24Q0046 - GTMO SOS-2.v2 - USSOUTHCOM Solicitation-7.26.2024.pdf

SEE ADDENDUM

( No Col lect Cal ls )

W91QEX24Q0046 26-Jul-2024

b. TELEPHONE NUMBER

305-437-1811

8. OFFER DUE DATE/LOCAL TIME

09:00 AM 26 Aug 2024

5. SOLICITATION NUM BER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

( SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t . Use Only)

23.

CODE 10. TH IS ACQUISI TION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91QEX9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAM E

SHERWIN D. RILEY

2. CONTRACT NO. 3 . AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLI CI TATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52. 212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRI ATION DATA

1. REQUISITION NUMBER

20.

ADDI TIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52. 212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDI NG ANY ADDITI ONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO I TEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THI S DOCUMENT AND RETURN

% FOR:SET ASI DE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

410TH CSB - RCO MIAMI

9301 NW 33RD ST

DORAL FL 33172

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DI SCOUNT TERMS11. DELIVERY FOR FOB DESTI NA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLIC ITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$47,000,000

NAICS:

561210

X

OFFER DATED

29. AW ARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWI SE IDENTIFI ED ABOVE AND ON ANY

COPI ES TO ISSUI NG OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN- OWNED

SM ALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF103

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEI VED INSPECTED

32b. SIGNATURE OF AUTHORI ZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATI VE

32e. MAILI NG ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORI ZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FI NALPARTIALCOMPLETE

36. PAY MENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHI P NUMBER

PARTI AL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAY MENT

41b. SIGNATURE AND TITLE OF CERTIFYI NG OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC 'D (YY/ MM/DD) 42d. TOTAL CONTAI NERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Months

PHASE-IN

FFP

The Contractor shall conduct phase in services in accordance with the Performance Work Statement (PWS), see for specific details.

FOB: Destination

PSC CD: R799

NET AMT

0002 8 Months Information Security SETA I

FFP

In accordance to the Performance Work Statement, (PWS), see for specific details.

0003 8 Months Information Security SETA II

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

0004 8 Months Physical Security Specialist I (GSA LS)

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

0005 8 Months Physical Security Specialist II (GSA LS)

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

0006 8 Months Administrative Specialist/Security

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

0007 8 Months Personnel Seucrity Specialist l

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

0008 8 Months Personnel Security Specialist II

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

0009 8 Months Personnel Security Specialist III

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

0010 8 Months Personnel Security Specialist IV

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

0011 8 Months Senior Security Specialist

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

0012 8 Months Contract Program Manager

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

0013 1 Job Surge

FFP

The Contractor may be required to provide services outside of the hours as specified above for support services as necessary to accomplish mission goals and directives. The Government will set aside funds accordingly for these costs if needed. Surge capability hours must be approved by COR prior to commencement of work outside of work hours no later than one (1) business day prior to needed support.

0014 1 Job Other Direct Cost (NTE)

FFP

This line item is for reimbursement of living expenses and relocation expenses (i.e.rent, utilities, shipping of household goods and vehicles, and other expenses associated in direct support to the operations of this contract in accordance with PWS. (Excluding Medical which shall be covered in the DBA CLIN). The Offeror will inset the amount of $600,000.00 for this CLIN (The Government will only pay actuals incurred).

0015 1 Job Travel

FFP

All travel shall be requested and approved prior to departure by the Contracting Officer Representative (COR). Unapproved or instantiated travel documentation will not be reimbursed. Note - The actual amount to be paid for travel, per authorized trip, will be according to the U.S. Government’s Joint Travel Regulation (JTR) and shall be reasonable and allowable only to the extent that they do not exceed daily, the maximum per diem rates in effect for that locale at the time of travel. For solicitation purposes, the Offeror shall use $200,000.00 for this

CLIN.

0016 1 Job Defense Base Act (DBA) Insurance (Cost)

FFP

Defense Base Act Insurance IAW Special Contract Requirements. The amount listed by the offeror on this CLIN is the estimated DBA insurance premium (estimated payroll of the offeror and its subcontractors times the applicable rate(s)).

The actual amount paid by the government under this CLIN will be based on the amount of the Agent/Broker’s invoice submitted by the offeror after contract award. In the event of recalculation of the premium by the Insurance Carrier based on actual payroll amounts, the contracting officer will adjust this CLIN by contract modification to reflect actual premium amounts paid. (The Government will only pay for actuals incurred on the policy).

0017 1 Job Service Contract Reporting

FFP

The contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. If contract period of performance ends prior to September 30, the contractor has 30 day from end date of the contract to complete the SCR requirement.

1001 12 Months Information Security SETA I

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

1002 12 Months Information Security SETA II

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details

1003 12 Months Physical Security Specialist I

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

1004 12 Months Physical Security Specialist II

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

1005 12 Months Administrative Specialist/Security

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

1006 12 Months Personnel Security Specialist l

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

1007 12 Months Personnel Security Specialist Il

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

1008 12 Months

Personnel Security Specialist IIl

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

FOB: Destination

PSC CD: R799

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1009 12 Months

Personnel Security Specialist IV

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

FOB: Destination

1010 12 Months Senior Security Specialist

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

1011 12 Months Contract Program Manager

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

1012 1 Job Surge

FFP

The Contractor may be required to provide services outside of the hours as specified above for support services as necessary to accomplish mission goals and directives. The Government will set aside funds accordingly for these costs if needed. Surge capability hours must be approved by COR prior to commencement of work outside of work hours no later than one (1) business day prior to needed support.

1013 1 Job Other Direct Cost (NTE)

FFP

This line item is for reimbursement of living expenses and relocation expenses (i.e.rent, utilities, shipping of household goods and vehicles, and other expenses associated in direct support to the operations of this contract in accordance with PWS. (Excluding Medical which shall be covered in the DBA CLIN). The Offeror will inset the amount of $600,000.00 for this CLIN (The Government will only pay actuals incurred)

1014 12 Months Travel

FFP

All travel shall be requested and approved prior to departure by the Contracting Officer Representative (COR). Unapproved or instantiated travel documentation will not be reimbursed. Note - The actual amount to be paid for travel, per authorized trip, will be according to the U.S. Government’s Joint Travel Regulation (JTR) and shall be reasonable and allowable only to the extent that they do not exceed daily, the maximum per diem rates in effect for that locale at the time of travel. For solicitation purposes, the Offeror shall use $200,000.00 for this

CLIN.

1015 12 Months Defense Base Act (DBA) Insurance (Cost)

FFP

Defense Base Act Insurance IAW Special Contract Requirements. The amount listed by the offeror on this CLIN is the estimated DBA insurance premium (estimated payroll of the offeror and its subcontractors times the applicable rate(s)).

The actual amount paid by the government under this CLIN will be based on the amount of the Agent/Broker’s invoice submitted by the offeror after contract award. In the event of recalculation of the premium by the Insurance Carrier based on actual payroll amounts, the contracting officer will adjust this CLIN by contract modification to reflect actual premium amounts paid. (The Government will only pay for actuals incurred on the policy).

1016 12 Months Service Contract Reporting

FFP

The contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. If contract period of performance ends prior to September 30, the contractor has 30 day from end date of the contract to complete the SCR requirement.

2001 12 Months Information Security SETA I

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

2002 12 Months Information Security SETA II

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

2003 12 Months Physical Security Specialist I

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

2004 12 Months Physical Security Specialist II

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details

2005 12 Months Administrative Specialist/Security

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

2006 12 Months Personnel Security Specialist l

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details

2007 12 Months Personnel Security Specialist Il

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

2008 12 Months Personnel Security Specialist IIl

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

2009 12 Months Personnel Security Specialist IV

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

2010 12 Months Senior Security Specialist

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

2011 12 Months Contract Program Manager

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

2012 1 Job Surge

FFP

The Contractor may be required to provide services outside of the hours as specified above for support services as necessary to accomplish mission goals and directives. The Government will set aside funds accordingly for these costs if needed. Surge capability hours must be approved by COR prior to commencement of work outside of work hours no later than one (1) business day prior to needed support.

2013 1 Job Other Direct Cost (NTE)

FFP

This line item is for reimbursement of living expenses and relocation expenses (i.e.

rent, utilities, shipping of household goods and vehicles, and other expenses associated in direct support to the operations of this contract in accordance with PWS. (Excluding Medical which shall be covered in the DBA CLIN). The Offeror will inset the amount of $600,000.00 for this CLIN (The Government will only pay actuals incurred).

2014 1 Job Travel

FFP

All travel shall be requested and approved prior to departure by the Contracting Officer Representative (COR). Unapproved or instantiated travel documentation will not be reimbursed. Note - The actual amount to be paid for travel, per authorized trip, will be according to the U.S. Government’s Joint Travel Regulation (JTR) and shall be reasonable and allowable only to the extent that they do not exceed daily, the maximum per diem rates in effect for that locale at the time of travel. For solicitation purposes, the Offeror shall use $200,000.00 for this

CLIN.

2015 1 Job Defense Base Act (DBA) Insurance (Cost)

FFP

Defense Base Act Insurance IAW Special Contract Requirements. The amount listed by the offeror on this CLIN is the estimated DBA insurance premium (estimated payroll of the offeror and its subcontractors times the applicable rate(s)).

The actual amount paid by the government under this CLIN will be based on the amount of the Agent/Broker’s invoice submitted by the offeror after contract award. In the event of recalculation of the premium by the Insurance Carrier based on actual payroll amounts, the contracting officer will adjust this CLIN by contract modification to reflect actual premium amounts paid. (The Government will only pay for actuals incurred on the policy).

2016 1 Job Services Contract Reporting

FFP

The contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. If contract period of performance ends prior to September 30, the contractor has 30 day from end date of the contract to complete the SCR requirement.

3001 12 Months Information Security SETA I

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details

3002 12 Months Information Security SETA II

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

3003 12 Months Physical Security Specialist I

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

3004 12 Months Physical Security Specialist II

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

3005 12 Months Administrative Specialist/Security

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

3006 12 Months Personnel Security Specialist l

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

3007 12 Months Personnel Security Specialist Il

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

3008 12 Months Personnel Security Specialist IIl

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

3009 12 Months Personnel Security Specialist IV

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

3010 12 Months Senior Security Specialist

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details.

3011 12 Months Contract Program Manager

FFP

In accordance with the Performance Work Statement, (PWS), see for specific details

3012 1 Job Surge

FFP

The Contractor may be required to provide services outside of the hours as specified above for support services as necessary to accomplish mission goals and directives. The Government will set aside funds accordingly for these costs if needed. Surge capability hours must be approved by COR prior to commencement of work outside of work hours no later than one (1) business day prior to needed support

3013 12 Months Other Direct Cost (NTE)

FFP

This line item is for reimbursement of living expenses and relocation expenses (i.e.

rent, utilities, shipping of household goods and vehicles, and other expenses associated in direct support to the operations of this contract in accordance with PWS. (Excluding Medical which shall be covered in the DBA CLIN). The Offeror will inset the amount of $600,000.00 for this CLIN (The Government will only pay actuals incurred).

3014 1 Job

Travel

FFP

All travel shall be requested and approved prior to departure by the Contracting Officer Representative (COR). Unapproved or instantiated travel documentation will not be reimbursed. Note - The actual amount to be paid for travel, per authorized trip, will be according to the U.S. Government’s Joint Travel Regulation (JTR) and shall be reasonable and allowable only to the extent that they do not exceed daily, the maximum per diem rates in effect for that locale at the time of travel. For solicitation purposes, the Offeror shall use $200,000.00 for this

CLIN.

FOB: Destination

PSC CD: R799

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

3015 1 Job

Defense Base Act (DBA) Insurance (Cost)

FFP

Defense Base Act Insurance IAW Special Contract Requirements. The amount listed by the offeror on this CLIN is the estimated DBA insurance premium (estimated payroll of the offeror and its subcontractors times the applicable rate(s)).

The actual amount paid by the government under this CLIN will be based on the amount of the Agent/Broker’s invoice submitted by the offeror after contract award. In the event of recalculation of the premium by the Insurance Carrier based on actual payroll amounts, the contracting officer will adjust this CLIN by contract modification to reflect actual premium amounts paid. (The Government will only pay for actuals incurred on the policy).

FOB: Destination

3016 12 Months

Service Contract Reporting

FFP

The contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. If contract period of performance ends prior to September 30, the contractor has 30 day from end date of the contract to complete the SCR requirement.

FOB: Destination

Section C - Descriptions and Specifications

PWS

PERFORMANCE WORK STATEMENT (PWS) UNITED STATES SOUTHERN

COMMAND (USSOUTHCOM) FOR SECURITY OPERATIONS SUPPORT 2,

JOINT TASK FORCE GUANTANAMO BAY, CUBA (JTF-GTMO)

28 June 2024

P art Ge ne ral Inf or ma tio n

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The Contractor shall ensure that all contractor employees and subcontractor employees are medically, dentally, and psychologically fit for performance of their duties.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Security Services Support as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: Security Service supports JTF-GTMO’s collateral and SCI security programs, including but not limited to administrative, personnel, physical, information, and industrial security functions. These programs are designed to protect the command’s people, information, property and operations from acts of espionage, sabotage, terrorism, workplace violence, and other criminal acts; as well as acts of negligence affecting the command’s security posture. The contractor shall provide support to USSOUTHCOM’s mission as outlined in this PWS.

1.3 Objectives: The Contractor shall have the expertise, capability, and resources to effectively manage and oversee a sufficient, stable, and qualified workforce; and the resources to furnish all the following support services using a cost-effective approach that enhances JTF-GTMO’s ability to achieve its national defense mission.

1.4 Scope: The scope of this contract covers the entire spectrum of non-inherently governmental services and solutions associated with supporting JTF-GTMO as required by this Performance Work Statement (PWS). The contractor shall provide security service support operations needed to support JTF-GTMO. It is foreseeable that changes in security requirements, software, and systems will occur during the performance period of this contract. The Contractor and their workforce must have the ability to successfully adapt to these changes and accomplish all performance requirements in a timely and responsive manner.

1.5 Period of Performance: The Period of Performance shall be a base period of nine (9) months (that includes a month Phase In/Out Period as well) from date of contract execution and four (4), twelve (12) month Option Periods.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.1 The contractor shall develop and implement procedures to identify, prevent, and ensure no recurrence of defective services. The QCP shall be submitted within thirty (30) days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing or any proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions.

The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services.

The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.1.3 Inspection System: The contractor shall develop, implement and maintain a system to inspect the services to ensure compliance with PWS requirements, and applicable laws and regulations. The contractor shall specify a scheduled frequency of inspections, the titles of the individuals who shall do the inspection, and their organizational placement.

1.6.1.4 Deficiency Prevention: The contractor shall identify and prevent defects in quality of products and services performed before the level becomes unacceptable. The Quality Control Plan shall be designed to intercept inferior services before they are provided to the Government.

1.6.1.5 Inspection Files: The contractor shall document all inspections conducted, and the necessary corrective and preventive actions taken. This documentation shall be kept on site and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

1.6.1.6 Complaints: The contractor shall document all customer complaints and report the complaint to the COR within one workday after receipt of complaint. The contractor shall use electronic mail or other written memoranda as notification. Each customer complaint reported to the COR shall have a scheduled completion date subject to COR approval. The Quality Control Plan shall be updated, at no additional cost to the Government, as required to preclude a recurrence of the complaint.

1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the minimum acceptable defect rate(s), and deductions, if applicable.

1.6.3 Recognized Holidays: Contractor will observe the following holidays except as otherwise specified during the performance of this contract where emergency work is required.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of 0730- 1630 Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The above hours shall be identified as core hours. Core hours are those hours when contractor employees will be present at the place of duty appointed by the Government. At the direction of the Government, the above-mentioned core hours may be adjusted from time to time to support operational requirements. The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential. The Contractor shall, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.4.1 Surge Capability: The Contractor may be required to provide support services outside of the hours specified above as necessary to accomplish mission goals and directives. The Government will set aside funds accordingly for these costs if needed. Surge capability hours must be approved by COR prior to commencement of work outside of work hours no later than one (1) business day prior to needed support.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at JTF-GTMO, Guantanamo Bay, Cuba, with some work performed at HQ USSOUTHCOM, 9301 NW 33rd Street, Doral, FL 33172, as directed by the Government.

1.6.6 Type of Contract: The government will award a Firm Fixed Price contract. This is a non-personal services type contract.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”

1.6.7.3 Personnel Security Clearance Requirements: Contractor personnel performing work under this contract shall have the required security clearance (see position security clearance requirements below). With the exception of two badging positions as annotated below, all contractors shall have an active personnel security clearance at the Top Secret level based upon a T5 or T5R investigation completed within the past five (5) years and shall also be determined eligible for access to Sensitive Compartmented Information (SCI) by the Central Adjudication Services (CAS) or other designated adjudication authority level in the Army Centralized Contracts and Security Portal (ACCS) at time of the proposal submission, and must maintain the level of security required for the life of the contract. The two badging positions require an active personnel security clearance at the

Secret level based upon a T3 or T3R investigation. The security requirements are IAW with the attached DD Form 254, “Department of Defense (DOD) Security Classification Specification.” The Contractor shall ensure that contractor employees and sub-contractor employees performing services under this contract comply with FAR 52.204-2, Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contract will ensure the employee complies with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DOD 5220.22-M) and any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.

Position Total Personnel

TOP SECRET/SCI SECRET

Information Security/Security Education and Training Awareness

(SETA)

2 2 0

Physical Security Specialist (GSA Locksmith)

2 2 0

Administrative/Personnel Security Specialist

1 1 0

Badging/Personnel Security Specialist

4 2 2

Senior Security Specialist 1 1 0 Program Manager (PM) 1 1 0

1.6.7.3.1 The contractor shall follow DOD Federal Acquisition Regulation Supplement (DFARS) clause 252.223-7004, Drug-free Work Force, and local JTF-GTMO policies regarding drug testing. The contractor shall conduct drug tests, ensuring all secret and top secret cleared contractor employees are tested at least once per year, each year of the contract, and when/if there is a reasonable suspicion by the government that an employee uses or has used illegal drugs. The drug testing shall be at the contractor’s expense. All drug test results shall be made available to both the KO and COR within 24 hours of known test results.

1.6.7.4 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement. Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.6.7.4.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.4.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.7.4.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.4.4 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures:

Contractor and all associated sub‐contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC‐III) and Terrorist Screening. Database (Army Directive 2014‐05/AR 190‐13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative); or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.7.4.5 Contractor Common Access Card (CAC) Eligible Requirements: Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or

(3) Physical access to multiple DOD facilities or multiple non- DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.7.4.5.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.7.5 Employment Eligibility: The Contractor shall ensure that all Contractor employees and sub-contractor employees performing services under this contract in the U.S. or its territories have been pre-screened for employment eligibility using the E-verify Program on the Department of Homeland Security website http://www.uscis.gov/e-verify. Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this contract. Verification of the eligibility check will be made available to the KO or COR upon request. This requirement is not in lieu of and does not relieve the Contractor from the I-9 Employment Eligibility Verification Forms for employment of personnel.

1.6.7.6 Access to Government Information Systems: All Contractor employees and subcontractor employees performing services under this contract who have access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully completed the DoD Information Assurance Awareness training prior to access to the information system and then annually thereafter.

1.6.7.7 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. Contractor shall not duplicate keys provided by the Government. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.6.7.7.1 The Contractor shall report any occurrences of lost or duplicate keys/key cards to the KO and the COR (and physical property manager, if applicable) within two (2) hours or the next business day if after hours [time period may be changed to match local policies and guidance] and to request key or lock(s) replacement.

This notification and request for key(s) and lock replacement shall be submitted in writing. The total cost of the replacement may be at the Contractor’s expense.

1.6.7.7.2 Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s).

Contractor personnel shall follow security access requirements when entering secure areas. Contractor shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.

1.6.7.8 Lock Combinations: The Contractor shall establish and implement methods to ensure all lock combinations are protected from unauthorized persons. The Contractor shall ensure lock combinations are changed when personnel with access to the combinations no longer have a need to know IAW local security policies and procedures, DoDR 5200.08, and DoDI 5200.08. These procedures shall be included in the Contractor’s QCP.

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.9.1 The COR retains all inherent government functions. The assigned COR will convey government product tasking to the Contractor’s on-site Program Manager, ensure the Contractor’s products meet government requirements, and accept on behalf of the government, products delivered by the Contractor.

The COR or designated technical task manager will address work schedules, project scheduling, and task management through the Contractor’s on-site Program Manager.

1.6.9.2 Product tasking and acceptance of delivery by the government will follow existing JTF-GTMO Security administrative processes and procedures and may be either verbal or written. The COR, in coordination with the Command Security Manager, will determine and establish suspense dates for draft and final products at the time each product or project is tasked to the Contractor. Products shall be delivered in soft or hard copy, as determined by the government, using JTF-GTMO, USSOUTHCOM, DoD, and other prescribed standard formats. Product or task acceptance by the government may be either verbal or written.

Products delivered by the Contractor that are determined to be incomplete by the government, will be returned to the Contractor with guidance for product changes, additions, deletions, corrections, or modifications.

1.6.9.3 All products shall be drafted using established government organizational processes that include coordination with various command and staff elements, as well as other U.S. national agencies. The government will provide all contractor personnel with initial orientation training on organizational processes and product formats.

1.6.10 Key Personnel: The follow personnel are considered key personnel by the government: On-site, Program Manager (PM), Senior Security Specialist, Badging/Personnel Security Specialist, Administrative/Personnel Security Specialist, Physical Security Specialist (GSA Locksmith), Information Security/Security Education and Training Awareness (SETA). Qualifications for all key personnel are listed below: Resumes are required for key personnel, even if key personnel functions are combined with functions stated in part five (5) of the PWS. Exception to the qualifications require prior approval by the COR. The contractor shall provide a Program Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The program manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

Position Total Personnel

Information Security/Security Education and Training Awareness (SETA)

Physical Security Specialist (GSA Locksmith)

Administrative/Personnel Security Specialist 1 Badging/Personnel Security Specialist 4 Senior Security Specialist 1 Program Manager (PM) 1

1.6.11 Special Qualifications or Certifications: The Contractor shall possess the special qualifications listed below.

1.6.11.1 All contractors shall have knowledge of the Federal Enterprise Architecture (FEA) and Department of Defense (DoD) Enterprise Architecture framework (e.g., SIPR, NIPR), and the Information Technology (IT)/Cybersecurity rules and regulatory authorities to develop and implement policies and planning concepts, and project management methods.

1.6.11.2 All contractors shall have knowledge of governing laws, regulations, precedents, and directives governing DoD security programs (e.g. information, personnel, physical, industrial, etc.).

1.6.11.3 All contractors shall have general knowledge and perspective of the operational, procedural, and technical standards that achieve interoperability with other non-DoD Federal Government agencies.

1.6.11.4 All contractors shall be proficient using basic Microsoft Office software applications (e.g., Word, PowerPoint, Excel, and Access).

1.6.11.5 All contractors shall have a working knowledge working with using Records Message Traffic (RMT) and the Automated Message Handling System (AMHS).

1.6.11.6 A minimum of two (2) Information Security contractors shall be certified to operate destruction equipment, including a Security Engineered Machinery (SEM) Model 23/5 disintegrator.

1.6.11.7 All Personnel Security contractors shall be proficient using personnel security processing tools, including the DoD personnel security system of record (e.g. DISS) and Electronic Questionnaires for Investigations Processing (e-QIP).

1.6.11.8 Program Manager must have a minimum of ten (10) years of experience managing DoD Security Operations projects. Must have experience with Government contract project scheduling, tracking, risk analysis, cost management, personnel management, project performance evaluation, and process improvement. Establishing processes and assigning appropriate resources to effectively fulfill contract performance requirements. Must have a minimum degree of a Bachelor of Science or Bachelor of Arts (BS/BA). Must have or be able to obtain Project Management Professional (PMP) certification within six months of contract start date.

1.6.11.9 Senior Security Specialist must have a minimum of five (5) years of experience managing Security Operations projects. Must have experience with Government contract project scheduling, tracking, risk analysis, project performance evaluation, and process improvement. Establishing processes and assigning appropriate resources to effectively fulfill contract performance requirements.