A.01.30_17Q3_PWS_07062017.pdf

Performance Work Statement Elevator Maintenance and Inspection

John Day Dam Rufus, OR

SECTION 1 GENERAL

1.1. This contract is a firm fixed price commercial service contract. The Contractor shall maintain elevators, equipment appurtenances, and accessories so as to comply with the requirements of the latest editions of the elevator codes. The Elevator Inspector's Manual, ASME A17.2 and all ASME A17 series codes shall be followed for required inspection and maintenance procedures to ensure safe operation of all elevators covered under this contract.

1.2. Contractor Personnel.

1.2.1. The Contractor shall have a current State of Oregon Elevator Journeyman License. The Contractor shall perform all work under this contract with their own forces, except as provided in the section titled Subcontractors. Employees who perform this work shall be qualified persons on the Contractor's own payroll. Only persons directly involved with accomplishment of the Contractor's operations are allowed on the project. All Contractor employees shall be at least 18 years of age and must be able to fluently read, write, speak, and understand English.

1.2.2. Contractors and subcontractors must maintain a neat and clean appearance and must wear supplied Government badges marked with their picture and name.

1.2.3. The Contractor employees must be skilled in and capable of performing the work under this contract.

All employees of the Contractor or subcontractors shall be 18 years of age or older and must be able to fluently read, write, speak, and understand English.

1.2.4. Subcontractors. No work may be subcontracted without written approval of the Contracting Officer (KO). Compliance with the provisions of this contract by subcontractors shall be the responsibility of the Contractor.

1.2.5. Licensing. The Contractor must ensure that all employees and subcontractors have a current State of Oregon Elevator Journeyman License. Contractors must also have safety training covering Safe Work Practices, Personal Protective Equipment, Proper House Keeping and Fire Protection. Additionally, the Contractor must ensure that all employees have necessary certificates as required by state. The Contractor must apply risk management strategies to ensure personnel safety, and must comply with safety requirements articulated in EM 385-1-1, the US Army Corps of Engineers Safety Manual, and 29 CFR 1910- Occupational Safety and Health Act (OSHA). The 29 CFR 1910 can be accessed at: www.dol.gov.

1.2.6. Safe Clearance Training (LOCKOUT / TAGOUT). COE EM 385-1-1 safe clearance procedure (hazardous energy control plan - HECP) is used by project personnel to ensure continuity of service and safety to personnel and equipment. Contractor shall adhere to HECP. Individuals will receive training at the project by project personnel. Contractor personnel shall not violate the clearance procedure.

1.2.7. AT/OPSEC Security Requirements.

1.2.7.1. Project Security

a. John Day Lock and Dam is not open to the public. Security gates are locked and the Oregon access gate is manned 24/7. Certain internal gates are locked at all times and require approved access to pass through. After crossing through any gate that is locked and unattended, all personnel are required to wait for the gate to close before proceeding, and to notify the Control Room if the gate fails to close.

b. Arrangement and scheduling of working hours and crews must be coordinated through the KO with the Project Staff. The working hours of the Project Staff are Mondays through Thursdays from 6:30 a.m. until 5:00 p.m. Fridays are non-working days. Working hours that extend past 5:00 p.m. weekdays or on weekends and holidays must be coordinated through the KO and approved by the Project Staff. Submit the intended working hours of staff on site and identify any employees working in any capacity in accordance with the subparagraph entitled Identification of Employees.

c. Security of the Contractor's property and items furnished under this Contract, until the Government accepts items, are the Contractor's responsibility.

d. All Contractor personnel, subcontractor personnel, suppliers, etc. must comply with the Project's security policies and shall be reviewed and explained to the contractor by the COR.

Salespersons or personnel seeking employment will not be permitted inside the Project. Costs associated with Contractor failure to comply with the Project security policies must be at the expense of the Contractor.

e. Signs may be erected outside the project containing instructions for personnel seeking the Contractor. The content and location of the signs will be approved by the CO prior to erection.

Posts or other means of support, if required, must be provided by the Contractor and removed when the Contract is completed. Any open post holes must be suitably backfilled, prior to the end of the shift in which posts are removed, and any other damage must be repaired to preconstruction conditions.

1.2.7.2. Identification of Employees

a. Submit a complete, dated and signed, list of all Contractor and subcontractor personnel and their titles who will be working on the project at the Weekly Coordination Meeting. This listing must be revised and resubmitted when personnel changes occur.

b. Government-prescribed cards/keys:

(1) Obtain the Government-prescribed cards/keys from the Project Security Office prior to engaging in work on the project. For each employee requiring Government-prescribed card/key, submit a written request to the CO at least 15 days in advance of commencing work with a list of information including, but not limited to the following:

Name of Contractor Name of employee Employee's birth date Employee's place of birth Employee's valid identification with photo Other employee information as needed based on security level

(2) Each person requiring access for this contract shall obtain Government-prescribed ID/access cards (and keys if applicable) from the Project security office. For each person requiring access, submit a Project-approved access request form to the Project security office not less than one week prior to the date when access is needed. For contracts requiring access for more than ten (10) employees starting in the same week, provide all documents not less than two weeks prior to the date when access is required.

(3) Personal Identity Verification (PIV) – All personnel, including visitors, shall provide positive verification of individual identity, in the form of a valid government-issued photo ID prior to being granted access to federal facilities and installations. Driver licenses that do not comply with the REAL ID Act of 2005 cannot be used as the sole source for identity proofing, and a second form of photo ID will be required. For details and current information, see the Department of Homeland Security website.

https://www.dhs.gov/secure-drivers-licenses

(4) Personally Identifiable Information (PII) – All transmissions containing PII shall be encrypted or the document(s) containing PII shall be encrypted or password protected.

All documents containing PII shall be sent directly to the Project RCC and/or Security Specialist.

c. Return of Government-provided security items:

(1) Contractor personnel who will be on site intermittently (less than once per week) shall return their security items to the security office for safekeeping when offsite.

(2) Contractor shall notify the Project security office immediately in the event of a termination for cause, reassignment, or a lost or stolen security item.

d. Within 24 hours of personnel changes or the release of any employee, and within seven days of the end of construction completion or termination of Contract, collect and return all Government-prescribed cards/keys to the Project Security Office. Failure to return any Government-prescribed cards or keys will result in a $250 per item charge to the Contractor and may delay final payment.

These fees will be deducted from the Contractor's monthly payment at no additional cost to the Government.

1.2.7.3. Foreign Born Employees

Submit photocopies of the green card work permits and/or passports to the CO of all Contractor employees who are foreign born and have non-citizen status. Submit photocopies at least one month in advance of the start of work by the employees. This allows the USACE District Security Office sufficient time to run a security check on these affected personnel. Contractor personnel who fit the above description of non-citizenship shall not be permitted to work until they pass the security check in addition to other requirements of this Contract.

1.2.7.4. Non-US Citizen Employees

Submit photocopies of the Permanent Resident Card or passport to the CO of all Contractor employees who are foreign born and are non-US citizens. The CO shall provide the Portland District Security Office the submitted photocopies at least one month (30 calendar days) in advance of the start of work by the employees. Contractor personnel who are non-US citizens shall not be permitted access to the Project until the Foreign Visitor Authorization is received from HQUSACE. Contractor personnel who are non-US citizens shall not be permitted to work on the contract at all until Foreign Visitor Authorization is received.

1.2.7.5. Identification of Contractor Vehicles

All Contractor vehicles used for prosecuting the work must have a Contractor sign or other permanent identification and must carry the required insurance. Private vehicles not owned by the Prime Contractor or subcontractors must not be used for prosecuting the work.

1.2.7.6. Use of Private Vehicles

Private vehicles of the Contractor and its employees must enter and leave the project as directed.

Parking is restricted to authorized areas.

1.2.7.7. Security Training

Costs associated with the following execution of training and verification requirements must be at the expense of the Contractor. Facilitate the following training and submit:

a. AT Level 1 Training - Thirty calendar days prior to mobilization, all Contractor employees, to include subcontractor employees, requiring access to army installations, facilities, and controlled access areas must complete AT Level 1 Training. Submit a roster of training completion for each Contractor employee and subcontractor employee to the CO within five calendar days after completion of training of all employees and subcontractor personnel. Obtain training DVD from the CO through the Portland District Security Office. (Estimated training time is ten minutes per individual).

b. iWATCH or CorpsWatch Training - Thirty calendar days prior to mobilization, all Contractor employees, to include subcontractor employees, requiring access to army installations, facilities, and controlled access areas must complete iWatch or CorpsWatch Training. Submit a roster of training completion for each Contractor employee and subcontractor employee to the CO within five calendar days after completion of training of all employees and subcontractor personnel. Obtain training DVD from the CO through the Portland District Security Office. (Estimated training time is five minutes per individual).

c. Operations Security (OPSEC) Training - Thirty calendar days prior to mobilization, all Contractor employees, to include subcontractor employees, requiring access to army installations, facilities, and controlled access areas must complete OPSEC Training.

Submit a roster of training completion for each Contractor employee and subcontractor employee to the CO within five calendar days after completion of training of all employees and subcontractor personnel. Obtain training DVD from the CO through the Portland District Security Office. (Estimated training time is 15 minutes per individual).

1.2.7.8. Supplemental Security Requirements

Powerhouses, security badging, and security monitoring areas are subject to additional security requirements. The following additional requirements apply where unescorted access to any of these areas is required. Documents specified below must be submitted along with the Project approved access request forms, not less than two business days (Monday-Thursday) before the date when access is required. If unescorted access to these areas is required, the access request will not be processed until all required documentation has been provided.

1.2.7.9. Seven (7) Year Criminal Background Check

For each person requiring unescorted access to the Powerhouse or to designated security areas, Contractor shall provide a 7 year criminal background check. All costs associated with obtaining the criminal background report shall be at the expense of the Contractor. The Project RCC or Security Specialist shall review the report, and Project management will approve, disapprove, or revoke authorization for unescorted access based on the findings of the report.

The report shall be based on a positive ID match using Social Security Number and/or fingerprints, and shall include all of the following:

a. State and county check for the current residence, regardless of duration, and for each jurisdiction where the subject has lived or worked for 6 months or longer during the 7 years immediately preceding the investigation.

b. A search of federal criminal records, a national crime index search of all US states and territories, and (where possible) an Office of Foreign Assets Control (OFAC) search for terrorists, narcotics traffickers, and blocked persons.

c. For contracts extending beyond 7 years, the 7 year criminal background check shall be updated at least once every 7 years for personnel requiring unescorted access to Powerhouses or other areas subject to NERC CIP regulations.

1.2.7.10. NERC Critical Infrastructure Protection (CIP) Training

Prior to being authorized for unescorted access, and annually thereafter, each person requiring unescorted access to the Powerhouse or to designated security areas shall review the Government-provided NERC CIP training material, and shall complete the quiz with a passing score of not less than 70%. The Project RCC will provide the training, curriculum, and materials. Costs associated with the execution of this training shall be at the expense of the contractor.

1.2.7.11. Quarterly NERC CIP Security Awareness Program

The Project maintains a quarterly awareness program for personnel requiring unescorted access to areas subject to NERC CIP regulations. Awareness materials will be furnished by the Project Reliability Compliance Coordinator, and shall be distributed to Contractor personnel by the Contractor. Costs associated with the distribution of the security awareness documents shall be at the expense of the Contractor.

1.2.7.12 Personnel requiring electronic access to cyber assets

In addition to meeting all of the above requirements for unescorted PHYSICAL access, personnel requiring ELECTRONIC access to cyber assets subject to NERC CIP regulations must complete additional NERC CIP training for electronic access, must submit the Government-provided electronic access request form, and must be authorized for electronic access. Each person requiring electronic access shall complete the quiz with a passing score of not less than 70%. The Project RCC will provide the training, curriculum, and materials. Costs associated with the execution of this training shall be at the expense of the contractor.

1.2.8. Elevator Control Key.

Keys for elevator work access will be provided by the Government. All keys issued by the project shall be signed for by the Contractor or Contractor's employee. The Contractor or Contractor's employee shall return the keys at the end of the day or upon completion of the maintenance, whichever is first. No keys issued to the Contractor or Contractor's employees by the Government shall be duplicated. If keys are lost or duplicated by the Contractor or Contractor's employees and, in the opinion of the Government it is necessary to replace or re-cede any or all locks for reasons of security, the direct cost of such replacement or re-ceding will be charged to the Contractor. The Contractor or Contractor's employees shall report the occurrence of a lost key immediately to the COR. Use of keys by any person other than the Contractor's employees is prohibited. The Contractor or Contractor's employees are prohibited from opening any unauthorized areas.

1.3. Quality Assurance (QA).

The Government will evaluate the Contractor's performance under this contract for those tasks listed on the Performance Work Statement. The COR or designated inspector will follow the methods of surveillance specified in the Performance Requirements Summary (PRS), generally periodic inspection will be employed. The COR will record and retain all inspections.

1.4. Quality Control Reports.

The Contractor shall submit a quality control report for each day work is performed. The reports shall include:

compliance with the maintenance schedule; reasons for non- compliance with the maintenance schedule; safety problems identified; corrective actions taken to correct safety problems; elevator repairs required, but outside the regular maintenance work; parts repaired or replaced; and all maintenance/repair work performed. Quality control reports shall be provided to the COR or designated representative no later than 8:00a.m.on the following business day that the work was performed and inspected. Forms used for quality control reports are subject to the approval of the COR.

1.5. Assessment Site Visit.

Within 7 days from the date of the contract award, the contractor shall make a complete and systematic inspection of all elevators. Findings will be provided to the COR and be available prior to the post award conference.

1.6. Coordination.

1.6.1. Pre-work Submittals.

The Contractor shall complete and submit to COR, the following items seven (7) days prior to the pre-work meeting:

• Certificate(s) of Insurance.

• Certificates showing the current State of Oregon Elevator Journeyman License, inspection and maintenance of elevators, safety training covering Safe Work Practices, Personal Protective Equipment, Proper House Keeping and Fire Protection.

• The qualifications of the Contractor's crew supervisor.

• The name, address and telephone number(s) (not to exceed three) where Contractor's crew supervisor can be reached.

• A list of all employees that will be working on this contract and their vehicle identification.

• Detailed Quality Control Plan and Inspection Checklist.

• In draft form, a Maintenance and Inspection Schedule including any suggested modifications which may be in the interest of practicality, efficiency, economy or effective use of time, including any deficiencies, or items not up to code with elevators inspection schedule.

1.6.2. Post Award Conference.

After all post award submittals have been reviewed and approved by the Government, a pre-work meeting date and time will be established. The pre-work meeting will be scheduled no later than 15 calendar days after contract award. At this meeting, the COR will establish lines of authority and Government procedures for contractual administrative and work issues. The schedule of required submittals and reports will also be discussed. The Contractor shall submit the deficiency and noncompliance report obtained from the Assessment Site Visit (1.5) at the pre-work meeting. The Contractor will be responsible for all maintenance, replacement of parts, etc. unless noted in the deficiency report. The Government will furnish the Contractor a letter of record documenting pre-work conference discussions within one week following the meeting.

1.6.3. Maintenance Control Plan (MCP).

The Contractor shall develop an annual written Maintenance Control Plan for each elevator and submit to the Government at or before the Post-award Conference. A separate schedule shall be prepared for each non-identical elevator. All schedules shall describe periodic maintenance procedures and required inspections, and shall specify the frequency of performance and appropriate intervals for specific maintenance items. A maintenance schedule shall be posted in each elevator room. Posted schedules shall become the property of the Government and shall not be removed from elevator rooms upon completion of the contract. Schedules shall be kept current and changes coordinated with the COR. Routine maintenance work required by this contract shall be performed on a regularly scheduled basis but not less frequently than once each 30 days.

1.6.4. Advance Notice of Service.

Elevator maintenance shall be scheduled to minimize interference with Plant maintenance and operation activities. Except for Emergency Call-back Services, Project plant maintenance and operations will take precedence over elevator maintenance. The Contractor shall notify the COR or Control Room not less than 48 hours prior to arrival for routine maintenance and repair. Prior notification is not required for

Emergency Call-out service; however, the Contractor employee(s) must be pre-authorized under this contract’s Project Security requirements.

1.6.5. Authorized Government Callers.

The Government will provide the Contractor a list of names and contact information for all Project employees who are authorized to call the Contractor’s dispatch for emergency call-back services. The Contractor must not honor requests made by persons other than those authorized.

1.7. Hours of Operation.

Normal workdays and business hours for the Contractor will parallel those of the Government Project, which are generally Monday through Thursday, 0630 to 1700 except Federal Holidays or when the Government facility is closed due to Government-directed facility closing. This excludes work under emergency call outs. In case of emergency call outs, the COR or person designated by the COR will make arrangements for the service call and time of arrival for the Contractor.

1.7.1. Recognized Holidays.

New Year’s Day Labor Day Martin Luther King, Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.8. Resources.

1.8.1. Conservation.

The Contractor must ensure employees practice utility conservation. The Contractor is responsible for operating under conditions that prevent the waste of utilities to include turning off lights when not necessary for work, turning off water faucets and valves when not in use.

1.8.2. Environmental and Hazardous Materials.

The Contractor must establish systems and controls to minimize use of hazardous materials and generation of hazardous wastes, maximize recycling of materials and comply with state and Federal guidelines for hazardous material and waste storage and disposal. The Contractor shall furnish the Government with copies of all Material Safety Data Sheets (MSDS) prior to using or storing such chemicals in Government facilities.

1.9. Contract Site.

1.9.1. Maintenance.

Contractor and the Contractor's employees shall make no alterations to the Government property except with the written permission of the Government.

1.9.2. Other Work.

The Government may undertake or award contracts for other work. The Contractor shall fully cooperate with such other Contractors and Government employees and carefully fit his own work to such additional work as may be directed by the Contracting Officer. The Contractor shall not commit or permit any act which will interfere with the performance of work by any other Contractor or by Government employees.

1.10. Period of Performance.

The period of performance will be for one (1) Base year of 12 months and two (2) option years of 12 months.

The period of Performance reads as follows:

Base Year: 08/01/2017-07/31/2018 Option Year 1: 08/01/2018-07/31/2019 Option Year 2: 08/01/2019-07/31/2020

1.11. Type of Contract.

The government anticipates award of a firm fixed-price commercial service contract.

1.12. Pre-Quote Site Visit.

Site visit prior to bidding shall be coordinated through contracting and will be addressed as needed.

SECTION 2 DEFINITIONS

2.1. Acceptable Quality Level (AQL).

A predetermined value selected and used by the Government Quality Assurance inspector to distinguish between satisfactory and unsatisfactory performance. For evaluation by random sampling, AQL’s are stated in percentages and have three parts: lot size, sample size and Allowable Reject Level

(ARL).

2.2. Allowable Reject Level (ARL).

The allowable margin of error observed under statistically sound quality assurance surveillance.

2.3. Contracting Officer (KO).

Contracting Officer is the only person with the authority to enter into, administer, and/or terminate the contract on behalf of the Government

2.4. Contracting Officer's Representative (COR).

An individual designated in writing by the Contracting Officer, responsible for administration of the contract.

2.5. Contractor.

The term Contractor refers to the prime Contractor and all contractor employees and personnel. The prime Contractor shall be responsible for ensuring all subcontractors comply with the provisions of this contract.

2.6. Deduct Percentage.

The percentage obtained when the price for providing a specific requirement for a billing cycle is diminished because the Observed Acceptance Rate (OAR) is below the Acceptable Quality Level (AQL).

2.7. Designated Inspector.

An individual designated in writing by the Contracting Officer’s Representative (COR), responsible for technical inspection of equipment.

2.8. Observed Acceptance Rate (OAR).

The observed rate of acceptable performance based on sound quality assurance surveillance.

2.9. Performance Requirement.

The point that divides acceptable and unacceptable performance of a task according to the Performance Requirement Summary (PRS) and the Inspection of Services clause. It is the number of defects or maximum percentage of defects in the tot that is acceptable.

2.10. Quality Assurance.

A planned and systematic pattern of all Government actions necessary to provide confidence that adequate technical requirements are established; products and services conform to established technical requirements; and satisfactory performance is achieved. For purposes of this contract, quality assurance refers to actions by the Government assurance functions for a contracted service.

2.11. Quality Control.

Those actions taken by a Contractor to control the production of outputs to ensure that they conform to the contract requirements.

SECTION 3 GOVERNMENT FURNISHED ITEMS AND SERVICES

3.1. Utility services.

Services (electrical power, water services, and restroom facilities) required in the performance of the contract are available from Government sources within the contract areas or from other sources approved by the COR.

These utilities are available as is. All extensions, adapters and other necessary items are the Contractor's responsibility.

3.2. Drawings.

Any available elevator drawings can be obtained through the COR. Applicable changes shall be noted on drawings and submitted to the COR to be maintained up to-date. On termination or expiration of the contract all drawings shall be returned to the COR.

SECTION 4 CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1 General.

Except for those items or services specifically stated in Section 3, the Contractor shall furnish everything necessary to perform this contract according to all its terms. Contractor parts and supplies may be stored at a location designated by the COR; however, most spare parts will be carried in Contractor service vehicles. The Contractor must provide all training to Contractor employees required by applicable safety, health or licensing requirements.

4.2. Materials.

4.2.1. Parts and Materials.

The Contractor shall be responsible to furnish the following parts and supplies: all replaceable type contacts, contact insulators, contact springs, copper braids, all oils and greases, and cleaning materials.

Contractor parts and supplies may be stored at a location designated by the Government; however, most spare parts will be carried in Contractor service vehicles.

4.2.2. Component Replacement.

When a component in a labeled product is replaced, it must be replaced with an identical component manufactured under the original labeling service (certifying agency). Substitution of a different component is only permitted where it is equivalent to that which was tested, as determined by the certifying agency.

The parts used for replacement are required to comply with all the requirements that the old parts originally complied with.

4.3. Warranty of Materials and Services.

All materials provided and services performed under this contract shall be free from defects and conform to ASME A17.1. The Contractor shall be responsible for all materials delivered and work performed until completion and acceptance of the entire work, except for any completed unit of work which may have been accepted under the contract. The Contracting Officer or COR will give written notice of any defect or nonconformance within 120 days from the date of acceptance by the Government.

4.4. Excluded Services.

The following are not covered in the full maintenance service arrangement and are considered over and above services:

4.4.1. Alterations (a.k.a., modernizations) are not covered in the full maintenance service arrangement.

4.4.2. Acts by parties other than the Contractor of vandalism, abuse, negligence, damage resulting from rescue and recovery operations, acts of God (including damage resulting from emergency power generator power spikes and low quality) are not included in the contract.

4.4.3. Not included in routine maintenance are hoist enclosures, total replacement of hoist way control cables, door panels, car enclosures, frames, sills, car lighting lamps, hoist ropes, and complete replacement of motor assemblies unless damaged as a result of Contractor negligence.

4.4.4. Additional items excluded in the full maintenance coverage are cosmetic, construction, ancillary components of the elevator system, including the finishing, repairing, or replacement of the cab enclosure, ceiling frames, hoist way door panels, door frames, sills, car flooring, floor covering, main line power switches, main power breaker(s), hydraulic elevator jack outer housing, buried piping, smoke and fire sensors, fire service reports, main communication feeders to controller, security systems, batteries for emergency lighting and lowering that are not solely dedicated to the elevator, air conditioners, and heaters.

4.4.5. Routine cleaning and refinishing of the interior of cars and the exterior of the hoist way doors and frames is not included in the basic full maintenance service.

4.4.6. In the event that the Contractor encounters an item of work included in paragraph 4.4.1 through 4.4.5, the Contractor will report the situation to the COR. The report will include the work location, a detailed scope of the required work, justification for Contractor determination that the work was not included in the contract, and an itemized cost estimate (including time to repair, all required parts, and a breakdown of labor hours). NOTE: Any part, component, or assembly unavailable from the manufacturer due to obsolescence remains the Contractor’s responsibility to obtain an engineered equivalent product from a commercial source.

5.1. Description of Services.

5.1.1. Elevator Maintenance.

The Contractor shall provide all elevator maintenance services for the eight

(8) elevators noted in Section 5.1.8., unless noted and accepted in the deficiency report or the Quality Control Reports (Section 1.4). Work required by this contract shall be performed on a regularly scheduled basis but not less frequently than once every 30 days. A minimum of 2 full working days will be spent on-site performing elevator maintenance.

5.1.2. Supplies and Materials.

All materials, supplies, equipment, transportation, supervision, services and any items necessary to perform routine maintenance of all the elevators listed shall be provided by the Contractor.

5.1.3. Routine Maintenance.

Includes cleaning, maintenance, repair, parts replacement outside of non- routine maintenance, servicing, adjustments, calibrations and inspections as listed by the ASME A 17.1, and ASME A 17.2. Except for emergency callback service, all work shall be scheduled five workdays in advance with the COR.

All repair service calls shall be considered routine unless identified as Emergency at the time of service request.

5.1.3.1. The Contractor shall respond in-person to the Project on routine repair service calls not later than 1200 Pacific Time on the weekday following receipt of a valid service request. If the Contractor does not arrive within the specified time, the Government reserves the right to call an alternate contractor to provide necessary services and bill the Contractor for the service performed.

5.1.4. Call-Back Services / Non-Routine Services / Inspection

When Call Back Service is requested by the COR, or if, during the course of routine maintenance a needed repair is identified that cannot be completed as part of routine maintenance, the Call-Back Service CLIN will be used. As part of the Call Back Service the contractor will inspect the elevator and prepare a report on what is required for repair. If the repair is less than the micro-purchase threshold (currently $2,500.00) COR may authorize the repair. If the repair exceeds the micro-purchase threshold the contractor must provide an inspection report with sufficient detail to allow for the repair to be completed by a contractor of the Governments’ choosing. Included in Non-Routine Services are hoist enclosures, total replacement of hoist way control cables, door panels, car enclosures, frames, sills, car lighting lamps, hoist ropes, counterweights, and complete replacement of motor assemblies. While work or replacement of these specific items is not included in the contract, the Contractor shall note and report to the COR any required repairs and/or replacements necessary along with a detailed report. The Government reserves the right to obtain repair services for the excluded equipment appurtenances and accessories from other sources. Non-routine work requires a price proposal and approval from the Contracting Officer prior to the work starting.

5.1.5. Interruption of Service.

Elevator maintenance shall be scheduled and coordinated with the COR to minimize interference with plant maintenance and operation activities. Unless there is an emergency situation or an impending safety hazard for an elevator, e.g., the elevator is out of service, stuck, or experiencing a dangerous or potentially dangerous malfunction, plant maintenance and operations will take precedence over elevator maintenance.

5.1.6. Safety.

The Contractor's employees may be working in areas containing control systems vital to the operation of the project. The Contractor shall protect all existing structures, utilities and work of any kind against damage or interruption of service. To ensure the safety of Contractor employees and project personnel, the Contractor shall be trained in the Safe Clearance Program.

5.1.7. Emergency Call-Out Service

Emergency Call-Out Service will be requested in instances where emergency service is needed to extricate an individual from an inoperative elevator, the contractor shall provide emergency call out service 24 hours a day, 7 days per week when requested by the COR or designate. lf the COR or designate receives a pre-recorded phone message, the Contractor will have one hour to respond back with a phone call. Contractor's mechanic is required to be on-site to commence work within a maximum of 4 hours after a call for emergency services is made. If the Contractor does not arrive within 4 hours, the Government reserves the right to call an alternate contractor to provide necessary services.

5.1.8. The following is a list of elevators covered by this contract:

LOCATION MFG YEAR INSTALLED OREGON # CAP. LIFT STOPS

Powerhouse- Station Service Passenger

Westinghouse 1967 Refurb. 2012

PVXE 5384 4000 lb. 127 ft. 8

Powerhouse – Station Service Freight

Westinghouse 1967 Refurb. 2001

PXVE 5383 16000 lb. 151 ft. 9

Powerhouse – Bay 9 Westinghouse 1967 Refurb. 2012

PXVE 5385 2000 lb. 107 ft. 5

North Spillway –Non-Overflow Dover 1968 PXE 5741 2000 lb. 114 ft. 5

North Fishway – Visitor Bldg. Dover 1968 PXE 5744 1200 lb. 19 ft. 3

Navigation Lock – North Tower Dover 1968 PXE 5742 1000 lb. 118 ft. 3

Navigation Lock – South Tower Dover 1968 PXE 5743 1000 lb. 118 ft. 3

Navigation Lock – Fish Pumps Dover 1968 PXE 5740 2000 lb. 81 ft. 3

NOTE: If an elevator is out of service when monthly maintenance is scheduled to occur the time that would normally be spent on routine maintenance the contractor will inspect the elevator and prepare a report on what is required for repair.

5.1.9. Post Award Conference/Periodic Progress Meetings.

The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

5.1.10. Contracting Officer Representative (COR).

The COR or designated inspector monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: performs, or has performed, inspections necessary in connection with contract performance: maintains written and oral communications with the Contractor concerning technical aspects of the contract: issues written interpretations of technical requirements, monitors Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinates availability of government furnished property, and provides site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

5.1.11. Contract Manager.

The contractor shall provide a contract manager who shall be responsible for the performance of the work.

The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

5.2. Elevator Maintenance.

The Contractor shall perform regular maintenance of the eight elevators in accordance with the Maintenance Control Plan (MCP) and not less than once each month.

5.2.1. Maintenance Schedules.

Elevator maintenance schedules shall be submitted to the COR for approval (section 1.6.1). A separate schedule shall be prepared for each non-identical elevator. All schedules shall describe periodic maintenance procedures and specify the frequency of performance. A maintenance schedule shall be posted in each elevator room. Posted schedules shall become the property of the Government and shall not be removed from elevator rooms upon completion of the contract. Coordinate schedule changes with COR and keep all schedules current.

5.2.2. Inspections.

Contractor is required to comply with all applicable elevator maintenance/service State and Federal rules and regulations and maintain adequate records of this compliance. The Government reserves the right to have a third party Inspect the elevators. All licenses and monthly, annual, and five-year (when applicable) inspections shall conform to ASME A 17.1, and ASME A 17.2. A seven (7) day notice shall be provided to the government prior to inspections to enable the government to have a representative available. A report of the inspection results must be submitted to the COR for approval.

5.2.3. Initial Inspection.

Within 7 days from the date of the contract award, the contractor shall make and complete and systematic inspection of the elevators and shall submit an itemized list to the COR to note any existing deficiencies that would require correction in order to be bring equipment into acceptable conditions.

5.2.4. Five year inspection and load test.

Within 90 days of the contract award, there is to be a full 5 year inspection and load test completed on all elevators covered within the contract. The 5 year inspections and load test is to be completed in the base year of the contract only and shall not be part of options years. In order to keep records current, the annual inspections and tests shall be conducted at the same time as the 5 year.

5.2.5. Annual inspections.

Annual inspections shall be conducted in a time not to exceed 1 year from the initial inspection that is to be done as detailed in 5.2.3, above.

5.2.6. Changes to the elevators.

The Contractor shall make no changes to the existing circuits. Circuitry wiring and sequencing or otherwise alter the original circuit or wiring design of the elevators. The Contractor may propose and submit any modifications or changes to the COR in a complete, neatly prepared wiring diagrams accompanied by description of the proposed change. Any proposed changes must be approved by the Contracting Officer prior to installation. The contractor will perform quality control (QC), while the government performs quality assurance (QA).

5.2.7. Performance Requirements Schedule.

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success. These performance objectives are summarized in Technical Exhibit 1.

5.2.8. Surveillance.

Surveillance will be accomplished using the above Performance Criteria Analysis. If performance in not satisfactory to the percentage listed in the AQL, the COR will notify the contractor's site manager, with a telephone call, as soon as practicable and ask the contractor to correct the problem.

If a safety issue arises from the Contractor's unacceptable performance, the Contractor will be given notification and 4 hours to correct the unacceptable performance. The COR may approve additional time, if needed. If it is not a safety issue the contractor will have three days to correct any deficiencies. The COR will notate on the Performance Criteria Analysis the date, time, and location of the deficiency and send a copy to the Contractor to sign and return to the COR within 3 businesses days.

If the Contractor fails to promptly re-perform the services or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may by contract, or otherwise (1) perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service or (2) terminate the contract in whole or in part.

5.2.9. Contractor Quality Assurance.

The Contractor, and not the Government, is responsible for management and quality control actions to meet the terms of the contract. The role of the Government is quality assurance to ensure contract standards are achieved. In this contract the quality control program is the driver for product quality. The Contractor shall develop a comprehensive program of surveillances and monitoring actions. The first major step to ensuring a "self-correcting" contract is to ensure that the quality control program approved at the beginning of the contract provides the measures needed to lead the contractor to success. Once the quality control program is approved, careful application of the process and standards presented in the remainder of this document will ensure a robust quality assurance program.

5.3. Required Reports.

5.3.1. Minimum Required Reports.

The Contractor must generate, complete and submit reports to the Government. The following is a list of reports, information to be furnished on each report and a time or frequency requirement for each report.

5.3.2. Maintenance Report.

The Contractor shall prepare a report, which identifies each elevator, the location, maintenance work performed, repairs needed, non-compliance, development of any defects, date of inspection, name of inspector, overall condition of the elevator and any corrective actions taken should be including. This report shall be submitted within two business days of inspection.

5.3.3. Failure Report.

If repairs require work considered Non-Routine the Contractor shall notify the COR for appropriate decision and action with a detailed description of reasons for noncompliance with maintenance and/or repair schedule if applicable and safety problems identified and corrective actions taken. Any deviations from existing drawings shall be submitted to the COR for approval. Drawings can be requested from the

COR.

5.3.4. Employee Exposure Hours.

Total hours worked by Contractor employees during the month. This report must be submitted monthly.

Invoices will not be approved without documentation of exposure hours.

5.3.5. Incident/Accident Report.

An accident constitutes an incident or act involving the Contractor, which may or may not have caused obvious damage to persons or property. This includes injuries to Contractor employees, members of the public, or damage to Government or personal property. The Contractor shall notify the COR by telephone within 30 minutes of any incident or accident, followed by a written report. These reports shall include, but are not limited to, location, nature of the injury or accident, authorities notified and the action taken along with any other pertinent information such as who was injured and what happened. These reports shall be accompanied by sketches, graphs, drawings, and photographs, as needed, and forwarded to the COR within 1 working day following the injury or accident.

5.3.6. Monthly Invoices.

At a minimum, invoice shall contain the following information:

- Name and address of contractor

- Invoice date and number

- Contract number (to include order number and/or CLIN)

- Description, quantity, unit of measure, unit price, extended price of supplies delivered, or service performed.

- Shipping and payment terms, including shipment number, date, and any discounts.

- Name and address of contractor official to whom payment is to be sent.

- Name, title, phone number, and mailing address of person to notify in the event of a defective invoice.

- Taxpayer ID

- Electronic funds transfer banking information

- Any other additional information or documentation that is written in the contract.

TECHNICAL EXHIBIT 1

ELEVATOR MAINTENANCE

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

PERFORMANCE

OBJECTIVES

STANDARDS

AQL

SURVEILLANCE

METHOD

Elevator Availability

Each elevator is operational and available for use each day.

95% Observation

Maintenance Standard

Elevators are maintained in accordance with the latest edition of the ASME A 17.1, all applicable laws, regulations, rules, ordinances, codes, etc., and the recommendations of the original manufacturer.

95% Unscheduled Inspection

Maintenance Control Plan

Elevators are inspected and maintained according to the Contractor’s Accepted Maintenance Control Plan.

95% Scheduled Inspection

Safety Testing Annual no-load and 5-year load safety Tests are performed according to required Schedules.

100% Inspection

Maintenance Record

Elevator maintenance records are annotated appropriately each month.

95% Unscheduled Inspection

Routine Repair Service Calls

Contractor responds in person not later than 1200 Pacific Time on the day following a routine repair service request.

100% Observation

Call-Back and Call-Out Emergency Repair Service Calls

Contractor responds in person not later than 4 hours following an emergency repair service request.

100% Observation

Maintenance Report Maintenance reports are submitted within two business days of performance of maintenance or repair work and contains all required information.

90% Contractor Report