24Q0046 - P0003 Amend Solicitation QA Final.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment is to post the answ ers to the questions and updates accordingly. The solicitation response date has been extended to 30 August 2024 by 5pm Est.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 55

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 21-Aug-2024

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W91QEX24Q0046

X 9B. DATED (SEE ITEM 11)

26-Jul-2024

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

21-Aug-2024

CODE

410TH CSB - RCO MIAMI

9301 NW 33RD ST

DORAL FL 33172

W91QEX 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W91QEX24Q0046

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION B - SUPPLIES OR SERVICES AND PRICES

CLIN 0013

The CLIN extended description has changed from:

The Contractor may be required to provide services outside of the hours asspecified above for support services as necessary to accomplish mission goals and directives. The Government will set aside funds accordingly for these costs if needed. Surge capability hours must be approved by COR prior to commencement of work outside of work hours no later than one (1) business day prior to needed support.

To:

The Contractor may be required to provide services outside of the hours asspecified above for support services as necessary to accomplish mission goals and directives. The Government will set aside funds accordingly for these costs if needed. Surge capability hours must be approved by COR prior to commencement of work outside of work hours no later than one (1) business day prior to needed support. The Offeror shall leave this CLIN blank and add Surge Hourly Pricing on the Surge Pricing Attachment

CLIN 0014

This line item is for reimbursement of living expenses and relocation expenses(i.e.rent, utilities, shipping of household goods and vehicles, and other expenses associated in direct support to the operations of this contract in accordance with PWS. (Excluding Medical which shall be covered in the DBA CLIN). The Offeror will inset the amount of $600,000.00 for this CLIN (The Government will only pay actuals incurred).

This line item is for reimbursement of living expenses and relocation expenses(i.e.rent, utilities, shipping of household goods and vehicles, and other expenses associated in direct support to the operations of this contract in accordance with PWS. (Excluding Medical which shall be covered in the DBA CLIN). The Offeror shall inset the

CLIN 1012

The Contractor may be required to provide services outside of the hours asspecified above for support services as necessary to accomplish mission goals and directives. The Government will set aside funds accordingly for these costs if needed. Surge capability hours must be approved by COR prior to commencement of work outside of work

The Contractor may be required to provide services outside of the hours asspecified above for support services as necessary to accomplish mission goals and directives. The Government will set aside funds accordingly for these costs if needed. Surge capability hours must be approved by COR prior to commencement of work outside of work hours no later than one (1) business day prior to needed support. The Offeror shall leave this CLIN blank and add

CLIN 1013

This line item is for reimbursement of living expenses and relocation expenses(i.e.rent, utilities, shipping of household goods and vehicles, and other expenses associated in direct support to the operations of this contract in accordance with PWS. (Excluding Medical which shall be covered in the DBA CLIN). The Offeror will inset the amount of $600,000.00 for this CLIN (The Government will only pay actuals incurred)

This line item is for reimbursement of living expenses and relocation expenses(i.e.rent, utilities, shipping of household goods and vehicles, and other expenses associated in direct support to the operations of this contract in accordance with PWS. (Excluding Medical which shall be covered in the DBA CLIN). The Offeror shall inset the amount of $600,000.00 for this CLIN (The Government will only pay actuals incurred)

CLIN 1014

The pricing detail quantity has increased by 1.00 from 12.00 to 13.00.

The unit of issue has changed from Months to Job.

CLIN 1015

CLIN 1016

CLIN 2012

The Contractor may be required to provide services outside of the hours asspecified above for support services as necessary to accomplish mission goals and directives. The Government will set aside funds accordingly for these costs if needed. Surge capability hours must be approved by COR prior to commencement of work outside of work

The Contractor may be required to provide services outside of the hours asspecified above for support services as necessary to accomplish mission goals and directives. The Government will set aside funds accordingly for these costs if needed. Surge capability hours must be approved by COR prior to commencement of work outside of work hours no later than one (1) business day prior to needed support. The Offeror shall leave this CLIN blank and add

CLIN 2013

This line item is for reimbursement of living expenses and relocation expenses (i.e. rent, utilities, shipping of household goods and vehicles, and other expenses associated in direct support to the operations of this contract in accordance with PWS. (Excluding Medical which shall be covered in the DBA CLIN). The Offeror will inset the

This line item is for reimbursement of living expenses and relocation expenses (i.e. rent, utilities, shipping of household goods and vehicles, and other expenses associated in direct support to the operations of this contract in accordance with PWS. (Excluding Medical which shall be covered in the DBA CLIN). The Offeror shall inset the

CLIN 3012

The Contractor may be required to provide services outside of the hours asspecified above for support services as necessary to accomplish mission goals and directives. The Government will set aside funds accordingly for these costs if needed. Surge capability hours must be approved by COR prior to commencement of work outside of work hours no later than one (1) business day prior to needed support

The Contractor may be required to provide services outside of the hours asspecified above for support services as necessary to accomplish mission goals and directives. The Government will set aside funds accordingly for these costs if needed. Surge capability hours must be approved by COR prior to commencement of work outside of work hours no later than one (1) business day prior to needed support. The Offeror shall leave this CLIN blank and add

CLIN 3013

This line item is for reimbursement of living expenses and relocation expenses (i.e. rent, utilities, shipping of household goods and vehicles, and other expenses associated in direct support to the operations of this contract in accordance with PWS. (Excluding Medical which shall be covered in the DBA CLIN). The Offeror will inset the

This line item is for reimbursement of living expenses and relocation expenses (i.e. rent, utilities, shipping of household goods and vehicles, and other expenses associated in direct support to the operations of this contract in accordance with PWS. (Excluding Medical which shall be covered in the DBA CLIN). The Offeror shall insert the amount of $600,000.00 for this CLIN (The Government will only pay actuals incurred).

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been modified:

PWS

PERFORMANCE WORK STATEMENT (PWS) UNITED STATES SOUTHERN

COMMAND (USSOUTHCOM) FOR SECURITY OPERATIONS SUPPORT 2,

JOINT TASK FORCE GUANTANAMO BAY, CUBA (JTF-GTMO)

28 June 2024

P art Ge ne ral Inf or ma tio n

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The Contractor shall ensure that all contractor employees and subcontractor employees are medically, dentally, and psychologically fit for performance of their duties.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Security Services Support as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: Security Service supports JTF-GTMO’s collateral and SCI security programs, including but not limited to administrative, personnel, physical, information, and industrial security functions. These programs are designed to protect the command’s people, information, property and operations from acts of espionage, sabotage, terrorism, workplace violence, and other criminal acts; as well as acts of negligence affecting the command’s security posture. The contractor shall provide support to USSOUTHCOM’s mission as outlined in this PWS.

1.3 Objectives: The Contractor shall have the expertise, capability, and resources to effectively manage and oversee a sufficient, stable, and qualified workforce; and the resources to furnish all the following support services using a cost-effective approach that enhances JTF-GTMO’s ability to achieve its national defense mission.

1.4 Scope: The scope of this contract covers the entire spectrum of non-inherently governmental services and solutions associated with supporting JTF-GTMO as required by this Performance Work Statement (PWS). The contractor shall provide security service support operations needed to support JTF-GTMO. It is foreseeable that changes in security requirements, software, and systems will occur during the performance period of this contract. The Contractor and their workforce must have the ability to successfully adapt to these changes and accomplish all performance requirements in a timely and responsive manner.

1.5 Period of Performance: The Period of Performance shall be a base period of nine (9) months (that includes a 30 Day Phase In) from date of contract execution and three (3), twelve (12) month Option Periods.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.1 The contractor shall develop and implement procedures to identify, prevent, and ensure no recurrence of defective services. The QCP shall be submitted within thirty (30) days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions.

The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services.

The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.1.3 Inspection System: The contractor shall develop, implement and maintain a system to inspect the services to ensure compliance with PWS requirements, and applicable laws and regulations. The contractor shall specify a scheduled frequency of inspections, the titles of the individuals who shall do the inspection, and their organizational placement.

1.6.1.4 Deficiency Prevention: The contractor shall identify and prevent defects in quality of products and services performed before the level becomes unacceptable. The Quality Control Plan shall be designed to intercept inferior services before they are provided to the Government.

1.6.1.5 Inspection Files: The contractor shall document all inspections conducted, and the necessary corrective and preventive actions taken. This documentation shall be kept on site and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

1.6.1.6 Complaints: The contractor shall document all customer complaints and report the complaint to the COR within one workday after receipt of complaint. The contractor shall use electronic mail or other written memoranda as notification. Each customer complaint reported to the COR shall have a scheduled completion date subject to COR approval. The Quality Control Plan shall be updated, at no additional cost to the Government, as required to preclude a recurrence of the complaint.

1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the minimum acceptable defect rate(s), and deductions, if applicable.

1.6.3 Recognized Holidays: Contractor will observe the following holidays except as otherwise specified during the performance of this contract where emergency work is required.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 0730- 1630 Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The above hours shall be identified as core hours. Core hours are those hours when contractor employees will be present at the place of duty appointed by the Government. At the direction of the Government, the above-mentioned core hours may be adjusted from time to time to support operational requirements. The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential. The Contractor shall, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.4.1 Surge Capability: The Contractor may be required to provide support services outside of the hours specified above as necessary to accomplish mission goals and directives. The Government will set aside funds accordingly for these costs if needed. Surge capability hours must be approved by COR prior to commencement of work outside of work hours no later than one (1) business day prior to needed support.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at JTF-GTMO, Guantanamo Bay, Cuba, with some work performed at HQ USSOUTHCOM, 9301 NW 33rd Street, Doral, FL 33172, as directed by the Government.

1.6.6 Type of Contract: The government will award a Firm Fixed Price contract. This is a non-personal services type contract.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”

1.6.7.3 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract shall have the required security clearance (see position security clearance requirements below). With the exception of two badging positions as annotated below, all contractors shall have an active personnel security clearance at the Top Secret level based upon a T5 or T5R investigation completed within the past five (5) years and shall also be determined eligible for access to Sensitive Compartmented Information (SCI) by the Central Adjudication Services (CAS) or other designated adjudication authority level in the Army Centralized Contracts and Security Portal (ACCS) at time of the proposal submission, and must maintain the level of security required for the life of the contract. The two badging positions require an active personnel security clearance at the

Secret level based upon a T3 or T3R investigation. The security requirements are IAW with the attached DD Form 254, “Department of Defense (DOD) Security Classification Specification.” The Contractor shall ensure that contractor employees and sub-contractor employees performing services under this contract comply with FAR 52.204-2, Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contract will ensure the employee complies with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DOD 5220.22-M) and any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

Position Total Personnel

TOP SECRET/SCI SECRET

Information Security/Security Education and Training Awareness

(SETA)

2 2 0

Physical Security Specialist (GSA Locksmith)

2 2 0

Administrative/Personnel Security Specialist

1 1 0

Badging/Personnel Security Specialist

4 2 2

Senior Security Specialist 1 1 0 Program Manager (PM) 1 1 0

1.6.7.3.1 The contractor shall follow DOD Federal Acquisition Regulation Supplement (DFARS) clause 252.223-7004, Drug-free Work Force, and local JTF-GTMO policies regarding drug testing. The contractor shall conduct drug tests, ensuring all secret and top secret cleared contractor employees are tested at least once per year, each year of the contract, and when/if there is a reasonable suspicion by the government that an employee uses or has used illegal drugs. The drug testing shall be at the contractor’s expense. All drug test results shall be made available to both the KO and COR within 24 hours of known test results.

1.6.7.4 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement. Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.6.7.4.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.4.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.4.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.4.4 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures:

Contractor and all associated sub‐contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC‐III) and Terrorist Screening. Database (Army Directive 2014‐05/AR 190‐13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative); or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.7.4.5 Contractor Common Access Card (CAC) Eligible Requirements: Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or

(3) Physical access to multiple DOD facilities or multiple non- DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.7.4.5.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.7.5 Employment Eligibility: The Contractor shall ensure that all Contractor employees and sub-contractor employees performing services under this contract in the U.S. or its territories have been pre-screened for employment eligibility using the E-verify Program on the Department of Homeland Security website http://www.uscis.gov/e-verify. Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this contract. Verification of the eligibility check will be made available to the KO or COR upon request. This requirement is not in lieu of and does not relieve the Contractor from the I-9 Employment Eligibility Verification Forms for employment of personnel.

1.6.7.6 Access to Government Information Systems: All Contractor employees and subcontractor employees performing services under this contract who have access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully completed the DoD Information Assurance Awareness training prior to access to the information system and then annually thereafter.

1.6.7.7 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. Contractor shall not duplicate keys provided by the Government. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.6.7.7.1 The Contractor shall report any occurrences of lost or duplicate keys/key cards to the KO and the COR (and physical property manager, if applicable) within two (2) hours or the next business day if after hours [time period may be changed to match local policies and guidance] and to request key or lock(s) replacement.

This notification and request for key(s) and lock replacement shall be submitted in writing. The total cost of the replacement may be at the Contractor’s expense.

1.6.7.7.2 Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s).

Contractor personnel shall follow security access requirements when entering secure areas. Contractor shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.

1.6.7.8 Lock Combinations: The Contractor shall establish and implement methods to ensure all lock combinations are protected from unauthorized persons. The Contractor shall ensure lock combinations are changed when personnel with access to the combinations no longer have a need to know IAW local security policies and procedures, DoDR 5200.08, and DoDI 5200.08. These procedures shall be included in the Contractor’s QCP.

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.9.1 The COR retains all inherent government functions. The assigned COR will convey government product tasking to the Contractor’s on-site Program Manager, ensure the Contractor’s products meet government requirements, and accept on behalf of the government, products delivered by the Contractor.

The COR or designated technical task manager will address work schedules, project scheduling, and task management through the Contractor’s on-site Program Manager.

1.6.9.2 Product tasking and acceptance of delivery by the government will follow existing JTF-GTMO Security administrative processes and procedures and may be either verbal or written. The COR, in coordination with the Command Security Manager, will determine and establish suspense dates for draft and final products at the time each product or project is tasked to the Contractor. Products shall be delivered in soft or hard copy, as determined by the government, using JTF-GTMO, USSOUTHCOM, DoD, and other prescribed standard formats. Product or task acceptance by the government may be either verbal or written.

Products delivered by the Contractor that are determined to be incomplete by the government, will be returned to the Contractor with guidance for product changes, additions, deletions, corrections, or modifications.

1.6.9.3 All products shall be drafted using established government organizational processes that include coordination with various command and staff elements, as well as other U.S. national agencies. The government will provide all contractor personnel with initial orientation training on organizational processes and product formats.

1.6.10 Key Personnel: The follow personnel are considered key personnel by the government: On-site, Program Manager (PM), Senior Security Specialist, Badging/Personnel Security Specialist, Administrative/Personnel Security Specialist, Physical Security Specialist (GSA Locksmith), Information Security/Security Education and Training Awareness (SETA). Qualifications for all key personnel are listed below: Resumes are required for key personnel, even if key personnel functions are combined with functions stated in part five (5) of the PWS. Exception to the qualifications require prior approval by the COR. The contractor shall provide a Program Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The program manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

Position Total Personnel

Information Security/Security Education and Training Awareness (SETA)

Physical Security Specialist (GSA Locksmith)

Administrative/Personnel Security Specialist 1 Badging/Personnel Security Specialist 4 Senior Security Specialist 1 Program Manager (PM) 1

1.6.11 Special Qualifications or Certifications: The Contractor shall possess the special qualifications listed below.

1.6.11.1 All contractors shall have knowledge of the Federal Enterprise Architecture (FEA) and Department of Defense (DoD) Enterprise Architecture framework (e.g., SIPR, NIPR), and the Information Technology (IT)/Cybersecurity rules and regulatory authorities to develop and implement policies and planning concepts, and project management methods.

1.6.11.2 All contractors shall have knowledge of governing laws, regulations, precedents, and directives governing DoD security programs (e.g. information, personnel, physical, industrial, etc.).

1.6.11.3 All contractors shall have general knowledge and perspective of the operational, procedural, and technical standards that achieve interoperability with other non-DoD Federal Government agencies.

1.6.11.4 All contractors shall be proficient using basic Microsoft Office software applications (e.g., Word, PowerPoint, Excel, and Access).

1.6.11.5 All contractors shall have a working knowledge working with using Records Message Traffic (RMT) and the Automated Message Handling System (AMHS).

1.6.11.6 A minimum of two (2) Information Security contractors shall be certified to operate destruction equipment, including a Security Engineered Machinery (SEM) Model 23/5 disintegrator.

1.6.11.7 All Personnel Security contractors shall be proficient using personnel security processing tools, including the DoD personnel security system of record (e.g. DISS) and Electronic Questionnaires for Investigations Processing (e-QIP).

1.6.11.8 Program Manager must have a minimum of ten (10) years of experience managing DoD Security Operations projects. Must have experience with Government contract project scheduling, tracking, risk analysis, cost management, personnel management, project performance evaluation, and process improvement. Establishing processes and assigning appropriate resources to effectively fulfill contract performance requirements. Must have a minimum degree of a Bachelor of Science or Bachelor of Arts (BS/BA). Must have or be able to obtain Project Management Professional (PMP) certification within six months of contract start date.

1.6.11.9 Senior Security Specialist must have a minimum of five (5) years of experience managing Security Operations projects. Must have experience with Government contract project scheduling, tracking, risk analysis, project performance evaluation, and process improvement. Establishing processes and assigning appropriate resources to effectively fulfill contract performance requirements. Must be able to assesses security risk factors, determine protective measures, and ensure adjudication guidelines and personnel security policies are enforced to minimize the possibility of national defense information getting into the hands of unauthorized personnel. Must have experience tracking and maintaining security clearances for all personnel assigned to a Command. Must be familiar with special background investigations for military and civilian personnel who require a security clearance. Must be able to determine the requirements for the granting of interim security clearance and processing compelling needs for access to SCI information to provide recommendations to the government on whether to process these types of clearance requests. Must have experience responding to Statement of Reasons and Request for Information to the DoD Central Adjudication Facility. Must have a minimum degree of a Bachelor of Science or Bachelor of Arts (BS/BA).

1.6.11.10 Physical Security Specialists (GSA Locksmith) must be able to lift 50lbs and climb a ladder, be familiar with UL Standards. Must have a minimum of three (3) years of specialized experience in physical security. Must have experience participating as a technical expert in resolving problems in existing security systems and programs requiring innovative solutions, including all aspects of physical security. Must have knowledge of governing laws, regulations, precedents, and directives governing DNI, DoD, and SCI security programs. Must have knowledge of DNI, DoD, and SCI physical security program concepts and principles.

Must have experience advising top-level agency security and subject matter managers on new developments and advances. Must have experience recommending methods for enhancing the efficiency of security systems through modifications and applications of evolving technology. Must have experience evaluating and making recommendations concerning overall plans and proposals for major agency and/or organizational security projects. Must have GSA lock smith certifications. Must be able to conduct and document physical security inspections, safe inventories, and lock accountability and maintenance. Must have a minimum of a high school diploma. Both physical security specialists will have the ten-day training titled: GSA AUTHORIZED SAFE & VAULT TECHNICIAN & INSPECTOR TRAINING & CERTIFICATION, One security specialists will have this five-day training: PROFESSIONAL LOCKSMITHING II: DOOR & DOOR HARDWARE INSTALLATION. One security specialist will have this two-day training: GSA II: FF-L-2740B LOCK DRILLING. One security specialist will have this one-day training: LKM10K LOCK SERIES CERTIFICATION. One security specialist will have this one-day training: KABA MAS X-10 LOCK CERTIFICATION.

1.6.11.11 Badging/Personnel Security Specialist: In/out process, to include SCI Indoctrination Brief of assigned and attached personnel; assist with executing non-disclosure agreements, and create and update local personnel security records/files. Establish/disestablish appropriate security relationship in the personnel security system of record (i.e., DISS) and update records, as required. Process in/out-going clearance certification/visit access requests (e.g. VAR, PERMCERT, etc.) within 3 business days. Upon receipt of any derogatory, conflicting, or questionable data from security entities, counterintelligence, criminal investigations or other source, immediately notify the government PERSEC Manager. Upon receipt, review submitted security investigative paperwork, within one business day, for completeness. Be knowledgeable of the e-QIP processes and capable of initiating and submitting investigations to OPM.

Prepare and maintain security clearance investigation status reports/rosters and access badge reports/rosters.

Update security database with required personnel security information (e.g. clearance data, investigation type/date, access level, etc.) for all personnel issued a JTF-GTMO security badge, including visitors, assigned and attached personnel. Input security information into the personnel security system of record (i.e., DISS) and track reports of incident within one business day upon receipt. Create and maintain electronic and hardcopy personnel security records/files (active and inactive); destroy local files in accordance with applicable records management disposition instructions. Process pre/post foreign travel forms. Issue security access badges in accordance with local policy and PERSEC SOPs. Brief visitors on JTF-GTMO security procedures including but not limited to escort requirements, protection of classified information and CUI, and use of media and electronic devices, and prohibited items. Brief JTF-GTMO escorts on escort responsibilities. Must have a minimum of three (3) years of personnel security experience.

Must have working knowledge of DoD and Intelligence Community (IC) directives, regulations, and procedures governing the Personnel Security Program. Must have knowledge of DNI, DoD, and SCI personnel security programs, concepts, and principles, and of DoD investigative agencies techniques and procedures. Must have general knowledge of Physical, Information, Industrial, and SCIF Management Programs and how they relate to the Personnel Security Program. Must have a minimum of a high school diploma.

1.6.11.12 Administrative/Personnel Security Specialist will maintain tracking records and filing systems, archives files as necessary. Recommend new administrative support processes. Execute Directorate/Office security in and out-processing requirements. Issue security related equipment, records, receipts, or supplies.

Maintain a schedule of appointments for a manager or offices. Answer security related telephone calls, directs calls to the appropriate branch or office, and take messages. Research, records, and reports statistical analysis for historical and planning purposes. Provide security support for passing, verifying, and receiving clearances, confirming Sensitive Compartmented Information (SCI) security eligibility, processing visitor requests, processing requests for Badges, and processing Visit Certifications and Perm Certifications.

Update security data, run inquiries, provide quality control, develop reports using various IC and/or DOD databases. Provide support coordinating, tasking and managing security action responses from internal office, other Government, and industry organizations. Maintain and update appropriate security related databases. Provide administrative/customer support duties for access control and physical security support to the Headquarter buildings. Issue and manage badges for Headquarters personnel and visitors, which includes issuing Intrusion Detection System (IDS) pin codes for the Access Control System (ACS). Update data, provide quality control, run reports, use the Level Systems for proper badging, Visit Request and Badging System (VRBS), Access Polygraph Investigative Collection System (APICS), and others as needed. Process certifications for access via fax, email, electronic message format and IC databases for visitors' access for daily visit or multiple visits up to one year. Assist with badge issues, provide visitors information support, directions and assist in contacting visitor POC. Assist with onboarding and out-processing of personnel to include badge creation for new personnel and badge destruction for departed personnel as well as assist in updating accesses for personnel. Assist in the set-up and conduct of the weekly briefing for new personnel introduction to the facility. Must have a minimum of three (3) years of administrative related experience in security. Must have working knowledge of DoD and Intelligence Community (IC) directives, regulations, and procedures governing the DoD Security Programs. Must have knowledge of DNI, DoD, and SCI personnel security programs, concepts, and principles, and of DoD investigative agencies techniques and procedures. Must have general knowledge of administrative duties relating to creating, developing, and editing multiple file types across Microsoft 365. Must have a minimum of a high school diploma.

1.6.11.13 Information Security Specialist/Security Education and Training Awareness (SETA): Information Security Specialist/Security Education and Training Awareness (SETA): Information Security Specialists will assist in developing, implementing, and monitoring policies, instructions, procedures, control systems, and methods for such functions and activities as: delegation and exercise of classification and declassification authority; assist in the development of classification guides, document marking, safeguarding, and use; personnel access controls; need to know criteria; physical storage and control; and transmitting, transferring, reproducing, downgrading, and destroying information. Specialists will perform oversight reviews to monitor program implementation and practices in those areas by lower echelons and other supported organizations. Performance of this work commonly requires coordination with scientific, technical, and other subject-matter specialists to assess risk of loss, value of loss, and the classification level appropriate to information sensitivity. Execute a SETA program including but not limited to initial newcomer orientation briefs, mandated annual security training, refresher training, awareness and reference materials, etc. using various means (e.g. CBTs, presentations, briefings, pamphlets/tri- folds, newsletters, etc.) and delivery methods (e.g. online/CBT, briefer led in-person and virtual briefings, recorded presentations, etc.). Provide training completion rates monthly. Must have a minimum of three (3) years of information security related experience. Must have working knowledge of DoD and Intelligence Community (IC) directives, regulations, and procedures governing the DoD Security Programs. Must have knowledge of DNI, DoD, and SCI personnel security programs, concepts, and principles, and of DoD investigative agencies techniques and procedures. Must have general knowledge of administrative duties relating to creating, developing, and editing multiple file types across Microsoft 365. Must have a minimum of a high school diploma.

1.6.12 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious.