W91QVN-19-R-0098-0001.docx

W91QVN19R0098

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

AMEND 0001

A. The purpose of this amendment is to answer the following questions from vendors as shown below:

Question 1. Does the Lifeguard and Swimming instructor licenses apply only to American Red Cross certificates? Is it impossible to get a Korean Red Cross certificate?

Response 1. Per AFI 34-110 offerors must be certified by the United States Red Cross.

Question 2. I asked the American Red Cross in Osan base, but can I know how to get a U.S. Red Cross license in Korea?

Response 2. The American Red Cross located on Osan AB offers CPR classes which are open to the public however, base access is necessary in order to attend class. Please contact the Red Cross at Osan to receive a schedule of the dates and times they offer classes.

Question 3. Does the labor cost for the event mean additional labor costs except 0001?

Response 3. Yes.

Question 4. Can the contractor bring in additional facilities, equipment, and rides?

Response 4. No, Government provides all equipment.

Question 5. In Korea, American Red Cross (ARC) agencies are only in USFK and these agencies have no lifeguarding course for people off post. In addition, I know that these agencies did not open a Water Safety Instructor course. It means here in Korea is no ARC certified Water Safety Instructor. If all of pool manager, lead lifeguard, three (3) lifeguards are required to have Water Safety Instructor Certificate, it is so restrict and not competitive.

Response 5. The requirement for water safety instructor certification has changed to read as follows “Pool Manager or Lead Lifeguard and one (1) Lifeguard shall have Water Safety Instructor Certificate”.

Please refer to the revised PWS Paragraph 2.2 thru 2.4, Addendum to FAR 52.212-1, Paragraph 2, a, Subfactor 2 Personnel Qualification Requirements, and Addendum to FAR 52.212-2, Paragraph 2, Sub-factor 2 Personnel Qualification Requirements in this Amendment 0001.

B. All other terms and conditions remain unchanged.

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

Osan Air Base Outdoor Swimming Pool

1. GENERAL: This is a non-personnel services contract to provide management, lifeguards, and support personnel for access control and cleaning of Osan AB Outdoor Defense Swimming Pool. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Scope of Work: Contractor shall provide management, lifeguards, and support personnel for access control and cleaning of Osan AB Outdoor Defender Swimming Pool, located at building #1416. All services provided shall adhere to Air Force Occupational Safety and Health Standards (swimming pools, spas, and hot tubs and bathing areas) 48-14, Air Force Instruction Outdoor Recreation Programs for Swimming and Aquatics 34-110, 51st Force Support Squadron Instruction for Outdoor Recreation Swimming Pool Program 34-105.

1.2. Period of Performance:

1.3. Hours of Operation for Pool: Contractor personnel must report to duty in sufficient time to ensure the facility is ready and open for customers at the below times and shall not depart for the day until facility is cleaned and secured. Normally 30 min. prior to opening and 30 min. after closing is sufficient.

1.3.1. Defender Outdoor Pool Complex:

a. Open Memorial Day Weekend – Labor Day Weekend

b. Monday, Tues, Thurs, Friday 0800-1900

c. Sat, Sun, US Holidays, and down days 1130 - 1830

d. Closed – Wednesdays

1.3.2. After Hour Pool Parties and/or Special Events: The Contractor shall provide After Hour Pool Parties and/or Special Events scheduled outside of operation hours. Whenever events are scheduled, the Contracting Officer will issue a Delivery Order prior to the day of event. The Contractor shall propose rates under the Contract Line Number X002 for each Job, one (1) Job equals one (1) event which is a maximum of three (3) hours per event.

a. 1 – 50 attendees per event

b. 51 - 100 attendees per event

c. 101 - 150 attendees per event

1.4. Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which the contractor assures that the work complies with the requirements of the contract. The contractor is required to submit a written QCP within two (2) weeks after the award to the Contracting Officer (CO) and Contracting Officer’s Representative (COR). An updated QCP shall be submitted to the KO and COR within five (5) working days as changes occur. For any changes to the original QC plan the Contractor shall receive the KO’s acceptance in writing of any proposed change to his QC system.

1.5. Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6. Contractor Personnel and Responsibilities: Minimum Pool Personnel Requirements are follows:

One (1) Contract/Pool Manager One (1) Lead Lifeguard Three (3) Lifeguards

1.6.1. Contract/Pool Manager: The Contractor shall provide Contract/Pool Manager as a full time on-site manager who shall be responsible for overseeing the work performance. The Contract/Pool Manager (CM) shall be designated in writing to the Contract Officer Representative. The Contract/Pool Manager shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Contract/Pool Manager shall be available during normal duty hours to meet at Osan AB with government personnel designated by the Contracting Officer to discuss problem areas. After normal duty hours, the manager shall be available within one (1) hour. Positions shall at no time be vacant. The Contract/Pool Manager is required to be on duty if one pool is open, but shall supervise pool operations when open.

1.6.1.1. Contractor/Pool Manager shall provide personnel responsible for checking ID cards at the entrance of the pool and shall be required to be on duty during operation hours, to ensure that only authorized users gain access to the facility. The ID checker shall be lifeguard certified as for emergency situations. The ID card checker shall possess the ability to speak and understand the English language.

1.6.1.2. A full time manager shall be on duty and present at the Defender Pool during all operating hours to ensure pool and safety protocols are followed; they shall also be responsible to ensure the water-testing and swim tests are performed.

1.6.2. Lead Lifeguard: A Lead lifeguard shall be on duty while the manager is absent to ensure all rules and regulations are adhered to.

1.6.3. Lifeguards: A minimum of two lifeguards shall be on duty and in the facility at all times during all assigned operational hours to include lap and recreation swim periods. One lifeguard must be on and at their assigned stations (chair stand or deck patrol) during these swim periods. Staff levels shall accommodate lifeguard breaks and rotations. Rotate lifeguards off their station or give them a break (not to exceed 10 minutes) every hour during recreational swim times. Add lifeguards when the minimum required lifeguards cannot safely supervise the number of swimmers especially when groups of children are present in the facility. Note: Have at least one lifeguard on duty for every 50 swimmers to include squadron physical training (PT) and swim lessons.

1.6.4. Duties and responsibilities of lifeguards:

a. All lifeguards shall possess the ability to speak, read, and write the English language.

b. Watch the assigned area of responsibility. Act quickly and efficiently, creating as little disturbance as possible.

c. Administer swim tests following established pool rules and policy.

d. Use one long whistle blast to notify other guards and staff of a potential emergency. Another lifeguard shall then cover the lifeguard’s area of responsibility.

e. Comply with and ensure that all lifeguards understand the requirements of paragraph 2, Lifeguard Emergency Action Plan shall be provided by government.

f. Prevent accidents through enforcement of all policies.

g. Maintain the pool deck, clean deep gutters, bathhouse, and assist in cleaning surrounding pool area.

h. Vacuum pool daily, scrub pool bowl daily, complies with pool opening and closing procedures.

i. Enforce and adhere to all rules and regulations of the pool.

j. Maintain an acceptable appearance at all times in both uniform and personal hygiene. Lifeguard uniform must be worn at all times during duty hours.

k. Keep pool area and facility area clean and tidy at all times.

l. Teach group and private swim lessons as assigned.

1.6.5. Contractor shall provide personnel necessary to assure that sanitary conditions are maintained in pools, pool deck, bathhouses, and fifty feet outside facility perimeter.

1.6.6. Sanitation Inspections: In addition to inspections of contractor performance by the COR, medical public health personnel assigned by the installation director of Military Public Health (MPH) shall also inspect for compliance with sanitary standards published in AFSOH 48-14. Sanitary deficiencies require immediate correction. The MPH may shut down the facility until the contractor restores sanitary standards.

1.6.7 Waste Management: Contractor shall assist the government by complying with the base’s recycling program. This may require segregating reusable/recyclable waste materials by type. Government will retain ownership of all reusable waste materials. Non-reusable waste materials (trash and garbage) shall be collected by the contractor and disposed of in government furnished dumpsters. All Hazardous Material Pharmacy (HAZMART) materials brought on the base shall be coordinated through HAZMART pharmacy.

1.6.8. Alcohol and Drugs: The use of alcoholic beverages and illegal drugs by contractor personnel while on duty is strictly forbidden. The contractor shall immediately remove any employee who is under the influence of alcohol or drugs and notify the government accordingly.

1.6.9. Smoking: Smoking cigarettes, electronic cigarettes, or use of any tobacco product (chewing tobacco, snuff, dipping tobacco, etc.) can only be used in official, marked, designated tobacco areas. The closest to the swimming pool is at the Bowling Center parking lot.

1.6.10. Cell Phones & Mobile Devices: Cell Phones and Mobile Devices shall not be used at any time by on-duty Lifeguard personnel. These devices must be stored in a locker, bag, or other appropriate area so as not to interfere with surveillance duties. These may be used when the personnel is on an observed break.

1.6.11. Loitering: Contractor employees shall not loiter in any working or patron area. Upon completion of their assigned shifts, or after eating, employees shall promptly depart from facilities. Furthermore, sleeping in not authorized in any work or patron area at any time by contract employees.

1.6.12. Removal of Contractor Employees: All personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the government installation shall abide by all security regulations of the installation. The government reserves the right to direct the removal of an employee for misconduct or security reasons. This action does not relieve the contractor from total performance of the contract tasks specified herein.

1.6.13. Visits by VIPs and Inspection Teams: VIPs, Management Assistance Teams, Commander’s Annual Facility Inspection Teams, and other operational commitments shall require additional contractor support in such areas as sanitation and general appearance.

1.6.14. Emergency Phone Numbers: In cases of emergencies, Security Forces, Medical and Fire Protection can be reached via the base 911 system. Security Forces non-emergency phone number is 784-5515.

1.6.15. Contractor Continuity Binder: A continuity binder shall be provided and kept at the front lobby desk.

1.6.16. Security Requirements: All personnel employed by contractor in performance of this contract, or any representative of contractor entering the government installation shall abide by all security regulations of the installation.

1.6.17. Base Access: The contract site manager or alternate shall complete and submit a letter of request for USFK Form 37 EK, Identification Pass Requests and USFK Form 82, Application for Post Access for each employee of the contract requiring entry to Osan AB. The request must be submitted to the COR and only the COR will process the request with security forces.

1.6.18. Physical Security: Contractor shall be responsible for safeguarding all government property provided for contractor use. At the end of each work shift, all government facilities, equipment, and materials shall be secured. Contractor shall conform to the provisions of AFI 31-101 for safeguarding government furnished facilities and material contained therein. Contractor shall establish and implement methods of ensuring that lock combinations are changed when personnel having access to the combinations no longer require access to locked areas.

1.6.19. Key Control: Contractor shall establish and implement methods of ensuring that all keys issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. Contractor shall immediately report occurrences of loss or duplicated keys to COR. The contractor shall not duplicate keys.

1.6.20. Interruption of Services: Contract shall use reasonable diligence to provide a regular and uninterrupted supply of service. Contractor shall contact the COR in the case of emergencies that may require interruption of services.

1.6.21. Equipment maintenance: Contractor shall ensure all government furnished equipment is utilized as intended by the manufacturer so as not to cause unnecessary damage.

1.7. Access Control:

1.7.1. Facility Access: Through gate control, the contractor shall assure that the maximum occupancy load (140 patrons) is not exceeded in pools.

1.7.2. Authorized Customers: Contractor shall assure that only authorized patrons are allowed access to the pools. These are to include US Military, DoD Civilians, invited Contractors, and family members. One guest allowed per authorized ID card holder. Contractor shall be responsible for enforcing additional access restrictions as follows:

a. Children under 10 years of age shall be accompanied at all times by a Parent/Guardian who is authorized to use the pool. A Parent/Guardian shall be an adult at least 18 years of age that has been appropriately granted responsibility for the child.

b. All children under 16 who have not passed the designated pool swim test must be in constant supervision of the Parent/Guardian who accompanied them to the pool. Constant supervision is defined as within arm’s length or 2 steps of the child in the water.

c. Children 11 – 13 years of age who have passed the pool swim test are not required to have a Parent/Guardian with them however; the adult is required to make periodic face to face contact with the child.

d. Children 14 – 15 years or age who have passed the pool swim test are not required to have a designated adult with them; however, the adult must be available periodically by telephone.

e. A swim band will be issued to all children up to age 15 and a swim test form maintained at the pool by the contractor.

f. All personnel 10 years of age and older, with the exception of military personnel in uniform, must show ID Cards upon request.

g. ID Cards shall not be required for participation in sponsored programs such as School Age Services and Summer Programs when members come as a group.

1.8. Uniform Requirements:

1.8.1. Contractor shall be required to provide uniforms for employees the primary purpose of the lifeguard uniform is to assure that the lifeguard can be IDENTIFIED. In order to promote a professional image, it shall be required that ALL employees wear a uniform while on duty. The shirt and other clothing shall be kept neat and clean.

1.8.2. Lifeguards Uniform: The lifeguard uniform shall be a white shirt with the words "LIFE- GUARD" printed on the front, and a whistle. Appropriate shorts/swimming trunks shall be worn with uniform. Lifeguard may wear a plain hat to shield the sun.

1.8.3. Managers Uniform: Managers and assistant managers shall wear a shirt with the appropriate title printed on the back.

1.9. Telephone Use:

1.9.1. Contractor shall control use of the telephone, it is essential that the telephone be available for emergencies.

1.9.2. Customers may use telephone in emergencies.

1.9.3. Guards are to use phone for official business only. Phone calls shall be limited to five (5) minutes.

1.10. Accident Prevention through Rule Enforcement:

1.10.1. Preventing Accidents: The most important responsibility of the contractor is to prevent accidents. This is the primary objective for enforcing all rules and regulations. Prevention of accidents is accomplished effectively through continuing education of lifeguards and patrons. All rules and regulations shall be thoroughly explained and understood so that lifeguards can interpret and enforce them. Rules and regulations are necessary and shall be presented positively.

1.10.2. Rule Infractions: Methods of dealing with rule infractions are a concern for managers and lifeguards. Some patrons may misunderstand our intentions in enforcing rules, and may become offended. The pool manager, i52.212-1f challenged must show the patron the swimming pool Operating Instructions (51 FSS INSRUCTION 34-105) and refer complaints to the Outdoor Recreation Director. Lifeguards must be aware of actions that could result from an injury and must know why rules must be enforced. Concern is for the safety of everyone in the facility and must be communicated effectively. Applicable guidance/operating instructions regarding pool operations shall be provided to contractor: AFOSH 48-14, AFI 34-110 and 51 FSS OI 34-105.

1.11. Facilities and Equipment:

1.11.1. Facilities: Defender Community Pool, Bldg 1416 shall be provided to the contractor as location to provide services. The Contractor's primary responsibilities are to open doors for service at the Defender Pool from 0800 - 1900 Mon, Tues, Thurs, Friday; 1130-1830 on Saturday, Sunday, US observed holidays, and down days; closed on Wednesdays. If a US holiday falls on a regular closed day then pool shall be open for holiday hours. Commercial telephone requirements, telex and/or facsimile service shall not be provided. Contractor at its own expense may install this service. All buildings and any attachments are designated as no smoking areas. Alcoholic beverages shall not be consumed on the premises for any reason unless approved by the 51st MSG/CC. Contractor shall comply with the installation fire, sanitation and safety regulations and shall take prompt corrective action on reporting of violations.

1.11.2. Equipment, Furniture, and Fixtures: Government will furnish fund-owned equipment, furniture, and fixtures. Contractor is responsible to properly install the government furnished equipment, furniture, and fixtures and maintain accordingly. Workmanship and required material for job shall be subject to approval in advance by the COR.

1.12. Supplies and Inventory:

All supplies needed for cleaning, sanitation and otherwise maintaining swimming pools shall be furnished by the government. The Contractor shall furnish at their own expense, uniforms and materials required for outfitting lifeguards for the efficient operation of the activity.

1.13. Insurance:

1.13.1. Public Liability Insurance: Contractor shall procure and maintain at its own cost and expense, from an insurance company or companies determined responsible by the government, insurance coverage as set forth below and shall furnish the government fund manager at time of award, certificates of insurance evidencing that such insurance is in effect and that not less than ten (10) days prior notice shall be given to the government in the event of modification, cancellation or non-renewal of such insurance coverage. Public liability insurance contracts shall name the US Air Force as co-insured parties, in addition to the concessionaire, with the severability of interest clause, with respect to claims, suits, judgments, costs, charges, and expenses arising out of or in connection with losses, damage or injury resulting from the negligence or other fault of the contractor, it's agents, representatives, and employees.

1.13.2. Workmen’s Compensation Insurance: Workmen's compensation insurance and employer's liability insurance: Aside from State or Host-Country requirements as to the minimum number of employees, contractor's insurance coverage hereunder shall comply with the requirements and benefits established by the Ministry of Finance of the Republic of Korea.

1.13.3. Comprehensive General Liability Insurance: Comprehensive General Liability Insurance in minimum limits of fifty thousand ($50,000) dollars for injury or death of each person, one hundred thousand ($100,000) dollars for each accident or occurrence for property damage liability, and one hundred thousand ($100,000) dollars for each accident or occurrence for injury or death.

1.13.4. Vehicle Insurance: Contractor's operating vehicles on the military installation shall obtain Automobile Bodily Injury and Property Damage Liability Insurance with minimum limits of one hundred thousand ($100,000) dollars for injury to or death of any one person, three hundred thousand ($300,000) dollars for each accident or occurrence for bodily injury and death liability, and fifty thousand ($50,000) dollars for each accident or occurrence for property damage liability. Contractor shall provide non-ownership automobile liability insurance with limits as aforementioned if their employees operate vehicles not owned by the contractor but which are used in conduct of contractor's business.

1.14. Inspection and Acceptance:

1.14.1. Government will retain physical control over facilities and government furnished equipment not issued to the contractor. Contractor assumes responsibility for equipment that is under their control and is damaged through neglect or misuse on his part of the contractor or contractor’s employees. Authorized sanitation and civil engineer inspection teams shall inspect premises for sanitation and pool chemical application requirements during the duration of this contract. Inspections will be performed in a manner that will not unduly interfere with contractor’s operation.

1.14.2. Acceptance of the contractor’s quality of service will be by the COR in accordance with terms and conditions described herein.

2. SPECIAL QUALIFICATION REQURIEMENTS:

2.1. Contractor Qualification Requirement: The contractor shall have a minimum of two (2) years of experience in pool operation services within the last five (5) years prior to issuance date of this solicitation.

2.2. Contractor Personnel Qualification Requirement: The contractor shall provide minimum one (1) Contract/Pool Manager, one (2) Lead Lifeguard, and three (3) Lifeguards.

2.2.1. The Contractor shall provide minimum of two personnel who has Water Safety Instructor Certification; one (1) from Pool Manager or Lead Lifeguard and one (1) from Lifeguard.

2.2.2. Contract/Pool Manager: The Contract/Pool Manager shall have a minimum three (3) years of experience in management in pool facilities, lifeguard qualifications training, pool maintenance, and water quality standards within the issuance of this solicitation. The Contract/Pool Manager shall have a current and valid American Red Cross Lifeguard Certification with American Red Cross CPR/AED. and First Aid Certification. The Contract/Pool Manager must be able to read, write, speak, and understand English.

2.3. Lifeguard Requirements: The primary responsibilities of the lifeguards are the supervision and safety of all customers in the pool area. In accordance with AFI-34-110; all lifeguards must have a current valid American Red Cross Lifeguard Certification with American Red Cross CPR/AED, and First Aid Certification,

2.3.1. Lead Lifeguard: The Contractor shall provide minimum one (1) Lead Lifeguard who shall have a current and valid American Red Cross Lifeguard Certification with American Red Cross CPR/AED, and First Aid Certification. The Lead lifeguard shall have a minimum two (2) years of experience as a lifeguard within the last five (5) years from the issuance of this solicitation.

2.3.2. Lifeguards: The Contractor shall provide a minimum of three (3) Lifeguards who shall have current and valid American Red Cross Lifeguard Certification with American Red Cross CPR/AED/First Aid Certification. The Lifeguards shall have a minimum of three (3) months of experience as a lifeguard within the last five (5) years from the issuance of this solicitation.

2.4. All personnel performing lifeguard duty will have current American Red Cross lifeguard Certification, with appropriate level of American Red Cross CPR/AED and First aid Certification prior to performing any lifeguard duty. American Red Cross lifeguard, CPR/First Aid/AED training will be completed prior to the opening of the Defender Outdoor Pool.

Contractor shall provide with its proposal, evidence that employee have qualifications. Any employee that fails to meet these minimum qualification requirements shall not be considered for employment.

a. Lifeguards must be able to demonstrate by means of references, past work experience and current training, a working knowledge of the following:

(1) Current approved lifesaving procedures with ability to perform these skills.

(2) Knowledge and use of available rescue equipment.

(3) Knowledge of rules and regulations for preventative safety measures as furnished by the Osan AB Safety Office.

(4) Ability to effectively communicate in English, both orally and through accurate record keeping, a professional attitude towards staff, customers, and other employees.

b. The contractor shall provide the specified training to ensure competent performance.

c. Per AFI 34-110, Outdoor Recreation Programs, para 3.4.5.1., all lifeguards must participate in at least 1 hour of in-service training during each 2-week period. In-service training includes activities designed to maintain physical conditioning and practice emergency response procedures. The 1 hour does not have to be a contiguous block of time. Rescue skills must be practiced regularly and not just once every 2 weeks. A training roster for in-service training must be maintained by the contractor to include the names, dates, and skills reviewed for lifeguard and pool personnel.

d. Training shall be at no cost to the government and training records shall be maintained on site for review.

e. The contractor shall keep current, for government inspection, a list of personnel employed on this contract, who shall have Lifeguard Training Certificates, CPR/AED Certificate, First Aid Certificate, and Water Safety Instructor Certificates. The list shall also include expiration dates of training certificates for lifeguard personnel.

2.5. Managers

2.5.1. Have the ability to speak English in order to enforce pool and safety rules as well as responding appropriately to a pool emergency. Ensure that pool sanitary conditions are maintained. This includes the bathhouse and all areas within fenced pool enclosures. Oversee Lifeguard staff who shall clean pool and bathhouse and maintain areas within the Defender Outdoor pool.

2.5.2. Ensure that only authorized ID card holders or authorized guests as defined by this contract are allowed to use the pool.

2.5.3. Assure that facilities are safely maintained in a high degree of cleanliness, including bathhouses, pool decks and surrounding areas outside pool fences for at least 50 feet. Submit work orders as appropriate.

2.5.4. On the Government furnished forms, maintain accurate logs relating to maintenance, water tests, and participation.

2.5.5. Resolve complaints, provide information, and answer questions that arise from customers and staff members.

2.5.6. Enforce set policies, pool rules, and administrate pool swim tests.

2.6. Swimming Instructor:

2.6.1. Contractor shall provide the name of individuals selected to provide swimming lessons for the current season.

2.6.2. Lifeguards staff may perform swim instructor service provided they hold the authorized certification but may not perform lifeguarding surveillance duties at the same time.

2.7. Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.8. Contracting Officer's Representative (COR): The Contracting Officer may designate and authorize an individual to act as Contracting Officer's Representative, or COR, for this contract. Such COR as appointed, will be specifically designated by letter from the Contracting Officer. COR will represent the Contracting Officer in the technical phases of the work. The COR will not be authorized to issue Change Orders, Supplemental Agreements, or direct contract performance contrary to the provisions of the contract. Only the Contracting Officer will make changes in the scope of work by a properly executed modification. If expanded hours of operations are required, they must be coordinated with, and approved by the contracting officer prior to start of the expanded hours. The government will ensure sufficient prior notice is given to the contractor so work/duty schedules can be established.

3. PERFORMANCE REQUIREMENTS SUMMARY (PRS): The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

PRS # 1

Lifeguard manning and Lifeguard to customer ratio.

Two lifeguards are on duty at all times during pool hours of operation. Must maintain minimum patron to Lifeguard ratio of 1:50.

PWS para. 1.6 and 1.6.1, 1.8.6

PRS # 2

Pool and bath house cleanliness.

Maintain pool and bath house according to hygiene standards published in AFSOH 48-14.

PWS para. 1.6.7, 1.6.8 & 2.2.3

And respond within 24 hours without additional cost to the Government. If re-performance is failed again, 10% deduction from CLIN.

PRS # 3

Maintain Lifeguard readiness

Lifesaving devices serviceable, visible and readily accessible.

PWS para. 2.1.1

And respond within 24 hours without additional cost to the Government. If re-performance is failed again, 10% deduction from CLIN.

PRS # 4

On-going Lifeguard Training and physical conditioning

Lifeguards participate in bi-weekly training per AFI-34-110. Contractor maintains training roster.

PWS para. 2.1.2

And respond within 24 hours without additional cost to the Government. If re-performance is failed again, 10% deduction from CLIN.

4. CONTRACTOR MANPOWER REPORTING (CMR) REQUIREMENT:

“The contractor shall report ALL contractor labor hours requires for performance of Outdoor Swimming Pool Services for Osan AB. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2018. Contractor may direct questions to the help desk at: http://www.ecmra.mil/”

5. APPLICABLE PUBLICATIONS: The Contractor must abide by all applicable regulations, publications, instruction.

PUBLICATIONS

USFK FORMS

52.212-1 INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (OCT 2018)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code and small business size standard for this acquisition appear in Block 10 of the solicitation cover sheet (SF 1449). However, the small business size standard for a concern which submits an offer in its own name, but which proposes to furnish an item which it did not itself manufacture, is 500 employees.

(b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show--

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) "Remit to" address, if different than mailing address;

(8) A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

(9) Acknowledgment of Solicitation Amendments;

(10) Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

(11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 30 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender's request and expense, unless they are destroyed during preaward testing.

(e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions, including alternative line items (provided that the alternative line items are consistent with subpart 4.10 of the Federal Acquisition Regulation), or alternative commercial items for satisfying the requirements of this solicitation. Each offer submitted will be evaluated separately.

(f) Late submissions, modifications, revisions, and withdrawals of offers:

(1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due.

(2)(i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is “late” and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and--

(A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or

(B) There is acceptable evidence to establish that it was received at the Government installation designated for receipt of offers and was under the Government's control prior to the time set for receipt of offers; or

(C) If this solicitation is a request for proposals, it was the only proposal received.

(ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the Government, will be considered at any time it is received and may be accepted.

(3) Acceptable evidence to establish the time of receipt at the Government installation includes the time/date stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel.

(4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers. Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer.

(g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

(h) Multiple awards. The Government may accept any item or group of items of an offer, unless the offeror qualifies the offer by specific limitations. Unless otherwise provided in the Schedule, offers may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit prices offered, unless the offeror specifies otherwise in the offer.

(i) Availability of requirements documents cited in the solicitation. (1)(i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request to--GSA Federal Supply Service Specifications Section, Suite 8100, 470 East L'Enfant Plaza, SW, Washington, DC 20407, Telephone (202) 619-8925, Facsimile (202) 619-8978.

(ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (i)(1)(i) of this provision. Additional copies will be issued for a fee.

(2) Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites:

(i) ASSIST (https://assist.dla.mil/online/start/).

(ii) Quick Search (http://quicksearch.dla.mil/).

(iii) ASSISTdocs.com (http://assistdocs.com).

(3) Documents not available from ASSIST may be ordered from the Department of Defense Single Stock Point (DoDSSP) by--

(i) Using the ASSIST Shopping Wizard (https://assist.dla.mil/wizard/index.cfm);

(ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, Mon-Fri, 0730 to 1600 EST; or

(iii) Ordering from DoDSSP, Building 4, Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone (215) 697-2667/2179, Facsimile (215) 697-1462.

(4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance.

(j) Unique entity identifier. (Applies to all offers exceeding $3,500, and offers of $3,500 or less if the solicitation requires the Contractor to be registered in the System for Award Management (SAM).) The Offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation ``Unique Entity Identifier'' followed by the unique entity identifier that identifies the Offeror's name and address. The Offeror also shall enter its Electronic Funds Transfer (EFT) indicator, if applicable. The EFT indicator is a four-character suffix to the unique entity identifier. The suffix is assigned at the discretion of the Offeror to establish additional SAM records for identifying alternative EFT accounts (see subpart 32.11) for the same entity. If the Offeror does not have a unique entity identifier, it should contact the entity designated at www.sam.gov for unique entity identifier establishment directly to obtain one. The Offeror should indicate that it is an offeror for a Government contract when contacting the entity designated at www.sam.gov for establishing the unique entity identifier.

(k) Reserved.

(l) Debriefing. If a post-award debriefing is given to requesting offerors, the Government shall disclose the following information, if applicable:

(1) The agency's evaluation of the significant weak or deficient factors in the debriefed offeror's offer.

(2) The overall evaluated cost or price and technical rating of the successful and the debriefed offeror and past performance information on the debriefed offeror.

(3) The overall ranking of all offerors, when any ranking was developed by the agency during source selection.

(4) A summary of the rationale for award;

(5) For acquisitions of commercial items, the make and model of the item to be delivered by the successful offeror.

(6) Reasonable responses to relevant questions posed by the debriefed offeror as to whether source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities were followed by the agency.

(End of provision)

Addendum to FAR 52.212-1, Instructions to offerors – Commercial Items (Oct 2018)

1. PROPOSAL PREPARATION: The proposal preparation instructions are contained in Addendum to FAR 52.212-1, Instructions to Offerors – Commercial Items (Oct 2018) of the RFP as shown below:

a. These instructions are designed to ensure submission of essential information in order for the Government to understanding and evaluate proposals. Offerors are cautioned to follow the detailed instructions fully and carefully, as the Government reserves the right to make award based on initial offers received, without discussions with Offerors.

b. Offerors are cautioned to submit adequate information to enable the Government team to fully ascertain each Offeror’s capability to perform all of the requirements identified in the solicitation. All commitments made in the proposal shall become a part of the resultant contract.

2. SUBMISSION REQUIREMENT:

Offerors are required to submit the following information requirements through Federal Business Opportunities (FBO) (http://www.fbo.gov) by 13:00 hours Korea Standard Time (KST) on the closing date of RFP. Award will be made on the basis of the lowest evaluated price of proposals meeting or exceeding the acceptability standards for non-cost factors.

a. FACTOR I. TECHNICAL:

Sub-factor 1 Prime Contractor’s Prior Experience (PWS, Para 2.1): The contractor shall submit an evidence document that demonstrates a minimum two (2) years of experience in providing pool operation services within the last five (5) years from the issuance of this solicitation. The experience of a subcontractor cannot be substituted for the prime contractor’s experience.

Sub-factor 2 Personnel Qualification Requirements (PWS, Para 2.2 & 2.3): The following personnel are minimum required pool personnel; one (1) Contract/Pool Manager, one (1) Lead Lifeguard, and three (3) Lifeguards). The offeror shall provide minimum of two personnel who has Water Safety Instructor Certificates; one (1) from Pool Manager or Lead Lifeguard and one (1) from Lifeguard. The offeror shall submit Contract/Pool Manager, Lead Lifeguard, and Lifeguards’ resume which clearly identify of prior experience in the following format:

(a) Contract/Pool Manager: The offeror shall submit the resume of their proposed candidate for Contract/Pool Manager position which clearly demonstrates a minimum three (3) years of experience in management in pool facilities, lifeguard qualifications training, pool maintenance, and water quality standards from the issuance of this solicitation. The offeror shall submit Contract/Pool Manager’s current and valid American Red Cross Lifeguard Certificate with American Red Cross CPR/AED/First Aid Certificates.

(b) One (1) Lead Lifeguard: The offeror shall submit the resume of their proposed candidate for Lead Lifeguard position which clearly demonstrates a minimum two (2) years of experience as lifeguard within the last five (5) years from the issuance of this solicitation. The offeror shall submit Lead Lifeguard’s current and valid American Red Cross Lifeguard Certificate with American Red Cross CPR/AED/First Aid Certificates.

(c) Three (3) Lifeguards: The offeror shall submit a minimum of three (3) resumes for the Lifeguards’ position. The resumes must clearly demonstrates a minimum of three months (3) of experience as a lifeguard within the last five (5) years from the issuance of this solicitation. In addition, the offeror shall submit a current and valid American Red Cross Lifeguard Certificate with American Red Cross CPR/AED/First Aid Certificates.

b. FACTOR II. PAST PERFORMANCE: The offeror shall provide a list of contracts under which they have performed recent and relevant past performance to this RFP. Recent past performance is within the last five (5) years from the issuance date of this solicitation. Relevant past performance are those that are the same or similar type of services. This data on recent contracts will be used by the Contracting Officer to evaluate past performance. The offerors shall present past performance for themselves whose effort on this contract will significantly influence performance of the proposed effort. The offeror shall provide evidences of past performance as required below: