SF30_MOD_W9127SW9127SQ0013_0001.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of this amendment: update changes to the Performance Work Statement & Period of Performance. See SF30 MOD, Block 14, Continuation Page for more information.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 25

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 25-Aug-2017

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W9127S-17-Q-0013

X 9B. DATED (SEE ITEM 11)

15-Aug-2017

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

25-Aug-2017

CODE

CONTRACTING DIVISION

USACE, LITTLE ROCK (W9127S)

700 W. CAPITOL AVE, RM 7315

LITTLE ROCK AR 72201-3225

W9127S 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W9127S-17-Q-0013

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been added by full text:

PWS

PERFORMANCE WORK STATEMENT (PWS) Revised 20140824

Lawn and Janitorial Contract McClellan-Kerr Storage Facility

Part 1

General Information

1. GENERAL: This is a non-personnel services contract to provide Lawn and Janitorial Services. The Government shall not exercise any supervision or control over the contract service providers performing the services herein.

Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, transportation, supervision, equipment and other items and non-personal services necessary to perform Lawn and Janitorial Services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

Equipment needed for Janitorial Services to include: mops, brooms, vacuum cleaner, trash bags, dust pan, trash barrel, mop bucket and cleaning supplies.

Equipment needed for Lawn Services to include: lawn mower, trimmer, fuel and weed control.

1.2 Background: N/A.

1.3 Objectives: Clean warehouse and compound.

1.4 Scope:

1.4.1 Janitorial Services:

Empty & Dispose of trash.

Vacuum all carpets.

Sweep and mop floors of 5 offices, office hallway and 3 file rooms.

Sweep warehouse floor and cleanout the grooves.

Clean and sanitize (2) restrooms: sinks, toilets, dispensers, floors, etc.

Sweep (2) loft areas.

Mop warehouse floor.

Sweep down spider webs inside warehouse Strip and wax 2 restrooms, 5 offices and office hallway.

1.4.2 Lawn:

Sweep between outside entrance area and ditch.

Pick-up trash around outside perimeter and entrance area.

Sweep south dock area and north covered side area.

Mow gate entrance area, ditch area, behind the warehouse (area behind warehouse must be unlocked by Corps employee) and around parking lot.

Weedeat edges of entrance area, ditches, around concrete areas, around building and under bridge.

Remove trash, tree limbs and debris from compound, fence row and entrance area.

Rake leaves during fall and winter seasons.

Spray weeds/grass in cracks of asphalt.

Remove vegetation from fence.

Spray fence line, rock area of ditches and drainages.

Sweep down spider webs around overhang, security lights, doors and behind warehouse.

1.5 Period of Performance: The period of performance shall be for 60 months, Base year plus four (4), 1-year options beginning 01 Sep 2017 (or date of award), and ending 30 Sep 2022 31 August 2022.

1.5.1 Payments: Contractor shall invoice monthly. Deductions will be made for work not performed. The number of hours worked shall be reported to the COR on each pay request (invoice).

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The QCP is to be delivered with the contractor’s proposal, three copies of a comprehensive written QCP shall be submitted to the KO and COR within 5 working days when changes are made thereafter. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The contractor is not required to perform services on the following holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 8:00 and 10:00 on Tuesday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Safety Requirements. The contractor shall comply with Occupational Safety and Health Act (OSHA) and all pertinent provisions of the publications 29 CFR 1910 and EM 385-1-1. Particular emphasis shall be placed on the contractor's safety plan and the reporting provisions of EM 385-1-1. If the contractor fails or refuses to promptly comply with the safety requirements as specified herein, the COR may stop all or part of the work until satisfactory corrective action has been taken. No part of the time lost due to any such stop shall be made subject to claim for extension of time or for excess costs or damages to the contractor. Also, the contractor will not be paid for work not performed as a result of work stoppage due to failure to comply with safety requirements.

1.6.6 Place of Performance: The work to be performed under this contract will be performed at 3100 West Scenic Drive, North Little Rock, AR 72118.

1.6.8.1 PHYSICAL Security: The Contractor shall safeguard all government property. The Contractor shall be responsible for the security of his/her own property.

1.6.10 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.11 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.12 Key Personnel: The follow personnel are considered key personnel by the government: Contract Manager and Alternate Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 8:00 a.m. to 11:00 a.m., Tuesdays except Federal holidays or when the government facility is closed for administrative reasons.

1.6.13 Identification of Contractor Employees: All personnel employed by the Contractor shall be experienced in the type of work involved and familiar with the performance work statement of this contract. The Contractor shall submit to the Contracting Officer a roster of his employees, which shall include the employee’s full name, home address, and emergency telephone number.

1.7.1 Security Requirements Level III

1.7.1.1 General Overview.

1.7.1.1.1 All Contractor Personnel, regardless of citizenship status, working under this contract and/or applicable task orders shall obtain favorable adjudication of their individual security screening/background investigation the SWL-District Security Office and shall present documentation as described in paragraph 1.7.1.3 Access Approval, to prove citizenship and identity.

1.7.1.1.2 Background check/investigation disqualifying factors include: Any felony conviction, or misdemeanor conviction within the previous five years for a crime of violence, drug use and/or possession, theft or fraud.

1.7.1.1.3 If an individual’s record check and/or background investigation reflects a history of conduct that involved questionable judgment, lack of candor, dishonesty, or unwillingness to comply with rules and regulations, the determination shall be made that the individual’s presence onsite, supports an unacceptable risk-judgment, being issued by the SWL-District Security Office.

1.7.1.1.4 Security protocols dictate any Contractor, who has not completed the requirements of paragraph 1.7.1.2 Personnel Security Investigation Package, shall not be allowed on the site. Advance coordination with the Contracting Officer and the SWL- District Security Office is required for escort of uncleared Contractors.

1.7.1.2 Personnel Security Investigation Package.

1.7.1.2.1 Prime Contractors shall have each long term Subcontractor complete the SWL 487, Contractor Required Information Form. Each Subcontractor shall be granted permission to the online program Electronic Questionnaires for Investigations Processing (e-QIP). Once notified by the Army Center of Excellence of the permission, the Subcontractor shall have seventy-two (72) hours to complete the data input. See Standard Form (SF) 85 for required data input information at http://www.opm.gov/forms/pdf_fill/sf85.pdf. This is to be used only as a guide when completing the online equivalent and submitting direct to the Office of Personnel Management (OPM).

1.7.1.2.1.1 An SWL Form 487 Contractor Required Information Form.

1.7.1.2.1.2 An original Optional Form (OF) 306 with Contractor Personnel signature as Appointee.

1.7.1.2.1.3 The investigation package shall be transmitted in a sealed envelope together with a transmittal letter attached to the outside of the envelope for each applicant with the following information:

1.7.1.2.1.3.1 Contract Number and Title.

1.7.1.2.1.3.2 Contracting Officer’s Name, Office Phone Number and Cellular Number.

1.7.1.2.1.3.3 Subcontractor’s Full Name and Contact Information.

1.7.1.2.1.3.4 Prime Contractor’s Name, Address, and Telephone Number (if applicable).

1.7.1.2.1.4 Security Investigation packages shall be forwarded by the Contracting Officer to the SWL-District Security Office for processing and adjudication.

Incomplete forms, illegible forms, etc., shall be returned for correction and shall delay the Contractor from beginning work.

1.7.1.2.1.5 Any change in Contractor personnel, to include addition or replacement, throughout the duration of the contract, shall require vetting and approval by the SWL-

District Security Office, prior to being granted access to any US Army Corps of Engineers property.

1.7.1.2.1.6 Any change in status of a Contractor with regard to paragraphs 1.7.1.2 and

1.7.1.3 above, shall be reported to the Contracting Officer and the SWL-District Security Office immediately. The SWL-District Security Office shall review the matter(s), adjudicate accordingly, and a determination shall be made as to whether the Contractor shall continue to be allowed access to US Army Corps of Engineers property.

1.7.1.3 Access Approval.

1.7.1.3.1 The SWL-District Security Office shall notify the Contracting Officer that the Contractor has fulfilled the initial requirements for an approval to begin work. The Contractor shall coordinate with the Contracting Officer and the SWL-District Security Office for a start date. An SWL-District Security Office representative shall be present the first workday to take fingerprints of each Contractor for subsequent submission to the Federal Bureau of Investigation. Upon completion of fingerprint collection by the SWL-District Security Office representative the Contractor shall receive temporary approval to begin work.

1.7.1.3.2 Each Contractor shall be subject to fingerprinting at the worksite by SWL- District Security Office personnel. Refusal to be fingerprinted shall be grounds for immediate removal from the site. The SWL-District Security Office shall provide on-site fingerprinting once per contract, or when a Contractor has a minimum of five Contractors requiring fingerprinting. Alternate sites may be used, providing the fingerprints are taken electronically, printed on a Standard Fingerprint Form FD-258 and forwarded to the SWL- District Security Office for processing. This shall increase processing time by up to ten (10) working days.

1.7.1.3.3. Approval for site entry: Each Contractor shall have in their possession the written approval by the Government to begin work, and one (1) of the following forms of identification:

1.7.1.3.3.1 Driver’s License/ID Card issued by a state, or outlying territory, of the U.S.

Government.

1.7.1.3.3.2 ID Card issued by federal, state, or local government agency/entity with photograph.

1.7.1.3.3.3 School ID Card with photograph.

1.7.1.3.3.4 U.S. Passport (current).

1.7.1.3.4 In addition to one of the forms listed above, each Contractor shall have their original social security card, and one of the following original citizenship validating documents in their possession on the Contractor’s first day on site:

1.7.1.3.4.1 Birth Certificate.

1.7.1.3.4.2 Certificate of Citizenship-INS.

1.7.1.3.4.3 Certification of Naturalization.

1.7.1.3.4.4 FS-545, Certificate of Birth Abroad.

1.7.1.3.4.5 DS-1350, Certificate of Report of Birth.

1.7.1.3.4.6 FS-250, Consular Report of Birth Abroad.

1.7.1.3.5 Final Government approval or disapproval shall normally be provided within five

(5) working days after electronic fingerprints have been submitted by the SWL-District Security Office. Note: This is an estimate based upon many factors involved in the process of transmitting, receiving, and adjudicating electronic fingerprints. All approvals, approvals with restrictions, or disapprovals provided by the Government shall be considered final, with no appeal rights for the Contractor or the individual under review.

Note: The SWL-District Security Office shall be given five (5) days advance notice to be on-site to collect fingerprints. Contractors shall not be permitted to access the site until approved by the SWL-District Security Office.

1.7.1.4. Forms and Attachments.

1.7.1.4.1 A typed OF-306 shall be included in the security package, affixed with original date and signature of the Contractor as an appointee. The OF-306 shall be provided by the Contracting Officer or may be found online at the following web site:

http://www.opm.gov/forms/pdf_fill/of0306.pdf.

1.7.1.4.2 The SWL Form 487, Contractor Required Information Form, shall be provided by the Contracting Officer upon award of contract. The Prime Contractor shall provide a separate typed District Contractor Required Information Form for each Subcontractor to the Contracting Officer and/or the SWL-District Security Office the first day the Contractor is on-site.

1.7.1.5 Additional Vetting/Screening.

1.7.1.5.1 Due to constantly changing circumstances; Contractor personnel shall be subject to additional scrutiny at the discretion of the SWL-District Security Office.

1.7.2 Mandatory Training and other Requirements for all Contractor/Subcontractor Personnel.

1.7.2.1 Other Requirements: Access and General Protection/Security Policy and Procedures (AT/OPSEC Cover Sheet, pg. 2, Section G, 3).

1.7.2.1.1 Contractors shall comply with US Army Corps of Engineers property and facility access/security policies and procedures as provided by local on-site authority. Contractors shall provide the SWL-District Security Office with all information required for background checks to meet property/facility access requirements. Contractors shall comply with all personal identity verification requirements. The following is in addition to the changes, http://www.opm.gov/forms/pdf_fill/of0306.pdf otherwise authorized, by the changes clause of this contract: Should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.7.2.2 Training: IWATCH / Corps Watch Suspicious Activity Reporting (AT/OPSEC Cover Sheet, pg. 2, Section G, 4).

1.7.2.2.1 In modern times, Security is simply EVERYONE’s responsibility. We owe it to our organization, our families, and ourselves to constantly be vigilant about what goes on around us. Trust your instincts. We rely on our senses every day of our lives. If a behavior or activity makes you feel uncomfortable, report it. If it doesn’t look, sound, or smell right, report it. The simple rule is, “If you see something, say something!”

1.7.2.2.2 All Contractors shall be briefed on the local iWATCH, Corps Watch, or See Something, Say Something program (training standards provided by the requiring activity Anti-Terrorism Officer). This locally developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the Contracting Officer. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the Contracting Officer within 5 calendar days after contract award.

1.7.2.2.3 Give as many details as you can and report, at a minimum, the following:

1.7.2.2.3.1 What you witnessed including the date, time and location?

1.7.2.2.3.2 Description of who was involved?

1.7.2.2.3.2.1 Male or Female?

1.7.2.2.3.2.2 Height, build, hair/skin color, and age?

1.7.2.2.3.2.3 English speaking or otherwise?

1.7.2.2.3.3 Vehicle description /license number?

1.7.2.2.3.4 Have you seen this activity before?

1.7.2.2.4 How to report:

1.7.2.2.4.1 In an emergency – call 911.

1.7.2.2.4.2 Notify your immediate supervisor and COR.

1.7.2.3 Training: OPSEC (AT/OPSEC Cover Sheet, pg 2, Section G, 7)

1.7.2.3.1 It is absolutely critical to US Army Corps of Engineers Operational Security that Contractor personnel do not discuss the particulars of their work outside the workplace in any manner other than an official capacity. This should always be limited to the scope of their work and should only be discussed with authorized persons (I.E. Prime Contractor with official need to know or US Army Corps of Engineers personnel with official need to know, etc.) An old expression holds true today: "Loose lips sink ships." Discussing specific information about site descriptions, locations, vulnerabilities, manners of access/egress, Standard Operation Procedures, etc. in any other capacity other than official communication with authorized personnel is strictly prohibited. Rule of thumb: If you don't know for sure, ask your immediate supervisor or Contracting Officer before potentially disclosing sensitive information to the wrong people or person. Failure to abide by these guidelines could result in being permanently banned from US Army Corp of Engineers property and possible criminal prosecution in accordance with federal, state, and local laws.

1.7.2.4 Other Requirements: All Contractor/Subcontractor personnel shall be escorted in areas where they may be exposed to sensitive materials and/or sensitive or restricted areas (AT/OPSEC Cover Sheet, pg. 2, Section G, 13).

1.7.2.4.1 The Contractor shall coordinate with the Contracting Officer and/or the local facility security office for access to sensitive areas, restricted areas, and any area where sensitive materials may be encountered. All Contractors shall be escorted by authorized government personnel, in areas where they may be exposed to sensitive materials, sensitive areas, or restricted areas.

1.7.2.4.2 If a Contractor is going to be inside the infrastructure/dam at any time during the duration of the contract, the Contractor shall coordinate within five (5) days in advance, with the Critical Infrastructure Cyber Security (CICS) team for required training per the guidelines and requirements of NERC - Critical Infrastructure Protection (CIP) Standard 3 (R5) and Department of Defense Instruction 8500.2 (E3.3.5). All Contractors shall be escorted while in the control room or spreader room.

1.7.2.5 Other Requirements: Pre-screen candidates using E-Verify Program (AT/OPSEC Cover Sheet, pg. 2, Section G, 15).

1.7.2.5.1 The US Army Corps of Engineers is a federal organization, wholly committed to observance of, and compliance with, all federal, state, and local laws, governing prerequisites for persons meeting established employment eligibility requirements.

1.7.2.5.2 The Prime Contractor shall pre‐screen Subcontractor candidates using the E‐ verify Program (http://www.dhs.gov/E‐Verify) website to meet the established employment eligibility requirements. The Prime Contractor shall ensure that Subcontractor candidates provide two valid forms of government issued identification, in order to ensure the correct information is entered into the E‐verify system. An initial list of verified eligible Subcontractor candidates shall be provided to the Contracting Officer no later than three (3) business days after the initial contract award.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial Off the Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program QDR Quality Deficiency Report TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: N/A.

3.2 Facilities: The Government will provide a supply closet.

3.3 Utilities: The Government will provide water and electrical power. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: N/A.

3.5 Materials: N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance: N/A.

4.3. Materials: The Contractor shall furnish materials, and supplies necessary to meet the requirements under this

PWS.

4.4. Equipment: The Contractor shall furnish materials and equipment necessary to meet the requirements under this PWS.

4.5 Communications: The contractor shall provide a sufficient means of communications between the contractor and his employees for routine and emergency purposes. The contractor shall have a local telephone service for his/her point of contact. Contractor shall provide telephone number to the COR. The contractor shall provide the superintendant a company cell phone and provide the number to the government.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide Lawn and Janitorial services for the McClellan-Kerr Storage Facility.

5.2. CONTRACTOR MANAGEMENT REPORTING (CMR) : NA

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

EM 385-1-1 Safety and Health Requirements

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Technical Exhibit 1 – Performance Requirements Summary

7.2. Technical Exhibit 2 – Quality Assurance Surveillance Plan.

7.3. Exhibit A – Contractor Discrepancy Report

7.4. Exhibit B – Customer Complaint Record

7.5. Exhibit C - Daily Quality Control Report

7.6. Schedule of Services

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required—usually a shall statement)

Standard Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Method of Surveillance

The contractor shall provide Lawn and Janitorial Services for the McClellan- Kerr Storage Facility and compound.

PWS 1.4 Scope

Provide weekly, monthly and semi-annual Janitorial Services. Provide weekly and monthly Lawn Services. See Scheduled Services.

Zero deviation from Standard

Periodic Surveillance

Janitorial Services

PWS 1.4.1

Schedule of Services

Zero Deviation from Standard

Periodic Surveillance

Lawn Services

PWS 1.4.2

Schedule of Services

Zero Deviation from Standard

Periodic Surveillance

TECHNICAL EXHIBIT 2

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

INTRODUCTION. Quality Assurance (QA) is a program undertaken by the Government to ensure that the Contractor offers for acceptance products and services which conform to contract requirements. In this case, the Government is contracting for janitorial services. This Quality Assurance Surveillance Plan (QASP) will assist the Quality Assurance Evaluator (QAE) or others in monitoring the Contractor’s performance in a systematic way. This QASP provides a written plan that details what is to be evaluated, how evaluations are to be accomplished, frequency of evaluations, and evaluation parameters. It includes a Sampling Guide, Surveillance Checklists, and other information that the QAE should have to provide effective QA.

QASP CONTENTS. The QASP consists of two parts: the general information that describes the overall requirements, procedures, surveillance methods, and other data that applies to the Sampling Guide. The Sampling Guide may cover one or more contract line item numbers (CLINs). This QASP contains a Sampling Guide which may be used itself, or serve as an example in preparation of guides specific to individual contract schedules. The Sampling Guide contains the information needed to perform surveillance of specific contract requirements. It contains a description of the contract requirements;

identifies the primary method of surveillance, maximum allowable degree of deviation from requirement, the lot description or lot size, the level of surveillance, sample size, sampling procedures, inspection procedures, analysis procedures, suggested actions, payment computation examples, and related attachments.

QAE TRAINING. Personnel tasked with monitoring the Contractor’s performance of janitorial services must be adequately trained in QA methods and procedures in order to effectively implement the activity’s QA program. If this training has not been received, the activity should take steps to have the QAE(s) attend the next available course and in the meantime should develop a local training program. In addition to being intimately familiar with the requirements of the janitorial services contract specifications, QAEs must also familiarize themselves with the details of this QASP, the procedures which will be used to notify the contractor of deficiencies to be corrected, and how to respond to customer complaints.

QAE STAFFING. Ideally QAE staffing should be based on a pre-determined number of contract inspections (Sampling Guide) and related work requirements rather than on the availability of QAEs. If other Sampling Guides are developed, determining accurate QAE staffing levels to implement the plan is a relatively simple task involving an analysis of each plan’s requirements. This analysis involves determining the average time needed to complete each of the inspections required (sample size or quantity of work) by each plan including travel time requirements, time required to prepare monthly reports and perform other administrative duties, time to perform any non-surveillance duties, etc.

I. DEFINITIONS. The following definitions are applicable to this QASP and are consistent with the definitions provided in the specifications.

A. ATTRIBUTE: A characteristic or performance indicator of a service or product that can be observed or measured for conformance with a specified standard or tolerance. An attribute of an item is either within the specified requirements or it is not.

B. ATTRIBUTE SAMPLING: A form of acceptance sampling that grades a service as defective or not defective.

C. CONTRACT DISCREPANCY REPORT (CDR): A formal, written description of a Contractor nonconformance or lack of performance for contracted work. A CDR, when issued by the Government, requires a formal response by the Contractor.

D. CONTRACT LINE ITEM NUMBER (CLIN): An item or work described in Section B of the contract identifying service deliveries and any related materials for which the Contractor will receive compensation.

The unit price of a CLIN represents the value of service delivery which is the basis for payment for satisfactory service delivery and the basis for deduction for unsatisfactory service delivery.

E. CONTRACTOR QUALITY CONTROL PLAN (CQCP): The Contractor’s written plan to control equipment, systems, or services to ensure that requirements of the contract are performed satisfactorily.

F. CUSTOMER COMPLAINT: A means of documenting certain kinds of contract service problems. A supplemental surveillance method used to evaluate a contractor’s performance.

G. CRITICAL ELEMENT: A task, procedure, or operation which has been determined to be mandatory to fulfill the condition, value, or measure comprising a standard.

H. NON-CRITICAL ELEMENT: A task, procedure, or operation which has been determined to be essential to the overall condition, value, or measure comprising a standard, but will not constitute a substantial deviation (major defect) from the standard unless viewed in the context of repeated unsatisfactory performance or non-performance.

I. DEFECT: An instance of noncompliance with a service requirement. A defect may be caused by either non-performance or unsatisfactory performance.

J. MAJOR DEFECT: A defect that is likely to reduce materially the usability of the unit of service for its intended purpose. A major defect is a defect that judgement and experience indicate would result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the service delivery, or a defect that judgement and experience indicate requires corrective action to achieve substantial compliance with an established standard. A major defect is also classified as a collection of 2 or more minor defects in the same general area, both close to each other or more than the maximum allowable deviation.

K. MINOR DEFECT: A defect that is not likely to reduce materially the usability of the unit of service for its intended purpose, or is a departure from the established standards having little bearing on the effectiveness of the unit of service. A minor defect is a defect that judgement and experience indicated is not a substantial deviation from requirements and generally does not require re-performance for overall performance to be considered as satisfactory.

L. DEFECTIVE SERVICE: A service output or unit (sample) of service which contains one or more defects or nonconformance with specified requirements.

M. SURVEILLANCE CHECKLIST: A form in the QA Plan used for recording inspection results for a unit of service delivery.

N. STANDARD: A standard is a desired condition, value, or measure by which a service or product is judged to meet a specification or requirement.

O. INSPECTION: The examination and testing of supplies or services (including, when appropriate, raw materials, components, and intermediate assemblies) to determine whether the supplies or services conform to contract requirements. Inspection is the process of measuring, examining, testing, or otherwise comparing the unit of service with the requirements. In this contract the term “inspection” also includes actions by the Contractor to observe existing conditions in all parcels to be maintained to determine the need for service delivery.

P. INSPECTION BY ATTRIBUTES: Inspection by attributes is inspection whereby either the unit of service is classified simply as defective (unsatisfactory) or non-defective (satisfactory), or the number of defects in the unit of service is counted, with respect to a given requirement of set of requirements.

Q. LOT: A collection of service outputs from which a sample is drawn and inspected to determine conformance with the standards.

R. LOT SIZE: The number of service outputs in a lot.

S. PERFORMANCE INDICATOR: A characteristic or attribute of an output of a work process that can be measured.

T. PLANNED SAMPLING: A sampling method in which work outputs are selected in accordance with subjective criteria established in the surveillance plan. Planned sampling is a method of looking at a subjectively determined collection of attributes or items in a lot, to form general conclusions about the quality of that lot against a standard. See Exhibit B for an example of Planned Sampling Schedule.

U. QUALITY ASSURANCE (QA): Action by the Government to verify that the quality of purchased goods and services received are acceptable in accordance with the Government standards and requirements of this contract. Those actions taken by the Government to evaluate service delivery to determine conformance to the requirements of the contract.

V. QUALITY CONTROL (QC): Action by the Contractor to ensure that products and services offered for delivery conform to the requirements of the contract. Contractor methods and actions including performing tests and inspections of work performed.

W. SAMPLING GUIDE: The part of the QASP which contains the information needed to perform surveillance of a specific contract requirement. It contains a description of the contract requirement; identifies the primary method of surveillance, maximum allowable degree of deviation from requirement, quantity of work, level of surveillance, sample size, sampling procedures, a Surveillance Checklist, evaluation procedures, analysis procedures, suggested actions, payment computation examples, and related attachments.

X. SAMPLE: A sample consists of one or more service outputs drawn from a lot. The number of outputs in the sample is the sample size.

Y. SAMPLING PLAN: A Government plan indicating the number of units of service output from each lot which are to be inspected and the criteria for determining the acceptability of the lot as a whole.

Z. SURVEILLANCE: Actions taken by the Government to monitor contractor performance of contract requirements; observations of the timeliness, accuracy, completeness, and quality of services performed.

II. METHODS OF SURVEILLANCE. There are three methods of surveillance that may be applied in this contract:

• Planned sampling

• Validated customer complaints

• Unscheduled inspections

The first method is the primary method of inspection under this contract. The latter two methods are complementary to the first. That is, ordinarily the QASP will require application of planned sampling for each performance task in the specifications, while the latter two methods will be used on an occasional basis to support planned sampling. The Government has the unilateral right under the terms of the contract to change the method of surveillance used at any time. In the event of such a change, the QASP shall be revised to include the appropriate surveillance method.

A. PLANNED SAMPLING. Planned sampling is an approach that anticipates surveillance of subjectively selected tasks. The sample size is usually based on QAE time availability. Typically, the sample selected for surveillance is heavily slanted toward areas perceived as user critical. There is, therefore, no basis to assume that the conditions found in the sample inspected accurately represent the balance of the uninspected work.

B. CUSTOMER COMPLAINTS. Customer complaint stimulate another type of surveillance. It is reasonable to anticipate receipt of such complaints no matter how good the services provided. Upon investigation by the surveillance staff, some of the complaints will be validated as actions (or inactions) in violation of contract requirements. Others will not, usually because the complainant was anticipating something not required by the specifications. As a result, customer complaints shall be investigated within 24 hours of receipt of the report, and if verified, will be used as appropriate for selection of an area for further inspection in future planned samples, or as a basis for deduction in payment.

In order for the customer complaint to be used as a basis for deduction, the complaint must be received on the day that the alleged unsatisfactory services were provided, investigated by the QA staff and verified, and the Contractor notified in accordance with the procedures stated in the contract. If the required corrective action is not made in the specified time period, a deduction may be made in accordance with the provisions of the payment deductions clauses. In each instance of a customer complaint, a Customer Complaint Record (Exhibit A) shall be completed and maintained in the QA files.

C. INSPECTIONS. This approach is used with planned sampling, particularly if there has been a pattern of performance deficiencies that need special attention. The QA Manager, Field Office Manager, Operations Manager, or other managers directly responsible for maintenance and services may initiate unscheduled inspections. Those unscheduled inspections initiated due to patterns of performance deficiencies noted during planned sampling shall be conducted using the normal inspection checklists. Such inspections shall be in addition to planned sampling inspections. Unscheduled inspections also include happenstance events which are noticed during planned surveillance or non-surveillance activities. In these cases, discrepancies noted by non-QA personnel shall be reported for verification as with customer complaints. Discrepancies noted by QA personnel during planned sampling of other areas shall be investigated and reported to the Contractor for correction as appropriate. Such discrepancies shall then be handled the same as those noted during planned sampling.

EXHIBIT A

CONTRACTOR DISCREPANCY REPORT

1. CONTRACT NUMBER:

2. TO:(Contractor and Manager’s Name)

3. FROM: (Name of QAE)

DATES

4. DISCREPANCY OF PROBLEM: (Describe in Detail: Include reference in PWS/Directive: Attach continuation sheet if necessary.

5. SIGNATURE OF CONTRACTING OFFICER

6. TO:(Contracting Officer) 7. FROM (CONTRACTOR)

8. CONTRACTOR RESPONSE AS TO CLAUSE, CORRECTIVE ACTION AND ACTIONS TO PREVENT

RECURRENCE. ATTACH

CONTINUATION SHEET IF NECESSARY. (Cite applicable QA program procedures or new QA procedures.)

9. SIGNATURE OF CONTRACTOR

REPRESENTATIVE

10. DATE

11. GOVERNMENT EVALUATION: (Acceptance, partial acceptance, rejection: attach continuation sheet if necessary.)

12. GOVERNMENT ACTIONS (Payment deduction, cure notice, show cause, other.)

CLOSE OUT

CONTRACTOR

NOTIFIED

NAME AND TITLE SIGNATURE DATE

QAE

CONTRACTING

OFFICER

EXHIBIT B

CUSTOMER COMPLAINT RECORD

Date and Time of Complaint:

Location of Complaint:

Source of Complaint

Organization:

Individual:(i.e.camper,etc.)

Nature of Complaint:

Contract Reference:

Validation:

Date and Time Contractor Informed of Complaint:

Action Taken by Contractor:

Received and Validated by:

EXHIBIT C

DAILY QUALITY CONTROL REPORT

Contractor Name Contract No. W9127S_____________

Date Location of Work Performed______________

Time: Began___________ Finished_________________

Man-hours Worked on Govt. Property

Description of Services Performed

Statement that all Services were Performed in Accordance with Specifications

Services not Performed and Reasons for Non-Performance

Accidents/Damages to Govt. Property

Signature of Contractor's Quality Control Representative

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 28-Aug-2017 11:00 AM to 30-Aug-2017 11:00 AM.

DELIVERIES AND PERFORMANCE

The following Delivery Schedule item for CLIN 4002 has been changed from:

DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

POP 14-AUG-2021 TO

13-AUG-2022

N/A LOGISTICS MANAGEMENT OFFICE

700 WEST CAPITOL

LITTLE ROCK AR 72201

FOB: Destination

96720P

To:

DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

POP 01-SEP-2021 TO

31-AUG-2022

N/A LOGISTICS MANAGEMENT OFFICE

700 WEST CAPITOL

LITTLE ROCK AR 72201

FOB: Destination

96720P

(End of Summary of Changes)

TECHNICAL EXHIBIT 1