A.01.30_PWS_WVP_Elevator_Maintenance_Contract_04182017.pdf

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Willamette Valley Elevator Maintenance
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W9127N-17-Q-0002
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PERFORMANCE REQUIREMENTS SUMMERY (PRS)

THE WILLAMETTE VALLEY PROJECT ELEVATOR MONTHLY INSPECT/ LUBE / OIL/

ADJUST/CLEAN PREVENTITIVE MAINTENANCE SERVICES CY17-20

LINN, LANE & MARION COUNTIES, OREGON

Solicitation # W9127N-17-Q-0002

1. GENERAL: This is a non-personnel services contract to provide monthly Inspect/Lube/Oil/Adjust/Clean preventative maintenance services for Seven (7) Elevators within the Willamette Valley Project. The 7 elevators are located in Linn, Lane, and Marion Counties, Oregon. The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items to perform monthly Inspect/Lube/Oil/Adjust/Clean Services, and as needed emergency or non-routine services and materials.

All work shall be in compliance with the requirements of the latest edition of American Society of Mechanical Engineers (ASME) Safety Code for Elevators and Escalators, ASME A17.1, current Oregon Elevator Specialty Code (OAR 918-400-0455 and 918-400-0458), the manufacturer’s recommendations and all other applicable laws, regulations, rules, ordinances, codes.

The latest edition of Guide for Inspection of Elevators, Escalators and Moving Walks, ASME A17.2 shall be used as a guide to establish the equipment is operating safely. The Contractor shall provide preventative maintenance services, inspections and testing necessary to maintain the (7) seven elevators, appurtenances and accessories in a fully operational mode at all times except for prescheduled downtime. Services include but not limited to:

scheduled monthly inspections, lubrication, adjustments, annual inspections and 5-year load tests as required by ASME A17.1 and A17.2, and all necessary work performed relative to cleaning, lubrication, adjustment and calibration of the equipment where applicable to return each elevator and escalator to the OEM specified rated speed, leveling and door operation condition.

This is a firm fixed price service contract.

The Period of Performance (POP) will be: date of contract award through 30 April 2018. Option years will be authorized per the discretion of the Government based on satisfactory contractor performance. Option Year One (OY1) will be 01 May 2018 through 30 April 2019 and Option Year Two (OY2) will be 01 May 2019 through 30 April 2020.

Three (3) Contract Line Items (CLIN) will be used per location:

CLIN 0001 Monthly Maintenance (Monthly) CLIN 0002 Non-Routine Maintenance (Labor Hour) CLIN 0003 Non-Routine Materials (Cost)

2. DEFINITIONS: Throughout this contract terms are defined as follows:

Contracting Officer (KO): An employee of the government who has authority to enter into, administer, terminate and negotiate contracts and to make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

Contracting Officer's Representative (COR): An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Quality Assurance Evaluator (QAE): The Government employee(s) responsible for validating contractor performance.

Contract Discrepancy Report (CDR): A written record of unsatisfactory performance by the contractor as observed by the Quality Assurance Evaluator (QAE), Exhibit 2.

Performance Requirements Summary (PRS): Defines the performance standards required of the contractor and the Quality Assurance surveillance methods and periodicity performed by the government.

Maintenance Control Plan (MCP): An Annual written Maintenance Control Plan for each elevator describing periodic maintenance procedures and required inspections, and shall specify the frequency of performance and appropriate intervals for specific maintenance items.

Quality Control Plan (QCP): A plan submitted by the contractor used to guide and document the implementation of the required management and quality control actions to achieve the specified results.

Quality Control: The contractor’s actions and responsibility assuring the QCP is followed and work meets the contract requirements.

Quality Control Inspector: The Contractors employee responsible for assuring quality control of the work.

3. GOVERNMENT FURNISHED PROPERTY:

3.1 The Government will provide where available non-potable water, 120V electricity, minimal heating and light trash disposal. The Contractor shall place all trash in trash receptacles or dumpsters located on the project. This does not include large pieces of equipment which shall be disposed of in a COR approved area. Telephone service will not be provided. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities. There are no restrooms within the dams. Oily rags shall only be disposed of in receptacles identified specifically for oily rags.

3.2 The Government may provide small parts such as fasteners, indication lamps, overhead and pit light bulbs/lamps, if readily available. Such parts shall be replaced by the Contractor at the next opportunity to restock Government supplies or vice versa.

3.3 Elevator drawings, schematics, Programmable Logic Controller (PLC) controller manuals, Operation and Maintenance manuals are located in each machine room and shall be retained on Government premises. Authorized applicable changes shall be noted on drawings (i.e. red-marked) and shall be returned to the COR for As-Built.

4. CONTRACTOR SHALL FURNISH:

4.1 General: The Contractor shall furnish all supplies, equipment, tools, labor and additional services required to perform work under this contract that are not listed under Section 3, Government Furnished Property.

4.1.1 The contractor shall have a licensed elevator Journeyman onsite anytime the contractor is present. A copy of the Journeyman License issued by the State of Oregon for the maintenance crew shall be provided to the COR seven days prior to working on site.

4.1.2 The contractor shall hold and maintain a state issued State of Oregon Elevator Maintenance License. A copy shall be submitted with submittal of proposal and annually thereafter to the COR as the license is renewed.

4.2. Materials: In performing the work under this Contract the contractor shall provide only parts recommended by the manufacturer of the equipment for replacement or repair, and to use only those lubricants of a standard or grade recommended by the manufacturer of the equipment. When purchasing energy consuming products, procure an Energy Star product or a product that is designated under the Federal Energy Management Program (FEMP) of the Department of Energy as being among the highest 25 percent of equivalent products for energy efficiency, FEMP designated product; unless (A) an Energy Star product or FEMP designated product is not cost-effective over the life of the product taking energy cost savings into account; or (B) no Energy Star product or FEMP designated product is reasonably available that meets the functional requirements.

The Contractor shall furnish all labor, supplies, and tools necessary to perform Cleaning, Lubrication, Oil and Adjust preventative maintenance on a monthly basis for each of the seven elevators. The Contractor is responsible for replacement labor of indication lamps, light bulbs, tubes, sockets, pit light switches and duplex receptacles for machine rooms, hoist ways, pits, elevator cars, hall entrances, signal systems and demarcations. Particular attention is to be given to maintaining all emergency signal systems and emergency lighting units in an operable condition.

Additional repairs or defects identified by the contractor will be submitted in writing. Submissions to include identified defect, estimate for repair including parts (CLIN 0003) and labor (CLIN 0002). Repairs or replacements to elevator equipment, appurtenances, accessories include but not limited to: PLC circuit boards, transient voltage surge suppressors, hoist machinery, motor generators, controllers, selectors, worn gears, thrusts, bearings, brake magnet coils, brake shoes, safeties, hoist ropes, compensating ropes, governor ropes, brushes, windings, commutators, rotating elements, contacts, coils, relays, resistors for operation and motor circuits, magnet frames, cams, car door and hoisting door hangers, tracks, and guides, door operating devices, car top operating station, interlocks and contacts, and all other elevator signal accessory equipment complete, where included as part of the elevator installation at the time the bid for this work is submitted.

The Contractor shall notify the Government of all malfunctions that may require other repair qualifications such as a Licensed Electrician. All electrical equipment used by the contractor or the contractor’s employees shall meet all applicable safety requirements per National Electric Code and EM 385-1-1. The equipment shall operate at full rated performance levels using existing building circuits. It shall be the responsibility of the contractor to prevent the operation or attempted operation of electrical equipment or combinations of equipment which require powers exceeding the capacity of existing building circuits.

All lubricants, oils, greases, rope preservatives, rail lubricants and cleaning materials are to be furnished by the contractor. Lubricants are to be of the proper grade for the purpose used and shall be as specified by the elevator manufacturer (see Exhibit 5). All parts/components replaced under the provisions of this contract shall be new and identical to original equipment or the equipment manufacturer’s recommended replacement parts. The following constitutes a partial listing of other items the Contractor shall be prepared to furnish as specified herein (materials exempt from reimbursement under CLIN 0003):

a) Trucks, trailers, hand carts for transporting equipment and materials

b) Hand tools, specialized tools and instruments used in the elevator industry

c) Hand-operated, power-driven equipment

d) Personnel protective clothing and safety equipment

e) Personnel Locks for Hazardous Energy Isolation, barricades and other security related items to properly safeguard equipment, property and personnel.

f) Load Test weights, instrumentation, equipment, and support labor required to conduct the 5-year

Safety and Oil Buffer tests per ASME A17.1 Standards.

5.0 PERFORMANCE STANDARDS AND GUIDELINE REQUIREMENTS

If repair work is identified during monthly routine maintenance, CLIN 0002 - labor hours and CLIN 0003 -materials, may be authorized by the COR up to the Not to Exceed (NTE) amount for each elevator. Quantities in excess of the NTE amount are at the contractor’s own risk unless a quantity adjustment is approved by a KO.

If an employee is stuck in an elevator, contractor shall respond and extract the employee within FOUR (4) hours of receiving the call. CLIN 0002 rates will apply and be measured from the time the elevator technician arrives on site; travel is non-reimbursable. The Contractor shall have a 24 hour call line available to accept emergency calls.

The Contractor shall develop an annual written Maintenance Control Plan (MCP) for each elevator and submit to the Government at or before the Post-Award Conference. A separate schedule shall be prepared for each non-identical elevator. All schedules shall describe periodic maintenance procedures and required inspections, and shall specify the frequency of performance and appropriate intervals for specific maintenance items. A maintenance schedule shall be posted in each elevator machine room. Posted schedules shall become the property of the Government and shall not be removed from elevator rooms upon completion of the contract.

Schedules shall be kept current and changes coordinated with the COR.

The Contractor shall not be required to make renewals or repairs made necessary by reason of negligence or misuse of the equipment by persons other than the Contractor, his/her representatives and employees, or by reason of any other cause beyond the control of the Contractor, except ordinary wear and tear. Other items excluded are car enclosures, car door panels, hoist way enclosures, hoist way door panels, frame or sills. This does not exempt deficiencies from coverage under this contract that developed or was caused prior to the contract effective date. The Contractor shall not be required to make repairs caused by vandalism or other extraordinary circumstances. Report these instances to the COR per paragraph 5.4.3.

Only a warranted KO, acting within their delegated limits, has the authority to issue modifications or otherwise change the terms and conditions of this contract. If an individual other than the Contracting Officer attempts to make changes to the terms and conditions of this contract you shall not proceed with the change and shall immediately notify the KO.

5.1 CLIN 0001: Monthly Maintenance, Testing and Inspections. Routine maintenance work required by this contract shall be performed on a regularly scheduled basis but not less frequently than once each 30 days. The contractor shall provide services for:

a) Providing Lube/Oil/Adjust/Clean Preventative Maintenance to each of the 7 elevators.

b) Providing annual testing, inspecting and documentation to each of the 7 elevators as part of the monthly maintenance routine.

c) Providing 5-year Load Tests and documentation to each of the 7 elevators as they become due as part of the monthly maintenance routine (see Exhibit 1& 5).

5.1.1 Lube/Oil/Adjust/Clean Monthly Preventative Maintenance: The Contractor shall maintain the equipment set forth in Exhibit 5 in accordance with manufacturer tolerances and performances and the latest edition of the ASME A17.1 & A17.2. The contractor shall maintain the original contract speed for each elevator car, the original performance time, which includes acceleration, retardation and leveling as designed and installed by the manufacturer. The contractor shall perform the necessary adjustments and lubrication required to maintain door opening and closing time and pressure within limits of applicable codes. All work performed shall be as specified or recommended by the elevator manufacturer. All work, equipment, and materials shall be complete and operational, and shall have a neat and finished appearance.

5.1.2 Miscellaneous Preventative Maintenance: As part of the monthly preventative maintenance, the Contractor shall:

a) Replace burned out lamps in dispatch panel, car and hall push buttons, position indicators, hall lanterns, and car interior, emergency lighting, escalator runway, demarcation lights or circuit boards, hoist way and car top lighting and pit lighting as required. Lamps and demarcation circuit boards will be supplied by the Government per paragraphs 3.2.

b) Clean elevator pits and machine room floors, car top,

c) Empty and clean drip pans,

d) Clean car grille and stile channels,

e) Keep the exterior of the machinery clean and presentable at all times.

5.1.3 Monthly Preventative Maintenance Service, Interruptions of Elevators: The contractor shall schedule and perform monthly Inspect, Lube, Oil, Adjust, Clean services to the elevators in a manner which is able to permit minimal passenger flow disruption.

NOTE: Blue River Intake Tower requires a Special Entry process. Recent H2S gas levels were determined to be higher than OSHA standards allow for workers to enter BLR and perform work without following a temporary access plan. What the temporary access plan provides is clear communication with the operator at LOP, constant air monitoring, 2-way radio communication between the worker and a stand by safety person. These 4 minimum requirements must be met during any work or entrance into BLR Intake Tower.

The Corps is able to provide air monitoring equipment/2-way hand-held radios/land line to the LOP control room, 10 minute air packs and the required 2nd person on standby during the contractors on site work until the H2S concern is mitigated and corrected. Contractor will be required to submit an individual AHA for BLR maintenance work.

5.1.4 Testing and Inspection: Safety inspections and tests shall be performed on all elevators as required by ASME A17.1 and A17.2 within 30 days of receiving the written notice from the COR/QAE and shall be performed as part of the work required in CLIN 0001. Safety inspections and tests shall be completed within 90 days of the Government approved schedule. These tests are prerequisite to annual safety inspections performed by the State of Oregon Elevator Inspector. All elevators will be inspected to the manufactures recommended operating criteria. It is known that some state requirements will not be met during the state inspection.

Tests shall include:

a) Fire Service Testing, if applicable,

b) Annual elevator safeties, governors and buffers,

c) Five-year elevator load tests which become due during the period of performance.

A seven (7) day notice shall be provided to the Government before said inspections/tests are performed to enable the Government to have a representative available.

The results of the annual inspection and the 5-Year load tests shall be documented and physically posted in each conveyance machine room or space as required by State codes and ASME A17.1 for the equipment set forth in Exhibit 3 and 5.5. Annual Inspections and 5-Year load test results shall be submitted with monthly invoice in which they were completed. Additionally, Annual Inspections and 5-year load test results shall be submitted with the monthly invoice in which they are performed.

5.1.5 Annual State of Oregon Elevator Inspections: Inspections shall be in accordance with requirements of ASME A17.1 and as specified herein. The Oregon Department of Consumer and Business Services, Building Codes Division, Elevator Safety Program shall conduct inspection independently. The Government shall be responsible for scheduling and paying for the annual state elevator inspection. If deficiencies are noted during the inspection, the government may wish to correct using CLIN 0002, Non-Routine Maintenance. Results of State elevator inspection and other required testing shall be maintained in the elevator machine room. The Contractor will be invited to witness and attend the State Inspection. A seven (7) day notice shall be provided to the Contractor before said inspections are performed to enable the Contractor to have a representative available.

5.2 CLIN 0002: Non-Routine Maintenance. The contractor shall perform troubleshooting and repair of elevators when requested and authorized by the COR up to the NTE amount per elevator at the rate specified in CLIN 0002.

For non-emergency calls, the contractor shall be on site within 72 hours. The government will initiate a trouble call via telephone during normal business hours, Monday through Friday and follow up with an email. If during monthly routine maintenance, repair work is identified, CLIN 0002 labor hours will be used.

Emergency Response Requests: Emergency Response Request will only be used if an employee is trapped in the elevator. The contractor shall have personnel available to receive telephone communications concerning Emergency Response needs 24 hours a day, 7 day a week. Seven (7) days prior to the post award conference, the contractor shall furnish the COR a point of contact and telephone number for emergency response requests. Emergency Response requests will be at the rates identified in CLIN 0002.

In the case of an Emergency Response Request, the Contractor shall be on site within Four (4) hours from the time of the Emergency Call for the rescue/safe egress of personnel trapped in the elevator. The Contractor shall charge the Emergency Response Request labor in accordance with the rate specified under CLIN 0002.

The Contractor shall provide written procedures to extract stuck passengers specific to each elevator. Written procedures shall include the 24 hour Emergency Response Phone Number. Procedures shall be submitted to the COR seven (7) days prior to the post award meeting for the following conditions for each elevator:

a) Removal of people stuck in the elevator at a landing,

b) Removal of people stuck in the elevator between landings.

A procedure for both (a) and (b) scenarios shall be prepared for each of the 7 elevators and the appropriate mechanical and electrical isolation points shall be identified and referenced in the written procedures. These procedures are intended to be used by qualified contractor personnel for extraction of personnel from a stuck car. This procedure may be referenced by Local Emergency Responders if deemed a life threatening emergency necessitates immediate rescue efforts. A copy of the site specific Emergency Procedure for Safe Egress shall be maintained in the respective elevator machine room.

5.3 CLIN 0003: Non-Routine Materials. Authorized by the COR up to the Not to Exceed (NTE) amount for each elevator. Quantities in excess of the NTE amount are at the contractor’s own risk unless a quantity adjustment is approved by a KO.

5.4 Documentation:

5.4.1 Elevator Maintenance Schedule: The Elevator Maintenance Schedule, i.e., MCP, shall describe the schedule of services to be provided per paragraphs, 5.1, 5.2, and 5.5 and in accordance with these specifications and Exhibit

1. The schedule shall specify the time frames for one-time events and monthly services, service route and anticipated workforce. The Elevator Maintenance Schedule shall be submitted a minimum of 7 days prior to the post award conference. Any contractor-proposed deviation from this schedule shall be submitted in writing to the Contracting Officer’s Representative (COR) for approval at least 7 calendar days in advance of the scheduled onsite work.

5.4.2 Maintenance and Test Check Sheet: The contractor shall provide and keep a Government approved monthly check sheet of inspection, maintenance, and repairs performed. The check sheet shall be posted in accessible locations in each machine room on which entries shall be made to indicate the status of scheduled Lube/Oil/Adjust/Clean/Inspect or other maintenance or repair work performed. The contractor shall properly initial, date and note the arrival and departure time at each location. The sheet shall be protected from deterioration, shall become the property of the Government and shall not be removed by the contractor. A copy of each elevator Maintenance and Test check sheet shall be submitted with each monthly invoice detailing the work completed during that period of work.

At the completion of the work performed under paragraphs 5.2, 5.3, 5.4, the contractor’s employee(s) shall submit Monthly to the COR a copy of the Maintenance and Test Check Sheet forms which will furnish the following information:

a) Name and address of contractor,

b) Name of the contractor’s employee(s) who performed on-site work,

c) Date(s) work performed, arrival time and departure time,

d) Brief description of work performed including materials used,

e) Reasons for non-compliance with maintenance schedule,

f) Safety problems identified and corrective actions taken,

5.4.3 Notification of Defects: The contractor shall immediately notify the COR in writing of the existence or the development of any defects in, or repairs required, which the contractor considers beyond the terms of this contract.

Upon determination by the Government that the repairs are necessary and within the scope of the contract, the Contractor shall furnish a written estimate of the labor and materials for the contractor to make the necessary repairs.

5.4.4 Proposed Changes: The Contractor shall make no changes to the existing circuits, circuitry wiring, and sequencing or otherwise alter the original circuit, wiring design, or performance of the elevators except as hereinafter provided. Prior to making changes, the Contractor shall submit complete, neatly prepared diagrams accompanied by description of the proposed change. Any proposed change shall be approved by the KO and COR prior to installation. All proposed repairs that are within the scope of the contract and not the Contractor’s maintenance responsibility, shall be approved by the KO in writing prior to installation in accordance with paragraphs 4 and 5. CLIN 0002 and CLIN 0003 will be used for payment for authorized repair of defects.

5.4.5 No refurbished parts or materials shall be used or accepted.

5.4.6 CLIN 0002: Non-Routine Maintenance

As the repair of the elevators due to failed part/components, damage by others, elevator code revisions, etc. cannot be anticipated. Work in addition to that specified in CLIN 0001 may be required. This additional work will be directed by the COR to be accomplished under CLIN 0002: Non-Routine Maintenance

No work shall be accomplished under CLIN 0002 without coordination with the COR.

No materials shall be purchased under CLIN 0003 without coordination with the COR.

COR may authorize work under CLIN 0002 and CLIN 0003 up to the “Not to Exceed (NTE)” limits in the price schedule. The contractor is responsible for any quantities that exceed the NTE amount. NTE amount may only be increased by bilateral modification signed by the Contracting Officer.

5.4.7 Recognized Holidays: The Contractor is not required to schedule or perform routine services on the following recognized Federal holidays. The Contractor will be required to receive and respond to requests for Emergency Response Requests on these days:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

5.4.8 Hours of Operation: The contractor is responsible for conducting business between the hours of 6:30 a.m.

and 6:00 pm Monday thru Friday except Federal holidays or in the event the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Working hours that extend past stated business hours on weekdays, weekends or holidays shall be coordinated through the COR and approved by the COR. The Contractor shall submit the intended working hours of his crew 7 days prior to the post award meeting.

6.0 PERFORMANCE REQUIREMENTS SUMMARY

6.1 It is intended to ensure that the Government receives the services for which it contracted. The Government will only pay for services received. The Performance Requirements Summary (PRS) determines if the contractor meets the performance standards of the contract, as well as provides guidelines for how and when surveillance will be performed. It ensures timeliness, effectiveness, and that the contractor is delivering the results specified in the contract. Government contract quality assurance will be performed at such times and/or places as may be necessary to determine the services conform to contract requirements.

6.1.1 If the Contractor fails to perform at any time and the work is deemed critical by the COR, Government forces may be assigned to perform the work. If this occurs, the Contractor shall be required to reimburse the Government for the full costs of the work performed including labor, materials, transportation, and supervision.

6.1.2 Performance Requirements Summary is the criteria against which the performance will be evaluated. Work shall be considered not to have been performed when any one of the following conditions exists in accordance to the Quality Assurance Surveillance Plan (QASP).

Performance Objective

Performance Standard Performance Threshold

Method of Surveillance

Monthly Preventative Maintenance, Lube/Oil/Adjust/Clean and Miscellaneous Maintenance Services In Accordance With (IAW) Para.5.0.

Note Blue River Entry requirements IAW 5.2.2

All elevators are fully operational and being maintained to original manufactures rated speed, acceleration, retardation and leveling. Car and Landing Doors operate at rated speed and pressure.

Minimum of (1) hour preventative maintenance is performed on each elevator per month.

Note Blue River Entry requirements

IAW 5.2.2

100% of the elevators are operational at all times. Maintenance schedule (MCP) is adhered to.

Note Blue River Entry requirements IAW 5.2.2

Customer Complaints and/or MCP- Schedule and Maintenance Check Sheet review shows deviation without COR approval.

Note Blue River Entry requirements

IAW 5.2.2

Timely Submission of Monthly Maintenance and Test Check Sheets. Monthly Maintenance and Test Check Sheets are accurate and reflect that contract requirements are met IAW 5.4.2

Accurate and complete Maintenance and Test Check Sheets are submitted within the required time frame IAW 5.2

95% of reports are accurate and submitted on time.

100% Review of invoices and check sheets for contract compliance.

Annual Inspections and 5-year Load Tests are Scheduled and performed IAW 5, Exhibit 1.

Accurate and complete reports are submitted IAW with the time frame in Exhibit 3.

100% of elevators are inspected and tested as scheduled IAW 5.1.

Reports are submitted on time and accurate.

100% Inspection

Timely and Responsive to Trouble Calls and Repairs IAW 5.2.

Trouble Calls and Repairs are scheduled IAW 5.4.1. Customers are informed of arrival date and time.

Response to Trouble Calls are answered IAW 5.2 90% of the time.

Document un-answered phone calls or failure to call back after leaving a message.100% Inspection

Timely and Responsive to Emergency Response Requests

IAW 5.2

Emergency Response Request Calls are answered after normal business hours.

Emergency Response Request Calls are answered IAW 5.2 100% of the time.

Emergency Response is provided IAW 5.2

All after hours Emergency Response Request Calls are answered 100% of the time.

6.2 Surveillance, Customer Complaints, review of Monthly Maintenance and test Check Sheets as well as 100% inspection by the COR/QAR will serve as the surveillance method. If the COR discovers deficiencies and/or receives complaints, the COR will convey issues to the contractor's Quality Control Inspector (QCI) for correction.

6.2.1 Quality Control. The contractor, not the government is responsible for quality control actions necessary to meet the quality standards set forth by the contract. The contractor shall develop and submit his Quality Control Plan (QCP) for Government approval after award in compliance with the statement of work. Once accepted, the QCP becomes a part of the QASP. The QASP is made part of the solicitation but not a part of the resultant contract. The QASP is not a contractual instrument and may be changed at the Contracting Officer’s discretion. The contractor then uses the QASP to guide and document the implementation of the required management and quality control actions to achieve the specified results. The Government reserves the right under the Contract Terms and Conditions--Commercial Items (FAR 52.212-4) to inspect and test the services called for by the contract, to the extent practicable at all times and places during the term of the contract. Non-conforming services shall be rejected.

6.2.2 Unacceptable Performance. When performance is determined unacceptable, as defined in the PRS, the Government Quality Assurance Evaluator (QAE) will inform the contractor’s on-site representative that performance is unacceptable and provide written documentation by use of the form DD 2772, Contract Discrepancy Report, reference Exhibit 2. By initialing and dating the form, the contractor is only acknowledging notification of unacceptable performance. Disputes in surveillance should be referred to the contracting officer.

6.2.3 The QAE will notify the COR and the Contracting Officer of less than acceptable performance. If any of the services do not conform to contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. Daily cleaning/sanitation are not considered re-performable work, and shall result in a deduction for non-performance of work. When the defect(s) in services cannot be corrected by re-performance, the Government may:

a. Require the Contractor to take necessary action to ensure future performance conforms to contract requirements.

b. Reduce the contract price to reflect the reduced value of the services performed.

c. If the Contractor fails to promptly re-perform the services, or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may:

(1) By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service or

(2) Issue Cure Notice

(3) Terminate the contract for Government Convenience.

(4) Terminate the contract for Cause.

6.2.4 Correction of Non-Performance of Work. The Contractor shall employ an adequate quantity of personnel to insure that any area found to be not in compliance and therefore not acceptable, shall be made acceptable by the performance or re-performance of the work, where such re-performance is possible, within TEN (10) business days after non-compliance has been observed by or reported to and verified by the COR/QAR.

6.2.5 Standard. Recurring defects are not permitted for any of the above service items. For example, if the COR discovers hall call station illumination not working, the contractor is required to correct the defect through re-performance. No defect is recorded against the contractor's performance. However, if this same situation occurs again during the contract period, a defect will be recorded and reported to the Contracting Officer for appropriate action in accordance with FAR 52.212.4, Contract Terms and Conditions-Commercial Items (May 1997).

6.3 Verification of Work. If the Contractor performs work other than at the scheduled time, the Contractor shall notify the COR prior to completion of work in order to secure any payment. Work performed at times other than posted on the schedule and not coordinated with the COR shall be considered not completed. After the work schedule has been approved, a copy of it shall be posted in the various places that the Contractor shall be working.

The Contractor shall initial this work schedule each day to show the specific items of work that were accomplished.

6.4 Damages Caused by the Contractor. The Contractor shall be held accountable and liable to the Government for any damages to government facilities, fixtures, furnishings, equipment, or grounds caused by the Contractors or their employees.

6.5 Interference with Government Operations. The Contractor and the Contractor’s employees shall perform all work in such a way as to not interfere with regularly scheduled Government operational activities.

6.6 Services During Repair Activities. It is expected that during the period of this contract that occasional repairs or construction activities may have to be made by electricians, plumbers, carpenters, maintenance personnel or contractors within the project. All large debris generated by such activities shall be removed by the Government or non-elevator contracted personnel, who shall also clean up the affected area.

6.7 Lost and Found. It is the responsibility of the Contractor to instruct his employees that all articles of possible personal or monetary value found by the Contractor’s employees must immediately be turned in to the COR.

6.8 Other Contracts at the Contract Site. The Government may undertake or award other contracts for additional work and the Contractor shall fully cooperate with such other contractors and Government employees and carefully fit his own work to such additional work as may be directed by the Contracting Officer. The Contractor shall not commit or permit any act which shall interfere with the performance of work by any other contractor or by Government employees.

7.0 SAFETY, SECURITY AND ENVIRONMENTAL REGULATIONS

7.1 Requirements

7.1.1 Identification of Employees

The contractor shall submit a complete, dated and signed, list of all personnel and their titles who will be working on the project to the COR 7 days prior to onsite work in both paper and electronic format. All personnel employed by the contractor shall be fully qualified in their respective fields to render the services necessary. This listing shall be revised, resubmitted, and Government-prescribed cards/keys returned when personnel changes occur. The contractor shall obtain the Government-prescribed cards/keys from the Project Security Office prior to engaging in work on the project. The contractor shall furnish a written request containing the following minimum information to the COR at least three weeks in advance of receiving the cards/keys:

Name of contractor Name of employee Employee's birth date Employee's place of birth Employee's recent identification with photo Other employee information as needed based on security level

Within 24 hours of the release of any employee, and within seven days of the end of the contract, the contractor shall collect and return all Government-prescribed cards/keys to the Project Security Office.

Failure to return any Government-prescribed cards or keys will result in a $250 per item charge to the contractor. These fees will be deducted from the contractor's payment at no additional cost to the Government. It is anticipated that the Government will not escort the contractor during scheduled maintenance. Contractor will contract the control room upon arrival and departure at each location.

“Identification of Contractor Employees in the Federal Workplace (Aug 2008):

(a) The contractor shall provide each of its employees who will be involved in the performance of the contract, on a Government facility, with an identification (ID) badge. The ID badge shall clearly display the contractor’s name and the employee’s name and color photograph. The Contracting Officer or his/her designee shall approve the ID badge before the commencement of contract performance. It is the contractor’s responsibility to ensure that all contractor personnel wear the ID badge at all times when performing work under this contract at a Government facility. Unless otherwise specified in the contract, each contractor employee shall wear the ID badge in a conspicuous place on the front of their clothing and above their waist, except when safety or health reasons prohibit such placement. This requirement is in addition to any Government facility security provisions that require that a Government-issued security badge also be worn.

(b) Contractor personnel shall clearly identify themselves to all attendees as a contractor employee before the commencement of meetings with Government or other contractor personnel. Contractor personnel shall clearly and immediately identify themselves as a contractor employee when placing, answering or participating in telephone/VTC conversations with Government or other contractor personnel.

(c) When contractor personnel send e-mail messages from or to a Government-owned computer, they shall include a signature block that includes their employer’s name and the employee’s full name and e-mail address.

(d) Each of the requirements set forth in paragraphs a-c above, must be included in all subcontracts at any tier.

7.1.2 Identification of Contractor Vehicles

Private vehicles not owned by the prime contractor or subcontractors shall not be used in the performance of this contract. Company vehicle information shall be sent to the COR 7 days prior to onsite work in either paper or electronic format.

7.1.3 Personnel Risk Assessment

A minimum of ten days prior to engaging in work, the contractor shall submit to the COR or Project POC, a Personnel Risk Assessment (PRA) for each employee requiring authorized unescorted access to the Project. The contractor employee will only be allowed authorized unescorted physical access after the PRA is submitted to and approved by the Government. Upon approved authorization by the Government, a Project Specific ID Badge will be issued per subparagraph entitled Identification of Employees. All prescribed identification badges shall immediately be returned to the Project Security Office for cancellation upon the release of the employee or termination of the Contract.

7.1.4 Anti-Terrorism/Operations Security (AT/OPSEC) Requirements The following are AT/OPSEC-Anti-Terrorism/Operations Security requirements for this task order.

1. AT Level I Training All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract award. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html.

2. Access and General Protection/Security Policy and Procedures

This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

3. iWATCH Training

The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity.

This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after completion of the training.

4. OPSEC Training All new contractor employees will complete Level I OPSEC training within 30 calendar days of their reporting for duty. Additionally, all contractor employees must complete annual OPSEC awareness training. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR or to the contracting office, within 5 calendar days after completion of training. OPSEC awareness training is available at he following websites: https://www.iad.gov/ioss/ or http;://www.cdse.edu/catalog/operstions-security.html.

5. Pre-screen candidates using E-Verify Program

The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to ensure the correct information is entered into the E-verify system.

An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

7.1.5 – 7.1.6 Not Used

7.1.7 Safety Requirements

In order to provide safety controls for protection of life and health of employees and other persons;

for prevention of damage to property, materials, supplies, and equipment; and to avoid work interruptions in the performance of this contract; the contractor will comply with all pertinent provisions of EM 385-1-1. Copies of EM 385-1-1 will be supplied to the contractor by the Government at the post award conference.

7.1.8 Accident Prevention Plan and Safety Activity Hazard Analysis

The contractor shall submit an Accident Prevention Plan and Safety Activity Hazard Analysis (AHA) in accordance with the Safety and Health Requirements Manual (EM 385-1-1), a minimum of seven days prior to the post award conference and prior to onsite work. The Accident Prevention Plan and the Safety AHA shall be submitted to the COR for approval.

7.1.9 Safety Records

The contractor shall maintain an accurate record of and shall report to the COR, in the manner and on the forms prescribed by the Contracting Officer, exposure data (on site labor hours) and all accidents resulting in death, traumatic injury, occupational disease, and/or damage under this contract. Safety records shall be submitted to the COR via a Safety and Exposure Report within seven days from the end of each month. No invoices for payment will be approved by the Government until the Safety and Exposure Report is received by the COR.

7.1.10 Safe Clearance Procedure

A safe clearance system is used by project personnel to insure continuity of service and safety to personnel and equipment. Any work, service, or delivery performed which requires taking project operating equipment out of service shall be done only after a safe clearance is obtained. The safe clearance will be held by the COR and the contractor will be required to sign into the safe clearance to do work. The contractor is required to take and pass Affected Person training under NWP- HECP-01 (Hazardous Energy Control Program) and submit to the COR copies of training certificates for contractor employees seven days prior to the post award conference in electronic format. The use of personal locks for individuals working under Safe Clearance is required, and the contractor shall provide the necessary locks.

Contractor, subcontractor, vendors and visitors shall take the appropriate level of HECP Procedure training commensurate with their job duties.

Based on the scope of work and size of crew the contractor shall have the appropriate number of Authorized Individuals trained to ensure that there are no delays. All contractor personnel working in areas under a Safe Clearance shall be trained as Affected Persons. Any non-working personnel, vendors and visitors that will be entering an area under Safe Clearance shall take Awareness Level training. Training and written tests for the modules below shall be completed on-line prior to commencing on-site work. Time estimates for training follow:

Awareness Level Training: Approximately 1 hour (non-working personnel, vendors and visitors).

Affected Persons: Approximately 2 hours in addition to Awareness Level training.

Authorized Individuals: Approximately 3 hours in addition to Awareness Level training and Affected Personnel Training.

All costs for this training shall be considered incidental to the work, and therefore, no additional payment will be made. Training is an annual requirement and will expire one year from completion date. Training is provided by Vivid Learning Systems and is available on line at http://Hecp.vividlms.com. Cost for the training is displayed on the home page. Submit the training completion certification a minimum of seven days prior to the individual’s arrival at site. The contractor shall maintain training documentation on site, including the individual's name and date of training completion.

7.1.11 Hazardous Equipment

No work shall take place on hazardous equipment without a safe clearance in place, the equipment locked or tagged out, the contractor signed into the safe clearance, and the contractor’s lock on the clearance box. The Hazardous Energy Control Procedures (HECP) training. The training is available on-line. The contractor’s Affected Person training under HECP shall be submitted to the COR for approval a minimum of seven days prior to the post award conference. There is a cost for taking this training, estimated at $50.00. (http://Hecp.vividlms.com is the website to complete the HECP AP level training.)

7.1.12 Hazard Communication Plan

The contractor shall submit to the COR electronic copies of all Material Safety Data Sheets (MSDS) for chemicals, solvents or oils which may be brought onto the project seven days prior to bringing the chemicals on site.

7.1.13 Post Award Conference/Periodic Progress Meetings

The contractor agrees to attend any post award conference convened by the contracting activity or contract administration. The CO, COR, or other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government. The contractor shall submit to the COR a copy of the meeting minutes within seven days after the meeting.

7.1.14 Key Personnel

The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the COR.

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