FINAL_FY18-Food_Service_Attendent_PWS.DOCX

183d Capital Airport ANGB

Food Service Attendant

Performance Work Statement

(PWS)

4 August 2018 to 3 August 2023

PERFORMANCE WORK STATEMENT (PWS)

1. DESCRIPTION OF SERVICES

1.1. Scope of work. The contractor shall, except as specified in this Performance Work Statement (PWS) as government furnished property or services, provide all personnel, supervision, and any items and services necessary to perform mess attendant services at 183d Capital Airport ANGB as defined in this PWS. The contractor shall perform the requirements in this PWS and conform to the professional standards identified in this contract, and shall follow all applicable instructions and directives as identified by this PWS. Contractor tasks include, but are not limited to, the following: Cleaning facilities, equipment, and utensils, bussing tables in dining areas, handling supplies and equipment. The estimated quantities of work are listed in 1.7.2. Contract Personnel. The contractor shall provide all personnel supervision and experience necessary to perform Mess Attendant Services as defined in this Performance Work Statement (PWS) for all meal times. The contractor shall perform to the standard in this contract. The dates of the performance shall be included in the contract.

1.2. Program Overview. The 183d Capital Airport Air National Guard Base (ANGB) Appropriated Fund food service operation consists of a main dining facility, The 183d Aerospace Dining Facility, Bldg. P-48, 183D Capital Airport ANGB. This facility is dedicated to providing full lunch meal service and meeting the nutritional needs of Department of Defense (DOD) personnel who frequent the facilities.

1.3. Operational Requirements and Specific Tasks This list is comprehensive but not all inclusive. Clean and sanitize: dishes, pots, pans, kitchen, equipment, and dining areas in accordance with the FDA Food Code.

1.3.1. Dishwashing Service. Contract personnel shall remove solid and liquid materials, to include food, paper products, and other waste from trays, plates, pots, pans, silverware, and other serving or eating utensils. Clipper use instructions are as follows and shall be adhered to: waste items shall be disposed of in approved waste containers. Scraping and pre-washing is to be accomplished to reduce the amount of particles entering the dishwater or dishwashing machine. After pre-washing, items shall be washed in a soapy solution until free of particles, then sanitized by an Air Force approved method. Items will then be naturally air dried until no moisture remains then place them in appropriate storage locations, designated by Food Service Officer/ Manager (FSO/M), Contracting Office Representative (COR).

1.3.2. Spot Floor Cleaning: The contractor shall clean all floors to remove food spills and debris on an as needed basis.

1.3.3. Floor Cleaning: The contractor shall clean all floors (kitchen, serving line, dining area, kitchen office, kitchen restroom, storeroom, and entrance/exit areas) so that no visible dirt or dust remains on floors, floor mats or runners, in corners, behind doors, or under furniture and equipment. Do not place chairs on tables at any time. The contractor shall sweep all bare floors with a broom first, and then mop or clean with a soapy solution, finally sanitized with an approved sanitizing solution. The contractor shall vacuum all carpeted floors on a daily basis completely removing any visible soil or waste.

1.3.4. Equipment Cleaning:

1.3.4.1. After Saturday lunch meal the contractor shall clean and sanitize both the Dishwashing machine, and the pots and pan Power soak sink, and cleaning the serving line area to include hot wells, countertop and cold wells.

1.3.4.2. After Sunday lunch meal the contractor shall clean the Sinks, and Stero dishwashing machine.

1.3.5. Work Area Cleaning: After Sunday lunch meal the contractor shall clean all work areas, to include washing and sanitizing tables on an as needed basis.

1.3.6. Table Bussing Service:

1.3.6.1. The contractor shall remove all dishware and utensils, clean, and sanitize dining room tables, chairs, or benches as needed, at a rate sufficient to ensure availability to customers. The contractor shall replenish dining table items (napkins, salt, pepper, condiments, etc.) so that they are available to all patrons without waiting.

1.3.6.2. After Saturday’s last meal the contractor shall clean all dining tables, sanitize, and prepped for Sunday’s meal. After the completion of Sunday’s last meal the contractor shall clean all dining tables, sanitize, and condiment holders/napkin holders/ and all other dispensers will be collected and secured in the kitchen in a place directed by the COR, FSO.

1.3.7. Dining Area Set-up. The contractor shall set-up all tables and chairs in a formation as designated by either the Food Service Officer/ Manager (FSO/M), Contracting Office Representative (COR), or Quality Assurance Evaluator (QAE). Once tables are appropriately arranged condiment holders/ napkin holders/ and other applicable dispensers will be placed on the tables. If deemed necessary table covers will also be placed on tables prior to arranging the above listed holders/ dispensers.

1.4. Normal Hours of Operation.

The contractor shall report to work from 0900 and work till 1500 on each RSD or day of duty.

1.5. Sanitation Requirements. The contractor shall comply with all federal and Air Force mandated sanitation requirements, and AFI 48-116 Food Safety Program, all chapters.

1.6. Waste Management.

1.6.1. Waste Disposal: Garbage cans shall be emptied by the contractor when trash comes within 4 inches of the top rim of the can. Garbage cans shall be emptied throughout the day. At the end of each duty day cans must be emptied, sanitized and stacked inverted on the rear dock.

1.6.2. Recycling: The contractor shall comply with the base recycling program.

1.7. Contractor Personnel.

1.7.1. Supervisor. The contractor shall provide a full-time contract manager who shall be responsible for the performance of the work and shall be present at all times. The name of this person, and an alternate or alternates, who shall act for the contractor when the manager is absent, shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The supervisor shall be a responsible person, being fully capable of both supervising and performing all tasks of other contract personnel. The contract manager and alternate or alternates must be able to read, write, speak, and understand English. The positions shall at no time be vacant. The Contractor shall also supply the KO telephone number(s) of the Contract Manager and alternate to be used in case of an emergency.

1.7.2. Contract Personnel. To effectively perform all tasks specified in this PWS it requires 7 of our own military personnel. The Contractor shall not employ off-duty quality assurance personnel nor any person who is an employee of the U.S. Government if the employment of that person would create a conflict of interest, nor shall the contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with Joint Ethics DOD 5500.7-R. The Contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies in AFI 64-106. The Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservist and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the Contractor’s ability to perform, however, their absence at any time shall not constitute an excuse for nonperformance under this contract.

1.7.3. PERFORMANCE MEETINGS.

1.7.3.1. A Pre-performance meeting will be held before any work begins involving the Contractor, a representative from the Contracting Office, the Contracting Officer Representative (COR), Environmental, Safety, Fire and Security. Areas to be covered will include a review of the scope of work as well as various regulations governing the job and any base regulations that need to be followed by all contractor employees.

1.7.4. DAMAGE TO GOVERNMENT. Damage to government property, which occurs as a result of actions by the contractor, shall be the responsibility of the contractor. The contractor shall pay in full for the cost of repair or replacement of said property, and such payment may also be attained by contract deduction. The government shall not assume any responsibility or incur any expense in association with any damage to government property by the contractor.

1.7.5. HEALTH INSPECTIONS. It is the responsibility of all contract personnel to report any know illness, boils, infected wounds, open sores, or acute respiratory infection.

1.7.5.1. Personnel relieved of duty due to illness must have a medical clearance before returning to work.

1.7.6. PROHIBITED BEHAVIOR. All contractor employees are prohibited from any conduct that may be construed as sexual harassment including, but not limited to, the following.

1.7.6.1. Any written sexually suggestive or obscene letters, notes, invitations, etc.

1.7.6.2. Any verbal sexually suggestive or obscene comments, threats, slurs, epithets, jokes about gender specific traits, sexual positions, etc.

1.7.6.3. Any physical contact such as intentional touching, pinching, brushing against another's body, impeding or blocking movement, assault, coercing sexual intercourse or other sexual favors etc.

1.7.6.4. Sexual harassment also includes continuing to express sexual or social interest after being informed directly or indirectly that the interest is unwelcome, or using sexual behavior to control, influence, or affect the career or work environment or another employee. It is not permitted to suggest, threaten, or imply that failure to accept a request for a date or sexual intimacy will affect an appointment, promotion, change of assignment, performance report or any other work obligation or benefit.

1.7.6.5. Any military, federal, state, or contracted employee who fails to comply with this policy shall be subject to disciplinary and/or administrative actions under the appropriate military, federal, or state regulation applicable to the individual's employment category or status.

1.7.6.6 Any actions that result in work area disharmony or complaints from patrons will be noted and reported to the Contracting Officer. An investigation will be completed by government personnel and if allegations are proven, the immediate dismissal of the contract employee will be completed in writing by the Contracting Officer.

1.7.7. Conduct. Contractor employees shall not loiter in any working or patron area. Upon completion of their assigned shifts employees shall promptly depart from the food service facilities and the base.

1.7.8. Personal Hygiene and Appearance. All contract employees shall wash their hands upon reporting for work, immediately after using or cleaning a lavatory, after smoking or taking a break, and after handling garbage or otherwise soiling their hands. All contract employees must remove wristwatches, bracelets, facial jewelry, and rings (exception is a flat/plain wedding band) while fulfilling their duties. Fingernails are to be kept clean and cut short so that they do not extend beyond the end of the fingertips and must be free of polish. Facial hair shall be trimmed to one (1) inch or less. Cell phone use in the kitchen area, especially while performing duty, is not acceptable and should be restricted to break times. All contract employees shall not smoke or use tobacco in any form, except during break periods, and in designated areas. Smokers shall use the designated disposal containers for disposing of the cigarette butts after consumption. Butt cans are available in the designated smoking areas.

1.8. Contractor Manpower Reporting. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of this contract. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

1.8.1. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs January 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported not later than October 31 of each calendar year, beginning with 2018.

1.8.2. Contractors may direct questions to the help desk at http://www.ecmra.mil/.

2. SERVICE DELIVERY SUMMARY

2.1. PERIOD OF PERFORMANCE: The period of performance of the contract awarded as a result of this solicitation shall be for 22 Regularly Scheduled Drills. If there are multiple meals scheduled then the days will be consecutive. The period of performance of the contract will include a base year plus four option year periods from 4 August 2018 – 03 August 2023.

2.2. MEAL SCHEDULE: Main Dining Facility, 183d Airlift Wing, Building P-48

Meal # of Meals Location Date/ Time # of Serving Lines

Normal Hours 350 lunch meals 183WG 10:45am-12:45pm 2

Holiday Hours 350 lunch meals 183WG 10:45am-1:00pm 2

NOTE: Above dates and meals are subject to change at any time under the terms of the change clause, Part II. Estimated number of meals served at each meal is 350, which is subject to change depending on mission requirements. Most Regularly Scheduled Drills occur on Saturday and Sunday.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES The government shall provide the facilities, fixtures, equipment, materials and services listed here:

3.1. Property.

3.1.1. Facilities. The government will furnish or make available facilities described in Technical Exhibit 3. No alterations to the facilities will be made without specific written permission from the contracting officer.

3.1.2. Equipment. The government will furnish all equipment needed to prepare and serve each meal, clean dishes and utensils, accomplish vacuuming and carpet steam cleaning. In addition the government will provide aprons and gloves appropriate for working in a wet environment.

3.1.3. Equipment Loss or Damage. The contractor may submit requests for replacement of government-furnished equipment to the food service manager for processing. Such requests shall specify the reason for the replacement request.

3.2. Services. The government is responsible for:

3.2.1. General.

3.2.1.1. Removal of any equipment condemned or replaced from the food service facility receiving area.

3.2.1.2. Electrical power into the building and including panel board and circuit breaker.

3.2.1.3. Sewer lines from floor and wall drains of buildings.

3.2.1.4. All gas, water and steam lines up to and including the supply source for each piece of equipment.

3.2.1.5. Repair of walk-in refrigerators.

3.2.1.6. Cleaning, maintenance, and repair of exhaust duct systems through the exterior outlet and exhaust fan mechanisms.

3.2.1.7. Alteration, repair, and maintenance of buildings.

3.2.1.8. Providing building space to be used by the contractor.

3.2.2. Utilities. The government will provide gas, electricity, sewage, and water.

3.2.3. Mail Distribution. On-base only.

3.2.4. Telephone. "Class C" (on-base) telephone service.

3.2.5. Building Maintenance and Repairs.

3.2.6. Refuse Collection. Weekly, at buildings P-48/46 Dumpster

3.2.7. Recyclable Materials Collection. Designated areas.

3.2.8. Security Forces and Fire Protection. Phone Numbers: 911.

4. GENERAL INFORMATION

4.1. Contractor Personnel Meals/Breaks. Contract personnel who work in dining facilities under this contract may PURCHASE food and beverages during normal meal times, to be consumed in the facility, while on duty. Employees shall pay for each meal at the annually established meal price to include any government authorized surcharge. Employees purchasing food shall sign appropriate government customer form. If contractor employees choose to bring food from outside sources they will be responsible for proper storage of those food items. Meal and break times will be agreed upon between the Food Service Manager and Contract Supervisor. Unless otherwise designated, meal and break times will not be allowed during meal service times.

4.2. Training. The contractor shall provide necessary training to employees and maintain records of all training on-site and have them available for government review. Contractor employees shall receive the government provided training listed below. Additional training may become necessary during the contract period. All training will be done outside of meal service times.

4.3. Security Requirements. All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the government installation, shall abide by all security regulations of the installation.

4.3.1. Base Access. The contracted personnel shall have a photo I.D. (e.g. state drivers license) in their possession to obtain a pass from the government for working on the installation. At the gate they will be issued an Air Force 75, Visitors Pass that will be good for entrance and exit for the duration of the working day. Personnel not possessing a valid photo I.D. will not be permitted access to the installation. All vehicles are subject to search based on current Security Forces policies and by order of the Installation Commander. The Contractor shall notify the Contracting Officer who will be working on the UTA weekend. Notification must be made no later than twenty-four (24) hours in advance of the start of the duty day. The Contracting Officer shall provide the names of the contractor personnel to the Security office. The following information must be provided: Name, Last 6 numbers of Social Security Number, Date of Birth, and Place of Birth. If they are planning to have a vehicle on base they will also need: Type of Vehicle, Vehicle Identification Number (VIN), and License Number. (e.g. red ’02 Impala, AZ123243YYSDFKJ987, B123-9876-4567)

4.3.2. Physical Security. The contractor shall be responsible for safeguarding all government property provided for contractor use. At the end of each work shift, all government facilities, equipment, and materials shall be secured.

4.3.3. Additional Requirements. In compliance with government security and safety regulations, stereo/radio headphones shall not be worn while on the installation.

4.3.4. Vehicle Operators. Operators of personal or contractor vehicles shall possess a valid driver’s license for the category of vehicle operated. They shall comply with installation rules and regulations for motor vehicle use. When entering the installation personnel driving a motor vehicle are subject to all rules and regulations for operating a motor vehicle in the State of Illinois and on base. Base speed limit is 20 mph unless otherwise posted.

4.3.5. Removal Of Employees. All personnel employed by the Contractor in the performance of this contract, or any representative of the Contractor entering the government installation, shall abide by all security regulations of the installation. The government reserves the right to direct the removal of an employee for misconduct of security policies. This action does not relieve the contractor from total performance of the contract tasks specified herein. The use of alcoholic beverages or illegal drugs by contractor personnel while on duty is strictly forbidden. The Contractor will immediately remove any employee who is under the influence of alcohol or other illegal substance. Any contractor employee under the influence or caught in possession of illegal narcotics, paraphernalia, or weapons will be immediately turned over to the base Security personnel and held for possible arrest and prosecution.

4.4. Contractor Furnished Items And Services. Except for those items or services specifically stated as government-furnished or government reimbursed, the contractor shall furnish everything required to perform this contract, to include:

4.4.1. Uniform Requirement. All contract personnel including the supervisor will wear an approved uniform at all times while on duty at the 183rd Capital Airport Air National Guard Base. The uniform will consist of matching color coordinated shirts, slacks, hats or appropriate hair restraints, and appropriate shoes for traversing oily and wet surfaces. The Contracting Officer (KO), Food Service Officer (FSO), Contracting Office Representative (COR), will jointly approve all types and colors of uniforms styles as well as standards of dress, appearance, and safety for all employees.

4.5. Safety. In performing the services required hereunder, the Contractor shall conform to all safety rules and regulations applicable to the building and facilities which are in effect during the time of performance of this contract and shall take such other precautions as may be reasonably required hereunder to assure accident free performance. All accidents, however, which may arise out of or in connection with the performance of services required hereunder, and which result in injury, or property damage, shall be reported, in writing to the KO and the COR within twenty four (24) hours after such accident occurs. Such reports shall give full details of the accident involved included statements of witnesses. If any claim is made by a third party against the contractor on account of any accident which occurs in connection with performance of this contract, the Contractor shall report the facts, in writing, to the KO and COR. Cleaning agents used in the dining facility may be found on the environmentally hazardous materials listing. The government shall provide the proper equipment for handling hazardous materials as well as instruction in their use and disposal. MSDS available on site.

4.6. Acts Of Nature. The contractor shall use reasonable diligence to provide a regular and uninterrupted supply of service, but shall not be liable for damages, breach of contract or otherwise, to the government for failure, suspension, diminution, or other variations of service occasioned by or consequence of any cause beyond the control of the contractor, including but not limited to acts of nature or of the public enemy, fires, floods, earthquakes, or other catastrophe; strikes; of failure or breakdown of transmission or other facilities. If any such failure, suspension, diminution, or other variation of service shall aggregate more than 48 hours during any billing period hereunder, an equitable adjustment shall be made in the monthly billing specified in this contract (including the minimum monthly charge).

TECHNICAL EXHIBIT 1

APPLICABLE PUBLICATIONS AND FORMS

Publications and forms applicable to this Performance Work Statement (PWS) are listed below. The contractor has coded publications as mandatory (M) or advisory (A). The contractor shall follow those publications coded as mandatory to the extent (that is, the specific procedure in a paragraph, section, chapter or volume) specified in the PWS. The contractor shall be guided by those coded advisory to the extent necessary to meet requirements in this PWS. At the start of the contract, the Government shall provide all publications and forms listed. The Government may issue supplements or amendments to listed publications from any organizational level during the life of the contract. The contractor shall keep all issued publications up-to-date. The contractor shall immediately implement those changes in publications that result in a decrease or no change in the contract price. Before implementing any such revision, supplement, or amendment that will result in an increase in contract price, the contractor shall submit to the contracting officer (KO) a price proposal for approval. Price proposals shall be submitted within 30 calendar days from the date the contractor receives notice of the revision, supplement, or amendment giving rise to the increase in cost of performance. The Government will consider changes in the contract price due to supplements and amendments shall be considered under the "Contract Terms and Conditions-Commercial Items" clause. Upon completion of the contract, the contractor shall return to the Government all issued publications and unused forms.

Publications Code:

DEPARTMENT OF DEFENSE and AIR FORCE PUBLICATIONS:

OTHER DIRECTIVES:

US Department of Health and Human Services FOOD CODE (Air Force Ver.) M

TECHNICAL EXHIBIT 2

GOVERNMENT-FURNISHED FACILITIES

The Government will furnish the contractor the following facilities in which contractors work is performed:

TECHNICAL EXHIBIT 3

DEFINITIONS

Contracting Officer (KO)- NCOIC in the Base Contracting office.

Contracting Office Representative (COR)/ Quality Assurance Evaluator (QAE)- An individual appointed in writing to act as the Contracting Officer’s representative on matters of technical supervision and inspection in the administering of contracts.

Contractor- A company or person who enters into a formal agreement to provide food service assistance in the installation dining facility.

Director of Military Public Health (MPH)- The installation medical authority who defines and monitors sanitation standards and procedures for food service activities. Representatives of the MPH inspect sanitary conditions and apply ratings based upon their professional qualitative judgment.

Equipment- Items used to store, prepare, cook, transport, and serve food. Equipment also includes items used in cleaning and sanitizing, as well as those used to transport and store supplies.

Food Handlers- Food service personnel who work where unsealed food or drink is handled, processed, prepared, or served, and who touch food or food contact surfaces in any way. Excluded are food service managers, cashiers, and delivery persons who do not handle unwrapped food or touch food contact surfaces.

Food Service Manager (FSM)- An officer, noncommissioned officer, or civilian responsible to the base Chief of Services for matters relating to food service. Advises the contracting officer on matters relating to the contract.

Food Service Officer (FSO)- An officer or noncommissioned officer responsible for matters in relation to food services. Acts as an advisor to the contracting officer on matters relating to the contract.

Garbage/Trash- Animal, paper, metal, and vegetable waste resulting from handling, preparing, cooking, and consuming foods.

Subsistence- Food items, including but not limited to beverages and condiments.

TECHNICAL EXHIBIT 4

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

1.3.1 and 1.3.6.

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