Draft_Elevator_PWS_for__2.docx

PERFORMANCE WORK STATEMENT

Post-Wide Elevator Maintenance Service Contract U.S. Army Garrison Ft. Detrick

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide maintenance and emergency repairs of the elevators located throughout Fort Detrick. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform maintenance and emergency repairs of elevators as defined in this Performance Work Statement (PWS) except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 Background: The elevators must be maintained regularly and remain operational for fire egress regulations set forth in the National Fire Protection Association Standard 72 (NFPA 72). In addition, they must remain operational for Americans with Disabilities Act (ADA) compliance to provide ingress and egress to and from buildings for disabled patrons. The elevators must be maintained and kept in fully operational working status to avoid any unnecessary threats to life and safety.

1.3 Objectives: The objective of this contract is to ensure regularly scheduled maintenance and emergency repairs are performed on the elevators at Fort Detrick as needed.

1.4 Scope: The scope of this contract is the maintenance and repair of 15 elevators throughout Fort Detrick as described below.

1.5 General Information

1.5.1 Quality Assurance: The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.2 Hours of Operation: The Contractor is responsible for conducting business between the hours of 0630 and 1830 Monday through Friday except Federal Holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings unless there is a need for emergency repairs pertaining to an immediate, imminent threat of death or a serious life safety issue. These emergency repairs must be authorized in advance by the Contracting Officer or the Contracting Officer’s Representative (COR). For other than fixed-price contracts, the Contractor will not be reimbursed when the Government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.2.1 Federal Holidays: Contractor shall perform required emergency service on the below holidays only if authorized by the Contracting Officer or COR:

1.5.3 Place of Performance: The work to be performed under this contract will be performed at buildings throughout Fort Detrick.

1.5.4 Security Requirements: Contractor personnel performing under this contract must have a favorable National Agency Check with Written Inquires (NACI), which must be coordinated with the US Army Garrison (USAG) Security Office for submission no fewer than three business days prior to performance start date. Compliance with security requirements must be maintained for the life of the contract, and US citizenship will be verified by the Security Office on all contract personnel. Contractor shall request badges for personnel requiring unescorted access to perform repairs outside of normal business hours. Contractor personnel performing emergency repairs outside of normal business hours shall be escorted by one or more authorized Government employees.

1.5.4.1 Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.5.4.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.5.4.2.1 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.5.4.2.2 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.5.4.3 Anti-terrorism (AT) Level One Training: All Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR within 15 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at http://www.detrick.army.mil/ready/iwatch.cfm. If training is required in a non-English language, please contact Fort Detrick Anti-terrorism Office (ATO) at usagantiterrorism@amedd.army.mil. All Contractor employees must complete annual AT Level I awareness training.

1.5.4.4 iWATCH Awareness: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided in this PWS by the Fort Detrick ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance, with the results reported to the COR no later than 5 calendar days after completion. All training materials can be found at http://www.detrick.army.mil/ready/iwatch.cfm.

1.5.5 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, the COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.5.6 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. Contractors will require suitable vetting and will be required to wear a Fort Detrick access badge upon favorable vetting for access to post facilities.

1.5.7 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.5.8 Contracting Officer’s Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure that the Contractor performs in compliance with the technical requirements of the contract; inspect contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor performance and notify the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry for Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

1.5.9 Contractor Manpower Reporting: The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including sub-contractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address: https://cmra.army.mil. The required information includes: (l) Contract Number; (2) Delivery Order Number (If applicable); (3) Task Order Number (If applicable); (4) Requiring Activity Unit Identification Code (UIC); (5) Command; (6) Contractor Contact Information; (7) Federal Service Code (FSC); (8) Direct Labor Hours; (9) Direct Labor Dollars; and, (10) Location. In the event the Contracting Officer's Representative (COR)/Contracting Officer's Technical Representative (COTR) has not entered their data requirements first, the contractor must also enter the COR/COTR required data with the exception of fund cite, obligations, and disbursement data. The CMRA help desk can be reach at 703-695-5103 or 703-695-5058 for any technical questions. The help desk can also be contacted via email: contractormanpower@hqda.army.mil. As part of its quote or offer, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. The reporting period will be the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. The Government will not furnish any property, equipment, or services for the performance of this contract.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract.

4.2 Materials and Equipment: The Contractor shall furnish all equipment, materials, and parts to inspect, check, adjust, lubricate, test, remove and/or install parts required under the terms of this contract to properly maintain elevators at a safe, reliable, and efficient level of operation.

PART 5

SPECIFIC TASKS

5. Specific Tasks

5.1 Basic Services: The Contractor shall provide services for routine maintenance, inspection, and emergency repairs of elevators at Fort Detrick. Contractor shall provide, furnish and utilize various software’s via lap top or a handheld computer device capable of being connected to various elevators Operating Systems / Direct Digital Controls. Contractor shall troubleshoot, program and or correct programming deficiencies of all elevator types listed within this contract, as needed, to ensure all elevators are maintained in a one hundred percent operational status at all times.

5.2.1 Scope of Work

a. The Contractor shall furnish all service, labor, material and equipment, and parts necessary for complete preventive maintenance and emergency repair service on elevators listed in Paragraph 5.2.7.

b. The Contractor shall furnish all parts except for those specified in Paragraph 5.2.2a. All other parts shall be furnished and installed by the contractor. All parts supplied by the contractor shall be in accordance with the manufacturers’ specifications for the elevators. Only parts that are manufacturers’ recommended replacement parts may be used.

c. For hydraulic elevators, the parts shall include the cylinder head, plunger exposed surface, plunger and land and packing pump, exposed piping, filling and flexible pipe connections, operating control, check and relief valves, gauges, storage, discharge, pressure and vacuum tanks.

d. The contractor shall examine elevators annually, adjust, clean, and lubricate and make all repairs to and/or remove and replace defective parts to provide complete preventive maintenance on elevators.

e. The contractor shall provide emergency call-in service, which consists of promptly responding (within 8 hours) to request from authorized Government personnel, by telephone or otherwise for emergency service. All emergency call-in service shall be included in the price of the contract.

5.2.2 Replacement Parts

a. All supplies, repairs and replacement parts for elevators included in this contract shall be supplied by the contractor. All parts, with the exception of the following, shall be repaired or replaced when required, to prevent deterioration and to assure satisfactory operation of the elevators and or ensure that the elevators are fully operational:

1. Elevator car enclosures

2. Hoist-way enclosures

The COR shall be advised in writing of discrepancies or any defects on the above listed items discovered during inspection of the elevators. All parts replaced under the provision of this contract shall be the original equipment manufacturer or equivalent replacement parts.

5.2.3 Elevator Inspections and Tests

a. MONTHLY INSPECTIONS: The contractor shall maintain the efficiency, safety, and speeds as specified in ANSI Standard 17.1, Section 1001, including acceleration, retardation, contact speed in feet per minute, without a full load, and floor to floor door opening time, door closing time, and door closing pressure (Appendix I). The contractor or his authorized representative shall perform a monthly maintenance check to inspect all elevators for safety defects. Contractor shall oil, adjust or lubricate and repair or replace faulty parts as needed to ensure the elevators operate as designed and are fully functional.

The contractor shall provide a written monthly report per the monthly elevator preventive maintenance checks and/or inspections specified in the PWS. The COR shall provide direction on repairs and/or corrective measures to be taken per the PWS and monthly report provided. The contractor shall provide a written report of repairs made and parts used per repair authorization.

b. NO LOAD TEST: The contractor shall perform a yearly inspection and test for cable and hydraulic elevator in accordance with ANSI AI7.1., 1985, Section 100.4c no load pressure relief valve test and Section 1001.4 no load governor safety test. The inspection of test (Appendix 2) shall be conducted during the month of January of each year for the duration of the contract. The contractor shall mark a tag to show date of test and name of person or firm who conducted it. The tag shall be attached to the elevator in a conspicuous place. The contractor shall also furnish the Operations and Maintenance Division with a written statement at the conclusion of these tests certifying that the elevators have been tested and do comply with the above specified requirements.

c. FULL LOAD TEST: The contractor shall inspect and test all safety devices, governors, and gears at rated loads (Appendix 2) as required by the latest edition of the ANSI Al7.1, 1985, Section 100.2 through 100.4 inclusive. The contractor shall promptly correct any deficits found. This one-time inspection and test shall be performed during the month of June 2014. The contractor shall mark a tag to show date of test and name of person or firm who conducted it. The tag shall be attached to the elevator in clear view of persons using elevators. The contractor shall also furnish the COR with a written statement at the conclusion of this test certifying that the elevators have been tested and do comply with the specified requirements.

5.2.4 Government Property

a. It is agreed herein that possession and the control of the elevators are exclusively that of the Government. The contractor shall not be required to make renewal or repairs made necessary by reason of negligence or misuse of the equipment by persons other than the contractor, its representatives or employees, or by reason of any cause beyond the control of the contractor, except ordinary wear and tear.

b. Except as otherwise specifically provided in this contract, no Government Property will be supplied to the contractor. Under the terms of this contract, the contractor shall furnish all equipment, materials, maintenance parts, and labor to inspect, check, adjust, lubricate, test, remove and/or install parts required under the terms of this contract, to properly maintain these elevators at a maximum safe, reliable and efficient level of full operation.

5.2.5 Manner of Conducting the Work

All work shall be performed by skilled, certified, and/or accredited elevator repair personnel directly employed and supervised by the contractor.

5.2.6 Security

The contractor will not be granted unlimited access to the work areas. Contract personnel will be escorted in restricted buildings and or vetted appropriately and provided temporary clearance for access to the buildings thru the COR.

5.2.7 Types and Locations of Elevators

Monthly-Quarterly-Annual Maintenance of Elevators

Section 12 of the Statement of Work

Location of Elevators Elevator Stop Count& Equipment List

0001 ThyssenKrupp/General, 13 Passenger, 2000 lbs capacity BLDG 201 TRACTION GEARED 2 floors 0002 National, 14 Passenger, 3500 lbs capacity BLDG 810 CONVENTINAL HYDRAULIC 3 floors 0003 Shindler, 13 Passenger, 2000 lbs capacity BLDG 1301 ROPED HYDRAULIC 3 floors 0004 Elevator Technologies Inc, 33 Passenger, 5000 lbs capacity BLDG 1435 CONVENTINAL HYDRAULIC 2 floors 0005 Elevator Technologies Inc, 23 Passenger, 3500 lbs capacity BLDG 1520 CONVENTINAL HYDRAULIC 2 floors 0006 Montgomery, 23 Passenger, 3500 lbs capacity BLDG 1607 CONVENTINAL HYDRAULIC 2 floors 0007 Delaware, 23 Passenger, 3500 lbs capacity BLDG 1671 CONVENTINAL HYDRAULIC 2 floors 0008 Eastern, 16 Passenger, 2500 lbs capacity BLDG 1674 CONVENTINAL HYDRAULIC 3 floors 0009 Eastern, 16 Passenger, 2500 lbs capacity BLDG 1681 HOLELESS HYDRAULIC 2 floors 0010 ThyssenKrupp Elevator, 21 pass 3500 lbs capacity BLDG 693 SN – EW2863 CONVENTINAL HYDRAULIC 3 floors 0011 ThyssenKrupp Elevator, 21 pass 3500 lbs capacity BLDG 693 SN – EW2864 CONVENTINAL HYDRAULIC 3 floors 0012 ThyssenKrupp Elevator, 27 pass 4500 lbs capacity BLDG 1564- SN EAN426 HOLELESS HYDRAULIC 2 floors 0013 Schindler Elevator, 2100 lbs capacity BLDG 1276 CONVENTINAL HYDRAULIC 2 floors 0014 ThyssenKrupp Elevator, 21 pass 3500 lbs. capacity; BLDG 1419 CONVENTINAL HYDRAULIC 2 floors 0015 Delaware Elevator, 21 pass 4000 lbs. capacity; BLDG 1520 CONVENTINAL HYDRAULIC 2 floors

5.3 OVER and ABOVE:

Over and Above is for work that does not fall under the normal preventive maintenance work as required by the PWS. If during the maintenance/repair the contractor recommends work not priced elsewhere in contract, the contractor will submit an Over and Above Work Order Request with detailed cost estimate to the COR and KO within five business days. The COR and KO will evaluate the request and will approve/disapprove. Price proposals up to $2500.00 may be approved by the COR. If the request exceeds $2500.00 it will be routed by the COR to the KO for approval. The contractor shall not proceed with the over and above repair work until the Work Order has been approved. The contractor shall commence over and above repair work after notification from the KO or their designated representative. Parts will be priced based on established market prices less most favored customer discounts, excluding handling charges, and shall be supported by supplier invoices.

EXCAMPLES: The following are possible example of “Over and Above” type of work but not limited to.

· Acts of GOD: Flooded elevator shaft.

· Electrical surges that damaged components not otherwise covered by surge protection

· Renovations and changes done by the Government that will affect the elevator; such as installation of new Fire Alarm systems that will affect the “recall features” of the elevator.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all State, Federal & Local applicable regulations, publications, manuals, and local policies and procedures.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Method Incentive

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

2 Copies

Fort Detrick Form 190-13, March 2010

COR