W9124P-16-R-A004_02.pdf

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83)

Prescribed by GSA

FAR (48 CFR) 53.243

The amendment 02 is issue to:

a. Incorporate revised Performance Work Statement (PWS) dated 16 Aug 2016.

b. Include questions and answ ers - see attach

c. Extend the proposal due date to 6 Sep 2016.

d. Add attachments 1 - 4.

e All other terms and conditions remain unchanged.

1. CONTRACT ID CODE PAGE OF PAGES

S 1 30

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 23-Aug-2016

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W9124P-16-R-A004

X 9B. DATED (SEE ITEM 11)

22-Aug-2016

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 4 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

22-Aug-2016

CODE

U S ARMY CONTRACTING COMMAND

CCAM-OSO - BASE OPERATIONS

BLDG 5303 MARTIN ROAD

REDSTONE ARSENAL AL 35898

W9124P 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W9124P-16-R-A004

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION A - SOLICITATION/CONTRACT FORM

The standard size code has changed from 12.5M to 20.5.

The required response date/time has changed from 16-Aug-2016 02:00 PM to 06-Sep-2016 02:00 PM.

The solicitation issue date has changed from 26-Jul-2016 to 22-Aug-2016.

SECTION B - SUPPLIES OR SERVICES AND PRICES

The following have been deleted:

PWS

SECTION C - DESCRIPTIONS AND SPECIFICATIONS

The following have been added by full text:

PERFORMANCE WORK STATEMENT

1.0 GENERAL DESCRIPTION.

1.1 Redstone Arsenal ICIDS. Redstone Arsenal’s primary Intrusion Detection System (IDS) is the ICIDS version IV, which is the DAQ Electronics’ StarWatchTM platform for Intrusion Detection Systems. The ICIDS-IV component includes DAQ StarWatch’s Primary Monitory Cabinet (PMC), Remote Poller Mux (RPM) Cabinets, Operator Workstations (OPWS), Remote Status Monitor (RSM) (to include Anti-Poller RSM), Remote Data Collector (RADC), and software; Inovonics wireless receivers, transmitter, and repeaters; approved sensors; and connection, wiring, and conduit.

1.2 Redstone Arsenal’s Video Monitoring System. Redstone Arsenal’s video system is a Bosch Video Management system composed of one Video Management server and nine Digital Storage arrays. There are four Video Workstations. There are also two Bosch DVRs installed on the system, The System has 87 Encoder/ Decoder Licenses.

The system operates on an isolated dedicated fiber network with Cisco Switches, One

(1) 4500 Family Distribution and Nine (9) Access Switches along with Motorola Canopy Microwave composed of Two Canopy CMM Micro and Fourteen (14) 20 MHz Back Hauls . UPS are located at the Servers and the Clients.

1.3 Scope/Objective. The contractor shall provide all necessary personnel, services and equipment to administer, maintain, repair, and install IDS on Redstone Arsenal.

Contractor shall provide the necessary manpower and material required to perform the diagnosis and replacement of IDS components, make adjustments, and conduct testing during scheduled or non-scheduled work hours. The Contractor shall maintain the entire IDS in an operational state of repair. The contract will also have the responsibility of installing, repairing, and maintaining the equipment, which comprises the complete Redstone Arsenal Closed Circuit Television (CCTV) system to include the network devices, Servers, Clients, Cameras, Uninterruptable Power Supplies (UPS), Surge suppression, fiber optic and wireless network connectivity to include configuration of the access and distribution switches. The performance objectives, performance standards, and acceptable quality level are listed in the Performance Requirements Summary (PRS) Attachment 1.

2.0 Applicable Documents & Conditions.

2.1 Applicable Policies and Guidance. The Contractor shall ensure continuing adherence to generally accepted government security policies and guidance applicable to this contract. This includes, but is not limited to, public laws, executive orders, directives, regulations, manuals, standards, memorandums and instructions. Policies are subject to change or be updated. The Contractor will be responsible for utilizing the most current versions/updates unless otherwise directed in writing by the Contracting Officer (KO) or ICIDS System Administrator/Contracting Officer Representative (COR).

2.1.1 The Government will provide the Contractor with a technical library of the regulations listed in the Document Summary List (DSL), Attachment 2 that are essential to the operation of the contract at the start of contract performance. Electronic publications can be obtained from the latest version of DA Pamphlet (DA PAM) 25-30.

C.2.1.2 Amendments, supplements and changes to the regulations listed in DSL Attachment 2 may be issued during the life of the contract and shall be considered to be in full force and effective upon receipt by the Contractor.

2.2 ICIDS Specific Policies.

AR 190-11, Physical Security of Arms, Ammunition, and Explosives, dated 5 Sep 2013

AR 190-13, The Army Physical Security Program, dated 25 Feb 2011

AR 190-51, Security of Unclassified Army Property (Sensitive and Non-Sensitive), dated 30 Sep 1993

AR 380-5, Department of the Army Information Security Program, dated 29 Sep 2000

ICD 705 v1.2, Technical Specifications for Construction and Management of Sensitive Compartmented Information Facilities (SCIF), dated 23 Apr 2012

TM 5-6350-300-13&P, Integrated Commercial Intrusion Detection System-IV (ICIDS-IV), dated 15 May 2012, w/Change 1 dated 1 Feb 2015

TB 5-6350-300-23, STARWATCHTM Security Software Administration Guide 5.3, dated 1 Mar 2015

UFGS 28 20 01.00 10, Electronic Security System, dated Oct 2007

2.2.1 Network Information Assurance Policies.

DOD 8570.01-M, Information Assurance Workforce Improvement Program, dated19 Dec 2005, Incorporating Change 3, 24 Jan 2012

AR 25-2, Information Assurance, dated 23 Mar 2009

05-PR-M-0002, INFORMATION ASSURANCE (IA) TRAINING AND CERTIFICATION

VERSION 5.0, dated Mar 2012

2.2.2 Site Safety and Chemical Safety.

DA-PAM 385-61, Toxic Chemical Agent Safety Standards, dated 13 Nov 2012

DA Pam 40-8, Occupational Health Guidelines or the Evaluation and Control of Occupational Exposure to Nerve Agents GA, GB, GD, and VX, dated 4 Dec 1990

DA Pam 40-173, Occupational Health Guidelines or the Evaluation and Control of Occupational Exposure to Mustard Agents H, HD, and HT, dated 3 Jun 2003

a. Supervisors will ensure that the training outlined in these DA Pamphlets are accomplished and utilized by their personnel.

b. USAG-R Safety Office will provide technical assistance when needed.

c. All personnel who work with or have some association with chemical agents and munitions or have a potential for exposure will receive training to enable them to work safely and to understand the significance of agent exposures. Prior to being assigned to maintenance or repair activities, as a minimum, personnel will demonstrate proficiency in the following:

(1) Knowledge of operating procedures, to include safety requirements.

(2) Recognition of hazards involved in the operation.

(3) Recognition of signs and symptoms of agent exposure.

(4) Administration of first-, self-, or buddy-aid.

(5) Knowledge of personnel decontaminating procedures.

(6) Execution of emergency procedures.

(7) Donning (putting on) and doffing (removing) of PCE (Protective Clothing and Equipment) for example, Self-Contained Breathing Apparatus (SCBA).

(8) Heat stress recognition and prevention.

d. The contractor shall maintain an ongoing program of instruction In Accordance With (IAW) DA Pam 40-8, and 40-173 will be used to maintain proficiency in the above subjects and will be provided to the ICIDS System Administrator/COR at least annually.

2.3 General Condition. The Prime Contractor and/or his Sub-Contractors shall be a DAQ Value Added Retailer (VAR) and all contractors installing or maintaining DAQ devices shall have DAQ Electronics certifications. Certification shall be maintained throughout the period of performance of the contract to include any option periods.

3.0 Summary of Requirements (Tasks) & Performance Standards.

3.1 Program Management. The contractor shall provide a part time Program Manager who shall be available for all meeting and be on-call, to conduct over-all management coordination and furnish liaison with the Government. The contractor's Program Manager shall be the point of contact with the Government and shall have the authority to act or make decisions for the contractor on all matters pertaining to this contract. The name, address, home and cell numbers of the Program Manager shall be provided to the KO within 2 days of contract award. This listing shall be updated within 2 working days when changes occur.

3.1.1 The Contractor shall provide a complete project management plan (PMP) within 10 working days to support and fully integrate, manage, control, and document all aspects of the work required to meet the task objectives.

3.1.2 The contractor shall also designate an Alternate Program Manager who shall be authorized to act on behalf of the contractor in the absence of the contractor's Program Manager or when the contractor's Program Manager is not available. The name, address, home and cell numbers of the Alternate Program Manager shall be provided to the KO within 2 days of contract award. This listing shall be updated within 2 working days when changes occur.

3.1.3 Kick-Off Meeting: The Contractor shall schedule and coordinate a Project Kick-Off Meeting at the Government site. At a minimum, the meeting shall include a discussion of the following areas:

• Schedule

• Performance metrics

• Security requirements

• Government-furnished information

• Monthly meeting dates

• Points of Contact (POCs)

• Task order transitioning process and timeframes

• Prioritization of contractor activities

• Logistics

• Contractor issues

3.1.4 Technical/Experience

3.1.4.1 Offeror must demonstrate a clear understanding of the requirements of the PWS as reflected by the types and quantities of all labor proposed to meet the Requirements of the PWS. The Prime Contractor and/or his Sub-Contractors must be a DAQ listed value added retailer (VAR). The offeror's rationale for its proposed technical approach must include a breakdown of the proposed labor types, the quantities of personnel proposed, and for each labor category, the proposed personnel's relevant experience and qualifications. This proposed technical solution must be sufficient to meet all of the requirements of the PWS.

3.1.4.2 Offeror’s proposed Quality Control Plan must demonstrate a clear understanding of the requirements of the PWS.

3.1.4.3 Offeror must possess a minimum of 5 years ICIDS IV/SMS experience This experience should include the following:

Minimum of 75 ICIDS IV/SMS zone installations

Minimum of 8 ICIDS SMS SCIF installations meeting ICS 705.1 standards.

Minimum of 6 ICIDS SMS SAPF installations meeting JFAN 6/9 standards.

Installation of ICIDS IV remote poller multiplexers.

Installation of IP CCTV and Digital storage systems.

3.1.4.4 The evaluation factors considered for this award are: Technical Capabilities, Past Performance, and Price. Technical Capabilities and Past Performance are more important than Price. The Government does not have to award to the "Lowest" bidder for this award. Award will be made to the responsible Offeror whose proposal represents the "lowest price, technically acceptable" solution. Technical Capabilities and Past Performance will be evaluated on an acceptable/unacceptable basis. In order to be eligible for award, an Offeror must receive an acceptable Technical Capabilities and Past Performance rating. The business goal of the contract is to purchase Intrusion Detect ion Services.

3.2 Site Supervisor. The contractor shall provide an onsite supervisor who shall be available during normal duty hours, to conduct day to day coordination with Physical Security personnel on services provided under this contract. The supervisor will also be available on-call after duty hours. The name, address, home and cell numbers of the Site Supervisor shall be provided to the KO within 2 days of contract award. This listing shall be updated within 2 working days when changes occur.

3.3 Repair and Maintenance. Contractor shall be available on a 40-hour normal workweek basis to repair and maintain any and all IDS components covered under this contract, regardless of the cause of the malfunction. The Contractor shall be required to coordinate and work with the Directorate of Public Works (DPW), Network Enterprise Center (NEC), and their contractors to diagnose problems and resolve them.

3.3.1 Contractor shall make all adjustments and/or replacements of components, including sensors within the IDS facility to comply with the ICIDS references. This includes all installed equipment, all computer equipment, software updates, transmission equipment and data transmission modules, and Local processors. Also includes continuous database maintenance for all functions and capabilities IAW ICIDS-IV TM 5- 6350-300-13&P.

3.3.2 The contractor dispatch will receive work orders from users when an issue is identified. USAG-Redstone Physical Security Inspectors may also initiate work orders as needed. The contractor shall direct calls that is not related to ICIDS maintenance to the ICIDS System Administrator/COR or the Garrison Physical Security Officer.

3.3.3 Response Time. Certified service personnel shall be available to provide initial service within 1 hour of notification during normal duty hours. Service personnel, other than during normal duty hours, shall be at the site within 2 hours after receiving a work order request for failed systems. Upon completion of the work, the contractor shall complete a Work Order Report, which shall be maintained on file by the contractor for one (1) year, and shall provide a copy to the ICIDS Systems Administrator/COR.

Repair technician(s) shall coordinate for access to the system with Government user personnel at the facility requiring repairs, as part of each work order. If access to the building is denied or if no contact is available, the contractor shall contact the ICIDS System Administrator.

3.3.4 The contractor shall separately record each work order request, as received, in a maintenance database. The database form shall include the serial number (if available) identifying the component involved, its location, date and time the call was received, nature of trouble, name(s) of service personnel assigned to the task, instructions describing what has to be done, the amount and nature of the materials to be used, cost of materials used for repair, the time and date work started, and the time and date of completion. All completed work orders shall be noted daily in the maintenance database.

The contractor shall deliver a record of the work performed, in the form of a Monthly Stats Report (MSR), during the scheduled monthly meeting to the ICIDS System Administrator/COR.

3.3.5 The Contractor shall provide a Monthly Status Report (MSR) Not Later Than (NLT) close of business (COB) on the 10th workday of each month.

3.3.6 Repair Time. Under most conditions, systems can be normally restored to proper operating condition within 6 hours of service personnel arriving on site. If any IDS repair exceeds 6 hours or needs communication support, the contract shall notify the ICIDS Systems Administrator/COR. IDS failures shall be repaired within 24 hours after service personnel arrive on site.

3.4 Preventative Maintenance Checks and Services (PMCS). All maintenance shall be performed in accordance with the equipment manufacturer's recommendations and according to the ICIDS references. TM 5-6350-300-13&P provides the PMCS procedures for all ICIDS-IV equipment. All other Systems will use the manufacturer’s manual.

3.4.1 The contractor shall perform two (2) semi-annual PMCS for all active alarm zones and SCIFs utilizing ICIDS-IV TM 5-6350-300-13&P. In addition, the Contractor will verify Callisto View programming with Star Watch configuration and the MIMIC for each zone.

A “walk test” shall also be conducted by the contractor during the semi-annual preventive maintenance.

3.4.2 The contractor shall perform six (6) bi-monthly PMCS on the PMC, RPMs, OPWS’s, RSMs, and UPS’s utilizing ICIDS-IV TM 5-6350-300-13&P.

3.4.3 The ICIDS-IV TM 5-6350-300-13&P, table 25 provides the estimated items for the PMCS and estimated times for the maintenance.

3.4.4 The Contractor shall meet monthly with the KO and/or ICIDS System Administrator/COR to review repair, maintenance, and PMCS status. The Contractor will also provide the Maintenance Plan for the following month. This plan is subject to the KO, ICIDS Systems Administrator/COR review and approval.

3.5 Inventory Management. The contractor shall keep and maintain a supply of ready spare parts available at all times. Government will issue existing inventory stock to the Contractor at time of contract award. The Government will provide a minimum acceptable inventory stock list. The Contractor will be required to purchase and maintain the minimum inventory stock. The Contract will record the usage of parts from the inventory stock and maintain accountability of the parts.

3.5.1 Material for work orders will be taken out of inventory stock. If parts are unavailable, the Contractor will purchase required item. Parts shall be new. Materials used will be placed on the Work Order Report. ICIDS parts must be from the approved parts list. For all other systems, parts shall be the size and capacity of existing parts and shall be equal to, or better in quality than, the existing parts.

3.5.2 All parts purchased by the Contractor shall be covered under warranty against defects or failure for a period of one (1) year. Any new or replaced part, which fails within one (1) year after installation, shall be replaced at no cost to the Government.

Contractor shall record the date; time and name of supplier from whom parts were ordered.

3.5.3 Contractor will perform a physical semi-annual inventory of all stock on hand. The contractor will report inventory status within 10 days of inventory completion. The report will include any shortage or overage, stock on order, stock purchase and stock used since the last inventory.

3.5.4 Redstone Arsenal Directorate of Emergency Services will provide a location for parts storage.

3.6 Miscellaneous Work Orders. Upon request of the ICIDS System Administrator/COR, the contractor may be required to accomplish IDS and Camera installation separate from regularly scheduled maintenance and repair. The work order will be limited to removing and reinstalling complete for facility maintenance and repairs or remodeling, relocate sensors to maintain system acceptance, system removal for facilities no longer requiring ICIDS, and adding keypads or sensors for individuals under the Americans with Disabilities Act of 1990 (ADA) or other reasonable accommodation. This is to include new installations where USAG-Redstone or DES is funding the materials. Parts and labor shall be billed using the same procedures and at the same rate as scheduled maintenance.

3.7 Work Orders. Under this contract, the contractor will be asked to propose new IDS installation work or major renovation of work caused by increase of mission or mission realignment. This may include installing a new panel, key pad, conduit, sensors, and pulling cable for a new IDS facility. This proposal shall be based on established rates for parts and labor. This is also for any work orders being funded by an organization other than USAG-Redstone.

3.7.1 The Contractor will ground all systems in accordance with the National Electrical Code (NEC 2014). Surface mounted electrical conduit is allowed by NEC 2014. If outside of the building, use Galvanized Ridged Conduit (GRC) for power and communication lines. If inside the building, use Electrical Metallic Tubing (EMT). All visible EMT will use compression fittings. Compression fittings are required in all conduit junctions serving communications lines.

3.7.2 Upon completion of installation, the Contractor shall test the entire alarm system to ensure proper activation of sensors and equipment. The test includes outputs at the IDS monitoring station. Acceptance Testing is required IAW AR 190-13. System must pass acceptance testing prior to use and will be conducted with the ICIDS System Administrator/COR.

3.7.3 Installation requirements and description for ICIDS or COT systems authorized to integrate into the ICIDS commercial conversion panel:

3.7.3.1 Install all devices and panels at locations identified in the provided drawing to include all supporting equipment and hardware, such as wiring, security screws, and tamper switches.

3.7.3.2 Work includes the installation of approved sensors, panels, RPM, and/or RSM as required.

3.7.3.3 Connecting communications paths from the panel to the provided copper pairs or fiber strands in the buildings communications room and at the designated Poller Mux cabinet.

3.7.3.4 The Contractor shall program the Callisto View for the RADC panel and download it to the system. The contractor will only use the government supplied computer for this function.

3.7.3.5 The Contractor shall program/configure the StarWatchTM/SMS programs as required, with the ICIDS System Administrator/COR approval only. All configuration changes must be approved by the ICIDS System Administrator/COR prior to alteration.

Violation of this will result in that person not being allowed to do any maintenance or repair work on the system.

3.7.3.6 The Contractor shall construct a MIMIC (Graphic Presentation) of the facility on the server main database; it is required to allow monitors the ability to identify the exact location of each alarm.

3.7.3.7 The contractor shall provide “as-built” drawings on all new IDS installations. The ICIDS Administrator/COR will provide examples. The contractor shall supply all “as-built” drawing in CAD, both digitally and as a hard copy.

3.8 Database Maintenance. Contractor shall perform data base maintenance.

Maintenance will include monthly database backups, software updates, and account, program and configuration corrections. Database Maintenance will be reported by the contractor in the MSR. All actions involving the alteration of the Database or system configuration will be coordinated with the ICIDS System Administrator/COR prior to execution. There will be no exceptions.

3.8.1 Performance of scheduled updates, corrections, and repairs shall include verifying proper operation of the ICIDS. The contractor shall enter all updates into the server database as received from the ICIDS System Administrator/COR. The contractor shall provide system administrative assistance to the Operators; solve user problems and procedural problems arising within the ICIDS system, in order to maintain the orderly flow of data throughout the system. ICIDS Personal Identification Codes (PICs) and Personal Identification Numbers (PINs) will only be issued with the ICIDS System Administrator/COR’s approval, this authority is not delegated to the Physical Security Inspectors.

3.9 Records Management. The contractor shall maintain complete and accurate files of documentation, records, and reports required under the terms of this contract. The contractor shall not allow access to the files by any Government agency, non-

Government agency, or individual unless specifically authorized by the ICIDS System Administrator/COR or the Chief of Security. Files shall be made available to the ICIDS System Administrator/COR, Chief of Security, upon request. All files (including digital) will become the property of the Government and shall be turned over to the KO or ICIDS Systems Administrator/COR at the expiration or termination of this contract and before receipt of final payment.

3.10 Normal Operations. The Contractor shall maintain the system in normal operations. The system does not require to be shut down when performing PMCS on the system. If there is a need to bring down the system, the ICIDS System Administrator/COR or the Chief of Security will be notified with the reason and Estimated duration.

3.11 Qualifications.

3.11.1 All personnel serving on this contract will have a National Agency Check with Inquiries (NACI) completed prior to being allowed access to the installation. The Government reserves the right to terminate the entry of any contractor employee upon disclosure of information which indicates the individual’s continued entry to the installation is not in the interest of national security. The violation of or deviation from the established security procedures by contractor employees may also result in denial of entry to the installation.

Should it be deemed necessary to deny an employee entry, that individual will be replaced immediately with an employee of equal or greater qualifications.

3.11.2 Installer/Maintainers shall maintain ICIDS IV /SMS Operator, Administrator, and Maintainer certificates from DAQ or an approved DAQ distributor/trainer. Certificates from Product Management-Force Protection System and US Army Corp of Engineers are also accepted. The Contractor is responsible for on the job training for Installer/Maintainers with less than one year of experience of IDS maintenance.

Installers/Maintainers with less than one year of experience will not be allowed to work unsupervised and will not be used as after hour on call Technicians.

3.11.3 Site Supervisor shall maintain ICIDS IV/SMS Operators, Administrators, and Maintainer certificates from DAQ or an approved DAQ distributor/trainer. Certificates from Product Management-Force Protection System and US Army Corp of Engineers are also accepted. The Site Supervisor must have a minimum of five years of ICIDS IV installation, maintenance, repair, programming, and head-end experience.

3.11.4 All Technicians that will have administrative rights on the ICIDS System, either at the PMC, OPWS or Systems configured for Sensitive Compartmented Information Facility or Special Access Program Facilities (SCIF/SAPF) use will comply with the requirements of DOD 8570.01-M, AR 25-2, and 05-PR-M-0002.

C.3.12 Principal Period of Performance, Duty Hours, and Holidays

C.3.12.1 Duty Hours

C.3.12.2 The Principal Period of Performance (PPP) represents the normal hours during which the Contractor services shall be available to customers.

C.3.12.3 The Garrison core duty hours shall be 0730 to 1630, Monday through Friday, excluding federal holidays. The Contractor may be required to perform requirements of any paragraph of the PWS that occurs outside the PPP.

C.3.12.4 When the installation is closed on a regularly scheduled work day due to inclement weather or other conditions, the Contractor shall continue performance of those tasks which operate 24 hours per day, 7 days per week, including Federal holidays. Likewise, the Contractor shall respond to emergencies 24 hours per day, 7 days per week, including Federal holidays. For other nonessential work, the Contractor shall reschedule as appropriate.

C.3.12.5 The Contractor shall provide fully qualified personnel to perform emergency services on a 24 hour basis as directed by the KO.

C.3.13 Principal Period of Performance

C.3.13.1 The Contractor shall utilize the PPP as a guideline to establish the most efficient timeframe to perform the work. The Contractor shall establish work force schedules commensurate with customer requirements and cost efficiency. The Contractor shall tailor work force schedules to optimally cover customer requirements while ensuring cost efficiency and responsiveness.

C.3.14 Federal Government Holidays

C.3.14.1 All Government offices will be closed, except for minimum essential personnel required for in-house operations on federal holidays and any other day designated as a holiday by federal statute or executive order. When holidays fall on a Saturday, the preceding Friday will be considered a holiday. When holiday falls on a Sunday, the succeeding Monday will be considered a holiday. Except as otherwise specified, the Contractor shall not schedule routine work on federal holidays. When scheduled work falls on a federal holiday, the Contractor shall accomplish the work on the workday following or preceding the holiday. The following holidays are observed by the Federal Government:

New Year’s Day, January 1

Martin Luther King Jr.’s Birthday, third Monday in January

President’s Day, third Monday in February

Memorial Day, last Monday in May

Independence Day, July 4

Labor Day, first Monday in September

Columbus Day, second Monday in October

Veterans Day, November 11

Thanksgiving Day, fourth Thursday in November

Christmas Day, December 25

C.3.14.2 If a military training holiday affects scheduled contract work or access to facilities, the work in affected facilities may be rescheduled to compensate for the training holiday.

4.0 Quality Assurance

4.1 Quality Assurance Surveillance Plan (QASP).

4.1.1 To measure Contractor accomplishment and to focus the Contractor in meeting Government expectations, the Government will incorporate a QASP. The Contractor shall collect performance metrics and periodically report status to the Government. The Contractor shall meet with the Government to jointly review performance metrics to address areas of concern or to improve performance. The Contractor shall implement provisions as stated in the QASP.

4.2 Quality Control Plan. The Contractor shall develop and submit a Quality Control Plan (QCP). The Contractor shall establish and maintain a comprehensive QCP Program. This program shall provide requirements as specified in the contract, provide for inspection of services on scheduled and unscheduled basis, provide methods of identifying deficiencies before performance becomes unacceptable and provide a customer satisfaction survey and customer complaint with response program. The QC Plan is subject to the KO and/or ICIDS Systems Administrator/COR review and approval.

5.0 Government Furnished Facilities, Equipment (GFF/GFE), Information.

5.1 Facilities and Equipment. All equipment shall remain the property of the Government and shall at no time be removed from the installation without the ICIDS Systems Administrator/COR approval. The Contractor shall store all government equipment in an approved container or facility IAW Army policies. Any equipment approved for purchase with Government funds is property of the Government.

Contractor will hand receipt all government property on a DD Form 1149 and will be require to inventory and update every six months. Facilities will be kept in a clean and order state. Any Government furnished manuals, which may be loaned to the contractor, shall be hand receipted to contractor and immediately returned upon contract expiration or termination.

5.2 Workspace & Devices. The following personal or contractor owned items will not be introduced onto the grounds: weapons (includes, but not limited to: firearms, pellet guns, bows, arrows, explosives, martial arts weapons, all form or derivatives of pepper spray or oleoresin capsicum, and knives with blades in excess of three inches); narcotic drugs, syringes, and drug paraphernalia, unless prescription medicine; alcohol beverages; any audio/video equipment capable of recording, except cell phones and blackberries. The following personal or contractor owned items will not be introduced into the limited or exclusion areas: Portable Electronic Devices (PEDs) which include cellular phones, palm-size computing devices, two-way radios, personal digital assistants, palm tops, laptops, notebooks, data diaries and watches with communications software and synchronization hardware, that may be used for telecommunication; Electronic devices capable of two-way transmitting (two-way pagers).

5.3 Access Controls.

5.3.1 Physical. Contractor personnel or any representative of the contractor entering the installation shall abide by all security regulations and shall be subject to security checks in accordance with the installation’s security regulations. The Contractor shall ensure contract personnel understand the security requirements of the contract and are given security briefings annually. Redstone Arsenal retains the right to direct the Contractor to remove any prime or subcontractor personnel, regardless of prior clearance or adjudication status, whose actions, while assigned to this contract, clearly conflict with the security interests of the Government. The justification for the Government’s direction to remove Contractor personnel will be documented and provided to the Contractor by the Contracting Officer. Any additional costs to replace removed personnel will be at the contractor’s sole expense.

5.3.2 Company vehicles. The Contractor shall display company name, city and telephone number on both sides of Contractor’s vehicles and equipment. Magnetic signs are acceptable. Signs shall be easily readable from twenty (20) feet by persons with 20/20 vision. The Contractor shell provide a memorandum on company letter head identifying the company vehicle by make, model, license number and VIN. The memorandum will identify all employees authorized to operate the vehicle by first and last name. The memorandum will be signed by the fleet manager or site manager and provided to the KO and/or ICIDS Systems/COR Administrator/COR. V alid driver’s licenses, valid vehicle registration, and proof of insurance are required for all contract and personnel vehicles entering the installation.

6.0 Contractor furnished facilities and equipment. Contractor will be required to provide vehicles, tools, and diagnostic equipment to meet the performance requirements of the contract. Contractor storing government equipment in contractor facilities will meet the security requirement of the contract and appropriate government regulations.

Facility may be inspected as needed for compliance by the Contracting Officer or the

COR.

7.0 Security and Operation Security (OPSEC). Performance under this contract may require the contractor to access data and information proprietary to a Government agency, another Government contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor, including its employees, agents, or subcontractors, shall not disclose such information unless authorized in advance, in writing, by the Contracting Officer. The contractor shall observe and practice all security and OPSEC regulations that may be in effect at the time of award.

8.0 Safety and Emergency Services

8.1 Safety. The contractor shall safeguard and maintain all Government property, as well as provide for the safety and well-being of personnel employed in the performance of this contract . The contractor shall comply with the provisions of EM 385-1-1 (Current), prepared by the Department of the Army, Corps of Engineers and published by the U.S. Government Printing Office; the Occupational Safety and Health Act (OSHA); and any other applicable safety laws and regulations. Contractor personnel shall wear safety items required by OSHA during the performance of tasks requiring protective equipment or clothing. The contractor shall submit the safety plan to the

ICIDS Systems Administrator/COR at least ten (10) calendar days prior to start of contract performance. Revisions shall be submitted at least seven (7) working days prior to effective date of change. Immediately after job connected injury, the Contractor shall prepare a report of the injury using his own accident report form or other documentation and send the report through the Contracting Officer to the Redstone Arsenal Safety Officer. Any technical advice and assistance necessary for reporting and investigating accidents may be requested from the Safety Director through the Contracting Officer.

8.2 Emergency Services. Call 911 for emergencies. Identify that you are calling from Redstone Arsenal.

9.0 Other Pertinent or Special Requirements.

9.1 Key and Mission Essential Personnel. The Contractor shall prepare an emergency personnel roster with the name, home telephone number, and address of employees designated as Key or Mission Essential. The Contractor shall designate employees that are Key Essential (KE) or Mission Essential (ME) and submit the list for approval to the ICIDS System Administrator/COR. These employees are to be contacted during other than regular duty hours for emergency reasons. KE/ME personnel will be required to access the installation when limited to mission essential personnel. Repair and maintenance will still comply with paragraphs 3.3.3 for “other than during normal duty hours” response time.

9.2 Contingency Plan. The Government must plan, in advance, how it will meet mission requirements in the event of mobilization, natural disaster, or labor disputes. The Government must be able to react to such events without delay. Sudden or unusual events could result in a great impact upon the Contractor’s performance and contract requirements. As an aid to properly plan for such events, the Contractor shall provide, within 10 calendar days after commencement of work, a contingency plan outlining in detail the method or methods the Contactor will use in meeting contract requirements to the ICIDS System Administrator/COR.

9.3 Annual Training. Contractor personnel must complete the following annual training requirements: Information Awareness, Anti-terrorism Level 1, OPSEC, Removable Media, Antiphishing, Personally Identifiable Information and Privacy Act. The contractor shall submit the training plan electronically via e-mail to the ICIDS System Administrator/COR. The COR shall approve/disapprove, in writing within 10 days of receipt. The Contractor shall incorporate Government approved changes within 5 days.

9.4 Conflicts of Interest. The contractor shall not employ any employee of the United States Government, either military or civilian, if such employment would create a conflict of interest, nor employ any of their relatives or individuals with whom the Government employee has a covered relationship, if such employment would result in a violation of the Joint Ethics Regulation (JER) http://www.dtic.mil/whs/directives/corres/pdf/550007r.pdf

9.5 Government Supervision of Contractor Employees. The contractor shall provide a work force possessing the skills, knowledge, and training to satisfactorily perform the services required by this contract. The contractor shall meet all requirements and changes as may be required to assure prompt response to the requirements of the http://www.dtic.mil/whs/directives/corres/pdf/550007r.pdf http://www.dtic.mil/whs/directives/corres/pdf/550007r.pdf contract. All personnel utilized in the performance of the contract shall be employees of the contractor and shall not be construed to be employees of the Government; and all employees shall be citizens of the United States. Employees, while on the installation, shall not in any way reflect discredit upon the installation, the U.S. Army, or the Department of Defense.

9.6 Delays. The Government will not be responsible for delays caused by non-compliance with the PWS. The contractor is similarly responsible for any delays caused by employees who report to work without their badge and or CAC. This includes any delays caused by employee in gaining entrance onto Redstone Arsenal as a result of failing to comply with the Redstone Arsenal Access and Control Policy.

10.0 Antiterrorism and Operation Security (AT/OPSEC)

10.1 AT Level I Training. This provision/contract text is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access to government installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 10 calendar days after completion of training by all employees and subcontractor personnel. AT level I awareness training is available at the following website: https://jkodirect.jten.mil.

10.2 Area of Responsibility (AOR) Travel Brief for Contractor Personnel Traveling Overseas. This standard language text required US based contractor employees and associated sub-contractor employees to make available and receive government provided area of responsibility (AOR) travel briefs as directed by AR 525-13. AOR-specific training will be made available upon request for contractors vacationing outside of the continental United States. AOR training is conducted in addition with annual AT Level I training. AOR briefings are issued by a certified and trained Level II ATO.

Coordinate with your Organization or USAG-R Antiterrorism Branch no later than 90 days prior to travel time in order to schedule a briefing.

10.3 iWATCH Training. The contractor, to include subcontractors shall brief all employees on the local iWATCH program. The iWATCH slide presentation and supporting training video is provided by the USAG-R Antiterrorism Branch. Training material is located in the garrison contracting organizational files. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to local law enforcement and security officials. This training shall be completed within 30 calendar days of contract award and within 15 calendar days of new employees commencing performance with the results reported to the COR within 10 calendar days after completion of training by all employees and subcontractor personnel.

10.4 Impact on contractor performance during increased FPCON during periods of increased threat (Contractor personnel working on an installation). During FPCON’s https://jkodirect.jten.mil/

CHARLIE and DELTA, services may be discontinued / postponed due to higher threat.

Services may resume when the FPCON level is reduced to level BRAVO or lower. All contractor service and supply delivery vehicles entering Redstone Arsenal that have not been vetted for unescorted entrance will report to ACP #1. A valid driver’s license and a shipping bill of lading must be provided. Enclosed cargo compartments will be secured by locks or (serial numbered) security bands in order to prevent tampering. Drivers will be directed to turn off the ignition, place the keys on the dash and open all storage compartments. All passengers will exit the vehicle to a designated holding area.

Contractor service and supplies are subject to random inspection during food and water deliveries.

10.5 Random Antiterrorism Measures Program (RAMP) participation. Contractor personnel working on an installation are subject to participation in Installation RAMP security program (e.g. vehicles searches/inspections, wearing of ID badges, etc).

10.6 For contractors that require Handling or Access to Classified Information.

Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M);

any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor.

10.7 Threat Awareness Reporting Program. Threat Awareness Reporting Program.

For all DoD contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training presented by a Counterintelligence Special Agent. Contact the Redstone Arsenal MI Detachment at 256-313-5186 for scheduling.

10.8 For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

10.9 For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

10.10 Identification of Contractor Employees: This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility or area. The Contractor (to include subcontractors) shall provide each employee a Redstone Arsenal Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes. Foreign owned companies and foreign national contractors will only be permitted to perform under this contract when there are no qualified U.S. companies and /or U.S. contractors. All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They shall also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

10.11 For Contracts that require an OPSEC Standing Operating Procedure/Plan.