Section L

PROPOSAL PREPARATION AND SUBMISSION INSTRUCTIONS.

1. INTRODUCTION:

a. Offerors should carefully examine the specifications and fully inform themselves as to all conditions and matters which can in any way affect the work or the cost thereof.

Should an offeror find discrepancies in or omissions from the specifications, other documents, or should he or she be in doubt as to their meaning, the offeror should notify the Contracting Officer at once and obtain clarification prior to submitting their offer.

b. Offeror's Responsibility. It is the offeror's responsibility to ensure the completeness and accuracy of his or her proposal. Corrections will not be made by the Government.

c. Offerors are required to have an active System for Award Management (SAM) registration, with no active exclusions. Representation and certifications should be completed by the proposal due date to avoid any unnecessary delays in contract award.

d. Proposals shall be submitted via email with the subject line reading CRREL AGST Services to: kwamaine.d.clark@usace.army.mil Only electronic submissions will be accepted. All questions concerning this solicitation must be submitted to the Government via email to Kwamaine.d.clark@usace.army.mil. The Government will accept questions up to ten (10) calendar days of the due date.

2. PROPOSAL PREPARATION INSTRUCTIONS

A. Offerors are required to submit the proposal in the format as shown below. All proposal materials shall contain a table of contents. All pages shall be numbered to correspond with a table of contents.

Factor Location Description FACTOR 1 VOLUME 1 Technical – Offerors shall describe their

Operations Plan FACTOR 2 VOLUME 2 Past Performance – Offeror shall demonstrate acceptable past performance FACTOR 3 VOLUME 3 Standard Form 1449, Pricing Schedule

(attachment 02)

B. Volume I - Technical Proposal shall be limited to no more than 60 pages total (20 pages Operations Plan, 20 pages Key Personnel, 20 Pages Past Performance, note; past performance questionnaires do not count toward the page limitation). Pages should have a one-inch margin on all sides. Text should be 12-point, Times New Roman. Pages exceeding the page limit will be removed and not evaluated. No mention of price shall be included in Volume I.

3.0 PROPOSAL CONTENT

3.1 VOLUME I - TECHNICAL PROPOSAL

A. Factor 1 – Subfactor 1: Operations Plan

Offeror’s Operation Plan should include the following:

a. The plan must adhere to the proposal submission instructions and address the Offeror’s approach and methodology and depth of understanding of the contract performance requirements associated with these services.

Factor 2 - Past Performance

(1) Copies of Contractor Performance Assessment Reports (CPARs – also commonly referred to as CCASS reports) for projects performed for the U.S. Government. If the project provided has a CPAR, it must be used by the Offeror to demonstrate past performance. If CPAR submission is used to validate past performance, it shall be the most recent evaluation in the system (i.e., for projects submitted as completed, the final 100% completed CPAR shall be provided). If the Offeror submits a CPAR, they are not required to submit a separate Past Performance Questionnaire for the specific project.

(2) If CPAR information is not available for a project provided for experience, a completed Past Performance Questionnaire (PPQ), attached at the end of this section (Attachment 01) must be provided per the following guidance:

a. The Past Performance Questionnaire included in the solicitation is provided for the Offeror to submit. Ensure correct phone numbers and email addresses are provided for the client point of contact.

b. Completed Past Performance Questionnaires should be submitted with your proposal. If the Offeror is unable to obtain a completed PPQ from a client for a project(s) before proposal closing date, the Offeror should still submit Form PPQ-0 with their proposal, only with blocks 1-6 filled out, which will provide contract and client information for the respective project(s).

c. Offerors should follow-up with clients/references to ensure timely submittal of questionnaires. If the client requests, questionnaires may be submitted directly to the Government’s point of contact, Contract Specialist name, via email to:

kwamaine.d.clark@usace.army.mil, with the subject reading “Past Performance Questionnaire” prior to the proposal closing date. Offerors shall not incorporate by reference into their proposal PPQs previously submitted for other RFPs. However, this does not preclude the Government from utilizing previously submitted PPQ information in the past performance evaluation.

3.2 VOLUME II, PRICE PROPOSAL

a. Tab A, Standard Form (SF) 1449 and Price Schedule attached at the end of this section (attachment 2)

Attachment 01: Past Performance Questionnaire:

NAVFAC/USACE PAST PERFORMANCE QUESTIONNAIRE (Form PPQ-0) CONTRACT INFORMATION (Contractor to complete Blocks 1-4)

1. Contractor Information Firm Name: CAGE Code:

Address: DUNs Number:

Phone Number:

Email Address:

Point of Contact: Contact Phone Number:

2. Work Performed as: Prime Contractor Sub Contractor Joint Venture Other (Explain) Percent of project work performed:

If subcontractor, who was the prime (Name/Phone #):

3. Contract Information Contract Number:

Delivery/Task Order Number (if applicable):

Contract Type: Firm Fixed Price Cost Reimbursement Other (Please specify):

Contract Title:

Contract Location:

Award Date (mm/dd/yy):

Contract Completion Date (mm/dd/yy):

Actual Completion Date (mm/dd/yy):

Explain Differences:

Original Contract Price (Award Amount):

Final Contract Price (to include all modifications, if applicable):

Explain Differences:

4. Project Description:

Complexity of Work High Med Routine How is this project relevant to project of submission? (Please provide details such as similar equipment, requirements, conditions, etc.)

CLIENT INFORMATION (Client to complete Blocks 5-8)

5. Client Information Name:

Title:

Phone Number:

Email Address:

6. Describe the client’s role in the project:

7. Date Questionnaire was completed (mm/dd/yy):

8. Client’s Signature:

NOTE: USACE REQUESTS THAT THE CLIENT COMPLETES THIS

QUESTIONNAIRE AND SUBMITS DIRECTLY BACK TO THE OFFEROR.

THE OFFEROR WILL SUBMIT THE COMPLETED QUESTIONNAIRE TO

USACE WITH THEIR PROPOSAL, AND MAY DUPLICATE THIS

QUESTIONNAIRE FOR FUTURE SUBMISSION ON USACE SOLICITATIONS.

CLIENTS ARE HIGHLY ENCOURAGED TO SUBMIT QUESTIONNAIRES

DIRECTLY TO THE OFFEROR. HOWEVER, QUESTIONNAIRES MAY BE

SUBMITTED DIRECTLY TO USACE. PLEASE CONTACT THE OFFEROR

FOR USACE POC INFORMATION. THE GOVERNMENT RESERVES THE

RIGHT TO VERIFY ANY AND ALL INFORMATION ON THIS FORM.

ADJECTIVE RATINGS AND DEFINITIONS TO BE USED TO BEST REFLECT

YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE

RATING DEFINITION NOTE

(E) Exceptional Performance meets contractual requirements and exceeds many to the Government/Owner’s benefit.

The contractual performance of the element or sub-element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor was highly effective.

An Exceptional rating is appropriate when the Contractor successfully performed multiple significant events that were of benefit to the Government/Owner. A singular benefit, however, could be of such magnitude that it alone constitutes an Exceptional rating. Also, there should have been NO significant weaknesses identified.

(VG) Very Good

Performance meets contractual requirements and exceeds some to the Government’s/Owner’s benefit.

The contractual performance of the element or sub-element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective.

A Very Good rating is appropriate when the Contractor successfully performed a significant event that was a benefit to the Government/Owner. There should have been no significant weaknesses identified.

(S) Satisfactory Performance meets minimum contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.

A Satisfactory rating is appropriate when there were only minor problems, or major problems that the contractor recovered from without impact to the contract. There should have been NO significant weaknesses identified. Per DOD policy, a fundamental principle of assigning ratings is that contractors will not be assessed a rating lower than Satisfactory solely for not performing beyond the requirements of the contract.

(M) Marginal Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being assessed reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor's proposed actions appear only marginally effective or were not fully implemented.

A Marginal is appropriate when a significant event occurred that the contractor had trouble overcoming which impacted the Government/Owner.

(U) Unsatisfactory

Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains serious problem(s) for which the contractor's corrective actions appear or were ineffective.

An Unsatisfactory rating is appropriate when multiple significant events occurred that the contractor had trouble overcoming and which impacted the Government/Owner. A singular problem, however, could be of such serious magnitude that it alone constitutes an unsatisfactory rating.

(N) Not Applicable

No information or did not apply to your contract

Rating will be neither positive nor negative.

TO BE COMPLETED BY CLIENT PLEASE CIRCLE THE ADJECTIVE RATING WHICH

BEST REFLECTS YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE.

1. QUALITY:

a) Quality of technical data/report preparation efforts E VG S M U N

b) Ability to meet quality standards specified for technical performance

E VG S M U N

c) Timeliness/effectiveness of contract problem resolution without extensive customer guidance

E VG S M U N

d) Adequacy/effectiveness of quality control program and adherence to contract quality assurance requirements (without adverse effect on performance)

E VG S M U N

2. SCHEDULE/TIMELINESS OF PERFORMANCE:

a) Compliance with contract delivery/completion schedules including any significant intermediate milestones. (If liquidated damages were assessed or the schedule was not met, please address below)

E VG S M U N

b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract

E VG S M U N

3. CUSTOMER SATISFACTION:

a) To what extent were the end users satisfied with the project?

E VG S M U N

b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes; responsiveness to administrative reports, businesslike and communication)

E VG S M U N

c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?

E VG S M U N

d) Overall customer satisfaction E VG S M U N

4. MANAGEMENT/ PERSONNEL/LABOR

a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force?

E VG S M U N

b) Ability to hire, apply, and retain a qualified workforce to this effort

E VG S M U N

c) Government Property Control E VG S M U N

d) Knowledge/expertise demonstrated by contractor personnel

E VG S M U N

e) Utilization of Small Business concerns E VG S M U N

f) Ability to simultaneously manage multiple projects with multiple disciplines

E VG S M U N

g) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Government changes

E VG S M U N

h) Effectiveness of overall management (including ability to effectively lead, manage and control the program)

E VG S M U N

5. COST/FINANCIAL MANAGEMENT

a) Ability to meet the terms and conditions within the contractually agreed price(s)?

E VG S M U N

b) Contractor proposed innovative alternative methods/processes that reduced cost, improved maintainability or other factors that benefited the client

E VG S M U N

c) If this is/was a Government cost type contract, please rate the Contractor’s timeliness and accuracy in submitting monthly invoices with appropriate back-up documentation, monthly status reports/budget variance reports, compliance with established budgets and avoidance of significant and/or unexplained variances (under runs or overruns)

E VG S M U N

d) Is the Contractor’s accounting system adequate for management and tracking of costs? If no, please explain in Remarks section.

Yes No

e) If this is/was a Government contract, has/was this contract been partially or completely terminated for default or convenience or are there any pending terminations? Indicate if show cause or cure notices were issued, or any default action in comment section below.

Yes No

f) Have there been any indications that the contractor has had any financial problems? If yes, please explain below.

Yes No

6. SAFETY/SECURITY

a) To what extent was the contractor able to maintain an environment of safety, adhere to its approved safety plan, and respond to safety issues? (Includes: following the users rules, regulations, and requirements regarding housekeeping, safety, correction of noted deficiencies, etc.)

E VG S M U N

b) Contractor complied with all security requirements for the project and personnel security requirements.

E VG S M U N

7. GENERAL

a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).

E VG S M U N

b) Compliance with contractual terms/provisions (explain if specific issues)

E VG S M U N

c) Would you hire or work with this firm again? (If no, please explain below)

Yes No

d) In summary, provide an overall rating for the work performed by this contractor.

E VG S M U N

Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):

Attachment 02 Pricing Schedule

Above Ground Storage Tanks (AGST) Service Contract CRREL BASE YEAR + 4 Option Years

BASE YEAR

Item Description Unit Cost Quantity Unit Total Cost

0001 ANNUAL INSPECTION 1 Job

REPAIRS

Regular Hours Rate:

15 Hours

0003 REPAIRS

Overtime Hours Rate:

3 Hours

Total:

Option Year 1

Item Description Unit Cost Quantity Unit Total Cost

1001 ANNUAL INSPECTION 1 Job

REPAIRS

Regular Hours Rate:

15 Hours

REPAIRS

Overtime Hours Rate:

3 Hours

Total:

Option Year 2

Item Description Unit Cost Quantity Unit Total Cost

2001 ANNUAL INSPECTION 1 Job

REPAIRS

Regular Hours Rate:

15 Hours

REPAIRS

Overtime Hours Rate:

3 Hours

Total:

Year 3

Item Description Unit Cost Quantity Unit Total Cost

3001 ANNUAL INSPECTION 1 Job

3002 REPAIRS

Regular Hours Rate:

15 Hours

REPAIRS

Overtime Hours Rate:

3 Hours

***3004 Ten Year Interior Inspection

Job

Year 4

Item Description Unit Cost Quantity Unit Total Cost

4001 ANNUAL INSPECTION 1 Job

4002 REPAIRS

Regular Hours Rate:

15 Hours

REPAIRS

Overtime Hours Rate:

3 Hours

GRAND TOTAL