A01_PWS_Revised.docx
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PWS Plumbing Services
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MANDATORY FORMAT FOR
PERFORMANCE WORK STATEMENT (PWS)
FOR
133rd Airlift Wing Plumbing Services
1.1 Scope: The Contractor shall provide all personnel, equipment, supplies, tools, materials, supervision, transportation and quality control necessary to complete maintenance, repairs, and installation of all plumbing and water distribution systems operated by the 133d Airlift Wing, Minnesota Air National Guard Base, Saint Paul, Minnesota as defined in this PWS.
1.2 Period of Performance (PoP):
1.2.1 The term of the Blanket Purchase Agreement (BPA) shall be valid for a period of five years or when the total dollar amount of all calls issued under the BPA reaches the BPA maximum dollar amount set at time agreement is established.
1.2.2 Service call limit is based off reasonability of the scope of work and shall be subject to government acceptance and Air National Guard thresholds.
1.3 Place of Performance: All work will be performed at government facility during Monday-Friday 0630-1600., except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. The Contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the work force are essential. Telecommuting is not authorized.
1.3.1 Permission to work at times other than those stated above must be obtained from the Contracting Officer or designated official at least 5 working days in advance except for urgent or emergency service calls.
1.3.2 At all times a designated government point of contact will be present on the complex when contractors are conducting work.
1.4 Emergency Service Requests and Responses: Urgent or Emergency service calls may occur based off the needs of the 133 Airlift Wing (133 AW). Urgent or Emergency repairs are defined as repairs that create a delay, change or loss of ability for the 133 AW to complete mission requirements. The contractor shall provide a response by a qualified technician within four (4) hours. Any follow up work and parts required after the initial urgent or emergency service call will require a quote on company lettered emailed, faxed, mailed, or delivered.
1.4.1 The contractor shall provide the government designated point of contact for this agreement with a signed service report after the completion of the initial response and the completion of the Urgent or Emergency service call. Detailed description of the work performed shall be documented in the service ticket upon completion of the service call.
1.4.2 Contractors are authorized to perform temporary/interim repairs on a case by case basis necessary to restore partial to full system functionality to support the 133 AW mission. All temporary repairs are subject to government acceptance before contractors leave the site. Temporary repairs must comply with all current NFPA, OSHA and local safety policies.
1.4.3 The contractor shall provide a quote and estimated time to completion for urgent or emergency repairs within two (2) business days.
1.4.4 Long lead times for materials or parts shall be identified in the comments section of the written, itemized quote from the contractor.
1.5 Quality Assurance (QA): The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s))
2.0 Technical Specifications: The following technical specifications are not directives on how the services are to be provided but an example of what traditionally has been required to successfully support the task order objective. The Contractor is encouraged to surpass the minimal technical specifications as well as demonstrate technical, operational, and administrative expertise to support the customer in exceeding organizational and department objectives. All Contractor services shall be performed at the Government location.
2.1 INTENT: The Contractor shall furnish all parts, labor, tools, materials, equipment, supervision, facilities and transportation necessary to perform both preventative and corrective maintenance on all 133rd Airlift Wing water distribution system.
Examples of required work include: repair and install interior/exterior plumbing fixtures, maintain/repair cross-connection control and backflow prevention systems, install/repair oil water separators. Install, assist, and perform maintenance and/or services to Fire Protection, POL, irrigation, sprinkler, Gas Distribution, Compressed Air Distribution, and Medical Piping systems. Replace/repair water heaters, in floor heat, repair plumbing in showers. Replace/repair toilets, urinals, sinks, and drinking fountains.
2.2 Housekeeping: The Contractor is required to maintain a neat and professional jobsite while performing contracted work. The Contractor is also required to perform a final walkthrough of all work with a 133rd CES member to verify quality, completion, and cleanliness of contracted work and workspace. All work areas shall be free of debris and obstacles that propose safety hazards.
2.3 Compliance: The contractor and all sub-contractors shall comply with all Federal, State and local codes, ordinances, rules, and regulations. Contractor shall comply with all EPA and OSHA regulations.
2.4 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.
3.0 SECURITY REQUIREMENTS: Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by Contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the Contractor employee’s installation driving privileges.
3.1 The Contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All Contractor employees shall carry proper identification with them at all times. The Contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.
3.2 The Contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The Contractor shall ensure compliance with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in Contractor security matters or processes.
3.3 Notice of REAL ID Act Implications: NOTICE: REAL ID Act enforcement by the Department of Defense has been enacted. As such, non-enhanced driver's licenses and state identification cards will become invalid for access to the Minneapolis-St. Paul MN Air National Guard/133rd Airlift Wing. Therefore, contractors, subcontractors, and delivery drivers will be required to possess an Enhanced MN Driver's License/State ID Card, or U.S. Passport for continued access to the installation. Lead time to obtain these accepted forms of identification is approximately 6 weeks. As of 15 Sep 2016 REAL ID enforcement on this installation will be implemented and all contractors, subcontractors, and delivery drivers will be denied unescorted access without one of the above credentials. The Jan 2018 date referenced in the news is for commercial air travel only; DoD/Air Force is expected to impose this requirement at any time. See below links for more detailed information:
http://www.af.mil/News/ArticleDisplay/tabid/223/Article/905207/some-ids-may-be-invalid-starting-aug-15.aspx https://www.dhs.gov/real-id-enforcement-brief https://dps.mn.gov/divisions/dvs/Pages/dvs-content-detail.aspx?pageID=684
3.4 Physical Security. The Contractor shall safeguard all Government property provided for Contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.
4.0 Contractor Manpower Reporting Application (CMRA):
| 4. 1 | The Contractor shall report ALL Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Minnesota National Guard via a secure data collection site. |
| 4. 2 | The Contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2016. Contractors may direct questions to the help desk at http://www.ecmra.mil. |
| 5.0 | Definitions and Acronyms: |
| 5.1 | DEFINITIONS: |
| 5.1.1 | Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime. |
| 5.1.2 | Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government. |
| 5.1.3 | Contracting Officer’s Representative (COR). An employee of the |
| U.S. Government designated by the KO to monitor Contractor performance. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract. | |
| 5.1.4 | Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement. |
| 5.1.5 | Deliverable. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports. |
| 5.1.6 | Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal. |
| 5.1.7 | Physical Security. Actions that prevent the loss or damage of Government property. |
| 5.1.8 | Quality Assurance. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards. |
| 5.1.9 | Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance. |
| 5.1.10 | Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements. |
| 5.1.11 | Subcontractor. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor. |
| 5.1.12 | Work Day. The number of hours per day the Contractor provides services in accordance with the contract. |
| 5.1.13 | Work Week. Monday through Friday, unless specified otherwise. |
| 5.2 | ACRONYMS: |
AFARS - Army Federal Acquisition Regulation Supplement AR - Army Regulation AT/OPSEC - Antiterrorism/Operational Security CFR - Code of Federal Regulations CONUS - Continental United States (excludes Alaska and Hawaii) COR - Contracting Officer Representative COTS - Commercial-Off-the-Shelf DA - Department of the Army DFARS - Defense Federal Acquisition Regulation Supplement DOD - Department of Defense FAR - Federal Acquisition Regulation GFP/M/E/S - Government Furnished Property/Material/Equipment/Services KO - Contracting Officer ODC - Other Direct Costs POC - Point of Contact PRS - Performance Requirements Summary PWS - Performance Work Statement QA - Quality Assurance QAP - Quality Assurance Program QASP - Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit
Quality Assurance Plan:
Task Order Objective: The objective of this contract is to: provide service to base water distribution system in accordance with the authorized price list.
Location of work is the 133rd Airlift Wing St. Paul, MN
| Deliverable |
| Performance Standard |
| Acceptable Quality Level (AQL) |
| Method Used / Frequency |
| Manpower Reporting |
| Technical |
Specification 4.0
| · Contractor shall complete manpower reporting for each call serviced. |
| Inspection during work or after completion |
| Per BPA Call line item |
| Technical |
Specification 2.1
· perform both preventative and corrective maintenance on all 133rd Airlift Wing water distribution system
· 98% compliance with manufactures guidelines
| Housekeeping |
| Technical Specification 2.2 |
| · 98% Compliance with commercial housekeeping standards. |
| Emergency Service Requests and Responses |
| Technical Specification 1.4 |
| Contractor will meet response times specified to 95% or higher. |
| Compliance with laws and regulations |
| Technical Specification 2.0 |
| · Zero violations of federal and state law |
100% Compliance with all applicable local codes and regulations
| Rating |
| Description |
| Green |
| Yes performance and technical specifications are being met at AQL. |
Yellow Yes, performance and technical specifications are currently being met at the minimum AQL, but the following service / deliverable needs contractor attention.
The Customer must identify what component of the deliverable and/or service requires attention.
Red No, performance and technical specifications are not being met at AQL and the following service / deliverable needs immediate contractor resolution.
The Customer must identify what component of the deliverable and/or service is below the minimum AQL.
QUALITY ASSURANCE WORKSHEET
Contract #____________ Contractor name:________________________________
Performance Rating
Deliverable/Service
| Quality Rating |
| Causative Factors |
| Effect on Mission |
| Action Required / Date |
Manpower Reporting
| Green |
| Comments Unnecessary for “Green” QA Rating |
Yellow
Red
Perform preventative or corrective maintenance on water distribution system
| Green |
| Comments Unnecessary for “Green” QA Rating |
Yellow
Red
Housekeeping
| Green |
| Comments Unnecessary for “Green” QA Rating |
Yellow
Red
Emergency Service Requests and Responses
| Green |
| Comments Unnecessary for “Green” QA Rating |
Yellow
Red
Compliance with laws and regulations
| Green |
| Comments Unnecessary for “Green” QA Rating |
Yellow
Red
Approved by: Date: ___________________ (Ordering Officer or Point of Contact)
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