MSCRTC_PWS_final.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

BASE VEHICLE MAINTENANCE & OPERATIONS SERVICES

1.0 General:

1.1 Scope: The contractor shall provide all personnel, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform vehicle operations and maintenance services, as defined in this PWS.

1.2 Background: The Mississippi Air National Guard Combat Readiness Training Center (MSCRTC) is an installation focused on providing realistic, year-round, and joint training environment service all branches of the Department of Defense and the Coast Guard. The requirements set forth in this document pertain directly to the establishment of vehicle maintenance services for our fleet of vehicles. This includes Light & Medium Duty Vehicles, Heavy Duty Vehicles, Aerial & Material Handling Equipment, Construction, Refueling and Emergency Vehicles.

The MS ANG CRTC Air National Guard Base Vehicle Management provides effective management, receipt, assignment, accountability, operation, transfer, inspection, and maintenance services for the base vehicle fleet, tenant organization vehicles, selected registered and non-registered equipment, and transient vehicles. Vehicles assigned are a combination of in-house government-owned vehicles and limited GSA leased vehicles. GSA vehicle servicing and maintenance shall be accomplished In Accordance With (IAW) GSA policy defined in the GSA packet maintained in each GSA-leased vehicle (See C-TE-2d (1) & (2)). Services include providing minor, major, unscheduled, scheduled, and preventive maintenance services for the government non-leased vehicle fleet, using in-house, contract and warranty services;

performing on-base and local area mobile maintenance services; maintaining maintenance records;

providing analysis and reports using On-line Vehicle Interactive Management System (OLVIMS)- Dispatch, the Defense Property Accountability System (DPAS) and Defense Logistics Agency (DLA) Enterprise External Business Portal (EEBT) link, and providing materiel support through government and commercial vendors and agencies. The contractor (KTRCONTRACTOR) shall comply with Air Force Instructions (AFIs), all federal, state, and local laws in the performance of this Performance Work Statement (PWS).

Air National Guard (ANG):

Source: (http://www.ang.af.mil/)

Mission:

The Air National Guard's federal mission is to maintain well-trained, well-equipped units available for prompt mobilization during war and provide assistance during national emergencies (such as natural disasters or civil disturbances). During peacetime, the combat-ready units and support units are assigned to most Air Force major commands to carry out missions compatible with training, mobilization readiness, humanitarian and contingency operations such as Operation Enduring Freedom in Afghanistan.

Vision:

The Air National Guard will meet 21st century challenges by proactively shaping our future with combat-ready, adaptable Airmen at our core. Together with our partners we will provide the capabilities necessary to guard America at home and defend freedom worldwide.

Formatted: Font: 11 pt, Not Highlight http://www.ang.af.mil/

State Mission:

When Air National Guard units are not mobilized or under federal control, they report to the governor of their respective state, territory (Puerto Rico, Guam, Virgin Islands) or the commanding general of the District of Columbia National Guard. Each of the 54 National Guard organizations is supervised by the adjutant general of the state or territory. Under state law, the Air National Guard provides protection of life, property and preserves peace, order and public safety. These missions are accomplished through emergency relief support during natural disasters such as floods, earthquakes and forest fires; search and rescue operations; support to civil defense authorities; maintenance of vital public services and counterdrug operations Enduring Properties

1. Secure the home front while defending the nation

2. Develop adaptable Airmen

3. Modernize our war fighting capabilities

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and ___0_____ 12-month option years.

1.4 General Information:

1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). See Technical Exhibit (TE) 3 for Deliverables Schedule. (add the plan to the list of deliverables required in Technical Exhibit (TE) 2, Deliverables Schedule.) A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.3 Recognized Holidays: The contractors shall provide uninterrupted services between 0700 to 1630 hours, Monday through Friday excluding holidays and compressed Mondays. It is the responsibility of the contractor to split coverage on alternate off Mondays. The following are recognized United States (US) holidays. The contractor shall not perform services on these days:

Compressed Schedule Hours of Operation.

Every other Monday 0700 - 1530 Vehicle Maintenance Tuesday through Friday 0700 - 1630 Vehicle Maintenance

1.4.3.1 New Year’s Day: January 1st

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Independence Day: July 4th

1.4.3.6 Labor Day

1.4.3.7 Columbus Day

1.4.3.8 Veteran’s Day: November 11th

1.4.3.9 Thanksgiving Day

1.4.3.10 Christmas Day: December 25th

1.4.4 Place and Performance of Services: The contractor shall provide services between the hours of 0730-1630 on Monday through Friday, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at MS ANG CRTC-Gulfport, 4715 Hewes Ave, Gulfport, MS 39507-4324, Building 145.The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is not authorized.

1.4.4.1 Reserved

1.4.4.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented.

Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.4.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.5 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 For contractors requiring Common Access Card (CAC): The CAC is the DoD Federal Personal Identity Verification (PIV) credential. CAC issuance requirements are as follows:

In accordance with Department of Defense Manual (DoDM) 1000.13-M-V1, DoD Identification (ID) Cards, January 23, 2014, initial issuance of a CAC requires, at a minimum, the completion of an Federal

Bureau of Investigation (FBI) fingerprint check with favorable results and submission of a National Agency Check with Inquiries (NACI) (or investigation approved in Federal Investigative Standards) to the Under Secretary of Defense for Intelligence (USD(I)) approved investigative service provider. The issuance of a CAC will be based on four criteria: (a) eligibility for a CAC; (b) verification of DoD affiliation from an authoritative data source; (c) completion of background vetting requirements according to the Federal Information Processing Standards Publication 201-2, Personal Identity Verification (PIV) of Federal Employees and Contractors, August 2013, and DoD Manual 5200.02, Procedures for the DoD Personnel Security Program (PSP), April 3, 2017, and (d) verification of a claimed identity. Sponsorship and enrollment information about each applicant must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either the Real-Time Automated Personnel ID System (RAPIDS) using the DD Form 1172-2, or the Trusted Associate Sponsorship System (TASS).

1.4.5.1.1 HSPD-12 Background Investigation Requirements: The contractor shall ensure that all contractor and subcontractor personnel whose duties require CAC card issuance obtain them, and shall process all CAC card applications. The contractor shall ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form at Attachment FD Form 258, at the earliest possible date and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward it to the National Guard Bureau (NGB) Personnel Security manager who will initiate the investigation process via the PSIP. Contractor personnel will then receive two e-mail messages; the first will confirm that the investigative service provider has received the request, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint card to the security manager, the background investigation (BI) will be initiated. The contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The contractor is cautioned that the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from two to six weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.4.5.1.2 Trusted Associate Sponsorship System (TASS): The contractor shall process CAC applications through the TASS, the procedures for which are described below. Although there is no requirement for the contractor to designate a “Corporate Facility Security Officer" (FSO) to serve as its single point of contact for the BI, the TASS application process and other CAC and security-related matters, such designation facilitates these processes. If an FSO is not established, all contractor employees requiring a CAC will be required to process their own applications. The submission process for CAC applications is as follows:

1. The contractor's FSO or contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA). The TASS TA for this requirement will be: Mr. Matthew Catella, 228-214-6539, matthew.t.catella.civ@mail.mil.

2. The Government will establish a TASS application account for each CAC Request and will provide each contractor employee a USER ID and password, via email, to the FSO. The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) at: https://www.dmdc.osd.mil/tass/. The FSO or contractor employee shall follow up to ensure that the TA is processing the request.

https://www.dmdc.osd.mil/tass/

3. The Government will inform the contractor's applicant, via email, of one of the following:

a. Approval.* Upon approval, the information is transferred to the DEERS database and an email notification is sent to the contractor with instructions on obtaining their CAC. The contractor proceeds to a RAPIDS station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/).

b. Rejection.* The Government, in separate correspondence, will provide reason(s) for rejection.

c. Return. Additional information or correction to the application required by the contractor employee.

*The contractor shall maintain records of all approved and rejected applications.

1.4.5.1.3 At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor employee by SSN and two forms of identification. Identity source documents must come from the list of acceptable documents included in Form I-9, OMB No. 1615-0047, "Employment Eligibility Verification."

Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture ID. The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS, and will then issue a CAC. Issued CACs will be valid for no longer than three years, or until the individual's contract end date (inclusive of any options), whichever is earlier.

1.4.5.1.4 The contractor shall return issued CACs to the DEERS office upon departure or dismissal of each contractor employee, and shall obtain a receipt for each card and provide it to the TA/COR.

1.4.5.1.5 The contractor shall manage requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract. The contractor shall provide at least 10 calendar days advance notice to the TA, unless there are extenuating circumstances approved by the COR or KO.

1.4.5.2 Reserved

1.4.5.3 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.4 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the Army Enterprise Infrastructure (AEI). Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

1.4.5.4.1 Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

1.4.5.4.2 Complete initial and/or annual Information Assurance (IA) training as defined in the IA Best Business Practices (BBP) training (http://jko.jten.mil/courses/atl1/launch.html).

1.4.5.4.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.4.5.4.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.4.5.4.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.5 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.6 AT Level 1 Awareness Training (AT):: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete Level 1 AT within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training. Level 1 AT is available at http://jko.jten.mil/courses/atl1/launch.html.

1.4.5.7 Information Assurance (IA)/Information Technology (IT) Training. All contractor employees and associated subcontractor employees shall complete the DoD IA Awareness Training before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD requirements in DoDD 8140.01, DoD 8570.01-M and AR 25-2 within six months of the start of contract performance. In accordance with DoD 8570.01-M, DFARS

252.239.7001 and AR 25-2, contractor employees performing Information Assurance Technical (IAT) functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.4.5.8 Reserved

1.4.5.9 Reserved

1.4.5.10 OPSEC Training: In accordance with AFI 10-701, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training. Level 1 OPSEC training is available at https://golearn.adls.af.mil .

http://jko.jten.mil/courses/atl1/launch.html http://jko.jten.mil/courses/atl1/launch.html https://golearn.adls.af.mil/

1.4.5.11 Reserved

1.4.5.12 Classified Information. The contractor shall comply with Federal Acquisition Regulation (FAR) Clause 52.204-2, Security Requirements. This clause applies to contracts that involve access to information classified “Confidential,” “Secret,” or “Top Secret,” and requires contractors to comply with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M) and applicable updates/changes.

1.4.5.13 Reserved

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. The contractor shall include procedures covering key control in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.1 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and will deduct the total cost from the monthly payment due the contractor.

1.4.6.1.2 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2 Lock Combinations: The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QCP.

1.4.7 Special Qualifications: The contractor shall ensure all employees possess all required licenses for operating all vehicles listed in the Motor Vehicle Record (MVR); formerly referred to as the Vehicle Authorization Listing (VAL). Shop use licensing will be made available to all contract personnel to move equipment used in the performance of this performance of this contract in and out of the maintenance area. However, it is the contactors responsibility to ensure listening if complete to move equipment over base and public access roads and highways. This does not include education or other qualifications for the position in which the contractor employee is performing, dress codes, or other information.) (NOTE: The Government does not provide training to contractors. Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified and qualified to provide services.)

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR Subpart 42.5. The KO, COR and other

Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: Contractor personnel will not be required to obtain and wear badges, or wear specific uniforms in the performance of this contract. Contract personnel shall always maintain proper personal protective equipment, provided by the contractor, as well as professional attire for the performance of maintenance duties. All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non- Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure. (If not applicable, remove as a deliverable to TE2) REMOVE?????

1.4.11 Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Contractor Manpower Reporting Application (CMRA):

1.4.12.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Air National Guard Combat Readiness Training Center (ANG CRTC) Gulfport Mississippi via a secure data collection site.

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0.38", Left

14.12.2. The contractor shall completely fill in all required data fields using the following web address:

http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30.

While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2019. Contractors may direct questions to the help desk at http://www.ecmra.mil.

1.4.13 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose.

This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Reserved

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 Contracting Officer Representative (COR): An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

http://www.ecmra.mil/ http://www.ecmra.mil/

2.1.5 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.8 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.11 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms: (List all acronyms used in the PWS and what they represent. At a minimum, insert the acronyms provided below.)

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager CMRA Contractor Manpower Reporting Application COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense EV Emergency Vehicle, Firetrucks FAR Federal Acquisition Regulation GP General Purpose, Sedan Vehicles though 2 Ton Pickup Vehicles and Vans.

GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer MHE Material Handling Equipment MSCRTC Mississippi Combat Readiness Training Center MVR Master Vehicle Report NGB National Guard Bureau OCI Organizational Conflict of Interest

PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RFM Refueler Maintenance SP Special Purpose Vehicles SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

3.2 Materials and Equipment: The Government shall provide all materials and equipment for the performance of this contract. All materials and equipment shall not be transferred in ownership to the contractor and inventory of the equipment and materials shall be the responsibility of the Government with assistance from contract personnel. Specialized tools and equipment are tools used for special applications in specific vehicle repair and maintenance. Government-owned specialized tools and equipment shall be calibrated IAW TO 00-20-14 and AFI 24-302.

3.4 Services: N/A

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall identify to the government any material/equipment shortfalls required to perform these services as indicated in Paragraph 1.1.

VEHICLE OPERATIONS AND MAINTENANCE

DESCRIPTION OF SERVICES

5. Overview. The MSCRTC Vehicle Management provides effective management, receipt, assignment, accountability, operation, transfer, inspection, and maintenance services for the base vehicle fleet, tenant organization vehicles, selected registered and non-registered equipment, and transient vehicles. Vehicles assigned are a combination of in-house government-owned vehicles and limited GSA leased vehicles. GSA vehicle servicing and maintenance shall be accomplished In Accordance With (IAW) GSA policy defined in the GSA packet maintained in each GSA-leased vehicle (See C-TE-2d (1) & (2)). Services include providing minor, major, unscheduled, scheduled, and preventive maintenance services for the government non-leased vehicle fleet, using in-house, contract and warranty services; performing on-base and local area mobile maintenance services; maintaining maintenance records; providing analysis and reports using On-line Vehicle Interactive Management System (OLVIMS)-Dispatch, the Defense Property Accountability System (DPAS) and Defense Logistics Agency (DLA) Enterprise External Business Portal (EEBT) link, and providing materiel support through government and commercial vendors and agencies.

The contractor (KTRCONTRACTOR) shall comply with Air Force Instructions (AFIs), all federal, state, and local laws in the performance of this Performance Work Statement (PWS). All costs for supplies, parts and materials as well as subcontract work beyond the capability of the KTR in support of unscheduled maintenance of government owned vehicles listed in C-TE-2d (3) will be reimbursed to the KTR under the Reimbursable Direct Parts and Materials for the Motor Vehicle Management Contract Line Item Number (CLINs) excluding the vehicles/equipment listed in Tab A, t h e RGFP Master Listing. All costs for materials, parts, and supplies in support of preventive and scheduled maintenance, including state inspections, shall be included in the Firm Fixed Price (FFP). All labor, including subcontract labor, shall be included in the FFP unless otherwise specified in the PWS.

5.1 Requirements: The contractor shall provide overall program management and operation of the vehicle maintenance section for all 149 vehicles listed in the MVR. General Vehicle Maintenance, Special Purpose Vehicle Maintenance, Material Handling Equipment Maintenance, Refueling Vehicle Maintenance, and Emergency Vehicle Maintenance. In addition to the mechanic work to be performed, the contractor shall provide tire shop services to include inspection, repair, replacement and assistance in changing tires not covered in the operator care program. The contractor shall use tire control procedures IAW TO 36-1-191, AFI 24-302, and AFI 23-101. New tires for all government owned vehicles will be procured from the most economical source in coordination with government personnel. Government personnel will be responsible for all acquisition of supplies and services. Maintenance shall be categorized in two ways: scheduled and unscheduled. (See C-TE-1, SSC10)

5.2. Vehicle Management

5.2.1. Vehicle Operations and Maintenance Management: The KTRCONTRACTOR shall provide management to accomplish Vehicle MaintenanceVehicle Operations and Maintenance services as required in this PWS. Management shall have a minimum of five years of experience as a manager of vehicle maintenance services. The Vehicle Operations and Maintenance Manager shall have no additional duties outside the vehicle operations and maintenance function.

5.2.1.1. The Vehicle Maintenance Manager or designated alternate shall be located on-site during normal duty hours.

5.2.2. Fleet Management and Analysis (FM&A). The KTR shall provide FM&A capability to manage the efficient and economic operation of the wing vehicle fleet IAW AFI 24-302, Vehicle Management.

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Commented [KVTCUAM1]: Delete because MSCRTC will fund all costs for supplies, parts and materials as well as subcontract work beyond the capability of the CONTRACTOR in support of unscheduled maintenance of government owned vehicles listed in C-TE-2d (3).

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Employee responsibilities include, but are not limited to fleet accountability, conducting fleet management/maintenance analysis, oversight and scheduling of vehicle preventative maintenance/special inspection schedules and establish and manage the Vehicle Control Program (VCP). The selected employee will have a minimum of two (2) years’ experience or equivalent training in FM&A and DPAS operation and/or similar/related accounting systems and procedure as required by this PWS.

5.2.2.1. Vehicle Control Program (VCP). The KTR shall manage the MSCRTC VCP and maintain a current Vehicle Control Officer (VCO) listing IAW AFI 24-302. (See C-TE-1, SSC05 and C-TE-3, C01)

5.2.3. Maintenance/Production Control: The KTRCONTRACTOR shall provide workload management to designate the workload of the vehicle maintenance shop and wing vehicle fleet IAW AFI 24-302, Vehicle Management. Contractor responsibilities include, Monitor and manage repetitive maintenance, warranty, contract, and authorized repairs. Review work plans, Vehicle Historical Record and DPAS Maintenance & Utilization (M&U) for repetitive maintenance. Decides whether the repair is covered by a new vehicle warranty or a previous contract, or other parts warranty, ensure economical repair of all vehicles.

5.2.4. Vehicle Mechanics: The KTRCONTRACTOR shall provide vehicle mechanics that have a minimum of three years’ experience in vehicle mechanic services in either gasoline or diesel engines and related vehicle systems such as electrical, air conditioning, braking, and Refueling Maintenance Pumping Systems.

5.2.4.1 Emergency Vehicle Maintenance: The KTRCONTRACTOR will ensure emergency vehicle mechanics have at a minimum, Level II qualifications, IAW National Fire Protection Association (NFPA) 1071, Standard for Emergency Vehicle Technician Professional Qualifications. This individual or individuals performs inspections, maintenance, diagnosis, repair, and performance testing on emergency response vehicles (Fire Truck/Ambulance) and who, by possession of a recognized certificate, professional standing, or skill, has acquired the knowledge, training, and experience and has demonstrated the ability to deal with issues related to the subject matter, the work, or the project. Additional qualifications can be identified by schooling, training, experience, and recognized certification programs, such as those administered by Automotive Service Excellence (ASE), Emergency Vehicle Technician Certification Commission, Inc., or other equivalent certifying agencies and have a minimum of three years’ experience.

5.3. Vehicle Maintenance Requirements

5.3.1. General Requirements. The KTRCONTRACTOR shall provide scheduled and unscheduled vehicle and equipment maintenance and repair services for MSCRTC. Services shall include inspections (including Time Compliance Technical Orders (TCTOs), Service Bulletins (SBs), One Time Inspections (OTIs), etc.), servicing, major and minor repair of vehicles and equipment accounted for in DPAS. The KTRCONTRACTOR shall maintain MC rates for the vehicle fleet IAW AFI 24-302. Scheduled maintenance is accomplished IAW TO 36-1-191, which provides maintenance frequencies. The KTRCONTRACTOR shall notify customer of scheduled maintenance requirements based on schedule generated from DPAS. (C4.4.1). The KTRCONTRACTOR shall be responsible for scheduling work and determining vehicle maintenance priorities IAW AFI 24-302. The KTRCONTRACTOR shall provide work status to the customer, typically the unit VCO, as requested. (See C-TE-1, SSC12aSSC07a)

5.3.1.1. Upon receipt of vehicle addition or notice of deletion to fleet inventory, the KTRCONTRACTOR shall research data received with vehicle and input into the Logistics Installation and Mission Support-Enterprise View (LIMS-EV) Transaction Request Tool (TRT); TRT will have to be watched for changes/updates made by NGB or 441 Vehicle Support Chain Operation Squadron (VSCOS). Other services shall include, but not be limited to performing an acceptance inspection or serviceability inspection and processing vehicle for service or disposition. If vehicle is being transferred to another location, or being used for extended

Commented [WKGUAN2]: This task will be performed by ANG personnel.

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Temporary Duty (TDY), the KTRCONTRACTOR shall update vehicle in TRT and place the historical file with the vehicle for transfer and a copy of the historical record for extended TDY. All work under this paragraph shall be accomplished IAW AFI 24-302, TO 36-1-191 and 441 VSCOS guidance.

5.3.2. Technical Order (TO) Publications. The KTRCONTRACTOR shall maintain the Vehicle Maintenance and Operations TOs publication file, commonly referred to as a TO Library. The KTRCONTRACTOR shall maintain a file of current TOs for Vehicles and Equipment that they are responsible to maintain and service. The KTRCONTRACTOR shall use the Enhanced Technical Information Management System (ETIMS) where applicable to maintain, add, delete, and update TO requirements IAW TO 00-5-1-WA-1. Other repositories of TOs may be used if required TOs are not available through ETIMS IAW AFI 24-302. The TO Library will be managed and inspected IAW TO 00-5-1-WA-1.

5.4. Maintenance Variants

5.4.1. Intermediate Maintenance. Intermediate maintenance is accomplished by the base Vehicle Management, including major and minor repairs. Vehicle MaintenanceTab C Manager determines shop capability and decides which source of repair to use. Manpower, total cost, mission requirements, Non- Mission Capable (NMC) time, shop tools, equipment and technical capability influence the decision-making.

5.4.2. Minor Maintenance. Upon customer arrival, the KTRCONTRACTOR shall inspect vehicle for operator care, damage, or possible abuse; check mileage, and determine work requirements. The KTRCONTRACTOR shall accomplish minor maintenance when the work requirement is determined to be two hours or less in duration and does not require expenditures exceeding $60.00 for any single component. The KTRCONTRACTOR shall enter the work on AF Form 1827, Minor Maintenance Work Order, and ensure completed work information is input into DPAS as a work order. Maintenance costs exceeding the $60.00 component cost or two hours in work duration shall be major maintenance. The KTRCONTRACTOR shall not replace tires and batteries under minor maintenance IAW AFI 24-302.

5.4.3. Major Maintenance. When work costs exceed the minor maintenance requirement, the KTRCONTRACTOR shall complete an AF Form 4355, Vehicle Incoming Inspection, each time a vehicle is processed into Vehicle Maintenance. It is filed with corresponding DPAS work order upon completion of maintenance. Reference AFI 24-302. The KTRCONTRACTOR shall then generate the DPAS work order, perform work, and notify customer for pick-up. This work includes repairing or replacing parts, assemblies, sub-assemblies and components IAW AFI 24-302. The KTRCONTRACTOR may have to fabricate parts when required and perform body, glass, upholstery and structural repair. The KTRCONTRACTOR shall ensure completed work information is input into DPAS.

All parts exceeding $500 must be approved by the COR prior to purchase, to include two purchase quotes, provided with the parts request. COR approval is required for exceeding the One Time Repair Limit (OTRL) IAW AFI 24-302 and TO 36-1-191.

5.4.4. Scheduled Maintenance. The KTRCONTRACTOR shall perform scheduled maintenance to include Preventative Maintenance and Inspection (PM&I) and Special Inspections based on the DPAS schedule IAW TO 36-1-191 and AFI 24-302. An AF Form 4354, PM&I is used in conjunction with applicable manufacturer’s inspection requirement during the scheduled PM&I and will be filed with the DPAS work order IAW AFI 24-302.

5.4.4.1. The KTRCONTRACTOR shall process a 90-day due-in listing from DPAS Inquiries monthly, IAW DPAS Maintenance & Utilization (M&U) Playbook 3.11.18, for vehicles and vehicular equipment that require PM&I/schedule maintenance due by date IAW TO 36-1-191. The KTRCONTRACTOR shall verify, schedule and/or complete all schedule maintenance due by date. Additionally, all schedule maintenance due by mileage/hours will be completed/scheduled within four duty days of DPAS notification; i.e. REQUESTED auto work order opened. (See C-TE-1, SSC0813 and C-TE-3, C02)

5.4.5. Mobile Maintenance. Upon receipt of request for mobile maintenance, the KTRCONTRACTOR shall determine validity, and if valid, respond to the request IAW AFI 24-302.