Project_SOW.docx

HIARNG Enterprise WiFi SOW

Description: Receive pricing for Managed WiFi, Managed Firewall and minimum of 100/10-100 Mbps Internet at three sites in 12 Hawaii Army National Guard (HIARNG) facilities.

Site 1 at Kalaealoa, 91-1179 Enterprise Ave includes: Building numbers 19, 29, 117, 282, and 1898 Site 2 at Bellows, 711 Tinker Road includes: Building numbers 710, 711, 712, 713, and 714 Site 3 at Waiawa, 96-1210 Waihona includes: Building numbers 1 and 2317

Vendor provide all necessary, hardware, software and supplies necessary to provide WiFi capabilities for tenants in each building. All three services (Managed WiFi, Managed Firewall and minimum of 100/10 Mbps) are to be bundled as a package. This will be a 1 year service with 2 year options

Managed WiFi to include services at three National Guard (NG) locations in 12 HIARNG facilities. WiFi service coverage is specified throughout buildings and security configuration determined by the HIARNG. Service should include installation, trouble shooting, monitoring, reporting, hardware replacements and 24x7x365 on-island support. Floorplan and walkthrough provided upon request.

Managed Firewall to include services at three HIARNG locations. Services to include hardware replacements, trouble shooting, monitoring and reporting with 24x7x365 on-island support. Security configuration and content filtering specified by HIARNG. Service features to include:

1. Firewall Access Control Lists

2. Intrusion Protection

3. Content and URL Filtering

4. Anti-Malware

5. Application Control

Internet to include service at that three HIARNG locations. Either symmetrical or asymmetrical business class Internet connection, bandwidth minimum speed of 100 x 10-100 Mbps.

Winner Vendor will owns the equipment and will manange the following devices:

Wireless LAN Controller:

*24x7 Monitoring and alarming *Availability of Wireless Controller Key Features:

*Unlimited Troubleshooting *Unlimited MAC activity for AP/SSID *Configuration backups *Firmware updates

Cisco Access Points:

*24X7 Monitoring and alarming *Availability of access points *8X5 On-site support: Winner Vendor will dispatch technician to replace failed access point(s) and address strength/performance

Cisco Switches:

*24X7 Monitoring and alarming *Availability *Utilization *Health Metrics Key Features:

*Monthly reporting on usage stats *Unlimited troubleshooting *Configuration backups *Firmware updates *8x5 On-site support: Winner Vendor will dispatch technician to troubleshoot or replace failed device Multi Threat Security Bundle (MTSB) Basic 100:

* 24X7 Monitoring and alarming (Availability, Utilization, Health Metrics)

Core Services:

* UTM Firewall (Web content filtering; Antimalware, VPN, IPS)

* Monthly reporting on usage/protection stats *Configuration backups *Patching and signature updates *Unlimited remote troubleshooting