in the PWS.

5.1. Basic Services: The Contractor shall provide services for ACS.

5.2. Lesson plans: The Contractor shall develop lesson plans using evidence based research for COR approval.

Lesson plans are due no later than sixty (60) business days after contract award.

5.3. Class preparation: The Contractor shall arrange all logistics entailed in establishing a time and place for the classes and support groups. The Contractor shall support all FAP classes, events and briefings by providing all necessary materials needed to conduct classes, events and briefings to include giveaways, printed materials and logistical/technological support regardless of the staff member conducting the class, event, or briefing.

5.4. Marketing: With approval from the COR, the Contractor shall arrange for the development of all promotional materials and announcements at least one hundred and eighty (180) business days prior to event.

5.5. Class evaluations: The Contractor shall develop evaluation criteria, or use supplied example, for all classes and support groups no later than sixty (60) business days after contract award. Evaluation criteria shall be approved by the COR prior to being used. The Contractor shall provide class evaluations within five (5) business days after class/event/briefing completion.

5.6. Confidentiality: The Contractor shall to maintain confidentiality IAW AR 608-18.

5.7. Reporting Abuse: The Contractor is a mandated reporter of both spouse and child abuse. If the Contractor suspects that a spouse or a child is be being abused, the Contractor shall be obligated to report suspicions to the

Military Police at DSN: 314-430-5262 or Commercial 0711-680-5262 for appropriate investigation. The Contractor shall notify the FAPM when a report has been made to the Military Police, so that follow-up to coordinating services and agencies, i.e. Family Advocacy Program – Clinical (FAP-C), can be initiated. It is not the Contractor’s responsibility to determine whether or not abuse is actually present. The Contractor shall be responsible for attending training on child and spouse abuse identification and reporting procedures within thirty (30) days of acceptance of contract.

5.8. Confidentiality agreement: Reserved

5.9. Mandated reporting training: The Contractor shall receive Mandated Reporter training within thirty (30) business days of contract award and shall ensure that all class participants are aware that the FAP Contractor is a mandated reporter.

5.10. Meetings, Conferences, and Briefings: The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Project

Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours. The Contractor shall maintain meeting minutes. The

Contractor shall provide the COR a copy of those meeting minutes within five (5) business days. If the COR doesn’t respond within three (3) business days the meeting minutes become final. There shall be no more than three (3) rewrites. The Contractor shall attend ACS and FAP staff meetings weekly and other meetings deemed mandatory by the COR for the coordination of the herewith in mentioned tasks. The Contractor shall meet with the

FAP Manager bi-monthly to discuss program statistics and progress.

5.11. Charts and briefings: The Contractor shall prepare information papers and develop briefing charts and slide-decks as needed. The Contractor shall not complete taskings received from anyone other than the COR or KO without approval from the COR or KO. All requests received by the Contractor shall be referred to the COR. The

Contractor shall document all requests on a log, format and content to be provided by COR. The Contractor shall not respond directly to the requestor when replying to a tasker without written approval from COR.

5.12. ACS Reports: The Contractor shall comply with all ACS/FAP reporting requirements.

5.13. Semi-annual reports: The Contractor shall prepare quarterly reports on the classes and support groups provided, problems encountered, possible solutions, action(s) taken, lessons learned, and recommendations, if indicated.

5.14. Monthly Activity Report: The Contractor shall provide a Monthly Activity Report by the 25th of each month.

The COR will provide the format and content within five (5) business days after award.

5.15. Data entry: The Contractor shall enter statistical data into the Client Tracking System no later than by the 5th of each month.

5.16. Budgeting and Government Purchase Card Requests (GPC): Contractor shall track and manage all financial assets of the FAP. Contractor shall research and complete all GPC requests for approval, as well as coordinate and track all purchases from beginning to end. Contractor shall provide monthly and quarterly (cumulative) status of funds reports (SOF) to the FAPM NLT the 5th of each month. Contractor shall coordinates all child care for FAP events, classes and campaign month activities to include invoicing and payment via GPC cardholder.

5.17. Class expectations: The Contractor shall be prepared to provide play mornings (groups) four times per week for families. The Contractor shall educate them on the socialization of children and appropriate child – parent interaction. These are core courses for the prevention of domestic/family violence IAW AR 608-18, including parenting and nurturing techniques. The Contractor shall provide Parent Interaction class schedule within (30) business days after contract award. The length of training shall not be more than Ninety minutes (90), two times per week. The COR will provide the Contractor written acceptance within five (5) business days. Changes to the schedule shall be approved by the COR prior to making the change. Class changes shall be documented in writing thirty (30) business days prior to scheduled class.

5.17.1. Attendance records: The Contractor shall use the DA 5900 ACS Group sessions log to maintain sign-in sheets for all classes/groups (Attachment 5). Attendance records will be required for all services mandated to

Soldiers/Civilians/Families by the Government. The Contractor shall submit to the COR records for all Soldiers and DA civilians mandated for services by the CRC. The Contractor shall be responsible for maintaining attendance records and reporting referred client’s progress or lack of progress to the FAPM.

5.17.2. Class evaluations: The Contractor shall solicit from each class participant a written evaluation of the courses’ effectiveness. Playgroup evaluations will be conducted on the first Monday of every month. Contractor shall provide evaluations to the FAPM by the 25th day of each month.

5.17.3. After action reports: The Contractor shall develop weekly after action reports for each class and furnish statistical reports by the 25th day of each month to the FAPM. The COR will provide format and content.

5.17.4. Behavior problems: The Contractor shall report to the FAPM any disruptive or destructive behavior by…