TMD_APP_PWS_Tab_2.docx

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Develop and Build Phone App on . Net programming platform
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W912L1-16-T-0209
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revised PWS 26 September 2016

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PERFORMANCE WORK STATEMENT (PWS)

For

TMD APP

For

Texas Army National Guard 2200 W. 35th ST Camp Mabry Austin TX 78703

26 SEPTEMBER 2016

1. Introduction: The Texas Military Department has a requirement for a new phone APP. The APP will be available for download to the general population on ISO, Android, and Windows platforms. The APP must be built on a .NET programming platform with a MSSQL database and have all capabilities, functions and security as described within this document.

2. Background: The current TMD phone APP has been in development for the last three years. Currently the APP is on ISO and Android platforms and there are 680 installs. The current APP was designed in PHP and PhoneGap with a MYSQL database and needs to be moved to a .NET programming framework and MSSQL database.

3. Scope of Work: The TMD APP will be interactive with the TMD public website; all website and webpage references within this document refer to the aforementioned website www.tmd.texas.gov. The building of the APP will be completed in a three phase project. Phase one will be to replace current APP. Phase two will be to improve upon previous design with new functions and capabilities using a hierarchical authentication management system. Phase three will expand the APP for the general public. All development of the TMD APP will follow and adhere to the Security Technical Implementation Guide (STIG).

3.1 Phase 1: Design Team will remotely design and rebuild the TMD APP on a .NET programming framework with MSSQL database no later than 90 days from contract awarding date. During this initial stage of work, design team will operate remotely with direction and consultation from Texas Military Department Public Affairs Office technical staff. Efforts are expected to include the following:

1. Establish a phone APP on a .NET programming framework with MSSQL database.

1. Recreate current APP functions on new platform

1. About Us

1. Stories

1. Photos

1. Videos

1. Leaders

1. TMD Website

1. Magazine

1. Notification

1. Upload

1. Contact Us

1. Facebook

1. Geolocation alerts

1. Integrate APP with TMD public website

1. Integrate interface function with Facebook, Twitter, Instagram, YouTube, Pinterest, Vine

1. Build Google Analytics capabilities into APP

1. All for users to turn off “Push Notifications” by category

3.2 Phase 2: Design Team will remotely expand the APP with a hierarchical authentication management system, based on the TMD organizational structure, down to the company/squadron level no later than 150 days from contract awarding date, or 60 days from the completion of Phase 1. Design team will operate remotely with direction and consultation from Texas Military Department Public Affairs Office technical staff. Efforts are expected to include the following:

· One way messaging capabilities.

· Google Map function

1. Enable GPS functionality to report to backend

2. Allow for two-way text messaging from APP

3. Allow for two-way text messaging from APP via website

· Driver’s license bar code reader, stored in Excel format and send encrypted to AES256 – Permission based function (for TXSG Leadership and S-1 assets only)

· Documents

1. Form filler function based off of documents stored on encrypted webpage, SSL – Permission based function (for JOC, CDRS and SAD Leadership)

2. Develop a method to complete form and send via encrypted email

3.3 Phase 3: Design Team will continue to expand the APP for the general public, no later than 210 days from contract awarding date, or 60 days from the completion of Phase 2. Design team will operate remotely with direction and consultation from Texas Military Department Public Affairs Office technical staff. Efforts are expected to include the following:

· Ability to share stories from APP to social media platforms

1. Manual profile

2. Facebook or Twitter login

· Create a TMD toolbox function to include:

1. Flashlight

2. Compass

3. Military Grid Coordinates for GPS location

4. Texas Military Alarm Clock

1. TMD PAO will provide wakeup call files

· Weather Mapping

· Health and Well Being

1. Family Support – URL Link to TMD Website

2. SHARP – URL Link to TMD Website

3. TMD Counseling – URL Link to TMD Website

4. Safe Helpline Hotlink – Dial Phone

5. Suicide Prevention Hotlink – Dial Phone

6. Daily Challenge – Nutrition

7. Daily Challenge – Physical Training

· Upcoming Events/TMD Activities –Link to TMD Website

· TMD Policies

1. URL Link to TMD Website

· TAG Strategic Goals

1. URL Link to TMD Website

· Downloadable TMD Logos

1. Logos to be used for cell phone backgrounds

2. TMD PAO will provide graphics

· Go Guard; Highlight different ways to serve Texas and provide links

1. Texas Army National Guard

2. Texas Air National Guard

3. Texas State Guard

4. TMD Job Opportunities

4. Description of Services.

4.1 The contractor will provide a Project Manager, who will be the central point of contact for all facets of the program. The name, address, phone number, and email address of the Project Manager will be included in the proposal.

4.2 Within five (5) days of contract award the name, address, phone number, and email address of the technician(s) assigned by the vendor must be identified to the Texas Military Department Public Affairs technical staff.

4.3 During the contract period of performance:

4.3.1 The Project Manager will send the Texas Military Department public affairs technical staff a monthly report, or by request, with status update and design documents, including code to all.

4.3.2 Telephone or Email progress update to Texas Military Department public affairs technical staff, minimum of once a week.

4.4 During all phases of APP development, hands-on training will be provided to Texas Military Department public affairs technical staff. In addition, once the APP is complete, the vendor will provide technical support and updates, as needed, for a period of five years.

4.4.1 TMD Public Affairs technical staff will conduct a yearly review of contractors to determine if maintenance contract will continue with winning bidder.
4.4.2 Updates and addition of new functions is part of maintenance contract.

4.5 At the conclusion of the project, success will be determined by the functional operation and execution of the APP by Texas Military Department public affairs technical staff.

4.6 TMD will retain all rights, trades marks and intellectual property to the TMD APP to include any/all design documents, Use Case Flow, software, APP code and any patentable technology created for the TMD APP.

4.7 Vendor will be responsible for ensuring that the application is in compliance with all applicable AR 25-1 regulations, DISA and Texas Department of Information Resources security regulations and the STIG. Including, but not limited, to those detailed in DISA's Mobile Application Security Requirements Guide.

4.8 Acceptance of TMD APP is contingent upon review of STIG Compliance by the TXARNG G6

5. Management Administration.

5.1 The contractor is expected to provide services in a professional manner throughout the project. Any portion of the service which appears to be inadequate, inappropriate, or otherwise does not meet the objectives of the program shall be reported to the Contracting Officer by the TMD PA APP Project Manager. The Contracting Officer may, at his or her discretion, meet with the project manager and the contractor to determine the facts and a course of action to correct deficiencies.

5.2 The contractor is not entitled to any separate travel or per diem costs over and above the contract price. Any travel requirements shall be addressed in the contractor’s proposal prior to any contract award.

6. Contract Deliverables. The contractor shall deliver, facilitate, and/or present the following, which are described in detail elsewhere in this PWS:

6.1 Develop a phone APP and develop custom capabilities and functions, as described in paragraphs 3, 3.1, 3.2, and 3.3.
6.2 Provide contact info, as described in paragraphs 4.1 and 4.2.
6.3 Provide hands on training to TMD PA Technical staff as described in paragraph 4.4.
6.4 Provide a monthly, or by request, status updates and code to Texas Military Department public affairs technical staff, as described in paragraph 4.3.1.

6.5 Return/provide all rights, trades marks and intellectual property to the TMD APP to include any/all design documents, Use Case Flow, software, APP code and any patentable technology created for the TMD APP to TMD public affair technical staff within 225 days of contract award, or 15 days following the completion of Phase 3, as described in paragraph 4.6.

6.6 Provide maintenance and updates, as needed/determined by TMD public affairs technical staff, to the TMD APP for a period of five years, following the completion of Phase 3, as described in paragraph 4.4, 4.4.1, and 4.4.2.

6.7 All development of the TMD APP will follow and adhere to the STIG and all applicable AR 25-1 regulations, DISA and Texas Department of Information Resources security regulations and the STIG. Including, but not limited, to those detailed in DISA's Mobile Application Security Requirements Guide.

7. Additional Contractor Responsibilities. The contractor shall:

7.1. Invoicing. The contractor will upload a monthly invoice, for all services performed under this contract, to the Wide Area Workflow (WAWF) Website and will send an electronic copy to the COR in the TXARNG G4 Office.
7.2. Contractor Manpower Reporting: The Contractor shall report all labor hours (including subcontractor labor hours) required for performance of services provided under this contract via the Contractor Manpower Reporting Application, a secure collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/. All labor hours performed during the government’s fiscal year (1 October through 30 September) will be reported. All data shall be reported no later than October 31, of each year.
7.3. Ensure that all personnel performing services related to this contract are properly trained, certified, and licensed; as required by the federal government and State of Texas.
7.4. Perform only those services covered by the contract and this PWS, and only during periods covered by the Contract. If any services not included in this contract/PWS are received, those services shall not be charged against this contract.
7.5. Not be entitled to any incidental costs from the TMD including but not limited to parking, tolls, mileage, overtime/holiday pay, etc.
7.6. Indemnify the Government for any liability producing act or omission by the Contractor, its employees and agents occurring during contract performance.
8.Additional Information.
8.1. Any portion of the service which appears to be inadequate, inappropriate, or otherwise does not meet the objectives of the program shall be reported to the Contracting Officer by the TXARNG G4 COR. The Contracting Officer may, at his or her discretion, meet with the contractor to determine the facts and a course of action to correct deficiencies.
8.2. In the event the Contractor is unable to fulfill requirements or provide them in a timely manner, the Government reserves the right to obtain services from another source. A pattern of continued inability to fulfill requirements may constitute the basis for considering remedies under Termination clauses or for not exercising an option period. This is not a requirements contract and the Government reserves the right to obtain services from other sources.
8.3. The TXARNG G4 COR is the only entity authorized to approve services within the scope of this contract. Any follow up services requested by other TMD or TXARNG personnel or recommendations by the contractor will be submitted to the TXARNG G4 COR. The cost for any services provided outside the scope of this contract or without prior approval from the Contracting Officer will be the responsibility of the contractor.

8.4. The contractor will have no legal/proprietary claims to the TMD APP.

8.5 The contractor will have the right to reuse the code written from the TMD APP without cost.

8.6. Validation of Acceptance: Acceptance of TMD APP is contingent upon review of STIG Compliance by the TXARNG G6

8.7. Because the TMD Phone APP must be interactive with the TMD Public Website, the contractor must have the minimum qualifications:

8.6.1 Seven or more years of working with MojoPortal

8.6.2 Seven or more years of programming/program contributor for MojoPortal

9. Period of Performance

9.1 The Period of Performance for this work will begin upon execution of the contract.

Service Delivery Summary Worksheet

Objective: This objective of this contract is to build and execute a phone APP.

Deliverable/Service
Performance Standard
Acceptable Quality Level
Method Used or Frequency
Develop TMD phone APP (Remote): Weekly Telephone/Email progress update to TMD PA Technical personnel.
Technical Specification 4.3.2
Weekly update on progress to TMD PA Tech Personnel
Weekly
Develop TMD phone APP (Remote): Develop APP with custom capabilities and functions
Technical Specification 3.1, 3.2, 3.3
The APP will be deemed operational by TMD PA Tech Personnel
Periodic Checks/Monthly updates from Project Mgr
Develop TMD phone APP : Build Active Directory-style system based on TMD organizational structure down to company/squadron level, to include one way messaging capabilities
Technical Specification 3.2
Expand APP to Active Directory-style system – deemed operational with successful messaging to troops at any organizational level to include successful transfer of documents, map based text message and bar code reader based email delivery
Periodic Checks/Monthly updates from Project Mgr
Develop TMD phone APP : Return/provide all rights, trademarks and intellectual property to TMD APP to TMD PA Technical Staff
Technical Specification 4.6
Provide updates and code on monthly basis to TMD PA Technical staff, provide all necessary code and digital documentation to TMD PA technical staff NLT 225 days from contract award
Monthly
Develop TMD phone APP : Provide hands-on training to TMD PA Tech personnel on updates, changes and additions to the APP
Technical Specification 4.4
Train TMD PA personnel on updates, changes and additions to the APP
Notification from TMD PA Tech personnel
Maintain TMD phone APP : Provide maintenance and updates as needed for duration of five years following the completion of Phase 3, or 250 days following contract award.
Technical Specification 4.4, 4.4.1, 4.4.2
All updates, maintenance and addition of new functions as deemed necessary b y the TMD PA Tech Personnel
Notification from TMD PA Tech personnel not to exceed 5 years
Security Requirements: TMD APP development will adhere to all applicable AR 25-1 regulations, DISA and Texas Department of Information Resources security regulations and the STIG. Including, but not limited, to those detailed in DISA's Mobile Application Security Requirements Guide.
Technical Specification 3.0, 4.7, 6.7
Department of Army, DISA and Texas Department of Information Resources security regulations
Periodic checks/Updates from Project Mgr

Quality Assurance Plan: The Customer POC will monitor contractor performance and complete the Quality Assurance Worksheet provided below, on a monthly basis and upon contract completion, during the period of performance of this contract.

Rating
Description
Green
Yes performance and technical specifications were met.
Yellow
Yes, performance and technical specifications were met at the minimum, but the following service/deliverable needs contractor attention. The Customer must identify what component of the deliverable and/or service requires attention.
Red
No, performance and technical specifications were not met and the following service/deliverable needs immediate contractor resolution. The customer must identify what component of the deliverable and/or service is below the minimum.

QUALITY ASSURANCE PLAN WORKSHEET – TMD APP Consulting Services

Contract Number: ________________________ Month of Evaluation: __________________

Performance Rating

Deliverable/Service

Quality Rating
Causative Factors
Effect on Mission
Action Required / Date

Develop TMD phone APP (Remote): Weekly Telephone/Email progress update to TMD PA Technical personnel.

Green
Comments Unnecessary for "Green" QA Rating.

Yellow

Red

Develop TMD phone APP (Remote): Develop APP with custom capabilities and functions

Green
Comments Unnecessary for "Green" QA Rating.

Yellow

Red

Develop TMD phone APP : Build Active Directory-style system based on TMD organizational structure down to company/squadron level, to include one way messaging capabilities

Green
Comments Unnecessary for "Green" QA Rating.

Yellow

Red

Develop TMD phone APP : Return/provide all rights, trademarks and intellectual property to TMD APP to TMD PA Technical Staff

Green
Comments Unnecessary for "Green" QA Rating.

Yellow

Red

Develop TMD phone APP : Provide hands-on training to TMD PA Tech personnel on updates, changes and additions to the APP

Green
Comments Unnecessary for "Green" QA Rating.

Yellow

Red

Maintain TMD phone APP : Provide maintenance and updates as needed for duration of five years following the completion of Phase 3, or 250 days following contract award.

Green
Comments Unnecessary for "Green" QA Rating.

Yellow

Security Requirements: TMD APP development will adhere to all applicable AR 25-1 regulations, DISA and Texas Department of Information Resources security regulations and the STIG. Including, but not limited, to those detailed in DISA's Mobile Application Security Requirements Guide.

Green
Comments Unnecessary for "Green" QA Rating.

Yellow

Red

Work completed during evaluation period:

Hours worked during evaluation period:

Total Hours worked on current contract:

COR NAME:________________________________________

SIGNATURE:_______________________________________

DATE:_____________________________________________

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