B3_Amended_soliciation.pdf

W9126G17Q0005

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

BID SCHEDULES

BID SCHEDULE

Whitney Lake

McCown A

Note: The Term of the Base Contract is from 1 October 2017 through 30 September 2018 and the term of the Option is from 1 October 2018 through 30 September 2019. The actual performance time is shown in the Bid Schedule Below.

ITEM

NO

DESCRIPTION

Contract Gate Attendant Services

Quantity

Unit Price Days

TOTAL

Base Period:

01 October 2017- 31 March 2018

Option Period:

01 October 2018- 31 March 2019

TOTAL AMOUNT :

Kimball B

West Lofers B

Cedron A

Cedron B

Bid Sheet

NAVARRO MILLS LAKE

Contract Gate Attendant Services for Oak Park A

NO.

Attendant Position Quantity Unit Price

Day Total Cost

Base Period (1 October 2017 through 30 September 2018)

Option Period (1 October 2018 through 30 September 2019)

TOTAL COST

Contract Gate Attendant Services for Oak Park B

Attendant Position Quantity Unit Price

Day Total Cost

Base Period (1 October 2017 through 30 September 2018)

Option Period (1 October 2018 through 30 September 2019)

BID SHEET

HORDS CREEK LAKE

East Gate House- A

Contract Gate Attendant Services for the following gatehouses:

Hords Creek – East Gatehouse A

Note: The Term of the Base Contract is from 1 October 2017 through 30 September 2018 and the term of the Option is from 1 October 2018 through 30 September 2019. The actual performance time is shown in the Bid Schedule Below.

AMD 1

Item # Attendant Position Quantity Price Per Day

Total Cost

0001 Base (1 October 2017 - 31 March 2018) 92 Days

1001 Option (1 October 2018 - 31 March 2019)

90 Days

Total

BID SHEET

East Gate House – B

Contract Gate Attendant Services for the following gatehouses:

Hords Creek – East Gatehouse B

Note: The Term of the Base Contract is from 1 October 2017 through 30 September 2018 and the term of the Option is from 1 October 2018 through 30 September 2019. The actual performance time is shown in the Bid Schedule Below.

AMD 1

Item # Attendant Position Quantity Price Per Day

Total Cost

0001 Base (1 October 2017 - 31 March 2018) 92 Days

1001 Option (1 October 2018 - 31 March 2019)

90 Days

Total

Proctor Lake

Copperas Creek Park B

WACO LAKE

Contract Gate Attendant Services for Airport Park (A) Note: The Term of the Base Contract is from 1 October 2017 through 30 September 2018

Attendant Position Quantity Unit Price

Day Total Cost

Base (1 October 2017 through 31 March 2018)

96 $ $

PWS APPENDIX

APPENDIX PERFORMANCE WORK STATEMENT (PWS)

GATE ATTENDANT SERVICES

WHITNEY LAKE

1. GENERAL: No additional items.

1.1 DESCRIPTION OF SERVICES/INTRODUCTION: No additional items.

1.2. SCOPE: Gate Attendant services as described in the Whitney Lake Appendix PWS, Section 1.11, Work to be Performed, and the Fort Worth District Gate Attendant Services PWS.

1.3 PERIOD OF PERFORMANCE: Estimated deliverables are shown in table below:

and the term of the Option Year 1 is from 1 October 2018 through 30 September 2019. The actual performance time is shown in the table below.

Position Number

Days Surveillance

Hours Gate House

Hours Availability

Hours McCown A Base (1 October 2017- 31 March 2018)

104 1664 1456 832

McCown A Option (1 October 2018- 31 March 2019)

104 1664 1456 832

Kimball B Base (1 October 2017- 31 March 2018)

78 1248 1092 624

Kimball B Option (1 October 2018- 31 March 2019)

78 1248 1092 624

West Lofers B Base (1 October 2017- 31 March 2018)

78 1248 1092 624

West Lofers B Option (1 October 2018- 31 March 2019)

78 1248 1092 624

Cedron A Base (1 October 2017- 31 March 2018)

104 1664 1456 832

Cedron B Base (1 October 2017- 31 March 2018)

78 1248 1092 624

1.4 GENERAL INFORMATION:

1.4.1 Quality Control: No additional items.

1.4.2 Quality Assurance: No additional items.

1.4.3 Government Holidays: No additional items.

1.4.4 Hours of Operation: Contractors “A” will work a four (4) calendar day shift, Monday thru Thursday and Contractor “B” will work a three (3) calendar day shift Friday thru Sunday and will work all of the federal holidays that fall within their normal four-day or three-day shift. Twenty-four hour shifts begin at 6:00 a.m.

each morning and end at 6:00 a.m. the following morning. Gate Attendant shall be considered on-duty during the hours between 6:00 a.m. and 10:00 p.m. Between the hours of 10:00 p.m. and 6:00 a.m., Gate Attendants shall be considered available for emergency duty should it be necessary to assist park visitors or to meet other contract specifications.

Contractor Monday Tuesday Wednesday Thursday Friday Saturday Sunday

A Shift Surveillance Hours Gate House Hours Availability Hours

0600-2200 0800-2200 2200-0600

OFF

B Shift Surveillance Hours

0800- 2200

0800- 2200

1.4.5 Place of Performance: The work to be performed under this contract will be performed at Rocky Point Park.

1.4.5.1 Lofers Bend West Park: Facilities include 45 campsites with water and electric, 18 non-electrical sites with water only, 5 screened shelters, group camp with 6 sites, day use group area, playground, 3 restrooms with showers, boat ramp and dump station. A storage building is available for the contractors use.

1.4.5.2 Kimball Bend Park: Facilities include 36 campsites with water and electric hook-ups, playground, restroom with showers, a boat ramp and dump station. A storage building is available for the contractors use.

1.4.5.3 McCown Valley Park: Facilities include 48 campsites with water and electric, 13 non-electrical sites with water, 5 screened shelters, day use group pavilion, 2 equestrian campgrounds with a total of 39 water and electrical campsites, playgrounds, 3 restrooms with showers, a boat ramp, dump station and day use area with 3 swim beaches and picnic shelters and equestrian day use riding area. A storage building is available for the contractors use.

1.4.5.4 Cedron Creek Park: Facilities include 45 campsites with water and electric hook-ups, playgrounds, restrooms with showers, a boat ramp, a group shelter with 8 sites, and a dump station. A storage building is available for the contractors use.

1.4.6 Type of Contract: No additional items.

1.4.7 Security Requirements:

1.4.7.1. The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.4.7.2 Key Control: Government keys provided to the Contractor will be issued and controlled in accordance with IAW AR 190-51 and the U.S. Army Corps of Engineers, Recreation Operations and Maintenance Guidance and Procedures, EC 1130-2-550, Chapter 9 and the USACE Recreation Use Fee Standard Operating Procedure. The

Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor and team member. The Contractor shall prohibit the opening of locked areas by persons other than the Contractor and team member.

1.4.7.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

1.4.7.4 Access and General Protection/Security Policy and Procedures: All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

1.4.7.5 For contractors who do not require CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.4.7.6 Suspicious Activity Reporting Training (e.g. iWATCH, CorpsWatch, or See Something, Say Something): The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the Lake Manager NLT 5 calendar days after the completion of the training.

1.4.8 Special Qualifications: No additional items.

1.4.9 Pre-Work Conference: Successful bidders will be required to attend a pre-work conference to be held at a date and time specified by the Lake Manager. It is the successful bidder’s responsibility to contact the lake office for pre-work conference time and date prior to the start of the contract. Training session will be held as scheduled with the gate attendant coordinator. Gate Attendants will not receive any separate payment for attending the pre-work conference. Gate Attendants shall attend additional training sessions as required by the Lake Manager during the contract on a regularly scheduled workday.

1.4.9.1 Training: No additional items.

1.4.10 Contracting Officer Representative (COR): No additional items.

1.4.11 Contractor Key Personnel: No additional items.

1.4.12 Identification of Contractor Employees: No additional items.

1.4.13 Contractor Travel: No additional items.

1.4.14 Data Rights: No additional items.

1.4.15 Organizational Conflict of Interest: No additional items.

1.5. GOVERNMENT-FURNISHED ITEMS AND SERVICES:

1.5.1 Facilities: No additional items.

1.5.2 Equipment: The Government will provide computer, computer monitors, printers, telephone and radio communication equipment.

1.5.3 Materials: The Government will also supply the Fort Worth District Use Fee Program SOP and the Whitney Lake Gate Attendant Handbook.

1.5.4 Trailer Site: A storage building is available for the Contractor’s use.

1.6 CONTRACTOR-FURNISHED ITEMS AND RESPONSIBILITIES:

1.6.1 General: No additional items.

1.6.2 Equipment: Gate Attendants will provide all equipment, tools, supplies and materials necessary to clean the gatehouse.

1.6.3. Materials: No additional items.

1.6.4. Temporary Living Quarters: No additional items.

1.7 CONTRACTOR MANAGEMENT REPORTING (CMR): No additional items.

1.8 APPLICABLE PUBLICATIONS (CURRENT EDITIONS): No additional items.

1.9 ATTACHMENT/TECHNICAL EXHIBIT LIST:

1.9.1 Attachment 1/Technical Exhibit 1 – Performance Requirements Summary.

TECHNICAL EXHIBIT 1

Performance Requirements Summary: The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Required Services (Tasks)

Performance Standards

Acceptable Quality Levels

(Allowable Deviation)

Methods of

Surveillance

Incentive (Positive and/or Negative)

(Impact on Contractor Payments)

1. User Fees- Delivery/Inspection of Use Fees

Administer quality control program in accordance with

PWS

One written warnings

100% inspection 25% deduction

2. Campsite Reservations

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

3. Group Shelters

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

4. Camping Status

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

5. Park Inspection

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

6. Visitor Assistance

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

7. Disturbances

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

8. Complaints

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

9. Lost and Found

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

10. Contractor Identification and Personal Appearance

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

11. Cooperation with Others

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

10% deduction

12. Living Area and Gatehouse Maintenance

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

13. No Soliciting

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

14. Weapons

Administer quality control program in accordance with

PWS

No Warning Unscheduled inspections

Termination

15. Alcohol

Administer quality control program in accordance with

PWS

No Warning Unscheduled inspections

Termination

16. Government Property

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

10% deduction

17. Absenteeism

Administer quality control program in accordance with

PWS

Two written warnings

100% inspection or unscheduled inspections

5% deduction

18. Visitors of the Contractor/Gate Attendant

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

19. Security Bonding

Administer quality control program in accordance with

PWS

One written warning

100% inspection 5% (work cannot begin without bond)

20. Physical Security and Key Control

Administer quality control program in accordance with

PWS

One written warning

Unscheduled

15% deduction

1.9.2 Technical Exhibit 2 – Deliverables Schedule

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Financial Statements Within one day of completing shifts

Original and two (2) copies

Hard Copy Lake Office

Deposit Statements Within one day of completing shift

Original and two (2) copies

Hard Copy Lake Office

Security Bond Once, prior to beginning work One Hard Copy Lake Office

1.10 SAFETY: No additional items.

1.11 WORK TO BE PERFORMED: Additional items as described below.

TASK 1. User Fees: No additional items.

(a) User Fee Collection: The contractor will collect all user fees in accordance with the Fort Worth District Use Fee Program SOP. User fees will be collected through the operation of a computer and the National Recreation Reservation System (NRRS), Outdoor Recreation Management System (ORMS), cash register or User Fee Permit Books. Monies, fee books, annual day use fee passes, credit vouchers, credit card receipts, America the Beautiful Interagency Senior Pass, America the Beautiful Interagency Access Pass, America the Beautiful Interagency Annual Pass, America the Beautiful Interagency Military Pass, America the Beautiful Interagency Every Kid in a Park 4th Grade Pass, and user fee permits will be stored in a permanently installed vault or safe provided by the Government, or as directed by the Lake Manager. User fees and user fee documents will be collected from the Gate Attendants at the gatehouses by a Park Ranger or contract fee collection personnel, or the Gate Attendants may be required to turn in user fee documents to Park Ranger at the Lake Office or contract fee collector at their main office. In the event the Whitney Lake Office loses their Contract Fee Collector, each week the Contract Gate Attendant will be required to mail their Deposit Summary or Bill of Collection (BFC) to NRRS by 11:00 a.m. on the first week day of their next shift, at their own expense. Attendants can use only the local Post Offices to purchase money orders. Gate Attendants will bring reports, deposits, permits, money order receipts, certificate of mailing, and customer receipts from the post office to the Whitney Lake Office by 11:30 a.m. on the day of mailing.

(b) Audits and Fee Security: No additional items.

(c) Cash on Hand: No additional items.

TASK 2. Campsite Reservations: No additional items.

TASK 3. Group Shelters: If group/screen shelters in the park are rented, Gate Attendants will unlock electric panels and entrance gates for the renter. Upon departure of a renter, Gate Attendant will conduct an inspection of the group/screen shelter, barbecue pit and associated items. Gate Attendant will advise renter if additional cleaning is required. Park Ranger will be notified if renter fails to properly clean group/screen shelter, barbecue pit, or associated items. Gate Attendant will complete required inspection reports and turn in the reports to the Lake Manager or designated representative a minimum of once per week.

TASK 4. Camping Status: The Contractor’s camping status will match the reservation arrival reports. The Contractor will make sure that the campers who are listed on the reservation arrival reports are current and are in agreement with NRRS, ORMS (Outdoor Recreation Management System) or the ORMS reservation reports. Contractor shall perform the duty of changing campsite status markers in accordance with established policies of the Lake Manager. In the event all electrical and/or non-electrical campsites are occupied, Contractor will maintain a waiting list and notify those individuals, in order of placement on the waiting lists, whenever a campsite becomes vacant.

TASK 5. Park Inspection: Gate attendants will make a minimum of three (3) park inspections each workday. Additional inspections may be required to check on visitor complaints, deliver messages, and check park status. The Contractor shall inform park visitors and campers of any violation of rules, regulations, and policies in a friendly, informative manner and ask for compliance.

TASK 6. Visitor Assistance: No additional items.

TASK 7. Disturbances: No additional items.

TASK 8. Complaints: No additional items.

TASK 9. Lost and Found: The Contractor will maintain a lost and found department in the gatehouse. Any items not picked up after two (2) weeks will be turned in to a Park Ranger. The Contractor will prepare a lost and found report on all lost and found property. The Contractor will ensure that proper identification is obtained from individuals before release of any lost and found property.

TASK 10. Image, Personal Appearance and Dress: No additional items.

TASK 11. Cooperation with Others: No additional items.

TASK 12. Living Area and Gatehouse Maintenance:

(a) Trailer Area Maintenance: Gate attendant campsite shall be kept clean and maintained by the contract gate attendant to a perimeter of 30 feet surrounding the campsite.

(b) Pets: No additional items.

(c) Excessive Personal Items: No additional items.

(d) Smoking: No additional items.

(e) Gatehouse Maintenance: The Contractor will maintain the gatehouse, both inside and outside, in a clean, orderly and sanitary condition at all times. The gatehouse will be thoroughly cleaned at the end of each shift to the Lake Manager or designated representative’s satisfaction to include the following:

toilet facilities, carpet (vacuumed), hard floors (swept and mopped), windows, entire interior building surfaces (dusted and cleaned if necessary) and litter free outside building and walking surfaces for seventy-five (75) feet perimeter of gatehouse. Gate Attendants will provide all equipment, tools, supplies, and materials necessary to clean the gatehouse. Gate Attendant shall water the lawn, flowers, trees, and shrubs in the immediate area of the gatehouse and/or trailer site as instructed by lake personnel. The Government will provide hose and sprinklers.

(f) Trash Removal: No additional items.

(g) Living Quarters Security: No additional items.

TASK 13. No Soliciting: No additional items.

TASK 14. Weapons: No additional items.

TASK 15. Alcohol: No additional items.

TASK 16. Government Property: No additional items.

TASK 17. Absenteeism: No additional items.

TASK 18. Visitors of the Contractor/Gate Attendant: No additional items.

TASK 19. Security Bonding: No additional items.

TASK 20. Physical Security and Key Control: No additional items.

1.12 GENERAL LIABILITY AND OTHER INSURANCE: No additional items.

1.13 DAMAGE RESPONSIBILITY: No additional items.

1.14 LIABILITY: No additional items.

1.15 PERMITS/COMPLIANCE: No additional items.

1.16 COMMUNICATIONS EQUIPMENT: A telephone shall be provided at each gatehouse for official business use. Any charges determined to be personal or long distance other than official business are not allowed and shall be the responsibility of the Contractor. The gatehouse telephone shall be answered by the attendant on duty.

Additional phone lines and/or any change, alteration or tampering with phone or data lines in the gatehouse is prohibited. The Contractor also may be required to operate and use radio equipment for communication with the Park Rangers and lake office. The Government will furnish radio equipment when required, and the Contractor will be trained on its use.

1.17 PAYMENT FOR SERVICES: The Contractor shall provide an invoice for payment to the Lake Manager after the last day worked each month.

1.18 TERMINATION. No additional items.

1.19 DUTY OF CONTRACTOR TO FINISH CONTRACT: No additional items.

1.20 OTHER REQUIREMENTS: Gate Attendant teams will consist of a minimum of a two (2) person team and all team member must be at least 21 years of age. A minimum of one of the two person team will man the gatehouse during duty hours. During times of high usage as determined by the lake manager or his representative, both members of the contracting team are required to be in the gatehouse to provide prompt customer service.

Customer waiting time will be kept as short as possible.

1.2. SCOPE: Gate Attendant services as described in the Navarro Mills Lake Appendix PWS, Section 1.11, Work to be Performed, and the Fort Worth District Gate Attendant Services PWS.

actual performance time is shown in the table below:

Days Availability

Hours Gate House

Hours Oak Park “A” Base

a. Winter Season (1 November 2017 - 28 February 2018)

60 960 480

b. Summer Season (1-31 October 2017, 1 March 2018 - 30 September 2018)

124 1240 1736

Oak Park “A” Option

a. Winter Season (1 November 2018- 29 February 2019)

60 960 480

b. Summer Season (1-31 October 2018, 1 March 2019 - 30 September 2019)

122 1220 1708

Oak Park “B” Base

a. Winter Season (1 November 2017 - 28 February 2018)

60 960 480

b. Summer Season (1-31 October 2017, 1 March 2018 - 30 September 2018)

121 1210 1694

Oak Park “B” Option

a. Winter Season (1 November 2018- 29 February 2019)

60 960 480

b. Summer Season (1-31 October 2018, 1 March 2019 - 30 September 2019)

123 1230 1722

1.4.4 Hours of Operation: Oak Park “A” Contractor will work four (4) calendar days on and four (4) calendar days off, and will work all of the federal holidays that fall within their normal four-day shift. Oak Park “A” Contractor will begin work on 1 October. Oak Park “B” Contractor will work four (4) calendar days on and four (4) calendar days off, and will work all of the federal holidays that fall within their normal four-day shift. Oak Park “B” Contractor will begin work on 5 October. Twenty-four hour shifts begin at 6:00 a.m.

each morning and end at 6:00 a.m. the following morning. Gate Attendant shall be considered on-duty during the hours between 6:00 a.m. and 10:00 p.m. Contractor will provide 2216 Gate House Hours dedicated to providing assistance to park visitors. Between the hours of 10:00 p.m. and 6:00 a.m., Gate Attendants shall be considered available for emergency duty should it be necessary to assist park visitors or to meet other contract specifications. Contractor will provide 2200 Availability Hours available in the park. Winter Shift is from Nov 1 thru February 28. Summer Hours are October 1-31, March 1 thru September 30.

Contractor

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Summer Hours

Oak Park A

2200-0800

Oak Park B

Winter Hours

Oak Park A

0800-1200 1400-1800

1800-0800 1200-1400

1800-0800 1200-1400

Oak Park B

1800-1800

1.4.5 Place of Performance: The work to be performed under this contract will be performed at Oak Park.

1.4.5.1 Oak Park: Facilities include 48 campsites with water and electric hook-ups, 5 sewer sites, playground, group pavilion, 3 restrooms with hot showers, 1 boat ramp and 2 dump stations. A storage building is available for the contractors use. Park also has an invasive species known as Argentine Ant.

These ants are a non-biting ant and will infest personal property if given the opportunity. Contractors are solely responsible for implementing measures to prevent these ants from entering personal property.

information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.4.7.2 Key Control: Government keys provided to the Contractor will be issued and controlled in accordance with IAW AR 190-51 and the U.S. Army Corps of Engineers, Recreation Operations and Maintenance Guidance and Procedures, EC 1130-2-550, Chapter 9 and the USACE Recreation Use Fee Standard Operating Procedure. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other

Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

1.4.7.4 Access and General Protection/Security Policy and Procedures: All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

1.4.7.5 For contractors who do not require CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.4.7.6 Suspicious Activity Reporting Training (e.g. iWATCH, CorpsWatch, or See Something, Say Something): The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new

1.4.9 Pre-Work Conference: Successful bidders will be required to attend a pre-work conference to be held at a date and time specified by the Lake Manager. It is the successful bidder’s responsibility to contact the lake office for pre-work conference time and date prior to the start of the contract. Training session will be held as scheduled with the gate attendant coordinator. Gate Attendants will not receive any separate payment for attending the pre-work conference. Gate Attendants shall attend additional training sessions as required

1.4.12 Identification of Contractor Employees: No additional items.

1.4.13 Contractor Travel: No additional items.

radio communication equipment.

1.5.3 Materials: The Government will also supply the Fort Worth District Use Fee Program SOP and the Navarro Mills Lake Gate Attendant Handbook.

1.6.2 Equipment: Gate Attendants will provide all equipment, tools, supplies and materials necessary to clean the gatehouse.

1.10 ATTACHMENT/TECHNICAL EXHIBIT LIST:

Performance Requirements Summary: The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Standards

Acceptable Quality Levels

(Allowable Deviation)

Methods of

Surveillance

Incentive (Positive and/or Negative)

(Impact on Contractor Payments)

1. User Fees- Delivery/Inspection of Use Fees

Administer quality control program in accordance with

PWS

One written warnings

100% inspection 25% deduction

2. Campsite Reservations

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

3. Group Shelters

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

4. Camping Status

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

5. Park Inspection

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

6. Visitor Assistance

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

7. Disturbances

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

8. Complaints

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

9. Lost and Found

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

10. Contractor Identification and Personal Appearance

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled

11. Cooperation with Others

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

10% deduction

12. Living Area and Gatehouse Maintenance

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

13. No Soliciting

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

14. Weapons

Administer quality control program in accordance with

PWS

No Warning Unscheduled inspections

Termination

15. Alcohol

Administer quality control program in accordance with

PWS

No Warning Unscheduled inspections

Termination

16. Government Property

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

10% deduction

17. Absenteeism

Administer quality control program in accordance with

PWS

Two written warnings

100% inspection or unscheduled inspections

5% deduction

18. Visitors of the Contractor/Gate Attendant

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

19. Security Bonding

Administer quality control program in accordance with

PWS

One written warning

100% inspection 5% (work cannot begin without bond)

20. Physical Security and Key Control

Administer quality control program in accordance with

PWS

One written warning

Unscheduled

Within one day of completing shifts

Original and two (2) copies

Hard Copy Lake Office

Deposit Statements Within one day of completing shift

Original and two (2) copies

Hard Copy Lake Office

Security Bond Once, prior to the National Recreation Reservation System (NRRS), Outdoor Recreation Management System (ORMS), cash register or User Fee Permit Books. Monies, fee books, annual day use fee passes, credit vouchers, credit card receipts, America the Beautiful Interagency Senior Pass, America the Beautiful Interagency Access Pass, America the Beautiful Interagency Annual Pass, America the Beautiful Interagency Military Pass, America the Beautiful Interagency Every Kid in a Park 4th Grade Pass, and user fee permits will be stored in a permanently installed vault or safe provided by the Government, or as directed by the Lake Manager. User fees and user fee documents will be collected from the Gate Attendants at the gatehouses by a Park Ranger or contract fee collection personnel, or the Gate Attendants may be required to turn in user fee documents to Park Ranger at the Lake Office or contract fee collector at their main office. In the event the Navarro Mills Lake Office loses their Contract Fee Collector, each week the Contract Gate Attendant will be required to mail their Deposit Summary or Bill of Collection (BFC) to NRRS by 11:00 a.m. on the first week day of their next shift, at their own expense. Attendants can use only the local Post Offices to purchase money orders. Gate Attendants will bring reports, deposits, permits, money order receipts, certificate of mailing, and customer receipts from the post office to the Navarro Mills Lake Office by 11:30 a.m. on the day of mailing.

TASK 3. Group Shelters: If group/screen shelters in the park are rented, Gate Attendants will unlock electric panels and entrance gates for the renter. Upon departure of a renter, Gate Attendant will conduct an inspection of the group/screen shelter, barbecue pit and associated items. Gate Attendant will advise renter if additional cleaning is required. Park Ranger will be notified if renter fails to properly clean group/screen shelter, barbecue pit, or associated items. Gate Attendant will complete required inspection reports and turn in the reports to the Lake Manager or designated representative a minimum of once per week.

TASK 4. Camping Status: The Contractor’s camping status will match the reservation arrival reports. The Contractor will make sure that the campers who are listed on the reservation arrival reports are current and are in agreement with NRRS, ORMS (Outdoor Recreation Management System) or the ORMS reservation reports. Contractor shall perform the duty of changing campsite status markers in accordance with established policies of the Lake Manager. In the event all electrical and/or non-electrical campsites are occupied, Contractor will maintain a waiting list and notify those individuals, in order of placement on the and check park status. The Contractor shall inform park visitors and campers of any violation of rules, TASK 9. Lost and Found: The Contractor will maintain a lost and found department in the gatehouse. Any items not picked up after two (2) weeks will be turned in to a Park Ranger. The Contractor will prepare a lost and found report on all lost and found property. The Contractor will ensure that proper identification is obtained from individuals before release of any lost and found property.

TASK 10. Image, Personal Appearance and Dress: No additional items.

(b) Pets: No additional items.

(c) Excessive Personal Items: No additional items.

(d) Smoking: No additional items.

(e) Gatehouse Maintenance: The Contractor will maintain the gatehouse, both inside and outside, in a clean, orderly and sanitary condition at all times. The gatehouse will be thoroughly cleaned at the end of each shift to the Lake Manager or designated representative’s satisfaction to include the following:

toilet facilities, carpet (vacuumed), hard floors (swept and mopped), windows, entire interior building surfaces (dusted and cleaned if necessary) and litter free outside building and walking surfaces for seventy-five (75) feet perimeter of gatehouse. Gate Attendants will provide all equipment, tools, supplies, and materials necessary to clean the gatehouse. Gate Attendant shall water the lawn, flowers, trees, and shrubs in the immediate area of the gatehouse and/or trailer site as instructed by lake personnel. The Government will provide hose and sprinklers.

TASK 15. Alcohol: No additional items.

use. Any charges determined to be personal or long distance other than official business are not allowed and shall be the responsibility of the Contractor. The gatehouse telephone shall be answered by the attendant on duty.

Additional phone lines and/or any change, alteration or tampering with phone or data lines in the gatehouse is prohibited. The Contractor also may be required to operate and use radio equipment for communication with the Park Rangers and lake office. The Government will furnish radio equipment when required, and the Contractor

1.20 OTHER REQUIREMENTS: Gate Attendant teams will consist of a minimum of a two (2) person team and all team member must be at least 21 years of age. A minimum of one of the two person team will man the gatehouse during duty hours. During times of high usage as determined by the lake manager or his representative, both members of the contracting team are required to be in the gatehouse to provide prompt customer service.

Customer waiting time will be kept as short as possible.

1.2. SCOPE: Gate Attendant services as described in the Hords Creek Lake Appendix PWS, Section 1.11, Work actual performance time is shown in the table below:

AMD 1

Position Number

Surveillance Hours

Gate House Hours

Availability Hours

East Gatehouse “A”

a. Base Period Regular Hours (1 October 2017-15

November 2017 and 1 March 2018-31 March 2018)

40 180 460

b. Base Period Winter Hours (16 November 2017- 28 February 2018)

c. AMD 1 Option Period 1 Regular Hours (1 October 2017 2018-28 15 November 2017 2018 and 1 March 2018 2019-31 March 2018 2019)

140 460

d. AMD 1 Option Period 1 Winter Hours (16 November 2017 2018-28 February 2018 2019)

53 425 424

East Gatehouse “B”

a. Base Period Regular Hours (1 October 2017-15

November 2017 and 1 March 2018-31 March 2018)

40 180

b. Base Period Winter Hours (16 November 2017- 28 February 2018)

c. AMD 1 Option Period 1 Regular Hours (1 October 2017 2018-28 15 November 2017 2018 and 1 March 2018 2019-31 March 2018 2019)

140 460

d. AMD 1 Option Period 1 Winter Hours (16 November 2017 2018-28 February 2018 2019)

53 425 424

1.4.4 Hours of Operation: Contractors “A” and “B” will work consecutive alternating four (4) calendar day shifts and will work all of the federal holidays that fall within their normal four-day shifts. Twenty-four hour shifts begin at 6:00 a.m. each morning and end at 6:00 a.m. the following morning. Gate Attendant shall be considered on-duty during the hours between 6:00 a.m. and 10:00 p.m. AMD 1The gatehouse will only be manned from 9:00 a.m. to 8:00 p.m. Sunday through Thursday and 9:00 a.m. to 10:00 p.m Fridays and Saturdays during Summer Hours and from 9:00 a.m. to 12:00 p.m. and 3:00 p.m. to 8:00 p.m. during Winter Hours. AMD1 Between the hours of 10:00 p.m. and 6:00 a.m., Gate Attendants shall be considered available for emergency duty should it be necessary to assist park visitors or to meet other contract specifications.

AMD 1

Contractor Monday Tuesday Wednesday Thursday Friday Saturday Sunday

Summer Hours Surveillance Hours

0900-2000

0900-2200

0900-2200

2200-0600

Winter Hours Surveillance Hours

0900-1200 1500-2000

1.4.5 Place of Performance: The work to be performed under this contract will be performed at the Hords Creek East Gatehouse operating both Lakeside Park and the Friendship Day Use Area.

1.4.5.1 Lakeside Park: Facilities include 86 campsites with water and electric hook-ups, playground, 6 restrooms with showers, a 2 boat ramps, 2 dump stations, 6 Screen Shelters, 6 Group Shelters, 2 Swim Beaches, and 1 Fishing Pier.

1.4.5.2 Friendship Day Use Area: Facilities include 1 Restroom, 1 Fishing Pier, 1 boat ramp, 1 swim beach, covered picnic sites.

information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.4.7.2 Key Control: Government keys provided to the Contractor will be issued and controlled in accordance with IAW AR 190-51 and the U.S. Army Corps of Engineers, Recreation Operations and Maintenance Guidance and Procedures, EC 1130-2-550, Chapter 9 and the USACE Recreation Use Fee Standard Operating Procedure. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other

Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

1.4.7.4 Access and General Protection/Security Policy and Procedures: All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

1.4.7.5 For contractors who do not require CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.4.7.6 Suspicious Activity Reporting Training (e.g. iWATCH, CorpsWatch, or See Something, Say Something): The contractor and all associated sub-contractors shall receive a brief/training (provided by the RA) on the local suspicious activity reporting program. This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new

1.4.9 Pre-Work Conference: Successful bidders will be required to attend a pre-work conference to be held at a date and time specified by the Lake Manager. It is the successful bidder’s responsibility to contact the lake office for pre-work conference time and date prior to the start of the contract. Training session will be held as scheduled with the gate attendant coordinator. Gate Attendants will not receive any separate payment for attending the pre-work conference. Gate Attendants shall attend additional training sessions as required

1.4.13 Contractor Travel: No additional items.

1.5.2 Equipment: The Government will provide computer, computer monitors, printers, and telephone.

1.5.3 Materials: The Government will also supply the Fort Worth District Use Fee Program SOP and the Hords Creek Lake Gate Attendant Handbook.

1.6.2 Equipment: Gate Attendants will provide all equipment, tools, supplies and materials necessary to clean the gatehouse.

1.11 ATTACHMENT/TECHNICAL EXHIBIT LIST:

Performance Requirements Summary: The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Standards

Acceptable Quality Levels

(Allowable Deviation)

Methods of

Surveillance

Incentive (Positive and/or Negative)

(Impact on Contractor Payments)

1. User Fees- Delivery/Inspection of Use Fees

Administer quality control program in accordance with

PWS

One written warnings

100% inspection 25% deduction

2. Campsite Reservations

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

3. Group Shelters

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

4. Camping Status

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

5. Park Inspection

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

6. Visitor Assistance

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

7. Disturbances

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

8. Complaints

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

9. Lost and Found

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

10. Contractor Identification and Personal Appearance

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

11. Cooperation with Others

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

10% deduction

12. Living Area and Gatehouse Maintenance

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled

13. No Soliciting

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

14. Weapons

Administer quality control program in accordance with

PWS

No warning Unscheduled inspections

Termination

15. Alcohol

Administer quality control program in accordance with

PWS

No warning Unscheduled inspections

Termination

16. Government Property

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

10% deduction

17. Absenteeism

Administer quality control program in accordance with

PWS

Two written warnings

100% inspection or unscheduled inspections

5% deduction

18. Visitors of the Contractor/Gate Attendant

Administer quality control program in accordance with

PWS

Two written warnings

Unscheduled inspections

5% deduction

19. Security Bonding

Administer quality control program in accordance with

PWS

One written warning

100% inspection 5% (work cannot begin without bond)

20. Physical Security and Key Control

Administer quality control program in accordance with

PWS

One written warning

Unscheduled

Within one day of completing shifts

Original and two (2) copies

Hard Copy Lake Office

Deposit Statements Within one day of completing shift

Original and two (2) copies

Hard Copy Lake Office

Security Bond Once, prior to the National Recreation Reservation System (NRRS), Outdoor Recreation Management System (ORMS), cash register or User Fee Permit Books.