2015_PWS_Roll-up__Ovhd_door_v1(ITMR)_updated.pdf

PERFORMANCE WORK STATEMENT

FOR

CY 2016, 2017, 2018 AND 2019, PREVENTIVE MAINTENANCE AND REPAIR OF

OVERHEAD, ROLLUP AND SHUTTER DOORS

KUNSAN AB, KOREA

8TH CIVIL ENGINEER SQUADRON

NOV 15

TABLE OF CONTENTS

1. DESCRIPTION OF SERVICES

1.1. INITIAL SURVEY AND PRE-INSPECTION SERVICE (BASE YEAR ONLY)

1.2. PREVENTIVE MAINTENANCE (PM) SERVICES

1.3. ON-CALL CORRECTIVE REPAIR

2. SERVICE SUMMARY

2.1. QUALITY CONTROL

2.2. QUALITY ASSURANCE

2.3. PERFORMANCE ASSESSMENT

2.4. PERIODIC PROGRESS MEETING

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1. FACILITIES

3.2. UTILITIES

3.3. MATERIALS

3.4. ENVIRONMENTAL REQUIRMENTS

4. GENERAL INFORMATION

4.1. SPECICAL QUALIFICATION

4.2. WORK HOURS AND SCHEDULES/ PERIOD OF PERFORMANCE

4.3. SAFETY PROVISION

4.4. CONSERVATION OF UTILITIES

4.5. SEQURITY REQRUIEMENTS

4.6. CLEAN UP

4.7. DAMAGES TO GOVERNMENT PROPERTY

4.8. POST AWARD CONFERENCE

4.9. CONTRACTING OFFICER AND CONTRACTING OFFICER REPRESENTATIVE

APPENDIX

A - Workload Estimates: Annual Workload, Facility Listing B - Comparison of doors (Rollup, Overhead, and Shutter Doors) C - Initial Inspection/Survey Data – Sample Form D - Typical ITM Tasks E - Recommended Door Specifications F – Base Map

APPENDIX A-1

PERFORMANCE OF WORK STATEMENT

FOR

INSPECTION, TEST, MAINTENANCE AND REPAIR (ITMR) OF ROLL UP, OVERHEAD AND SHUTTER DOORS

1. DESCRIPTION OF SERVICES

The Contractor shall provide all labor, supervision, equipment, tools, expendable parts/materials, transportation and services necessary to perform inspection, test, maintenance and repair of U.S. Government-owned roll-up (high speed), overhead and shutter doors at the Kunsan AB in accordance with this Performance Work Statement (PWS) and equipment manufacturer’s operation and maintenance (O&M) manuals. The workload estimates requiring these services are listed in the Appendix A. All type of doors generally called ‘overhead or overhead coiling doors’ are here in the PWS grouped into 3 categories, rollup, overhead and shutters by specific technical requirements. Comparison of these overhead doors is presented in the Appendix B, Comparison Chart of Doors. Typical ITM (inspection, test, and maintenance) work tasks are described in the Appendix D, only for reference purpose.

1.1. INITIAL SURVEY AND PRE-INSPECTION SERVICE (BASE YEAR ONLY)

1.1.1 The Contractor shall perform an initial survey and inspection of each roll-up, overhead and shutter door to collect technical data/quantities from respective buildings, ascertain the status of each door, and to prepare reports for any repairs necessary to restore the doors to operable condition. In addition the findings will be incorporated into the contract. Recommended survey data are, but not limited to, those displayed on the Appendix C. Reasonable care shall be exercised to preclude damaging the door and its components during disassembling, inspection and testing operations. This survey and inspection shall be completed within 45 days after the Notification to Proceed (NTP) from the Contracting Officer (KO) and shall be performed along with 1st maintenance work as described in the paragraph 1.2.

1.1.2 The Contractor shall determine level of maintenances and repairs required and shall prepare an inspection report for each door. This report shall include building number; location of each door, door type (overhead, rollup or shutter) and itemized list of parts & cost to replace, paint or repair door parts.

1.1.3 When an initial survey and inspection of an (overhead, rollup or shutter) door indicates that an economical repair is not feasible and (overhead, rollup or shutter) door needs entire replacement and installation the Contractor shall coordinate with the COR to obtain written approval from the KO for a DO. The request shall include a description of the defective component being replaced and the estimated cost with at least three quotes for (overhead, rollup or shutter) door defective components and submit to COR for approval. A report shall be submitted to the COR indicating the building number and (overhead, rollup or shutter) door location along with a description of the work performed and the warranty provided.

APPENDIX A-2

1.2. PREVENTIVE MAINTENANCE (PM) SERVICES THREE TIMES a YEAR The Contractor shall perform PM during : April, August, December inspection, to ensure reliable and continuous safe operation of all (overhead, rollup or shutter) doors. The maintenance work shall be in accordance with commercial practices or manufacturer’s specifications, if available, and shall be intended to maintain the (overhead, rollup or shutter) door in safe and reliable operating condition until the next scheduled maintenance. The Contractor shall provide all parts/materials for PM services.

1.2.1 Notice to building custodians and of shutdowns. The contractor shall notify the COR and coordinate with the building custodian of any work to be performed in a building under this contract that would tend to disrupt the conduct of normal Government business. The contractor shall notify the COR and building custodian at least two (2) working days in advance of such scheduled work. Notification shall include the type of work to be done, estimated period of completion and impacted area by this service.

1.2.2 The contractor shall be responsible for all the consumables, expendables, and regular replacement items that are incidental to a job and for which the total direct cost of any one material line item shown on the material estimate is KRW 30,000 or less (In US $ 30 or less) in order to keep the door operable. Example of these materials and supplies include, but are not limited to, all type of screws, bolts & nuts, washers, lubricants, sand papers, welding supplies, cleaners, caulk, electrical tape, connectors, chains, nails, oil, rags, touch-up paint and other expendables used in metal and door work.

1.2.3 Preventative maintenance work shall include, but not be limit to, testing, inspection, lubrication, fastening joints, check torsion spring rewinding & balancing actions, control calibration, overload check, safety operation check and any other items necessary to operate each (overhead, rollup or shutter) door properly and in a safety manner. Typical guidelines are attached on Appendix D, which is provided for reference purpose. The contractor shall develop an appropriate checklist and performance frequencies based on each type of door and submit these maintenance checklists and performance frequencies to the COR for review and approval.

1.2.4 Work without prior approval from the COR, the contractor shall not maintain any door that is not on appendix A and initial survey findings or has been found to be intentionally shutdown by the government. If such a door needs to be repaired, the contractor shall report this to the COR to verify repair, along with details on the building number and which part of door is to be repaired. If a door has been found to be temporarily shut-down or out-of-service (as for example, during an exercise), the contractor shall reschedule the maintenance on this piece of equipment and report this rescheduling to the COR. Facility Manager needs to be inform of repairs in order to avoid miscommunication on intentionally shut down doors.

1.2.5 Maintenance Reports: 1 The Contractor shall prepare and submit at least two (2) copies of a written report within two (2) business days of the inspection in accordance with DD Form 1423, Contract Data Requirements List (CDRL) and as specified in Appendix C of this solicitation.

The report shall identify each (overhead, rollup or shutter) door, the location, maintenance work performed, repairs needed, date of inspection, name of inspector, and overall condition of the roll up door. If repairs require work considered over and above routine maintenance work, parts repaired/replaced/serviced, recommended repair/parts/estimated cost, and technician’s signature. The Contractor shall coordinate with the COR to notify the KO for appropriate decision and action.

APPENDIX A-3

1.3. SERVICE UNDER AS REQUIRED:

1.3.1 EMERGENCY CALL: An emergency service call results in mission shutdown or immediate threat to personnel or property. Exterior rollup, overhead and shutters doors in buildings that are not manned 24 hours a day must be securable. Any exterior rollup, overhead and shutters door that will not close and lock should be treated as an emergency for buildings that are not manned 24 hours. If a building is manned 24 hours a day, 7 days a week, an exterior rollup, overhead and shutters door that will not lock is not an emergency. The Contractor shall respond to emergency repair calls within two hours from the time of notification during normal business hours and within three hours from the time of notification at times other than normal business hours that the (overhead, rollup or shutter) doors are out of service. A call of this type would suggest that there are security issues, or the roll up door condition could result in life, or property endangerment, or could have an adverse effect upon personnel, equipment and mission accomplishment. Emergency service shall be provided, 24 hours a day, seven days a week including holidays. If this type of call requires emergency repair, the Contractor shall prepare and submit to the Government a detailed written report within two business days after the emergency repair. The report shall include the date and time of the service call, the location of the door, the repairs performed, and the name of the technician performing the repairs. On call repair will be requested by the Contracting Officer or his/her designated representative based on customer needs and deficiencies identified on initial survey or preventative maintenance.

1.3.2 Service Call: Service call shall include troubleshooting, adjustment, testing, repair, and other work necessary to restore the Exterior rollup, overhead and shutters door(s) to a safe and operable condition within four (4) direct hours for labor and equipment, and material/repair part cost less than W50,000 ($50.00) per service call.

1.3.2.1 After restoring the Exterior rollup, overhead and shutters doors to an operable condition, the contractor shall submit a new condition report of service call to the COR within three (3) business days. The condition report shall specify the types of work performed, completed time, and either recommended ELINs needed or a list of repair parts provided, if furnished. Report shall list any other additional information important to ensure proper door functioning and operation.

1.3.2.2. If the service call cannot be accomplished within four (4) hours and less than KRW50, 000 ($50.00) for consumable/repair parts, the contractor shall inform the COR in writing. This may be done verbally at first, but must be provided in writing within one week. The written communication will identify all relevant aspects including but not limited to root cause and or corrective actions necessary. The Contractor shall evaluate whether the repairs may continue to be accomplished or performed as unscheduled repair/replace of parts. If the COR concurs with the Contractor’s rationale for unscheduled repair/replace of parts, the proposed repair shall be accomplished via DO.

1.3.3 UNSCHEDULED REPAIR/REPLACE OF PARTS: The contractor shall provide all labor, personnel, equipment, tools, materials, vehicles, and supervision to perform ELINs repair and replacement of parts service. Unscheduled repair/replace of parts shall be performed under this paragraph as requirement portion through the issuance of DO, under Exhibit #1, ELINs.

APPENDIX A-4

1.3.4 All repair work shall be in accordance with commercial practices using parts specified by the part manufacturer or items of equal or better quality. The contractor shall keeping records of all material warranties.

1.3.5. All unscheduled repair/replace of parts and work shall have a 150-calendar day warranty.

1.3.6 Performance period of unscheduled repair/replace of part will be decided by the COR under each DO.

1.3.7 REPORT: “The contractor shall report ALL contractor labor hour (including subcontractor labor hours) required for performance of services provided under this contract for the [NAMEDCOMPONENT] via a secure data collection site. The contractor is required to completely fill in all required data fields at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.”

*Reporting Period: Contractors are required to input data by 31 October of each year.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

APPENDIX A-5

6 – APPLICABLE PUBLICATIONS

1. USFK Reg. 190-1 Motor Vehicle Traffic Supervision (http://8tharmy.korea.army.mil/g1_AG/Programs_Policy/Publication_Records_Reg_USFK.htm)

2. EM385-1-1 US Army Corps of Engineers Safety and Health Requirements Manual (http://140.194.76.129/publications/eng-manuals/)

3. 8 FWI 32-2001 the Base Fire Protection/Prevention Program (http://www.kunsan.af.mil/shared/media/document/AFD-101028-066.doc

End of Performance Work Statement

2. SERVICE SUMMARY.

2.1 Performance Requirement Summary (PRS): The contractor service requirements are summarized into performance objectives that relate directly to the mission essential items. The performance threshold describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. All performance thresholds below shall be performed with no additional cost.

Performance Objective

Standard

Methods of Surveillance

Threshold

Remedies

PRS#1.

PWS

Para 1.1 inclusive

Initial survey and inspection roll-up, overhead and shutter doors at Kunsan, AFB

Random

No more than 95 % will be missing from the survey and inspection report

Re-perform 5% within five (5) business days of notification by the COR

PRS#2.

PWS

Para 1.2. inclusive

Provide preventative maintenance three times a year Apr, Aug, Dec of overhead, rollup & shutter doors

Periodic Surveillance

No more than 95% of each type of door will be inoperable at any given time

Re- perform within two (2) business days of notification by the COR

APPENDIX A-6

Objective

Standard

Methods of

Threshold

Remedies

PRS#3.

PWS

Para. 1.3.2 inclusive

Provide On-call repairs in order for frames and doors to be fully functional

Verify with Customer

95% of routine on-call repairs response

Re- perform 5% within 2 business days of COR notification

PRS#4.

PWS

Para 1.3.1 inclusive

Provide Emergency On-call repairs within the specified time frame in order for frames and doors to be fully functional

Verify with Customer

100% of Emergency on-call repairs response

Re-perform within three (3) hours of COR notification

PRS#5.

PWS

Para. 1.2.5 inclusive

Maintenance Reports are accurate and to be submitted timely

100%

0 Deficiencies permitted

Re-perform within 24hrs of COR notification

PRS#6

PWS

Para. 2.3.1 inclusive

Develop and maintain Quality Control Plan to ensure services are performed in accordance with PWS

100%

0 Deficiencies permitted

Re-perform within 24hrs of COR notification

APPENDIX A-7

2.2 DELIVERABLE SCHEDULE.

Deliverable PWS Paragraph Frequency # of Copies Submit To

Quality Control Plan

(QCP)

Para. 2.3.1 inclusive Within thirty (30) calendar days after contract award.

One (1) Paper/Electronic copy

COR

Maintenance Reports Para. 1.2.5 inclusive

Two (2) business days after maintenance inspections

Two (2) paper/Electronic Copy

COR

Work Schedule Para. 4.2.3 inclusive

Ten (10) business days prior to the start of month

One (1) Paper/Electronic copy

COR

Base Pass Para. 4.5 inclusive Within five (5) business days after contract award

One (1) paper/Electronic copy

COR

2.2.1 All performance objectives will be rated and documented monthly. If it is determined that performance is unacceptable, the COR will inform the CM that performance is unacceptable, state the reasons why, and request re-performance of services, if appropriate.

APPENDIX A-8

2.2.1.1 Contract Discrepancy Report (CDR) – a CDR will be issued when unacceptable performance exceeds the deviation standards, as identified in the PRS below. A CDR will also be issued in the event of non-performance, after notification to perform, or when re-performance, (due to an unsatisfactory inspection rating), has not been accomplished within the terms of the PWS.

2.2.1.2 Unacceptable Performance: When re-performance is determined unacceptable or has not been completed in accordance with PWS, the COR will inform the CM that performance is still unacceptable, state reasons why, and request their initials and date on the surveillance form.

2.2.1.3 Any unsatisfactory inspection (defect) result will be recorded, and the Contractor will re-perform the service within 24 hours after notification.

2.2.1.4 Exceeding the performance threshold for any of these performance objectives in any one month period will result in a warning or letter of concern from the Contracting Officer.

2.2.1.5 Exceeding the performance threshold of these performance objectives, in any combination for any two, or more consecutive or non-consecutive months during a contract period shall constitute an immediate Progress Meeting with the Multi-functional Team. All remedies will be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.2.1.6 Customer complaints. The COR will receive and investigate complaints. The COR will be responsible for initially validating customer complaints. The Contracting Officer will make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the Contractor. Validated customer complaints will be re-performed within 2 hours of notification.

2.2.1.7 Exceeding the performance threshold for performance objectives in any one quarter period may result in a warning or letter of concern from the Contracting Officer.

2.2.1.8 Exceeding the performance threshold for performance objectives for any two, or more consecutive or non-consecutive quarters during a contract period will constitute an immediate Progress Meeting with the Multi-functional Team. All remedies will be in accordance with the FAR 52.246-4, Inspection of Services - Fixed-Price.

2.2.1.9 Periodic Progress Meetings. The Contracting Officer, Functional Commander, COR, other government personnel as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues may be discussed; opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and valid customer complaints against each performance objective observed and steps taken by the Contractor to prevent occurrences in the future. The COR shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

APPENDIX A-9

2.2.1.10 The minutes of these meetings will be recorded by the COR, signed by the COR and any other signatures as deemed appropriate, distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor shall provide a written notification to the Contracting Office identifying areas of non-concurrence for resolution.

2.3 QUALITY CONTROL.

2.3.1. Quality Control Plan (QCP): The contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor's quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP shall be provided to the KO and COR within 30 calendar days after the contract is awarded and shall be updated thereafter to maintain a quality control program that meets PWS requirements. The Government will make review and acceptance of the QCP and any subsequent changes within 10 days after receipt of the revised QCP. After acceptance of the QCP the contractor will receive the Contracting Officer's acceptance in writing of any proposed change to his QCP system.

At a minimum the QCP should address:

Overall contract management and administration.

Describe a method acceptable to the Government of identifying deficiencies in the quality of service performed under this contract before the level of performance becomes unacceptable and address processes for corrective actions without dependence upon Government direction.

Establish an inspection system covering all services required by this contract. This plan shall specify areas to be inspected on either a scheduled or an unscheduled basis and the title of the individual who will do the inspection.

The contractor shall keep records of inspections and make them available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract. The contractor shall collect data, perform self-evaluation, and document performance against standards associated with each specific requirement. Inspection documents and the corrective action taken shall be made available to the KO or designated representative.

Contain specific quality control techniques and standards for contract services identified in all PRS items and Inspection list. The quality control methods shall be comprehensive and adaptable to the reporting systems of the QCP. Control measures must be specified and metrics developed to ensure accurate program monitoring.

APPENDIX A-10

2.4 QUALITY ASSURANCE. The government shall inspect and evaluate the contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR shall inspect by validating actual work performance, physically checking the work performed, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The COR will use the contractor’s work schedule or modified version thereof, to record work performance. Results of the validation then become the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer a Contract Discrepancy Report (CDR) DD Form 2772 for issuance to the contractor.

The contractor shall respond to the CDR IAW instructions provided and return it to the Contracting Officer within 10 calendar days of receipt.

2.5 PERFORMANCE REQUIRMENT SUMMARY

2.5.1. Periodic Validations. Using an excel spreadsheet that shows all buildings and areas on the contract is how the COR will employ a “spot check” style of evaluation based on the contractor’s schedule. Periodic validations will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends. This will be based on contractors QCP that is submitted that describe work performed (daily, weekly, monthly, quarterly, semi-annual or annually) that is required within 10 days of start of contract. Any unsatisfactory inspection (defect) result shall be recorded within that day, and the Contractor shall re-perform the service after notification by the KO or COR. Failing to meet the performance threshold as outlined in the SS for any of these performance objectives in any one month period shall result in a warning or letter of concern from the KO. Failing to meet the performance threshold as outlined in the SS of these performance objectives in any combination for any two, or more consecutive or non-consecutive months during a contract period shall constitute an immediate Progress Meeting with the Multi-functional Team. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions

- Commercial Items, Inspection/Acceptance.

2.6 PERIODIC PROGRESS MEETINGS. The KO, Functional Commander, COR, other government personnel as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues shall be discussed, opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and trends against each performance objective observed, positive performance and steps taken by the Contractor to prevent unsatisfactory occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

The minutes of these meetings will be reduced to writing, signed by the KO and any other signatures as deemed appropriate, distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor shall provide a written notification to the KO identifying areas of non-concurrence for resolution.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1. FACILITIES: None

APPENDIX A-11

3.2. UTILITIES

The Government will furnish electricity as necessary for accomplishment of work in accordance with this contract. All facilities do not receive the same utility services. The Contractor shall not change or modify any utility system or component; or connect any Contractor property, equipment or system without prior KO review and approval. The contractor shall practice energy conservation in the Government provided facilities.

3.3. MATERIALS

None

3.4. SECURITY, FIRE, AND MEDICAL SERVICES

The Government will provide police and fire protection. In the event of a medical emergency, base ambulance service for transporting an injured employee to a local hospital is available on a cost reimbursement basis.

4. GENERAL INFORMATION

4.1. SPECIAL QUALIFICATION

4.1.1. Contractor Qualification The prime contractor and subcontractor (if applicable) shall be licensed manufacturer who possess business license for ‘Metal window and door works’ (금속구조물 및 창호) issued by the ROK and shall have the proper equipment to perform necessary work or access to a manufacturing shop to complete the outlined work manufacturing shop. The contractor shall have a minimum of two (2) years experiences performing the same or similar prior experience of automated door system with US government or commercial industry within the past 5 years with supporting documentation.

4.1.2. Personnel/ Key personnel

Key Personnel are as follows: Contract Manager.

4.1.3 Before removing, replacing, or diverting any of the listed or specified key personnel, the Contractor shall:

(1) Submit a written notification to the Administrative Contracting Officer (ACO) reasonably in advance (14 calendar days is considered reasonable);

(2) Submit justification (including proposed substitutions with resumes of equal qualifications stated in this section 1.8.3.1) in sufficient detail to permit evaluation of the impact on this contract; and

APPENDIX A-12

(3) Obtain the Contracting Officer's written approval. Notwithstanding the foregoing, if the Contractor deems immediate removal or suspension of any member of its management team is necessary to fulfill its obligation to maintain satisfactory standards of employee competency, conduct, and integrity under the clause at 48 CFR 970.5203–3, Contractor's Organization, the Contractor may remove or suspend such person at once, although the Contractor shall notify the Contracting Officer prior to or concurrently with such action.

4.1.4 The list of key personnel may, with the consent of the contracting parties, be amended from time to time during the course of the contract to add or delete personnel so long as the aforementioned items are addressed.

4.1.4.1 Contract Manager (CM): The Contractor shall provide a Contract Manager (CM) who shall be responsible for the performance of this work. The CM shall have full responsibility to act for the Contractor on all contract matters relating to daily operations of this contract. The CM shall be an individual who is capable of conversing in and understanding English.

4.1.4.1.1 Prior Experience: The CM shall have a minimum two (2) years’ experience as a CM or project manager within the last five (5) years in (overhead, rollup or shutter) doors Maintenance and Repair or similar scope of work.

4.1.4.1.2Availability: The CM shall be available within 30 minutes during normal duty hours from Monday through Friday to meet with the Contracting Officer’s Representative (COR) to discuss work related issues. After normal duty hours, the CM shall be available within 2 hours, 24 hours a day, and seven days a week for emergency purposes. The CM or alternate will be an individual who is capable of conversing in, and understanding English. The CM shall also understand the requirements of this contract. The CM must be on site during working hours to supervise works being performed under this contract.

4.1.4.1.3 The CM shall meet on the installation with Government personnel designated by the Contracting Officer (KO) to discuss problem areas.

The CM shall report any problems he is encountering in any facility and he shall receive any pertinent information as to any activities, which may affect the performance of work under this contract.

4.1.4.1.4 Contractor Employees: The Contractor shall employ only technically qualified personnel who are knowledgeable in the maintenance and repair of the types of doors identified in this contract. Two (2) years experiences within the past Five (5) years for installation, maintenance and repair services identified in this contract shall be required. All employees shall be capable of understanding the performance requirements of this contract and shall be physically capable of performing these requirements.

4.1.4.1.5 The Contractor shall be responsible for full control over all of his employees at all times. The Contractor shall ensure that all Contractor employees understand that they are not authorized to receive any instructions from any government employee other than the COR. The Contractor's employees shall not discuss the requirements of this contract with any government employee. The Contractor's employees shall report any special request for services to the CM who shall immediately report them to the COR.

APPENDIX A-13

4.1.4.1.6 Contractor personnel shall present a professional appearance and be easily recognized. This may be accomplished by wearing appropriate badges that contain the company name and employee's name. Such badges shall be furnished and controlled by the Contractor. Inappropriate dress shall result in the removal of the individual from the installation. Repeated violations shall result in banishment of the individual from the installation.

4.2. WORK HOURS AND SCHEDULE:

4.2.1. WORK HOURS: Perform door inspection and maintenance services during normal business hours which are 0800 through 1700, Monday through Friday, excluding U.S. Government & Korean holidays unless otherwise required in the contract or approved by the KO. There may be situations that require the contractor to work at times other than normal working hours. When the contractor’s work schedule conflicts with an Air Force mission requirement, advise the COR and reschedule the work to minimize disruption.

4.2.2. RECOGNIZED HOLIDAYS: Unless specifically authorized in writing by the COR, no services will be provided during these holidays. No labor hours or cost by the contractor will be incurred and/or billed to any order on this contract on any of the holidays listed below:

U.S. Government legal holidays

(1) January (New Year's Day)

(2) January (Dr. King’s Birthday)

(3) February (President's Day)

(4) May (Memorial Day)

(5) July (Independence Day)

(6) September (Labor Day)

(7) October (Columbus Day)

(8) November (Veterans' Day)

(9) November (Thanksgiving Day)

(10) December (Christmas Day)

ROK legal holidays

(1) January (New Year)

(2) Lunar New Year (December, January on the Lunar Calendar)

(3) March (Independence Movement Day)

(4) May (Labor Day)

(5) May (Children's Day)

(6) Buddha's Birthday (April on the lunar calendar)

APPENDIX A-14

(7) June (Memorial Day)

(8) July (Constitution Day)

(9) August (Liberation Day)

(10) Chu-Suk (August on the Lunar Calendar)

(11) October (National Foundation Day)

Period of Performance

Base year 1 July 2016 - 31 Dec 2016

1st Option 1 Jan 2017- 31 Dec 2017

2nd Option 1 Jan 2018 - 31 Dec 2018

3rd Option 1 Jan 2019 - 31 Dec 2019

4th Option 1 Jan 2020 - 31 Dec 2020

4.2.3. WORK SCHEDULE:

4.2.3.1 The Contractor shall provide the COR with a work schedule no later than five (5) business days prior to scheduled maintenance and inspection services. This schedule shall include what type of service; the facility number, the desired service day, and morning or afternoon service.

4.2.3.2 It will be the responsibility of the COR to approve or disapprove the Contractor's requested weekly work schedule no later than five(5) business day prior to start of services and return the schedule to the Contractor. If there should be a conflict in the Contractor's proposed work schedule, the COR will immediately notify the Contractor and reschedule this service.

4.2.3.3 Inclement Weather: The Contractor will be required to perform inspection and maintenance of doors during periods of inclement weather unless directed not to do so by the KO. In the case of severe inclement weather, the Contractor will be allowed to alter any scheduled inspections, maintenance or repairs. The contractor shall notify the COR prior to altering any scheduled services.

4.2.3.4 The Contractor shall make up all missed scheduled inspections or repairs within 24 hours after the severe inclement weather has ended.

The Contractor shall submit a revised work schedule to the COR for approval. Rescheduling scheduled services shall not be a basis for a claim by the contractor for additional compensation or permission to neglect other regularly scheduled inspections or repairs

4.3. SAFETY PROVISION:

APPENDIX A-15

4.3.1. The Contractor shall comply with all applicable sections of EM 385-1-1, US Army Corps of Engineers Safety and Health Requirements Manual, revised version, dated Sep 08. The English version is available for reference in the 8th CES, Operation Support Office (CEOS), Bldg. 702, Kunsan AB.

4.3.2. FIRE PROTECTION: The Contractor shall comply with the provisions of the Base Fire Protection/Prevention Program, 8FWI 32-2001.

The Contractor shall provide suitable fire extinguishers as necessary in the performance of work under this contract.

4.3.3. The Contractor is responsible for ensuring that all work performed under this contract is accomplished in a safe and proper manner.

4.3.4 All Contractor employees shall be instructed on accident prevention and safety. Special emphasis shall be placed on the safe operation of equipment and proper working conditions. Training shall be conducted for all employees by the Contractor on appropriate safety measures and on the employee's obligation to obey all existing base safety regulations.

4.4 CONSERVATION OF UTILITIES: The Contractor must conserve furnished utilities, and the Contractor is liable for the cost of those utilities expended above and beyond what is considered normal and necessary for the safe and professional execution of the PWS. Misuse or abuse of Government furnished utilities may result in termination action by the KO.

4.5 SECURITY REQUIREMENTS: The contractor and its employees shall comply with all installation security requirements. These regulations are available for review in the Contracting Office. All documentation will be provided within five (5) calendar days after the contract is awarded. Security and base access requirements are contained in clause 5352.242-9000 “Contractor Access to Air Force Installations.”

Contractor employees will be required to obtain and display identification badges. Anticipate delays in getting commercial vehicles on base and allow time for commercial vehicles to reach their destination by driving designated routes at posted speed limits throughout the base. Procedures for commercial vehicle access to the base are subject to change without prior notice.

4.5.1. PERMANENT BASE PASS.

KUNSAN AIR BASE is a closed base. All personnel entering must have specific permission of the installation commander for entry. This permission is granted when a Contractor and/or his employees are issued a DOD identification card or base pass. Each CM shall complete a listing of all personnel needing regular access to Kunsan AB in association with his contract on company letterhead in three copies. Each CM shall also complete USFK Form 82, Application for Post Pass, for all individuals. Vehicle registration can be completed on USFK Form 195, Application For DOD Vehicle Registration Decal. All forms shall be completed and forwarded to Security Police, Pass and Registration Section, for review and approval. After review and approval, which may take up to 90 days, those listed personnel being authorized entry to Kunsan AB will proceed to Bldg. 590, Pass and Registration for issuance of their Civilian Employee identification card. In addition, all Contractor vehicles must also be registered.

a. Names must be listed alphabetically on each form. The following information must be listed for each individual, directly opposite his name:

(1) ROK identification number.

APPENDIX A-16

(2) Duty title.

b. For vehicle passes, the contractor shall provide the following information for all vehicles registered in three copies

(1) Date of manufacture.

(2) Manufacturer.

(3) Type of vehicle

(4) Color.

(5) License number.

c. Changes to the list must be submitted as they occur. Additions must meet the same requirements as the original list. For deletions, only the name of the individual/vehicle license number and a reference to the date and contract number of the original list is needed. Contractors must ensure the pass for any individual/vehicle deleted from the list is returned to the Pass and Registration Section. The list shall be updated quarterly omitting all previously deleted names/vehicles.

4.5.2. ENTRY AUTHORIZATION LETTER (EAL)

Access to the base can be provided by the COR using an EAL if permanent base passes are not already issued, and this is only to get initial entry into the base and for workers that join the contract after award. The Contractor is required to present names of personnel and a copy of ROK ID 10 business days before their first day of work to be added to an EAL. These number of days are to ensure that the COR can route the information through the channels to get the EAL processed.

4.5.3. ENTRY AUTHORIZATION LETTER FOR RESTRICTED AREAS.

The Contract manager shall identify all personnel and equipment used inside restricted area on the organizational chart for the company. A second EAL shall be processed to meet this objective until the time in which the contractor has permanent base passes for all workers in that area and line badge for each worker in that area. The Contractor is required to present names of personnel and a copy of ROK ID 10 business days before their first day of work to be added to an EAL. This will prevent delays in the ability for the contractor to perform work in accordance with the contract objectives.

4.5.4 VEHICLE PASSES: All Contractor vehicles used in the performance of work under this contract shall be registered on this installation. All Contractor personnel operating a vehicle on this installation shall be aware of current driving policies and abide by these policies. Any Contractor traffic violations may result in the denial of further driving privileges on this installation.

4.6. CLEAN-UP: The Contractor shall ensure any debris and trash generated as a direct result of this contract is removed from the work area on a daily basis. The debris and trash shall be dumped in trash enclosures on base where designated by the COR. In addition, the Contractor shall ensure noise and dust generated as a direct result of this contract is held to a minimum.

APPENDIX A-17

4.7. DAMAGE TO GOVERNMENT FURNISHINGS OR EQUIPMENT Damages to Government buildings, equipment, or vegetation are addressed in clause 52.237-2 – “Protection of Government Buildings, Equipment, and Vegetation.

4.8. POST AWARD CONFERENCE: The Contractor shall be required to attend a post award conference at the 411th Contracting Support Brigade (CSB), Building 753 on Kunsan AB after receipt of contract award and prior to commencement of work. The Contractor will be notified by the COR or KO as to time and date that this conference will be held.

4.9. CONTRACTING OFFICER REPRESENTATIVE (COR)

4.9.1 The Contracting Officer will appoint a primary and alternate representative for management of the day to day activities of the contract. The identity, title, and authority of this representative will be provided in writing to the contractor after contact award.

4.9.2. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications:

monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

Definitions:

5. List of Appendices

APPENDIX A-18

APPENDIX A: WORKLOAD ESTIMATES

1. Facility Listing for Doors

Fac.

No.

BLDG Description Customer Door Q'ty

Type Operation Opening

Size (W x L), in feet

Description

100 BE STOR CV FCLTY 8 CES 1 Shutter Manual 8 10 Non-Insulated Single Slat 106 BE STOR CV FCLTY 8 CES 1 Rollup Manual 8.7 7 Insulated Double slat 127 BE STOR CV FCLTY 8 CES 1 Shutter Manual 11.3 8.75 Non-Insulated Single Slat 402 MED STOR (WRM) 8 MDG 2 Rollup Auto 16 16 Insulated Double slat 405 COMPOSITE MED 8 MDG 1 Shutter Auto 19 13.25 Non-Insulated Single Slat 408 MED STOR (WRM) 8 MDG 3 Rollup Auto 12.25 12 Insulated Double slat 410 MED STOR (WRM) 8 MDG 2 Rollup Auto 12 12 Insulated Double slat 410 MED STOR (WRM) 8 MDG 1 Shutter Auto 12 11 Non-Insulated Single Slat 421 MED STOR (WRM) 8 MDG 1 Rollup Auto 10 10 Insulated Double slat 424 MED STOR (WRM) 8 MDG 6 Rollup Auto 12 12 Insulated Double slat 427 VEH MAINT SHP 8 SVS 2 Rollup Manual 18 16.7 Non-Insulated Single Slat 504 DORMITORY 8 CES 1 Rollup Auto 9.25 10 Insulated Double slat 512 WHSE, FORM&PUB BSE 8 MSG 1 Rollup Auto 12 11 Insulated Double slat 603 DORMITORY 8 CES 1 Rollup Auto 9.2 7.85 Insulated Double slat 717 BE MAINT PAINT SHOP 8 CES 2 Rollup Manual 15.5 12.5 Non-Insulated Single Slat 717 BE MAINT SHEET METAL 8 CES 1 Rollup Manual 12 15 Non-Insulated Single Slat 717 BE MAINT SHEET METAL 8 CES 1 Rollup Manual 12 12 Non-Insulated Single Slat 717 BE MAINT ELECT. SHP 8 CES 1 Rollup Manual 9.2 10.3 Non-Insulated Single Slat 717 BE MAINT ELECT. SHP 8 CES 1 Rollup Manual 12 12 Non-Insulated Single Slat 735 WHSE SUP&EQUIP BSE 8 CES 1 Rollup Auto 20 20 Insulated Double slat 735 WHSE SUP&EQUIP BSE 8 CES 1 Rollup Auto 20 20 Non-Insulated Single Slat 755 HQ GROUP 8 MSG 1 Rollup Manual 6 9.4 Insulated Double slat 757 BE STOR CV FCLTY 8 CES 1 Shutter Manual 14.5 11 Non-Insulated Single Slat 765 ECM POD SHP & STOR 8 MXS 1 Rollup Auto 12 10 Insulated Double slat 766 SHP, AVIONICS 8 MXS 1 Rollup Auto 11.85 11.85 Insulated Double slat 780 BE PAV GRND FCLTY 8 CES 4 Rollup Auto 16 14 Insulated Double slat 782 BE MAINT SHP 8 CES 2 Shutter Auto 13.75 13 Non-Insulated Single Slat 783 BE STOR CV FCLTY 8 CES 2 Shutter Auto 13.75 15 Non-Insulated Single Slat

APPENDIX A-19

No.

BLDG Description Customer Door Q'ty

Type Operation Opening

Size (W x L), in feet

Description

784 BE STOR CV FCLTY 8 CES 1 Rollup Manual 13 15 Non-Insulated Single Slat 785 BE MAINT SHP 8 CES 1 Rollup Manual 15 7.6 Non-Insulated Single Slat 802 VEH MAINT SHP Army 8 Rollup Auto 25 15 Insulated Double slat 802 VEH MAINT SHP Army 2 Rollup Auto 6 7 Insulated Double slat 803 WHSE SUP&EQUIP BSE 19TH TAACOM 2 Rollup Auto 9.7 8 Insulated Double slat 814 TRAFFIC MGT FCLTY 8 LRS 4 Rollup Auto 10 12 Insulated Double slat 822 WHSE SUP&EQUIP BSE GSA 2 Rollup Auto 11 11 Non-Insulated Single Slat 823 WHSE SUP&EQUIP BSE 8 LRS 1 Rollup Manual 10 12.6 Non-Insulated Single Slat 823 WHSE SUP&EQUIP BSE 8 LRS 3 Rollup Manual 8 11.75 Non-Insulated Single Slat 827 HAZARD STOR, BSE 8 LRS 2 Rollup Manual 10 9.4 Insulated Double slat 833 MED STOR (WRM) 8 MG 2 Shutter Auto 16 14 Non-Insulated Single Slat 837 WHSE SUP&EQUIP BSE 8 SVS 1 Rollup Manual 12 12 Non-Insulated Single Slat 838 HSG SUP&STOR FCLTY 8 CES 2 Shutter Auto 14 14 Non-Insulated Single Slat 841 WHSE SUP&EQUIP BSE 8 SVS 1 Rollup Auto 18 20 Insulated Double slat 843 HAZARD STOR, BSE 8 CES 5 Rollup Auto 8 10 Insulated Double slat 844 HAZARD STOR, BSE 8 CES 1 Rollup Auto 14 14 Insulated Double slat 845 HAZARD STOR, BSE 8 CES 2 Rollup Auto 10 10 Insulated Double slat 846 HAZARD STOR, BSE 8 LRS 1 Rollup Auto 12 11.5 Insulated Double slat 900 SHP A/SE STOR FCLT 8 MXS 1 Overhead Auto 12 12 Insulated Double slat 903 AF CLINIC 8 AMXS 1 Rollup Manual 15 10.6 Non-Insulated Single Slat 915 SQ OPS 80 FS 2 Rollup Auto 13.4 10.2 Insulated Double slat 915 SQ OPS 80 FS 1 Rollup Auto 12 10 Non-Insulated Single Slat 941 COMM FCLTY 8 CS 1 Rollup Manual 12 12 Non-Insulated Single Slat 960 VEH MAINT SHP 8 LRS 6 Rollup Auto 26 20 Insulated Double slat 960 VEH MAINT SHP 8 LRS 9 Rollup Auto 18 18 Insulated Double slat 960 VEH MAINT SHP 8 LRS 1 Rollup Auto 18 14 Insulated Double slat 960 VEH MAINT SHP 8 LRS 1 Rollup Auto 16 16 Insulated Double slat 960 VEH MAINT SHP 8 LRS 2 Rollup Auto 16 14 Insulated Double slat 960 VEH MAINT SHP 8 LRS 1 Rollup Auto 16 10 Insulated Double slat 960 VEH MAINT SHP 8 LRS 2 Rollup Manual 9 10 Insulated Double slat 967 WHSE SUP&EQUIP BSE 8 LRS 2 Rollup Auto 24 13.67 Non-Insulated Single Slat 968 WHSE SUP&EQUIP BSE 8 LRS 1 Rollup Auto 13.75 14 Insulated Double slat 968 WHSE SUP&EQUIP BSE 8 LRS 1 Rollup Manual 13.75 14 Non-Insulated Single Slat

APPENDIX A-20

No.

BLDG Description Customer Door Q'ty

Type Operation Opening

Size (W x L), in feet

Description

969 WHSE SUP&EQUIP BSE 8 LRS 3 Rollup Manual 16 14 Non-Insulated Single Slat 969 WHSE SUP&EQUIP BSE 8 LRS 1 Shutter Auto 16 14 Non-Insulated Single Slat 971 WHSE SUP&EQUIP BSE 8 CES 4 Shutter Auto 16 14 Non-Insulated Single Slat 972 WHSE SUP&EQUIP BSE 8 CES 4 Shutter Auto 16 14 Non-Insulated Single Slat 975 WHSE SUP&EQUIP BSE 8 CES 4 Shutter Auto 16 14 Non-Insulated Single Slat 1056 STORE BEHIND GYMNASIUM 8 SVS 2 Rollup Auto 12 12 Insulated Double slat 1058 POST OFFICE CEN 8 CS 1 Rollup Auto 15 8.67 Insulated Double slat 1102 EXCH, SALES STORE AAFES 1 Rollup Auto 8 9 Non-Insulated Single Slat 1102 EXCH, SALES STORE AAFES 1 Rollup Auto 8 9 Insulated Double slat 1107 MWR SUP/NAF C-STOR 8 SVS 1 Shutter Auto 11 11 Non-Insulated Single Slat 1108 EXCH, SVC STN AAFES 2 Shutter Auto 10 12 Non-Insulated Single Slat 1115 STORE, COMMISSARY DECA 2 Overhead Auto 8 10 Insulated Double slat 1412 WHSE SUP&EQUIP BSE 8 LRS 3 Rollup Auto 28 15.4 Non-Insulated Single Slat 1412 WHSE SUP&EQUIP BSE 8 LRS 6 Rollup Manual 14 15.4 Non-Insulated Single Slat 2221 MXS MAINT SHP 8MXS 5 Rollup Auto 12 10 Non-Insulated Single Slat 2222 MXS MAINT SHP 8MXS 5 Rollup Auto 20 18 Non-Insulated Single Slat 2223 COMMAND SECTION 8 MXS 6 Rollup Auto 18 10 Non-Insulated Single Slat 2240 MUN LOAD CREW TNG 8 OSS 1 Rollup Manual 18 16 Non-Insulated Single Slat 2241 MAINT DOCK, S/A 8 MXS 1 Rollup Manual 18 16 Non-Insulated Single Slat 2242 MAINT DOCK, S/A 35 FS 1 Rollup Manual 18 16 Non-Insulated Single Slat 2248 STORAGE 8 MXS 2 Rollup Auto 10 12 Insulated Double slat 2254 SHP JET ENG I/MNT 8 MXS 1 Rollup Manual 12 16 Insulated Double slat 2254 SHP JET ENG I/MNT 8 MXS 2 Rollup Auto 12 16 Insulated Double slat 2257 MAINT DOCK, FL SYS 8 MXS 1 Rollup Auto 12 12 Insulated Double slat 2263 SHP A/SE STOR FCLT 8 MXS 4 Rollup Auto 12 12 Insulated Double slat 2263 SHP A/SE STOR FCLT 8 MXS 1 Rollup Auto 15.75 16.25 Insulated Double slat 2409 SHP A/M ORGL 8 LRS 1 Rollup Auto 12 14 Insulated Double slat 2543 OXYGEN GEN PLT 8 LRS 1 Shutter Manual 10 10 Non-Insulated Single Slat 2640 WHSE SUP&EQUIP BSE 8 LRS 2 Rollup Auto 18 14 Insulated Double slat 2641 WHSE SUP&EQUIP BSE 8 MXS 2 Rollup Auto 18 14 Insulated Double slat 2701 STOR, MAG AG A,B&C 8 MXS 1 Rollup Manual 18 10 Non-Insulated Single Slat 2701 STOR, MAG AG A,B&C 8 MXS 2 Rollup Manual 8 10 Non-Insulated Single Slat 2702 STOR, MAG AG A,B&C 8 MXS 1 Rollup Manual 18 10 Non-Insulated Single Slat

APPENDIX A-21

No.

BLDG Description Customer Door Q'ty

Type Operation Opening

Size (W x L), in feet

Descript…