SOW for EXEVAL Role Player Services Revised.docx

STATEMENT OF WORK (SOW)

WV CERFP EXEVAL

Role Players, Moulage and Weighted Manikins Support

BACKGROUND: In conjunction with the National Guard Bureau, WV CERFP is tasked to develop and support regional training and exercise activities aimed at enhancing domestic contingency readiness. WV CERFP ensures these functions are integrated and complementary where appropriate. In an effort to provide conditions wherein the participants are challenged with probable real-world situations, Entity uses moulaged role players and manikins to simulate the applicable conditions. The use of role players is required to support regional training and exercises to enhance domestic contingency preparedness exercises and evaluations of CBRN Enhanced Response Force Package (CERFP), Homeland Response Force (HRF) and other National Guard CBRNE response capabilities. The EXEVAL Role Player Support specifically addresses a combination of strategic planning and tactical operations within the civilian emergency management community (SFE only).

PURPOSE AND SCOPE: This is a non-personal services contract to provide WV CERFP EXEVAL to contractor support to provide and manage contractor role players, moulage and weighted manikins. The Contractor shall provide role players who possess skills and expertise necessary to perform assigned tasks associated with this requirement. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to provide a vital realistic element to the WV CERFP CTE / EXEVAL as defined in this Statement of Work except for those items specified as government furnished property and services.

1. SERVICE LOCATION/TIME:

Primary location for EXEVAL will be Camp Dawson, 100 Armory Rd. Kingwood WV

a) On-site Locations: The Volkstone Training area is secure and accessible by hard-packed and concrete roads which shall support the transport of equipment and personnel.

1. The overall training site is open and contains several structures to simulate collapsed buildings, debris fields and similar; in addition, there are training lanes, staging areas, equipment lay-down areas, and parking lots.

2. On-site resources:

a) Buildings: Yes

b) Electricity: Yes

c) Water: Potable water on-site

d) Tables and chairs: Yes

e) Toilets: Port-a-potties (outside buildings)

b) The Exercise is defined as one (1) operational period per day. That operational period will have various start times within a window between 0700 and 1700. Role players shall be expected to be available for placement at the various sites NLT 1 hour prior to exercise start.

c) Following is a Matrix of Daily requirements for Role Player Support: Placements at various places throughout Volkstone training site shall be coordinated the night before with the controllers and controlled by the final Master Scenario Event List (MSEL).

Casualty Role Players for CERFP:

Hourly flow rate: A steady flow of 60 moulaged victims (ambulatory/non-ambulatory mix to be determined by exercise controllers) per hour from.

Initial “surge” of 40 moulaged victims coming from Venue and positioned on Venue from Start Time to End Time.

30 manikins shall be prepared and placed in confined spaces for additional training within confined space and/or with heavy equipment. The heavy equipment operators will be provided by another contractor. One of these manikins shall be a difficult extraction and with life threatening injuries and immediately after rescue will expire.

Role player as EMS Coordinator and County Coroner Provide water proof injury/mass casualty cards for role players and manikins.

Transportation to the Venue area is the responsibility of the contractor.

The placement of these victims will be determined by the controllers. They will be transported to the CERFP line by the exercising unit.

They shall be staged and moulaged near Volkstone Training area.

Have additional manikins available for use.

Props may be used.

Interface with CERFP medical and FSRT elements

Casualty Role Players for CERFP:

Hourly flow rate: A steady flow of 40 moulaged victims (ambulatory/non-ambulatory mix to be determined by exercise controllers) per hour from.

Initial “surge” of 25 moulaged victims coming from Venue and positioned on Venue from Start Time to End Time.

30 manikins shall be prepared and placed in confined spaces for additional training within confined space and/or with heavy equipment. The heavy equipment operators will be provided by another contractor. One of these manikins shall be a difficult extraction and with life threatening injuries and immediately after rescue will expire.

Role player as EMS Coordinator and County Coroner Provide water proof injury/mass casualty cards for role players and manikins.

Transportation to the Venue area is the responsibility of the contractor.

The placement of these victims will be determined by the controllers. They will be transported to the CERFP line by the exercising unit.

They shall be staged and moulaged near Volkstone Training area.

Casualty Role Players for CERFP:

Hourly flow rate: A steady flow of 60 moulaged victims (ambulatory/non-ambulatory mix to be determined by exercise controllers) per hour from.

Initial “surge” of 40 moulaged victims coming from Venue and positioned on Venue from Start Time to End Time.

30 manikins shall be prepared and placed in confined spaces for additional training within confined space and/or with heavy equipment. The heavy equipment operators will be provided by another contractor. One of these manikins shall be a difficult extraction and with life threatening injuries and immediately after rescue will expire.

Role player as EMS Coordinator and County Coroner Provide water proof injury/mass casualty cards for role players and manikins.

Transportation to the Venue area is the responsibility of the contractor.

The placement of these victims will be determined by the controllers. They will be transported to the CERFP line by the exercising unit.

They shall be staged and moulaged near Volkstone Training area.

One person to act as the Incident Command and One person to act as the operations officer. One (1) person to manage the incidents at Volkstone Training area The incumbent shall be prepared to manage a unified command staff of NG personnel as they prepare IAPs and future plans.

One (1) person to manage Area Command.

The incumbents shall be skilled in applying the techniques involved with operating a large complex disaster area with the use of an IMT.

2. QUALIFICATIONS:

Limitations and Qualifications for Role Players.

Victim Role players shall be in a physical condition that shall allow them to move or be stationed in cluttered, dusty and cramped locations.

a) All Role players shall not have an existing condition that requires a cast, sling or extensive bandaging.

b) Role Players shall be capable of unassisted walking over rugged terrain for distances up to one-half mile at a time.

c) All Role Players shall be capable of standing, sitting or lying on uneven and dirty surfaces that may be very cool or very warm for an extended period of time.

d) The Role Players identified as Incident/Area/Unified Commander shall be experience as Incident/Unified/Area Commanders and have had FEMA/EMI Training for Incident Command and NIMS. Successful Completion of IS 300 and IC 400 Incident Command Training are required. The Role Players shall be mentors as well for IMT members in training. There is no requirement for Instructor Training certification; but having certification would be a plus.

3. SECURITY REQUIRMENTS:

a) Access and General Protection/ Security Policy and Procedures Contractor and all associated sub-contractor’s employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). This includes policies pertaining to the use or prohibition of electronic recorders, devices, cameras, etc. If the Contractor is required to take photographs or videos on a Government Installation, the Contractor must obtain written permission from the Senior Commander. Contractor workforce shall comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

b) The contractor and its personnel must comply with the requirements of this paragraph in accessing Controlled Unclassified information (CUI), adherence to physical security requirements and access to Government facilities, records and information systems. For the purposes of this contract the contractors are not required to access any local Government IT systems and do not require a DD 254, DoD Contract Security Classification Specification.

c) The contractor is responsible for safeguarding information of a confidential or sensitive nature. Failure to safeguard any classified/privileged information which may involve the contractor or the contractor’s personnel or to which they may have access may subject the contractor and/or the contractor’s employees to criminal liability under Title 18, section 793 and 7908 of the United States Code. Provisions of the Privacy Act apply to all records and reports maintained by the contractor. All programs and materials developed at government expense during the course of this contract are the property of the government. Contractor personnel shall be required to obtain and maintain security badges and adhere to the installation security requirements.

d) The contractor shall provide proof of employee criminal background checks upon request. (Note: The Contractor shall not employ an individual with a felony on their criminal record). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

e) Pre-screen applicants using E-Verify or similar program: The Vendor must pre-screen applicants using the E-verify Program (http://www.dhs.gov/E-Verify) website or other nationally accredited program to meet the established employment eligibility requirements. The vendor must ensure that the applicant has two valid forms of government issued identification. An initial list of applicants must be provided to the KO no later than 7 business days after the initial contract award to start the CI-focused security screening process.

f) National Crime Information Center (NCIC) and terrorist threat data base screening required. All contractor employees, including subcontractor employees, who are not in possession of a current Common Access Card (CAC) will be vetted by the local security office to determine fitness and eligibility for access IAW DTM 09-012, paragraph 2.b(4) to include but not limited to an NCIC and Terrorist Database screening. The Vendor will ensure that the government has sufficient biographical information to conduct said screening including, but not limited to the person's name, date of birth, and social security number, race gender and place of birth (city and State).

g) The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, government facilities, equipment and materials shall be secured.

h) The Contractor shall be responsible to protect all Personally Identifiable Information (PII) encountered in the performance of work under task order in accordance with DFARS 224.103, DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R, Department of Defense Privacy Program. If the Contractor violates the aforementioned policies and a PII breach results, the Contractor shall be responsible for all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

i) All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. The Contractor (to include subcontractors) shall provide each employee an Identification (ID) wrist band, which includes the Company and Employee Name. Key Personnel shall wear an ID name badge which will include a color photo, the name of the company, individual and job title easily is readable from a distance of 3 meters. The Contractor (to include subcontractors) shall be responsible for collection of ID Wrist Bands and Badges upon completion of the contract or termination of employee. A listing of issued identification wrist bands and/or name badges shall be furnished to the Contracting Officer or their designated representative prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes.

j) All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 45 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://atlevel1.dtic.mil/at.

k) The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 15 calendar days of new employees commencing performance with the results reported to the COR NLT 45 calendar days after contract award.

4. GOVERNMENT PROVIDED SERVICES AND EQUIPMENT:

a) Services: The Government will not provide any services associated with the performance of this contract.

b) Facilities: The Contractor will be provided an area of land near Volkstone Training area to set up their “Fixed” moulage site.

Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Labor hour and Time & Materials employees are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. The award of this task order does not create a right for any individual contractor employee to have access to any installation. Any moving violation of any applicable regulation may result in the termination of the contractor employee’s installation driving privileges.

The contractor, its employees, and subcontractors shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees and subcontractors shall carry proper identification with them at all times. The contractor shall be responsible for compliance with all regulations and orders of the installation; respecting identification of employees, movements on installation, parking, truck entry, and all other installation regulations, which may affect the work.

c) Utilities: The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment. Contract employees may utilize water buffalos, latrines and hand washing stations in the area of performance if available.

d) Materials & Equipment: The Government will not provide any materials and equipment associated with the performance of this contract.

5. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

a) The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 4 of this SOW.

b) No Secret Facility Clearance required.

c) The Contractor shall provide all materials including cut away clothing, safety shoes, safety glasses, and clothing carry bags for role player support. The Contractor shall provide life support services to include meals and water for role players. The contractor shall provide two (2) Glo-Germ kits. Each kit shall contain one (1) bottle of Glo-Germ and one (1) hand held black light for detecting contamination containment and decontamination techniques.

d) The Contractor shall provide all equipment necessary to ensure total mission support of role player services. Set up and operate temporary “Fixed” moulage sites to include: lights, electricity, water hot/cold, tables, chairs, and heat/cooling areas based on weather conditions. Provide holding sites/break areas with lights, electricity, water, meals, tables, chairs, toilets, and heat/cooling areas based on weather conditions. Provide role players transportation support to and from training areas, parking lots, breaks/meals areas, and life support services (water/meals/nourishment).

6. Specific Tasks:

a) Task 1, Program Management: The contractor shall provide materials and services to accomplish all tasks outlined in this Statement of Work throughout the period of performance of the contract.

1) The contractor shall prepare for, conduct, and participate in meetings and reviews when required or directed.

2) The contractor will schedule a Kick-off meeting within 10 days of contract award. The Kick-off meeting will dictate the mandatory planning meetings and whether travel is required. The contractor shall resolve action items assigned to the contractor at these meetings.

3) Contract Manager and lead NIMS/ICS Subject Matter Expert (SME) shall attend planning meetings and the AAR Briefing.

4) Contract Manager or representative shall attend the daily “hot wash” briefing usually held each evening following the daily training to obtain any changes and/or get further coordinating instructions. If the Exercise Lead does not have a “hot wash” for the day, it is the Contractor’s responsibility to contact the on-site Exercise Lead to gather this information.

5) The contractor is responsible at all times for their staff, employees and role players. Follow all applicable federal, state, and local safety regulations. Liability and/or usage agreement may be required for access to training site. Training shall continue during inclement weather, unless safety concerns prohibit such continuation of training.

6) Use government provided identification badges (if required). Role players shall have two form of state/federal ID to enter federal facility.

7) Ensure staff, employees and role players shall park only in designated areas.

8) Provide role player orientation and mandatory safety training prior to role player participation.

9) Provide a formal plan procedures and resources available for on-site safety, ‘real-world’ emergences and life support. Training shall continue during inclement weather, unless safety concerns prohibit such continuation of training.

10) Due to the increased possibilities of slips, trips and falls in certain venues, contractors shall screen role players for physical and medical issues that may limit their ability to fulfill the requirements.

11) Provide mandatory safety equipment (hard hats, eyeglasses, etc.) for all role players entering the collapse structure (rubble pile) location.

12) Provide points of contacts with a high visibility method of identification (e.g. vest) at all training sites to supervise and support personnel.

13) Communications Plan: Contractor shall have effective and clear communications with Exercise Planner, Exercise Control, the COR and any pertinent key personnel within the contractor’s employees on ground determined by the Contractor. Provide point of contacts to Exercise Lead and any pertinent key personnel. Obtain radios and arrange for Internet access if required. The contractor shall ensure the assigned Contract Manager and lead NIMS/ICS Subject Matter Expert (SME) coordinates with Exercise

b) Task 2, Provide Role Players, Moulage, Trauma Manikins & Real World Medical Support:

1) The Contract Manager shall coordinate with the COR and Exercise Lead for the placement and rotation/recycle of role players within their specified time frames to maintain adequate flow rates of injured personnel for the exercise.

2) Provide role players (actors) in accordance with Part 7, Attachment 7.4 specifications (quantity, locations, time and conditions) for each of the exercises. The numbers of artisans are based on exercise needs. Provide required support at each presentation dependent upon the exercise sequencing and pacing. Times may shift slightly based on training requirements as directed by exercise planners. Provide patient flow rates in accordance with exercise scenarios.

3) Provide an on-site manager, expert, for assuring quality of moulage treatments.

4) Set up and operate a “Fixed” moulage site and holding site/break area near Volkstone training area for role players.

5) Moulage the role players with the following types of medical issues: Multiple Compression Wounds, Trauma, Abrasions, Cuts, Punctures, Chest Pain, Crush, Burn, Hot/Cold, and Panic (mental other), Worried Well, Communicable Disease, Chemical burns, PTSD, Geriatrics, and Pediatrics -- Ambulatory and Non-Ambulatory with corresponding Injury/Mass Casualty Cards visible for exercise responders.

6) Provide exercise scenario specific Injury/Mass Casualty Cards (water proof) and provide injury specific acting instructions/coaching for all casualty role players.

7) Apply glo-germ to role players as required. Glo-Germ applications and usage shall be dictated by exercise requirements. Staff member may be required to utilize blacklight.

8) Transportation: Provide transportation between venues as stated in Part 7, Attachment 7.4. Ensure timely pickup of role players once they have passes through medical holding to maximize the recycling process. Role players shall be moulaged (made-up) and transported to the appropriate sites

9) Role Player Uniforms: Role players will get extremely wet, prop clothing will be cut off and they will be scrubbed with brushes and a lot of water (possibly cold water) in the Decontamination Shower lanes/stations. Ensure role players wearing ‘‘cut away’ clothing and moulage for role-players. Role Players must have shower or water shoes for each casualty role players. Ensure all roles players have appropriate skin tight undergarments (swim suits). Ensure role players have costume jewelry (inexpensive) for processing casualty’s valuables. Provide person(s) to move items taken from casualty role players at start of Decontamination Line to the end of Medical treatment holding area.

10) Provide 1 staff member who will play role of EMS coordinator and county coroner as exercise dictates. These personnel will interface with CERFP medical element and Fatality Search and Recovery Team (FSRT).

11) Provide Exercise Lead and any pertinent key personnel an accurate number of role players presentations to pass through the Decontamination Line according to Ambulatory and Non-Ambulatory iterations. This includes role players/manikins simulating fatalities.

12) Trauma Manikin Support: Provide mannequins in accordance with Part 7, Attachment 7.4 specifications (quantity, locations, time and conditions) for each of the exercises. Provide required support at each presentation dependent upon the exercise sequencing and pacing. Times may shift slightly based on training requirements as directed by exercise planners.

13) Provide an on-site manager, expert, for assuring quality of moulage treatments.

14) Provide exercise scenario specific moulage for mannequins with the following types of issues: Multiple Compression Wounds, Trauma, Abrasions, Cuts, Punctures, Crush, and Chemical Burns.

15) Coordinate with Rubble Pile Staff concerning the placement and recovery of mannequins.

16) Weighted manikins shall be moulaged (made-up) and transported by the contractor for placement prior to each iteration. Manikins shall be collected following each day’s event for re-moulaging and delivery back to the Rubble Pile staff.

17) Minimum Acceptable Standard: All role players, moulage and weighted manikins to include all contractor required props shall be setup not later than 1 hour prior to the scheduled start time for each venue.

c) Task 3, Provide National Incident Management System (NIMS)/Incident Command System (ICS) Subject Matter Expert (SME) Support for Incident/Area Command

1) Provide SME support and properly implement the incident command system, emergency response plan, and local emergency response plan. Provide role players (actors) in accordance with Part 7, Attachment 7.4 specifications (quantity, locations, time and conditions) for each of the exercises.

2) Qualifications: Incident Commanders and Area Commanders must be trained and proficient in the NIMS/ICS methods and protocol. Contractor shall provide NIMS/ICS personnel with the requisite knowledge to implement an Incident Command System and Emergency Plan in order to support each exercise venue. The NIMS/ICS SME shall have knowledge of and experience with the following:

3) National Response Plan (NRP) and National Incident Management System

4) Real World Experience in Response to an Incident and Disaster - includes staff functions and actual command experience at incident, area, joint, and unified levels.

5) ICS Staff Functions and NG response capabilities

6) Completion of Incident Command System Classes (from IS-100 to IS-800 (completion of IS 300 and 400 preferred)

7) Developing forms, SOG’s/SOP’s, IAP and associated Incident Command Forms

8) CBRNE, CST, CERFP, and HRF mission and structure

9) Certification in HSEEP or other exercise method - Interagency Coordination and Liaison experience at the local, county, state, federal or tribal levels

10) Simulation cells for exercises

11) Knowledge of how state emergency response plans and regional response plans are implemented and understand the importance of decontamination procedures

12) Expertise on hazards and risks associated with employees working in chemical protective clothing

13) Provide one (1) Area Commanders (AC) and two (2) Incident Commanders (IC) to assist the exercise director and exercise controllers during exercise execution phases.

14) Provide SMEs for the disciplines of: Fire Rescue, Hazardous Materials (HAZMAT), Emergency Medical Services (EMS), Law Enforcement and Emergency Management. The SME staff must have coverage for all disciplines and meet 29 CFR 1910.120 (q) (6) (v) requirements.

15) SMEs shall assist in preparing, writing, designing, assessing, coordinating and managing incident action plans, ICS reports and risk analysis measures. Adapt the incident command system to the training and evaluation scenario(s).

16) Provide continuous exercise operational period support up to 24 hours (shift/flexible work hours) when required.

17) Minimum Acceptable Standard:

The contractor shall provide adequately trained NIMS/ICS contractor employees in order to receive all appropriate briefings and orientations at Camp Dawson one day prior to the exercise.

7. CMRA Reporting: The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for WV CERFP via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/ and then click on "Department of the Army CMRA" or the icon of the DoD organization that is receiving or benefitting from the contracted services. Contractors may direct questions to the help desk by clicking on "Send an email" which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component's CMR website.

ESTIMATED WORKLOAD DATA

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