Attachment_2_-_QASP_ASB.docx

Quality Assurance Surveillance Plan (QASP) for

Office of the Deputy Under Secretary of the Army (ODUSA)

Army Science Board Study Support Services

Reviewed By:

Mark von Heeringen Functional Representative

Requiring Activity

Sabrinna R. Cosom Contracting Officer

QUALITY ASSURANCE SURVEILLANCE PLAN

FOR ASBSSS

1.0. INTRODUCTION

1.1. Purpose. The role of the government in quality assurance is to ensure contract standards are achieved. The purpose of the QASP is to identify the methods and procedures the government will use to evaluate Contractor actions while performing the requirements in the Performance Work Statement (PWS). It is designed to provide an effective surveillance method by monitoring Contractor performance for each listed performance objective in the Performance Requirements Summary for the system integration services contract.

1.1.1. The QASP provides a systematic method to evaluate the advisory assistance services the Contractor is required to furnish to the Army Science Board.

1.1.2. The QASP has been developed by the requiring activity. It is designed to provide direction to personnel performing contract surveillance activities. Personnel surveying the contract terms and conditions and PWS requirements will periodically review the QASP throughout the life of the contract.

2.0. ROLES AND RESPONSIBILITIES.

2.1. Contracting Officer Representative (COR). The COR is responsible for quality assurance guidance and to ensure that contract quality requirements, provisions, standards, and thresholds are defined, practical, enforceable, necessary, and verifiable.

2.1.1. The COR evaluates and documents Contractor performance in accordance with the QASP and PWS.

2.1.2. The COR notifies the Contracting Officer of any significant performance deficiencies using a Contractor Discrepancy Report with supporting documentation.

2.1.3. The COR maintains surveillance documentation.

2.1.4. The COR recommends improvements to the QASP and PWS throughout the life of the contract.

2.1.5. Evaluation reports of Contractor performance are due to the COR from the Army Science Board Functional Representative not later than five working days after the last day of each month. Supporting documentation may include but is not limited to meeting minutes, correspondence, trip reports, and deliverables.

2.1.6. The COR shall ensure Contractor Manpower Reporting is provided IAW section 8.0 below.

2.2. Contracting Officer (KO). The Contracting Officer is responsible to safeguard the interests of the United States in contractual relationships. Only the contracting officer is authorized to bind the government and then, only to the extent of the authority delegated to them through the issuance of a warrant.

2.2.1. The KO delegates authority for inspection and/or acceptance in accordance with the terms of the contract.

2.2.2 The KO informs the contractor of the names, duties, and limitations of authority for all quality assurance personnel assigned to the contract.

3.0. DESCRIPTION OF SERVICES

3.1. Scope of Work. The Contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items necessary to provide the Army Science Board assistance services, except for Government Furnished Information and Equipment specifically defined in the Performance Work Statement (PWS).

4.0. QUALITY REQUIREMENTS

4.1 Quality Control Program. The Contractor, not the government, is responsible for management and quality control actions to meet the terms of the contract.

4.1.2. The quality control program is the driver for quality. The Contractor is required to develop a comprehensive program of inspections and monitoring actions. The first major step to ensuring a “self-correcting” contract is to ensure that the quality control program, approved at the beginning of the contract, provides the measures needed to lead the Contractor to success.

4.1.3. Once the quality control program is accepted, careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program.

5.0. SURVEILLANCE

5.1 Surveillance Schedule. The Contracting Officer Representative (COR) will perform surveillance at least monthly upon receipt of required monthly status report, and will periodically consult milestone status/trends throughout the month.

5.2 Surveillance Methods. This QASP will incorporate 100% inspection of deliverables with periodic surveillance of in-process performance to ensure the Contractor complies with the PWS requirements. All PWS 4.6 deliverables will be assessed using this method of surveillance.

5.3 Surveillance Team. The surveillance team consists of the following key players: Contracting Officer Representative, Contracting Officer, and Program Manager.

5.4 Unacceptable Performance. If the number of complaints/defects exceeds the performance threshold for any objective, the COR will determine the possible cause of this unacceptable performance. Government-caused complaints/defects shall not be counted against the Contractor. The same applies to any other requirement of the contract when Government-caused complaints/defects are the cause of unacceptable Contractor performance. If the Contractor’s performance is judged unacceptable for any requirement in the by COR, COR will inform the Contractor’s on-site representative, and request his or her signature and date of surveillance on documentation acknowledging notification. If the on-site Contractor representative refuses to sign, COR personnel shall annotate on the documentation the date and time of notification and name of representative and his/her refusal to acknowledge. If the Contractor disputes the results of surveillance, COR must refer the Contractor to the contracting officer for resolution. Significant performance deficiencies must be submitted to the Contracting Officer using a Contractor Discrepancy Report and include supporting documentation.

5.5 Revisions. Revisions to this QASP are the joint responsibility of the requiring activity and the contracting office. However as a result of partnering with the Contractor, surveillance checklists may be revised jointly by COR personnel and Contractor personnel. The contracting officer must approve the revisions in writing before being used by COR personnel.

6.0 DOCUMENTATION REQUIREMENTS.