GCSS-ArmyManagerPWS_FY18_5-2-2018_FINAL.docx

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W912JB-18-Q-0024
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PERFORMANCE WORK STATEMENT (PWS)

FOR

Global Combat Support System-Army (GCSS-A)

1.0 General:

1.1 Scope: The Contractor shall provide a Global Combat Support System-Army (GCSS-A) Subject Matter Expert to perform the services defined in the PWS.

1.2 Background: The Global Combat Support System – Army (GCSS-Army) is one program with two components. The first component, is an automated information system that serves as the primary tactical logistics enabler supporting Army and Joint transformation for sustainment. The program re-engineers current business processes to achieve end-to-end logistics and integration with applicable command and control (C2) and Joint systems.

The second component, Army Enterprise Systems Integration Program (AESIP), formerly known as Product Lifecycle Management Plus, integrates Army business functions by providing a single source for enterprise hub services, master data and business intelligence. GCSS-Army uses commercial off-the-shelf ERP software products to support rapid force projection in the battlefield functional areas of arming, fixing, fueling, sustaining and tactical logistics financial processes.

1.3 Period of Performance (PoP): The Period of Performance shall be 12 months with two option years.

1.4 General Information:

1.4.1 Quality Control (QC): The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective GCSS-Army services. The Contractor's quality control program is the means by which it is assured that work complies with the requirement of the contract. As a minimum, the Contractor shall develop quality control procedures that address the areas identified in Technical Exhibit I, "Performance Requirements Summary." The quality control plan shall be submitted with the proposal. The quality control shall be submitted to the KO and COR within 5 working days when changes are made thereafter. The Contractor will receive the contracting officer's acceptance in writing of any proposed change to his QC system.

1.4.2 Quality Assurance (QA): The Government will evaluate the Contractor's performance under this contract in accordance with the QA Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It determines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.4.3 Recognized Holidays: The following are recognized US holidays. The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day: January 1st

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Independence Day: July 4th

1.4.3.6 Labor Day

1.4.3.7 Columbus Day

1.4.3.8 Veteran’s Day: November 11th

1.4.3.9 Thanksgiving Day

1.4.3.10 Christmas Day

1.4.4 Place and Performance of Services: The contractor shall provide services between core hours of 0545-1630 on Monday through Friday, with the opportunity to be flexible in order to meet the requirements of the service, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at CSMS, 3323 N Martin Luther King Jr Blvd Lansing, MI. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. Telecommuting is not authorized.

1.4.4.1 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.4.2 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

1.4.5 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 COMSEC/IT Security. All communications with DOD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DOD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DOD organizations. Therefore, the contractor is advised that any time contractor place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DOD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.2 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the AEI. Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

a. Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

b. Complete initial and/or annual Information Assurance (IA) training as defined in the IA Best Business Practices (BBP) traininghttps://informationassurance.us.army.mill

c. Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

d. Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

e. Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.3 Protection of Personally Identifiable Information (PII). The contractor shall protect all Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

1.4.5.4. CAC Requirements: The Common Access Card (CAC) is the Department of Defense (DOD) Federal Personal Identity Verification (PIV) credential. In accordance with Directive Type Memorandum (DTM) 08-003, December 1, 2008, incorporating Change 5, October 8, 2013, Initial issuance of a CAC requires at a minimum, the completion of FBI fingerprint check with favorable results reflecting "No Record" and submission of a National Agency Check with Inquiries (NACI) to the Office of Personnel Management (OPM), or a DoD-determined equivalent investigation. The issuance of a CAC will be based on four criteria; (a) eligibility for a CAC; (b) verification of DoD affiliation from an authoritative data source; (c) completion of background vetting requirements according to the Federal Information Processing Standards Publication 201-1, Personal Identity Verification (PIV) of Federal Employees and Contractors, March 2006, and DOD Regulation 5200.2-R, Department of Defense Personnel Security Program, January 1987, and (d) verification of a claimed identity. CAC eligible personnel must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either an authoritative personnel data feed from the appropriate Service or Agency or Trusted Associate Sponsorship System (TASS).

1.4.5.4.i. HSPD-12 Background Investigation Requirements: The contractor ensure Common Access Cards (CACs) are obtained by all contract or subcontract personnel assigned to work on the Government site and by personnel requiring access to a DoD network (and other eligible populations as specified in DTM-08-003 Attachment 3, paragraph 3a.) are required to, at a minimum, have received a favorable FBI fingerprint check and must have submitted to the Office of Personnel Management (OPM) a National Agency Check with Inquiries (NACI) or equivalent/higher investigation. It is the responsibility of the contractor to ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form at attachment (TBD), at the earliest possible date and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward to the NGB Personnel Security manager who will initiate the investigation process via the PSIP. Contractor personnel will then receive two e-mail messages; the first will confirm that the request has been received by the Office of Personnel Management, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint card to the security manager, the BI will be initiated. The contractor shall ensure all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system are complied with immediately. The contractor is cautioned that the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from 2-6 weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.4.5.4.ii. Trusted Associate Sponsorship System (TASS): The contractor is responsible for processing applications for Common Access Cards (CAC) for every contractor employee who deploys with the military force OR who has need to access any government computer network in accordance with FAR 52.204-9, "Personal Identity Verification of Contractor Personnel."

The contractor is responsible for managing requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract. The norm is at least ten calendar days advance notice to the Trusted Agent (TA), unless there are extenuating circumstances approved by the Contracting Officer's Representative (COR) or Contracting Officer.

The contractor shall obtain an Army Knowledge Online (AKO) email address for each applicant, including subcontractors, who may be deployed or require logical access to a government computer network. This can be done by going to: http://www.us.army.mil and register as an "Army Guest," with the sponsor being the COR or a COR designated individual if the COR is ineligible to Serve as an AKO Sponsor. Note: If an employee of a contractor loses the Privilege to access AKO, they lose the ability to renew their CAC. Therefore it is critical that contractor employees maintain their AKO accounts.

It is recommend that a "Corporate Facility Security Officer" (FSO) be designated to serve as your firm's single point of contact for Background Investigation (BI), the TASS application process and other CAC and security related matters. If a FSO is not established, each contractor employee requiring a CAC will be required to process their own applications.

CAC applications shall be processed through the TASS. The contractor's FSO or contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA) before accessing the TASS website. The TASS TA for this requirement will be:

The government will establish a TASS application account for each CAC Request and will provide each contractor employee a USER ID and Password, via email, to the FSO. The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) at: https://www.dmdc.osd.mil/tass/.

The FSO or contractor employee will submit completed applications in TASS and will follow up to ensure that the TA is processing the request.

A CAC cannot be issued without evidence that the FSO has initiated a National Agency Check with Written Inquires (NACI).

The Government will inform the contractor's applicant, via email, of one of the following:

a. Approved.* Upon approval, the information is transferred to the Defense Enrollment Eligibility Reporting System (DEERS) database and an email notification is sent to the contractor with instructions on obtaining their CAC. The contractor proceeds to a Real-Time Automated Personnel Identification System (RAPIDS) station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/).

b. Rejected.* The Government, in separate correspondence, will provide reason(s) for rejection.

c. Returned. Additional information or correction to the application required by the contractor employee.

*The contractor shall maintain records of all approved and rejected applications.

At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor by SSN and two forms of identification. Identity source Documents must come from the list of acceptable documents included in Form I-9, OMB No. 115-0136, "Employment Eligibility Verification." Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture identification (ID). The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS and will then issue a CAC.

Issued CACs shall be for a period of performance not longer than three (3) years or the individual's contract end date (inclusive of any options), whichever is earlier.

The contractor shall return issued CAC's to the DEERS office upon departure or dismissal of each contractor employee. Obtain a receipt for each card and provide to the TA/COR.

1.4.5.5 Reserved

1.4.5.6 Information Assurance (IA)/Information Technology (IT) Training: All contractor employees shall complete the DoD IA Awareness Training before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Army training requirements in DoD 8570.01, DoD 8570.01-M and AR 25-2 within six months of the start of contract performance. In accordance with DoD 8570.01-M , DFARS 252.239.7001 and AR 25-2, contractor employees performing services supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.4.5.7 Information Awareness: All contractor employees with access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) (https://atc.us.army.mil/iastar/index.php) prior to commencement of services, and shall successfully complete the DOD Information Assurance awareness training prior to access to the IS and then annually thereafter. (https://ia.signal.army.mil/DoDIAA/).

1.4.5.8 Reserved

1.4.5.9 OPSEC Training. In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee, to the COR, or to the KO if a COR is not assigned, within 15 calendar days after completion of training. Level 1 OPSEC training is available at http://cdsetrain.dtic.mil/opsec/.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.7 Special Qualifications: Contractor shall possess the following certifications from www.GCSS.ARMY.mil;

1.4.7.1 GCSS-A Overview, Maintenance Overview, Basic Navigation, Using GCSS Army Reports

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, (or the KO if a COR is not assigned), to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities/ Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. The contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason. All identification media (i.e., badges and vehicles passes) shall be returned to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Reserved

1.4.13 Reserved

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.0 Definitions and Acronyms:

2.1 Definitions

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non- manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

AEIArmy Enterprise Infrastructure
AFARSArmy Federal Acquisition Regulation Supplement ARArmy Regulation
AT/OPSECAntiterrorism/Operational Security CFRCode of Federal Regulations
CONUSContinental United States (excludes Alaska and Hawaii) CORContracting Officer Representative
COTSCommercial-Off-the-Shelf
DADepartment of the Army
DD250Department of Defense Form 250 (Receiving Report) DD254Department of Defense Contract Security Requirement List DFARSDefense Federal Acquisition Regulation Supplement
DODDepartment of Defense
FARFederal Acquisition Regulation
GFP/M/E/SGovernment Furnished Property/Material/Equipment/Services GCSS-AGlobal Combat Support System – Army
IAInformation Assurance
ISInformation System(s)
KOContracting Officer
LIWLogistics Information Warehouse
MWOModification Work Order
NGBNational Guard Bureau
OCIOrganizational Conflict of Interest
ODCOther Direct Costs
PIIPersonally Identifiable Information
PIPOPhase In/Phase Out
POCPoint of Contact
PRSPerformance Requirements Summary
PWSPerformance Work Statement
QAQuality Assurance
QAPQuality Assurance Program
QASPQuality Assurance Surveillance Plan
QCQuality Control
QCPQuality Control Program
OAPOil Analysis Program
SOPStandard Operating Procedures
SOUMSafety of Use Message
TACOMTank-Automotive and Armaments Command TETechnical Exhibit
WOWork Orders

PART 3. GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, and other items necessary to maintain an office environment.

3.2 Materials:

3.2.1 The Government will provide HQDA network accounts and one HQDA Classified Enterprise Network Account (HCEN)

3.3 Equipment:

3.3.1.1 The Contractor shall return Government furnished equipment upon termination/expiration of the contract.

3.3.1.2 The Government will provide access to Government systems listed in the Appendix in order to perform the requirements associated with this contract.

3.3.2 The contractor will have accessibility to a Government Vehicle, GSA, furnished by the Surface Maintenance Office (SMO) or the CSMS Maintenance facility. The Contractor shall be responsible for the safekeeping of all Government furnished equipment. The Contractor shall reimburse the Government for any loss or damage of Government furnished equipment.

3.3.3 The government will provide hard hats and non-prescription eye and hearing protection.

3.4 Services: N/A

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.1.1 The contractor is responsible to ensure steel toed boots or shoes are worn when entering any maintenance facility or armory location.

PART 5. Specific Tasks

5.1. GCSS-Army Manager: The Contractor shall

5.1.1. The contractor shall comply with OSHA laws and local safety regulations, including basic safety equipment to include hard hats, eye protection, hearing protection, and steel toed boots or shoes when entering any maintenance facility or armory location where military staff are working on MIARNG maintenance equipment.

5.1.2. IAW DA PAM 750-8, TAMMS, AR 750-1 address the equipment inventory adjustments and authorization change documentation, checking for completion and accuracy within 24 hours after customer request.

5.1.3. Initiate request to conduct audio bridges with new Production Controllers, Tool and Parts Attendants, and unit supply representatives to discuss problematic issues in addition to maintenance reports and proper usage of reports within GCSS-A website portal within 24 hours.

5.1.4. Per CORs approval, conduct quarterly off-site training on GCSS-A procedures.

5.1.5. Answer GCSS-A questions from unit supply staff and maintenance technicians pertaining to maintenance reports, procedures and logistical concern questions through emails and phone calls before meeting in person.

5.1.6. Educate unit supply personnel and maintenance technicians in creating maintenance plans, maintaining service schedules, and creating and forwarding work orders from the unit supply level to maintenance shops.

5.1.7. Educate unit supply staff or appropriate point of contacts (POCs) within the maintenance shops on how to track and make changes to job order notifications within the GCSS-Army website and portal.

5.1.8. Provide instruction to Forward Support Companies and unit maintenance staff on processes pertaining to ordering, receiving, processing, and returning work orders to owning units after completion of service from maintenance facility.

5.1.9. Provide advice to maintain and update of GCSS-A Standard Operating Procedures (SOP) by reviewing and recommending changes as requested and needed by the maintenance shops and the unit supply staff.

5.1.10. Inform the Surface Maintenance Office (SMO) to update and implement changes to the external state level SMO SOP for units and maintenance facilities to follow in relation to GCSS-Army logistic process within 24 hours.

5.1.11. Train unit staff members and maintenance technicians to access logistics based reports within GCSS-Army.

5.1.12. Review unit readiness levels of pacing items (equipment being repaired), identifying maintenance plan discrepancies from units, instruct units to fix maintenance plan discrepancies once pacing items have been repaired.

5.1.12.1 Review Work Orders (WO) daily that are sent from unit maintenance plans to maintenance shops and act as a liaison between the unit and the shops to rectify any issues that may arise during the WO process.

5.1.13. Utilize LIW to verify changes are made accordingly from SOUM and MWOs.

5.1.13.1 Verify unit OAP plans adhere to regulation standards of annual maintenance.

5.2 : Contractor Manpower Reporting Application (CMRA): Contractor Manpower Reporting Application is a web based application developed by the Army in order to collect data on services (Logics specific) that the Army specifically contracts for. Section 807 of the National Defense Authorization Act of 2008 required the DoD to provide an annual inventory of contracted services to congress. https://armycmra.dmdc.osd.mil/Login.aspx

5.2.1 Report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Michigan Army National Guard via a secure data collection site.

5.2.2 The contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/ . Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at http://www.ecmra.mil .

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (chapter/Page)
Date of

Publication

Mandatory or Advisory
Website
The Army Maintenance Management System (TAMMS)
22 August
Mandatory
http://www.apd.army.mil/ epubs/DR_pubs/DR_a/pd f/web/p750_8.pdf
AR 750-1
20

September 2007

Mandatory
https://dmna.ny.gov/foods

ervice/docs/references/A R_750-1_TAMMS.pdf

AR 710-1
28

November 2016

Mandatory
http://www.apd.army.mil/ epubs/DR_pubs/DR_a/pd

f/web/r710- 1_Web_Final.pdf

AR 710-2-1
1

December 2016

Mandatory
http://www.apd.army.mil/ epubs/DR_pubs/DR_a/pd

f/web/p710-2- 1_Web_FINAL.pdf

AR 710-2
28 March
Mandatory
https://safety.army.mil/Po rtals/0/Documents/ON- DUTY/WORKPLACE/HA ZARDOUSMATERIALSH

AZMAT/Standard/AR_71 0-2.pdf

AR 735
9

November 2016

Mandatory
http://www.apd.army.mil/ epubs/DR_pubs/DR_a/pd

f/web/r735- 5_Web_Final.pdf

DA PAM 750-8
22 August
Mandatory
http://www.apd.army.mil/ epubs/DR_pubs/DR_a/pd f/web/p750_8.pdf
DA PAM 750-1
4

December 2013

Mandatory
http://www.apd.army.mil/

epubs/DR_pubs/DR_a/pd f/web/p750_1.pdf

AR 190-11
15

November 2006

Mandatory
http://www.customvault.c

om/docs/specs/AR%2019 0-11.pdf

AR 190-13
31 May
Mandatory
http://www.apd.army.mil/ epubs/DR_pubs/DR_a/pd

f/web/r190_16.pdf

GCSS-Army
N/A
Mandatory
http://gcss.army.mil/

TECHNICAL EXHIBIT 1

Performance Requirements Summary

This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

PWS

Paragraph

Task
Performance Standard
Acceptable

Quality Levels Surveillance Method/By Whom

Deliverables
5.1.2
Weekly as changes occur
100%

Inspection 100% Inspection COR

Deliverables
5.1.5
All updated within 10 months
100%

Inspection 100% Inspection COR

Deliverables
5.1.6
24 Hours after

contacted by customer

Customer Feedback
100%

Inspection COR

Deliverables
5.1.11
48 hours after request
Periodic Inspection
100%

Inspection COR

Deliverables
5.1.12
Monthly
Periodic Inspection
100%

Inspection COR

Deliverables
5.1.14
Weekly
Periodic Inspection
100%

Inspection COR

TECHNICAL EXHIBIT 2

Deliverables Schedule

Deliverable by Task

Frequency # of Copies

Medium/Format Submit To

5.1.1. Supply points accurately maintained.
Monthly
One
Electronic
COR/PM

5.1.2. Inventory adjustments

documentation.

Monthly
One
Electronic
COR/PM

Deliverable by Task

Frequency # of Copies

Medium/Format Submit To

5.1.3 Inventory discrepancies.
Monthly
One
Electronic
COR/PM
5.1.4. Discuss problematic issues in addition to maintenance reports.
Monthly
One
Electronic
COR/PM
5.1.5. Conduct training in person.
Weekly
One
In Person
COR/PM
5.1.6. Answer questions pertaining to maintenance reports, procedures and logistical concerns.
Weekly
One
Electronic/ In Person
COR/PM
5.1.7 Instruct in creating maintenance plans, maintaining service schedules etc.
Monthly
One
Electronic/ In Person
COR/PM
5.1.8 Instruct how to track and make changes to job order notifications.
Monthly
One
Electronic/ In Person
COR/PM
5.1.9 Instruct how to track and make changes to job order notifications.
Monthly
One
Electronic/ In Person
COR/PM
5.1.10. Review and aid the development of GCSS-A SOPs.
Quarterly
One
Electronic
COR/PM

5.1.11. Initiate and implement an external state level GCSS-A- for units.

Weekly

One

Electronic/ In Person

COR/PM

5.1.12. Train unit staff members and maintenance technicians in accessing any and all logistics based reporting in GCSS-Army.
Weekly
One
Electronic/In Person
COR/PM
5.1.13. Provide instructional based GCSS-A knowledge as a liaison.
Weekly
One
Electronic/In Person
COR/PM

5.1.14. Ensure changes are made accordingly from SOUM messages, and MWOs by way of LIW.

Weekly

One

Electronic

COR/PM

5.1.14.1 Ensure the OAP plans are created accurately by the unit.

Weekly

One

Electronic

COR/PM

File details come from the government source that posted it.