PERFORMANCE_WORK_STATEMENT.docx

PERFORMANCE WORK STATEMENT (PWS)

Inspection, Test, Preventive Maintenance and Repair of Security Barrier Systems For Kunsan Air Base

1. GENERAL: This is a non-personnel services contract to provide Inspection, Test, Preventive Maintenance and Repair of Security Barrier Systems. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 DESCRIPTION OF SERVICE/INTRODUCTION: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform provide Inspection, Test, Preventive Maintenance and Repair of Security Barrier Systems as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 BACKGROUND: The Vehicle Popup Barrier (VPB), Drop Arm (DA), Sabre Tooth Tire Shredder (STTS) and Turnstile gate, systems consist of mechanical, electrical, pneumatic, hydraulics, and control systems.

1.3 OBJECTIVES: The Contractor shall furnish all labor, personnel, equipment, tools, vehicles, materials, parts, supervision to perform Inspection, Test, Preventive Maintenance (PM), and Repair of Security Barrier Systems and Related Accessories located at Main Gate, Search Pit and North Gate on Kunsan AB as defined in this Performance Work Statement (PWS), equipment manufacturer’s operation and maintenance (O&M) manuals and attachment 2, 3, 4, &5.

1.4 SCOPE: The contractor shall inspect, test, maintain and repair all barrier systems per manufacturer’s operations and maintenance requirements. Contractor shall perform all repairs as needed and in accordance with PWS, O&M, commercial standards practices and attachment 2, 3, 4, & 5.

1.5 PERIOD OF PERFORMANCE: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:

1.6 GENERAL INFORMATION:

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program and maintain a QCP to ensure services are performed in accordance with this PWS. The plan shall clearly describe the offeror’s quality control methods and practices such as standardized procedures to monitor performance, identify discrepancies, and take corrective action to prevent re-occurrences of deficiencies. The QCP must be forwarded and accepted by the KO. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of deficiencies. The contractor’s QCP is the means by which the contractor assure that the work complies with the requirement of the contract. The contractor shall submit the QCP with the contractor’s proposal and shall be updated thereafter to maintain and effective and efficient quality control plan. The Government will make final review and acceptance of the QCP and any subsequent changes within 10 days after the contract award. The quality control plan shall cover all requirements detailed in the contract but should pay particular attention to the requirements identified in the performance requirements summary. The quality control plan shall include at a minimum:

· A description of the inspection system to cover all services. Description shall include specifies as to the areas to be inspected on a scheduled or unscheduled basis, frequently of inspections, and the title and organizational placement of the inspectors.

· A description of the methods used for identifying and preventing defects in the quality of service performed.

· A description of how the records will be kept. Records must document all inspections and corrective or preventive action taken.

· The contractor shall keep all records of inspections and make them available to the Government throughout the contract period of performance and for the period after contract completion until final settlement of any claims under this contract.

· The contactor shall provide a customer feedback program to assure successful performance requirements

1.6.1.1 The contractor shall keep records of inspections and make them available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract. The contractor shall collect data, perform self-evaluation, and document performance against standards associated with each specific requirement. The contractor shall submit a report semi-annually based on the description of the inspection systems that cover all services in this PWS. The contractor shall address all tasks in the PWS based on the example below:

What level of performance is required to meet the Performance Objective or Task?

Acceptable Quality Level (AQL) or Performance Threshold

WHAT/DATA SOURCE

What is the Contractor going to inspect?

CALCULATION

How will The Contractor determine if the AQL and Standard are being achieved?

1.6.1.2 The contractor shall allow the U.S. Government to perform any inspection set forth in the contract, pursuant to FAR 52.246-4 Inspection of Services-Fixed Price (Aug 1996). The contractor shall correct, without additional cost to the Government, any items having defects as noted during the Government’s in-progress inspection or acceptance inspection.

1.6.2 Quality Assurance: The Government will evaluate the contractor’s performance under this contract IAW the COR’s Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The contractor shall not perform any work unless specifically authorized in writing by the COR. Payments will not be made to any delivery order for work performed on any of the holidays listed below:

U.S. Government legal holidays

(1) 1 January (New Year's Day)

(2) 3rd Monday, January (Dr. King’s Birthday)

(3) 3rd Monday, February (President's Day)

(4) Last Monday, May (Memorial Day)

(5) 4 July (Independence Day)

(6) 1st Monday, September (Labor Day)

(7) 2nd Monday, October (Columbus Day)

(8) 11 November (Veterans' Day)

(9) 4th Thursday, November (Thanksgiving Day)

(10) 25 December (Christmas Day)

ROK legal holidays

(1) 1 and 2 January (New Year)

(2) Lunar New Year (31 December, 1 and 2 January on the Lunar Calendar)

(3) 1 March (Independence Movement Day)

(4) 1 May (Labor Day)

(5) 5 May (Children's Day)

(6) Buddha's Birthday (8 April on the lunar calendar)

(7) 6 June (Memorial Day)

(8) 17 July (Constitution Day)

(9) 15 August (Liberation Day)

(10) Chu-Suk (14, 15, and 16 August on the Lunar Calendar)

(11) 3 October (National Foundation Day)

(12) 25 December (Christmas Day)

1.6.4 Hours of Operation: The contractor shall conduct business, between the hours of 0800 – 1700 Monday through Friday except US Holidays. The contractor shall be available for service call repairs during the normal business hours. The contractor shall be available 24 hours a day, seven days a week including holidays for Emergencies.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at Main Gate, Search Pit, Loops ECP and North Gate on Kunsan AB as defined in this Performance Work Statement (PWS).

1.6.6 Type of Contract: The government will award a Requirements and Firm Fixed Price CLINs contract.

1.6.7 Security Requirements: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.8 Special Qualifications:

1.6.8.1 Prime Contractor’s Business Registration: The prime contractor shall possess a Business Registration Certificate (사업자 등록증) either종목-일반기계장비 수리(General Machine/Equipment Repair) or 종목-전기설비유지보수 (Electrical Equipment Maintenance/Repair) under 업태-서비스(Service), or shall possess종목-전기공사(Electric Work) under 업태-건설(Construction) issued by the Republic of Korea (ROK) Government.

1.6.8.1. 1. Staffing Plan: The offeror shall submit a staffing plan include the organization chart that identifies personnel for adequate size and qualifications which reflects perform the performance work statement (PWS) requirements.

1.6.8.2 Insurance: The Contractor shall be insured against the General Liability for not less than KRW1,000,000,000 and provide a copy insurance policy or certificate of insurance not later than thirty (30) days after the contract award date. Insurance certificate shall be renewed/validated periodically if it needs.

1.6.8.3 Prime Contractor’s Prior Experience: The prime contractor shall have a minimum of three (2) years of prior experience within the last five (5) years in performance of Inspection, Test, Maintenance and Repair of the any type of mechanical system or equipment with related accessories.

1.6.8.4. KEY PERSONNEL:

1.6.8.4.1 Definition: “Key Personnel” mean employees of the Contractor that is considered to be essential to the work being performed under this contract. Key Personnel are as follows: Contract Manager and Craftsman.

1.6.8.4.2 Before removing, replacing, or diverting any of the listed or specified key personnel, the Contractor shall:

(1) Written notification to the Administrative Contracting Officer (ACO) reasonably in advance (14 calendar days is considered reasonable);

(2) Submit justification (including proposed substitutions with resumes of equal qualifications stated in this section 1.10.3.1) in sufficient detail to permit evaluation of the impact on this contract; and

(3) Obtain the Contracting Officer's written approval. Notwithstanding the foregoing, if the Contractor deems immediate removal or suspension of any member of its management team is necessary to fulfill its obligation to maintain satisfactory standards of employee competency, conduct, and integrity under the clause at 48 CFR 970.5203–3, Contractor's Organization, the Contractor may remove or suspend such person at once, although the Contractor shall notify the Contracting Officer prior to or concurrently with such action.

1.6.8.4.3 The list of key personnel may, with the consent of the contracting parties, be amended from time to time during the course of the contract to add or delete personnel so long as the aforementioned items are addressed.

1.6.8.4.3.1. Contract Manager (CM): The Contractor shall provide a contract manager who shall be responsible for the overseeing and performance of the work. The contract manager shall have full authority to act for the Contractor on all contract matters relating to daily/weekly/monthly/semi-annually/annual operation of this contract. The CM shall able to read, write, and speak English for effective management of this contract. The CM shall be available within two (2) hours of notice to meet on the installation with Government personnel (COR) between 0800 and 1700, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. After normal duty hours, the CM shall be available within four (4) hours of notice, 24 hours a day, and seven (7) days a week for emergency purposes. The CM shall be available by cell phone and shall provide their cell phone number to the KO and COR prior to start contract.

1.6.13.5 Personnel working on this contract shall have the ability at an intermediate level of daily conversing in, being understood and understand English as exemplified in their written and verbal skills in the performance of the functional duties as outlined in the contract requirement. Government will assess language skills of all Contract employees who are required by terms of this PWS to be proficient at speaking English through performance of services. If the Government, at its sole discretion, determines that the language skills of a Contractor employee does not meet the language proficiency skills required of the position, the Government reserves the right to require the Contractor to provide a new Contract employee that does possess the required language proficiency skills required of the position, at no additional cost to the Government.

1.6.13.6 Craftsman: Craftsman shall have both licenses in Industrial Engineer Electricity License or more (전기산업기사 자격증 또는, 그 이상) and Industrial Engineer Industrial Safety License or more (산업안전 산업기사 자격증, 또는 그 이상) issued by the Republic of Korea (ROK) Government.

Craftsman shall have a minimum two (2) years of prior experience within last five (5) years in performance of Inspection, Test, Maintenance and Repair of the any type of mechanical system or equipment with related accessories. The craftsman working on the Delta Scientific Vehicle Barrier System shall be trained by a certified Delta factory representative to insure complete knowledge of maintenance and safety requirements at contractor cost. The craftsman shall receive a completion of training letter (or certificate) from Delta Scientific on the Delta Barrier System at the end of the required training session which shall be provided to the Government within 60 calendar days from the performance start date. The training letter (or Certificate) shall be renewed annually. Failure by the contractor to obtain completion of training letters within on time will be grounds for termination for default.

1.6.9. AT Level I Training: This provision/contract text is for contractor employees with an area of performance within an Army controlled installation, facility, or area. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 50 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the KO, if a COR is not assigned within 20 calendar days after completion of training by all employees and subcontractor personnel.

1.6.10. Access and General Protection/Security Policy and Procedures: This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility, or area. The contractor and all associated sub-contractors’ employees shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshall Office, Director of Emergency Services, or Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.6.11. AT Awareness Training for Contractor Personnel Traveling Overseas: This standard language text required US based contractor employees and associated sub-contractor employees to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit Anti-Terrorism Officer (ATO) being the local point of contact.

1.6.12. iWATCH Training: This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 50 calendar days of contract award and within 50 calendar days of new employees commencing performance with the results reported to the COR NLT 60 calendar days after contract award.

1.6.13. For Contracts that Require an OPSEC Standing Operating Procedure (SOP)/Plan: The contractor shall develop an OPSEC SOP/Plan within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan will include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor shall ensure this individual becomes OPSEC Level II certified per AR 530-1.

1.6.14. For Contracts that Require OPSEC Training: Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training.

1.6.15. For Contractors Requiring Performance or Delivery in a Foreign Country, DFARS Clause 252.225-7043, and Antiterrorism/Force Protection for Defense Contractors outside the US: The clause shall be used in solicitations and contracts that require performance or delivery in a foreign country. This clause applies to both contingencies and non-contingency support. The key AT requirement is for non-local national contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the contractor’s compliance with combatant commander and subordinate task force commander policies and directives

1.6.16. POST AWARD CONFERENCE/PERIODIC PROGRESS MEETINGS: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.17. CONTRACTING OFFICER REPRESENTATIVE (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.14 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They shall also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor personnel will not be required to obtain and wear badges in the performance of this service.

1.6.15 Data Rights The Government has unlimited rights to all documents and material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyrights belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government will be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.17 Environmental Controls:

1.6.17.1 Compliance with Laws and Regulations. The contractor shall be knowledgeable of and comply with all applicable Interstate, Federal, State, and Local laws, regulations, including the Environmental Governing Standards in USFK Pamphlet 200-1 and requirements regarding environmental protection. In the event environmental laws or regulations change during the term of this contract, the contractor is required to comply as such laws come into effect. If there is an increase or decrease in cost as a result of the change, the contractor shall inform the Contracting Officer pursuant to notice requirements and negotiate a modification to the contract.

1.6.17.2 Notification of Environmental Spills. If the contractor spills or releases any substance contained in 40 CFR 302 into the environment, the contractor or its agent shall immediately report the incident to COR. The liability for the spill or release of such substances rests solely with the contractor and its agent. (NOTE: IF THE CONTRACTOR WILL ROUTINELY HANDLE MATERIALS WHICH COULD HAVE A HARMFUL EFFECT ON THE ENVIRONMENT, ADD APPROPRIATE SUBPARAGRAPHS ON HOW TO DISPOSE OF AND HANDLE SPILLAGES OF THESE MATERIALS.)

1.6.17.3 Include a clause in all subcontracts to require subcontractors to comply with the safety provisions of this contract as applicable.

1.6.18 Safety Requirements:

1.6.18.1 Provide protection to government property to prevent damage during the period of time the property is under the control or in possession of the contractor. Record and report promptly (within one hour) to the contracting officer or COR, all available facts relating to each instance of damage to government property or injury to either contractor or government personnel.

1.6.18.2 In the event of an accident or mishap, if possible take reasonable and prudent action to establish control of the accident or mishap scene, prevent further damage to persons or property, and preserve evidence until released by the accident and mishap investigative authority through the contracting officer.

1.6.18.3 If the government elects to conduct an investigation of the accident or mishap, the contractor shall cooperate fully.

1.6.18.4 Safety Training. Contractor shall provide regular safety awareness training to its employees. Additionally, select employees shall attend advanced Safety training courses including courses on OSHA Safety Requirements and Working aloft Safety Procedures.

1.6.18.5 Risk Management Process. The safety plan shall include detailed job related hazards and controls for each work activity. The plan shall include an Activity Hazard Analysis (AHA) for each work activity. The AHA shall include at a minimum the name of the activity/job, the job steps, the job hazards, the tools or equipment required to perform the job, control measures to eliminate or reduce the hazard(s), and a Risk Assessment Code (Risk Assessment Code is an assessment of the probability of the hazard occurring and its potential impact). The contractor shall assure that the safety control measures are implemented. The contractor may use the sample AHA forms in http://www.usace.army.mil/SafetyandOccupationalHealth/ActivityHazardAnalysis.aspx or develop their own.

1.6.18.6 Accident investigations, reports, and logs: The safety plan shall include a copy of the contractor’s accident investigation reporting format, and logs. Report all accidents as soon as possible but not more than 1 hour of accident occurrence to the Contracting Officer/Representative (KO/COR). The contractor shall thoroughly investigate the accident and submit the findings of the investigation along with appropriate corrective actions to the KO/COR in the accident investigation reporting format as soon as possible but no later than five (5) working days following the accident. Implement corrective actions as soon as reasonably possible. The accident investigation reporting format shall include at a minimum:

(1) Contract number and contract name/description.

(2) Name of contractor

(3) Date/time of accident

(4) Date report was completed

(5) Detail description of events that lead to the accident

(6) Root cause of accident

(7) Contributing factors

(8) Corrective action(s) to prevent recurrence

1.6.18.7 The following require immediate accident notification and written accident report:

(1) A fatality;

(2) A permanent total or permanent partial disability;

(3) The hospitalization of three or more people resulting from a single occurrence;

(4) Property damage of $200 or more.

1.6.019 Contractor Personnel:

1.6.19.1. Contract Manager: the contractor shall provide a contract manager and alternate contract manager (responsible in the absence of the contract manager) who shall be responsible for the performance of the services. The names of the contract manager and alternate(s) shall be provided to the KO in writing prior to the beginning of the first performance period. The contract manager and alternate(s) must be able to read, write, speak, and understand English.

1.6.19.1.1 The contract manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operations of this contract.

1.6.19.1.2 The contract manager or alternate shall be available during normal duty hours within two (2) hours to meet on the installation with government personnel (designated by the KO) to discuss problems. After normal duty hours the manager or alternate shall be available within four (4) hours.

1.6.19.2 Contractor Employees: the contractor shall not employ persons for work on this contract if such employee is identified to the contractor by the KO as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population.

1.6.19.2.1 Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name and employee name in English.

1.6.19.2.2 The contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. Additionally, the contractor shall not employ any person who is an employee of the Department of Army, either military or civilian, unless such person seeks and receives approval according to DOD 5500-7-R Joint Ethics Regulation.

1.6.19.2.3 The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the contractor’s ability to perform; however, their absence at any time shall not constitute an excuse for nonperformance under this contract.

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privacy of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

3. GOVERNMENT FURNISHED ITEMS AND SERVICES: None.

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES: The Contractor shall furnish all supplies, equipment, supervision, materials and services necessary to perform the requirements of this contract.

5. SPECIFIC TASK:

5.1. PREVENTIVE MAINTENANCE (CLIN: X001)

The objective of performing preventive maintenance is to identify, service, and correct small defects early before they become a major problem causing the equipment and components to fail. The contractor shall inspect and perform preventative maintenance (PM) on the barrier systems to include but not limited to: popup barrier hardware and components, tire shredder blade pads and components, drive motor units, pneumatic tanks, pneumatic valves, pneumatic lines, hydraulic tanks, hydraulic valves, hydraulic lines, electrical wiring, electrical conduits, batteries, housing pits, control panels, programming, traffic lights, turn style gates and all associated components. The contractor shall strictly adhere to the manufacturer’s daily, monthly, semi-annually, annual maintenance inspection schedules. Scheduling the maintenance and inspection services shall be mutually agreed upon by the Contract Officer Representative (COR) and the contractor. The contractor shall submit a preventative maintenance schedule within 10 calendar days after contract award. The scope of work does not include equipment foundations, roadway surfaces, or subsurface conditions. The intent of this work is to maintain and repair actual barrier system equipment. All tasks shall be executed in a consistent manner by craftsman who are qualified/certified and proficient in the maintenance of security barrier systems. The contractor shall be responsible for all minor repair that less than 4 man hours and repair part/material cost KRW200,000 as a part of preventive maintenance and regular inspection work.

5.1.1. Preventive Maintenance Work Schedule: The Contractor shall establish a preventive maintenance schedule in accordance with manufacturer’s instruction manuals and Appendix A, B C, & D. Frequency schedule shall be submit to the COR for review and acceptance within ten (10) calendar days after contract award. The Contractor shall schedule and arrange work to accommodate the normal Government business and mission. The frequency schedule shall not be changed without written acknowledgement of the COR. The craftsman working on the Delta Scientific Vehicle Barrier System shall be trained by a certified Delta factory representative to insure complete knowledge of maintenance and safety requirements. Upon completions of maintenance inspections and actions all reports shall provide to the COR upon completion of each inspection. The contractor shall coordinate Main Gate maintenance with COR. Due to high amount of traffic at Main Gate monthly, semi-annual, and annual maintenance of vehicle popup barrier can only be done during Saturday or Sunday.

5.2. ANNUAL INSPECTION/TRAINING: All Delta Scientific Vehicle Barrier Systems are to be inspected, tested, maintained and certified annually by Delta Scientific Company. The contractor shall coordinate with a Delta factory representative to schedule annual maintenance and training. Initial training and refresher training shall be performed along with annual inspection. When annual inspection and training by Delta Scientific Vehicle Barrier System manufacture is complete, the report and certificate shall be submitted to the COR within 10 days after completion of the work. The annual inspection report shall state manufacturers’ recommendations, technical evaluation, work perform in accordance with manufacturer’s manual.

5.2.1. Initial Training: The contractor shall coordinate with the manufacturer and complete annual inspection and initial training within 60 days after contract award. The contractor shall submit craftsman's training letter (or certificate) from the manufacturer to COR within 10 days after completion of the training.

5.3. SERVICE CALL (CLIN: X002): A service call is defined as work where repair(s) and/or part(s) replacement is/are completed on barrier systems for the material cost is less than KRW200,000 and 4 man hours per system. The contractor shall respond and start repair work within 2 hours during normal duty hours and within 4 hours after duty hours from the receipt of Service Call; however, the contractor is encouraged to keep equipment downtime to a minimum. The contractor shall not be compensated for repeated responses to service calls that are not repaired correctly the first time. In the event that the popup barriers, tire shedders or drop arm barriers are activated or turnstile is locked due to an operational failure, the contractor shall restore the deployed barriers and tire shedders to street level grade or the drop arm barriers to an upright position for normal vehicular traffic flow. The contractor shall provide to the COR a written report to include but not limited to: mechanical / electrical / control / safety deficiencies found, actual parts replaced, parts cost, man hours per repair and the date/time of the service call within two business days after the repairs are completed.

5.4. UNSCHEDULED/RESTORATION WORK REPAIR:

5.4.1. Upon notification by the Contracting Officer (KO) through request price quotation the Contractor shall provide price quotation to include number of labor hours, and the parts and material for unscheduled repair/restoration work under CLIN X003.

5.4.2. The Contractor shall submit detailed supporting documentation identifying manufacturer and the model of all parts or materials proposed in their price quotation. The Contractor shall provide or otherwise make available a copy of published price in the Information on Commodity Price (ICP) book and/or commercial market price lists and other verification documents.

5.4.3. Types and quantities of parts or material shall be confirmed with the COR in each time repairs or replacement are identified.

5.4.4. All parts and materials used shall meet manufacturers and or industry standards. Contractor shall be responsible for keeping records of all material warranties and for providing the Government credit for the material that requires replacement while covered under the terms of the warranty.

5.4.5. All repair work shall be in accordance with commercial practices using parts specified by the manufacturer or items of equal or better quality.

5.4.6. Upon receipt of price quotation, the KO will negotiate the required number of labor hours for each labor category under CLIN X003 with the contractor to determine fair and reasonable price of each Delivery Order for unscheduled repair/restoration work. After negotiated and accepted for final price, the KO will be issued Firm Fixed Price Delivery Order.

5.4.7. The Contractor shall prepare and submit a written report within two (2) working days after the repairs and replacement are completed. The report shall include the date of the Delivery Order, the location of the facility and others, the repairs performed, and a list of parts provided for repair to be tracked. Any reports or records generated from the Contractor’s management of the requirement, shall be presented to the COR for tracking and collecting historical data.

5.5 VEHICLE TRAFIC RESTRICTION: The contractor shall execute all the required work in a safe manner with respect to vehicular traffic. The security entrance barrier systems are located on high volume roads necessitating that the contractor, in conjunction with Security Forces, to restrict vehicular traffic flow according to standard industry requirements. If possible, all routine maintenance and repair actions shall be scheduled during periods of low vehicular traffic volume. To allow coordination with Security Forces, scheduling shall be coordinated through the assigned COR at least five (5) days prior to the performance of monthly, semiannual, and annual maintenance.

5.6 WARRANTY: The warranty period for repair these services is 90 days against workmanship defects. New repair parts used to repair or maintain security barrier system equipment, which are found to be defective and are covered by a manufacturer warranty, shall be replaced by the contractor at no expense to the government for the duration of the manufacturer’s warranty on the defective part.

5.7. SERVICE SUMMARY: Performance Requirement Summary (PRS): The contractor service requirements are summarized into performance objectives that relate directly to the mission essential items. The performance threshold describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. All performance thresholds below shall be performed with no additional cost.

Threshold Remedies

PRS#1

PWS Para 5.1.

Preventive Maintenance of Vehicle Popup Barriers, Drop Arms, Sabre Tooth Tire Shredder, Turn Style Gate

Acceptable level of vehicle popup barriers not operable from preventive maintenance will not exceed more than 1 pop up barrier Re-perform within two (2) business days of notification by the COR.

PRS#6

PWS Para 5.3.

Response time requirements

PRS#6

PWS Para 5.4 Unscheduled Repair/Restoration

5.8 CONTRACTOR MANAGEMENT REPORTING (CMR): The contractor shall report ALL contractor labor hours (including subcontractor labor hours) requires for performance of services provided under this contract for PM and Repair Security Barrier Systems The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2017. Contractor may direct questions to the help desk at: http://www.ecmra.mil/”

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS) None.

7. ATTACHMENTS:

7.1 ATTACHMENT 1 – Deliverables Schedule

submission

submission

Maintenance Inspections and Actions Report PWS, paragraph 2.1

submission

submission

Training Certificate by Delta Scientific Paragraph 4.2

7.2 Appendix A

Vehicle Popup Barrier Maintenance Schedule Delta Model DSC 501 Manufactured by Delta Scientific

The following is a brief summary of the manufacturer’s inspection and maintenance requirements. The list is not all inclusive and the contractor shall acquire the full inspection maintenance requirements from the system’s manufacturer.

Daily Requirements

Barrier System Operator

· Ensure vehicle barrier raises fully up

· Ensure vehicle barrier lowers fully down

· Ensure traffic light operational

· Ensure safety vehicle detector loop operational

· Ensure emergency fast operate (EFO) feature operational

· Ensure heaters for operation

· Ensure barrier for any non-flush driving surface

· Ensure barrier for air leaks

Monthly Requirements

Vehicle Barrier

· Ensure bearing block screws are torqued to 45 foot-lbs.

· Check for loose mechanism fasteners

· Touch-up paint any vehicle barrier exposed surfaces

· Lubricate clevis pins and bushings

· Lubricate all linkage and pivot points

· Grease crank arm bearing

· Grease actuator arm

· Re-torque skirt fasteners

· Inspect barrier hosing for proper drainage

· Remove and clean off all dirt, grime, dust, sand and snow

· Check barrier position sensor actuation points.

· Inspect foundation frame for debris buildup and corrosion.

Air System and Actuator Circuit

· Ensure regulator valves are adjusted properly

· Ensure all air lines and actuator connections are secure

· Inspect pneumatic cylinders for leaks

· Inspect actuator, ensure thrust rod is corrosion free

· Inspect electric actuator for alignment and leaks

Operator and System Control Panel

· Check all indicator light

· Clean control panel

· Inspect battery in system control panel

· Check for loose wires and connections

· System Cycle Count

Annual Requirements (includes all monthly requirements)

Air System and Actuator Circuit

· Check electric actuator clevis pins for wear, replace as necessary

7.3 Appendix B

Drop Arm Style Barrier (DAB) Maintenance Schedule Delta Model DSC TT212 EC Manufactured by Delta Scientific

Daily Requirements

Barrier System Operation

· Check vehicle barrier raised full up

· Check vehicle barrier lowers full down

· Check traffic light accessory

· Check safety vehicle detector loop accessory

· Check safety strobe light accessory

· Check safety audible warning system

· Check emergency fast operate (EFO) feature operational

Weekly Requirements

Vehicle Barrier

· Check hydraulic leaks at hydraulic line connection points

HPU and Hydraulic Circuit

· Check that filter indicator is showing “Clean”

· Check for hydraulic leaks around and under HPU

· Check for hydraulic leaks at line connection points

· Check hydraulic fluid level in reservoir

· Check motor fan guard of debris, if motor is a TEFC type

Monthly Requirements

Vehicle Barrier

· Clean all hydraulic fluid leaks

· Check for loose mechanism fasteners

· Check pivots for missing grease fittings

· Check linkage and pivots joints for wear

· Check toggle mechanism for free, non-binding operation

· Check vehicle barrier “UP” sensors

· Touch-up paint any vehicle barrier exposed surfaces

HPU and Hydraulic Circuit

· Check for loose fasteners

· Check for loose hydraulic fittings

Operator Control Panel

· Check all indicator light lamps

Semi-Annual Requirements

Vehicle Barrier

· Lubricate all linkage and pivot joints

· Check barrier cylinder clevis pins are secure

HPU and Hydraulic Circuit

· Check Accumulator pre-charge pressure is correct

· Check for loose or disconnected connectors

· Check for kinked, abraded, cut or damage to hoses

· Check for abraded, cut or other damage to electrical wiring

Operator Control Panel

· Clean Operator Control Panel

Annual Requirements

Vehicle Barrier

· Check barrier cylinder for excessive clevis pin wear

· Check barrier cylinder for excessive bushing wear

· Re-torque hydraulic fittings

· Clean all pivots and linkage of excessive lubrication

· Remove and clean off all dirt, grime, dust and sand

· Check barrier position sensor actuation points

HPU and Hydraulic Circuit

· Lubricate electric motor bearings

· Replace filter element

· Re-torque fasteners

· Re-torque hydraulic fittings

· Check pump/motor drive coupling secured and engaged

· Check pump/motor mounting is secure

·…