W9124J-19-R-0032-0001_13_AUG_2019.pdf

0011364247

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The purpose of Amendment W9124J-19-R-0032 0001 is to:

1) Update Addendum to FAR 52.215-1 Instructions to Offeror, Paragraph A.3, Proposal Submittal and Inquires;

2) Update Addendum to FAR 52.215-1 Instructions to Offeror, Paragraph C.3, Proposal Content Tab F and;

3) Update Section J Attachments to incorporate Attachment L - Pre Aw ard Survey of Prospective Contractor Accounting System Checklist

1. CONTRACT ID CODE PAGE OF PAGES

S 1 11

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 13-Aug-2019

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W9124J19R0032

X 9B. DATED (SEE ITEM 11)

08-Aug-2019

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

13-Aug-2019

CODE

MICC - FSH

ATTN: MICC - FSH

2205 INFANTRY POST RD

210-466-2145

FORT SAM HOUSTON TX 78234-1361

W9124J 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W9124J19R0032

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION J - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

The following have been modified:

LIST OF ATTACHMENTS

List of Attachments

Attachment A: Solicitation Question and Answer Matrix

Attachment B: EFMP Price Build-Up

Attachment C: Subcontract Teaming Letter (Sample)

Attachment D: Specific Relevant Contract Format

Attachment E: DOL Wage Determinations

Attachment F: Identification of “High Cost Areas”

Attachment G: EEO Notices

Attachment H: Client Satisfaction Form (Sample)

Attachment I: Medication Release Form (Contractor Owned/Developed)

Attachment J: G-Tube Feeding Authorization Form (Contractor Owned/Developed)

Attachment K: Drug Listing Attachment L: Pre-Award Survey of Prospective Contractor Accounting System Checklist Technical Exhibit 1: Army Directive 2014-2013 Technical Exhibit 2: EFMP Respite Care Packet Technical Exhibit 3: Pre-Emploment Check Packet

TE3 – Attch 1 IMCOM Worksheet 30A TE 3 – Attch 2 IMCOM 30 WOT TE 3 – Attch 3 DA Release Consent Form TE 3 – Attch 4 DA Form 5018 TE 3 – Attch 4a DA Form 5018 Instructions TE 3 – Attch 6 Reference Form Example TE 3 – Attch 7 IMCOM 29 Residency Info Sheet TE 3 – Attch 8 IMCOM 31 Citizenship TE 3 – Attch 9 OF 306 TE 3 – Attch 12 RSI TE 3 – Attch 13 OPM General Release TE 3 – Attch 14 SF 85

Technical Exhibit 4: EFMP Respite Care Installation Locations

SECTION L - INSTRUCTIONS, CONDITIONS AND NOTICES TO BIDDERS

The following have been modified:

ADDENDUM TO FAR 52.215-1

SECTION L—INSTRUCTIONS TO OFFERORS—Competitive Acquisition

A. Proposal Submittal and Inquiries.

1. Proposals shall be submitted prior to the closing date and time identified on SF33, which is NOT LATER THAN 12:00 P.M. (noon) CENTRAL DAYLIGHT TIME on Monday, 09 September 2019.

2. All proposals shall be submitted electronically via email to the attention of both the following:

CONTRACT SPECIALIST: Madeline Allison, e-mail: madeline.m.allison.civ@mail.mil

CONTRACTING OFFICER: Angelic Hatcher, e-mail: angelic.m.hatcher.civ@mail.mil

3. Offerors shall review the solicitation and its amendments (if applicable) and submit only written questions and/or comments with the Subject Line Reference: Questions/Comments/Exceptions for EFMP Respite Care Provider Services, W9124J-19-R-0032. All inquiries, questions and or comments shall be directed to the attention of both the following:

CONTRACT SPECIALIST: Madeline Allison, e-mail: madeline.m.allison.civ@mail.mil

CONTRACTING OFFICER: Angelic Hatcher, e-mail: angelic.m.hatcher.civ@mail.mil

The deadline for the submittal of all Questions/Comments/Exceptions is Thursday Monday, 19 August 2019 at 12:00 P.M. (noon) CDT. Questions shall be submitted on and in the format delineated in Attachment A, Solicitation Questions_Answers Matrix.

4. Time for Acceptance: Unless the offeror inserts a different period of time on the SF33, the proposal shall remain valid for 180 days after the date annotated in Block 9 of the solicitation SF-33.

5. Site Visit: N/A

B. General Instructions

1. The selection of a source for award purposes will be conducted utilizing Lowest Price Technically Acceptable (LPTA) source selection (negotiated) procedures as delineated in FAR subpart 15.3, “Source Selection”. Offers will be evaluated using the criteria under Section M, “Evaluation Factors for Award”. Noncompliance with the Request for Proposal (RFP) requirements may hamper the Government’s ability to properly evaluate the proposal and may result in elimination of the proposal from further consideration for contract award.

2. The Offer. The submission of the documentation specified will constitute the offeror's acceptance of the terms and conditions of the RFP, the Performance Work Statement and contract type.

3. It is the Government's intention to award without discussions. Offerors are encouraged to present their best technical proposal and price in their initial proposal submission. However, in accordance with FAR 15.306, should discussions become necessary, the Government reserves the right to hold them. If this occurs, a competitive range will be determined and offerors will be notified. The competitive range may be limited for purposes of efficiency IAW FAR 15.306(c)(2).

4. Instructions outlined in paragraph C below, prescribe the format for the proposal, and describe the approach for the development and presentation of proposal data. These instructions are designed to ensure the submission of necessary information to provide for the understanding and comprehensive evaluation of proposals.

5. If an offeror believes that the requirements in these instructions contain an error, an ambiguity, omission, or are otherwise deemed unsound, the offeror shall immediately notify the Contracting Officer in writing with supporting rationale. The offeror is reminded that the Government reserves the right to award this effort based on the initial proposal, as received, without discussion.

6. All referenced documents for this solicitation are available on the Federal Business Opportunities (FedBizOpps) website at http://www.fbo.gov. Potential offerors are encouraged to subscribe for real-time e-mail notifications when information has been posted to the website for this solicitation.

7. Debriefings: The Contracting Officer will promptly notify offerors of any decision to exclude them from the competitive range, whereupon they may request and receive a debriefing in accordance with FAR 15.505. The Contracting Officer will notify offerors who were in the competitive range of the source selection, but were not selected for award in accordance with FAR 15.503(b). Upon such notification, unsuccessful offerors may request and receive a debriefing in accordance with the requirements of FAR 15.506. The Contracting Officer will notify offerors who are not selected for award in writing.

C. Proposal Preparation Instructions:

1. The offeror’s proposal shall consist of Four (4) Volumes:

Volume I - General

Volume II - Technical Capability

Volume III - Past Performance

Volume IV – Cost/Price

2. Proposal Format

(a) Offerors shall submit an electronic copy of their proposal via e-mail.

(b) Exceptions. Offerors are required to meet all solicitation requirements, such as terms and conditions, representations and certifications, and technical requirements, in additional to those identified as evaluation factors found in Section M. Failure to meet any requirement in this solicitation may result in an offer being ineligible for award. If the offeror finds it necessary to take exception to any of the requirements specified in this solicitation, the offeror shall clearly identify the applicable exception(s) with a complete explanation of why the exception was taken, what benefit accrues to the Government (if any), and its impact, if any, on the performance, schedule, price, and specific requirements of the solicitation. Each exception shall be specifically related to each paragraph and/or specific part of the solicitation to which the exception is taken.

It is recommended that the offeror contact the Contracting Officer immediately upon identifying an area that may result in an exception. The offeror must contact the Contracting Officer prior to the date for receipt of offers. Upon notification of an exception the Contracting Officer will gather facts and if facts warrant solicitation revision an amendment will be issued. All exception(s) shall be submitted electronically in the format below.

Table 1 – Solicitation Exceptions

Solicitation Document Page/ Paragraph Requirement/ Portion Rationale & Impact

Section B, PWS/SOO/SOW, Section L&M, etc.

Applicable Page and Paragraph Numbers

Identify the requirement or portion to which exception is taken.

Describe the rationale and impact of the exception.

(c) The proposals shall be organized into four (4) volumes. Volumes I – IV shall be submitted as separate files. All text shall be single spaced and black font on white background. Black and white requirement does not apply to graphics, photos, Company stationary and logos. Times New Roman or Arial font required. Text shall be a minimum font size of 12. Cross-references should be utilized to preclude unnecessary duplication of data between sections. Page numbers, headers and footers may be outside the page margins and are not bound by the 12 font size, but shall be no smaller than 8-point. Additionally, fonts as small as 8-point can also be used in tables, charts, graphs, and figures as well as used in callout boxes and figure captions. Each paragraph shall be separated by at least one blank line. All text pages shall be oriented in portrait. Landscape orientation is acceptable for tables and/or charts if required to properly present the information. Margins shall be at least 1 inch on the top and bottom and ¾ inch on the sides. The offeror shall number each page. In the event the offeror creates an ambiguity in their numbering, the Government may exercise its own discretion in counting pages. Page limitations are as follows:

Table 5 Page Limitation

VOLUME TITLE PAGE LIMITS

I General N/A

II Technical Capability 50 pages

III Past Performance 25 pages IV Price or Cost N/A

(d) Proposal Limitation. The proposal shall not exceed the limits stated above. If the page limits are exceeded, the pages in excess of the limit shall not be read or evaluated. The Government will not accept any changes to the contractor’s proposal after the closing date of the solicitation (see FAR 15.208 for further information regarding late proposals). If discussions are necessary, page limitations may be placed on responses to Evaluation Notices (ENs). The specified page limits for EN responses will be identified in the letters forwarding the ENs to offerors.

(e) Resume pages shall not be counted against the 50 pages allowed for Volume II. However resumes shall be limited to no more than 5 pages.

(f) Page limits includes all appendices, charts, graphs, diagrams, tables, photographs, drawings, and other information provided in the proposal.

(g) Page Limit does not include covers for volumes, table of contents, glossary of abbreviations and acronyms, indices, title pages, cross reference indices, and section dividers/tables if they are inserted solely to provide ease to the reader in locating parts/sections of the proposal. Pages will be counted if they contain any other information, i.e. diagrams, extraneous data, etc. Pages marked “This page intentionally left blank” will not be counted.(h) What counts as a page? A page shall be an 8 ½ X 11” sheet of paper. When both sides of a sheet display printed material, it shall be counted as two pages. Letter size and spacing requirements for illustrations and tables can be at the discretion of the offeror but must be easily readable. Fold-outs will be counted as the appropriate number of pages based on an 8 ½” X 11” sheet of paper. Margins shall be at least 1 inch on the top and bottom and 3/4 inch on the side. The Contractor shall number each page in order to eliminate any confusion. In the event contractor creates an ambiguity in their numbering of pages, the Government may exercise its own discretion in counting pages.

(i) Indexing. Each volume shall contain a detailed table of contents to delineate the subparagraphs within that volume. Section dividers shall be used to identify sections

(j) Glossary of Abbreviations and Acronyms. Each volume shall contain a glossary of all abbreviations and acronyms used, with a definition for each.

3. Proposal Content:

(a) Volume I – General. Offerors are required to submit a completed SF-33, Solicitation, Offer and Award (including acknowledgment of all Amendments), complete Blocks 12-18 known as the Offer and include all Representation, Certifications, and Other Statements of offerors. The offeror is cautioned that the SF 33 cover page must contain an original signature in block 17 of the form (electronic signature is acceptable). All final monetary extensions shall be in whole dollars only. Failure to follow the contract proposal preparation instructions may cause your proposal to be deemed noncompliant with the solicitation by the Government. The General Volume shall be organized as follows and contain the identified information.

TAB A, Exceptions/Assumptions (if required) - Identification and explanation of any Contracting Officer approved exceptions or deviations. Additionally, any assumptions used in the proposal preparation must be identified.

TAB B, Solicitation, Offer and Award - The SF 33 shall be submitted fully completed. The offeror is cautioned that the SF 33, must contain an original signature in block 17 of the form. Scanned signatures and/or electronic signatures are acceptable. The contractor shall acknowledge any amendments to the RFP in accordance with the instructions on the SF 33 and with Section L, FAR 52.215-1, Instruction to Offerors—Competitive Acquisition. The offeror shall provide the name, title and telephone number of the company/division point of contact regarding decisions made with respect to your proposal and who can obligate your company contractually.

Also, identify those individuals authorized to negotiate with the Government to include title, email address and phone number.

TAB C, Section B (Supplies or Services and Prices/Costs) - Section B shall be submitted fully completed and error free. It shall contain the offeror’s prices for the established Contract Line Items Numbers (CLINS) with the exception of the cost reimbursable CLINS.

TAB D, Section K (Representation, Certifications, and Other Statements of Offerors) – The offeror shall ensure that Section K is submitted thoroughly completed with all blocks in each certification/representation completed truthfully and completely.

TAB E, In the event the offeror is a joint venture, the offeror shall provide a copy of the Joint Venture Agreement (JVA) signed by all partners. The JVA shall specify the rights and responsibilities of each partner and shall identify the managing partner. In addition, the offeror shall provide a summary narrative that specifically delineates what each partner will do in regard to performing the contract. The responsibilities of the managing partner are significantly more important than the responsibilities of all other partners combined.

TAB F, Verification of Adequate Accounting System. This contract will include Cost CLINs.

Prime contractors must have an accounting system that has been determined adequate by the Defense Contract Audit Agency (DCAA) for accumulating and reporting incurred costs under cost type contracts. This determination is required in order to comply with FAR 16.301-3(a)(3), which states that a cost-reimbursement contract may be used only when the contractor’s accounting system is adequate for determining costs applicable to the contract. An opinion rendered by a Certified Public Accountant (CPA) cannot be substituted for the DCAA determination.

The offeror shall provide evidence of an adequate accounting system as determined by the DCAA.

Provide the DCAA audit report number, date and results. Also, identify any deviations from your standard accounting procedures in preparing this proposal.

If your Accounting System has not been reviewed by DCAA, you shall submit the following information: 1) Company’s Full Name; 2) DUNS Number and Cage Code; 3) Company Point of Contact and Phone Number; 4) Company Address Where Accounting Records are Held; 5) Cognizant DCAA Office (Refer to http://www.dcaa.mil/conus.aspx to obtain the Address, DCAA POC, Phone Number and Email Address); 6) Cognizant DCMA Office (Address, DCMA POC, Phone Number and Email Address); and 7) Indicate if you are proposing as a prime, JV, or team member.

You will also be required to submit a Pre-award Survey of Prospective Contractor Accounting System Checklist, Refer to http://www.dcaa.mil/preaward_accounting_system_adequacy_checklist.html

See Attachment L – Pre-Award Survey of Prospective Contractor Accounting System Checklist.

The above information shall be sent by email to the Contracting Officer/Contract Specialist (KO/KS) immediately upon receipt of the RFP but no later than 10 calendar days after release of the RFP.

The information shall be sent to angelic.m.hatcher.civ@mail.mil and Allison.m.allison.civ@mail.mil to initiate an accounting system review by DCAA. The email subject line should read: “W9124J-19-R-0032, Request for Accounting System Review.”

Failure to follow the above cost proposal preparation instructions may cause your proposal to be deemed unacceptable by the Government.

TAB G Organizational Conflicts of Interest (If Applicable). The offeror shall disclose all organizational and/or personal conflicts of interest of this solicitation to the Contracting Officer as soon as possible so that potential conflicts can be analyzed in accordance with FAR Subpart 9.5.

(b) Volume II—Technical Volume (Factor 1)

(1) The Technical Volume shall be clear, concise, and include sufficient detail for effective evaluation and for substantiating the validity of stated claims in the offeror’s proposal. Legibility, clarity and coherence are very important. Your responses will be evaluated against the Technical factors defined in Section M: Evaluation Factors for Award. The proposal should not simply rephrase or restate the Government’s requirements, but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. Statements that the offeror understands, can, or will comply with the PWS (including referenced publications technical data, etc.);

statements paraphrasing the PWS or parts thereof (including applicable publications, technical data, etc.); and phrases such as “standard procedures will be employed” or “well known techniques will be used,” etc., will be considered unacceptable. Offerors shall assume that the Government has no prior knowledge of their facilities and experience, and will base its evaluation on the information presented in the offeror’s proposal. Elaborate brochures or documentation, detailed art work, or other embellishments are unnecessary and are not desired.

(2) The Technical Volume shall, at a minimum, be prepared in a form consistent with the Performance Work Statement and the evaluation criteria for award set forth in Section M of this solicitation. The section shall be prepared in an orderly format and in sufficient detail to enable the Government to make a thorough evaluation of the offeror’s technical competence and ability to comply with the contract task requirements specified in the PWS. The offeror shall address as specifically as possible the actual methodology used for accomplishing the PWS tasks. Any assumptions, exceptions or deviations must be addressed and communicated to the Contracting Officer no later than instructed above. The volume shall be organized according to the following general outline:

- Table of Contents

- List of Tables and Drawings

- Cross Reference Matrix (if any)

- Exceptions/Assumptions (Identification and explanation of any exceptions or deviations).

Additionally, identify any assumptions used in preparing the proposal

a. Subfactor 1: Staffing/Management Approach. Responses to this subfactor must demonstrate the offeror’s ability to provide a staffing/management approach for rendering Respite Care Service to Army Families with special needs. Content for this subfactor shall demonstrate the Offeror’s understanding of the key personnel requirements (see table) as well as the ability to provide the personnel with the experience, qualifications, and clearances necessary to perform and manage the PWS requirements. At a minimum, the Offeror’s proposal must address in detail each of the following specified minimum requirements:

i. Provide proposed organizational chart and narrative depicting business processes and work flow the offeror will utilize in providing EFMP Respite Care Provider Services to include positions, decision authority, and which parts of the organization are responsible for managing and accomplishing each task.

ii. Offerors shall describe experience working with commercial and military Child, Youth and School Programs that provide care for individuals with special needs. In general the Offeror shall illustrate their knowledge and experience in currents trends in well-being of those with special needs as outlined in the PWS.

iii. Provide the names of the Key Personnel and their resumes. Resumes shall clearly demonstrate that the Key Personnel satisfy or possess all applicable certifications, security clearances, and other qualifications required for their designated positions as outlined in Table 6 below:

Table 6 Key Personnel

Key Personnel

Education Experience with Respite

Care

Experience working with

Army Families

Case Management Experience

Respite Care Training

Program Manager

MA – Mental Health Counseling/ Healthcare Administration/ Psychology/ or other Healthcare related field.

3-5 Years of experience providing similar support services and Program Admiration

3-5 Years (within 5 years of date of solicitation) working with Military Families and Army Programs

3-5 years(within 5 years of date of solicitation) of case management with special needs and/or behavioral health clients

Must have completed training on providing respite care.

Alternate Program Manager

Minimum Bachelor’s Degree in Education, Special Needs Education, or Nursing.

Minimum Five

(5) years (within 5 years of date of solicitation) working on similar support services contract

Minimum Four

(4) years managing Respite Care Contract

Minimum Five (5) Years managing Regional Care Coordinators

Minimum Three (3) Years providing in-home Respite Care

Key Personnel

Education Experience with Respite

Care

Experience working with

Army Families

Case Management Experience

Respite Care Training

Admin.

Assistant

Minimum One

(1) year post-secondary education or

SPHR

certification

Minimum Three (3) years working on similar support services contract

Minimum One

(1) year working with Army Programs

Regional Coordinat or x3 degree in business administration or related field

Minimum Three (3) years working on similar support services contract

Minimum Three (3) years working with Army Programs

Minimum Three

(3) years working distance managing employees

Minimum Three (3) years working approving payroll

Recruiter

Degree in HR or related field

Minimum Three (3) years sourcing professional candidates that require credentialing Level III and IV RCPs

iv. Identify the number of complaints filed against the OFFEROR with any consumer agency within the past five years. If none, state that there have been no complaints within such time period.

v. Provide the names, addresses, and telephone numbers of any clients who have terminated services within the past two years for any reason. Describe in detail the circumstances for the termination. If none, state that there were no terminations within such time period.

b. Subfactor 2: Operational Management: Responses to this subfactor must demonstrate the offeror’s ability to provide an operational management approach for rendering Respite Care Services to Army Families with Special Needs. Offerors shall demonstrate the ability to provide the experience, qualifications, and clearances necessary to perform and manage the PWS requirements. At a minimum, the offeror’s proposal must address in detail each of the following specified minimum requirements:

i. The offeror shall provide a start-up plan, to include a timeline that describes how the Offeror plans to continue respite care services for existing enrollees in the program with their preferred provider with a minimum or no interruption in services.

ii. The offeror shall provide a detailed illustration of the offerors network of skilled, trained, and certified respite care providers available throughout CONUS, Hawaii, Puerto Rico and Alaska. For each level of care described in section 1.14 of the PWS. The offeror shall identify the appropriate Department of Labor occupational code.

iii. The offeror shall disclose any teaming arrangements, including subcontracting, they will have in connection with the performance of this contract.

iv. The offeror shall outline their plans to operate a successful respite care program to include administering program eligibility, screening providers to include determining level of care qualifications, matching EFM with qualifying providers, monitoring authorized usage per approved EFM, and monthly reporting of all required data.

v. The offeror shall describe its plan to obtain the required background checks for all personnel providing care under this contract. The plan shall include timelines for obtaining the required checks and procedures on how the Offeror will handle background checks with adverse information.

vi. The offeror shall describe strategy for maintaining quality control, measuring customer satisfaction and managing conflict resolution.

(d) Volume III - Past Performance (Factor 2). The Past Performance evaluation will be accomplished by reviewing aspects of an offeror’s recent and relevant Past Performance, focusing on and targeting performance which is relevant to the effort, as it directly relates to the work being procured under this solicitation and as defined in Section M. Past Performance information described herein is required on the offeror and all subcontractors, teaming partners, and/or joint venture partners proposed to perform 25% or more of the proposed effort based on the total proposed price. The offeror shall submit, along with the information required in this paragraph, a consent letter, executed by each subcontractor, teaming partner, and/or joint venture partner, authorizing release of adverse past performance information to the offeror so the offeror can respond to such information. For each identified effort for a commercial customer, the offeror shall also submit a client authorization letter, authorizing release to the Government of requested information on the offeror’s performance.

(1) The offeror shall include documentation regarding their relevant past performance as it directly relates to the work being procured under this solicitation. The offeror SHALL NOT go back any farther than 3 years from the date of the solicitation for services for the submitted data. The past performance data shall document a successful history of past contract performance.

(2) In conducting the Past Performance evaluation, the Government reserves the right to use both the information provided in the offeror’s Past Performance Volume and information obtained from other sources, such as the Contractor Performance Assessment Reporting System (CPARS) or similar systems, Defense Contract Management Agency (DCMA) and commercial sources. Offerors are reminded that both independent data and data provided by offerors in their proposals may be used by the Government to evaluate offeror past performance.

However, the burden of providing thorough, complete, and current past performance information as requested in this paragraph remains with the offerors. Proposals that do not contain the information requested by this paragraph risk rejection or a less than acceptable performance rating by the Government. All past performance comments received will be taken into account and could affect the overall rating. The overall past performance evaluation is a subjective decision based on the whole of all data received. In the case of an offeror without a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past performance (see FAR 15.305 (a)(2)(iv)). Therefore, the offeror shall be determined to have unknown (or “neutral”) past performance. In the context of acceptability/unacceptability, a neutral rating shall be considered “acceptable.”

(3) Submission Requirements. The offeror shall submit a Past Performance Volume containing the following:

Table of Contents Summary Page describing the role of the offeror and each subcontractor, teaming partner, and /or joint venture partner that the offeror is required to provide Past Performance Specific Relevant Contract Reference Sheets for the past performance experience in accordance with Attachment D.

Consent Letters executed by each subcontractor, teaming partner, and/or joint venture partner, authorizing the release of past performance information so the offeror can respond to such information. A sample consent letter is attached as Attachment C.

Client Authorization Letters for each identified effort for a commercial customer authorizing release to the Government of requested information on the offeror’s performance.

Organization Structure Change History— Organizational Structure Change History. Many companies have acquired, been acquired by, or otherwise merged with other companies, and/or reorganized their divisions, business groups, subsidiary companies, etc. In many cases, these changes have taken place during the time of performance of relevant present or past efforts or between conclusion of recent past efforts and this source selection. As a result, it is sometimes difficult to determine what past performance is relevant to this acquisition. To facilitate this relevancy determination, include in this proposal volume a "roadmap" describing all such changes in the organization of your company. As part of this explanation, show how these changes impact the relevance of any efforts you identify for past performance evaluation/performance confidence assessment. Since the Government intends to consider present and past performance information provided by other sources as well as that provided by the offeror(s), your "roadmap" should be both specifically applicable to the efforts you identify and general enough to apply to efforts on which the Government receives information from other sources.

Specific Relevant Contracts Format - Sheets in accordance with Attachment D and are limited to four (4) pages per reference. The offeror shall provide documentation outlining the offeror’s past performance with contracts, as a prime or major subcontractor, which is the same or similar in nature, size, and complexity to the services being procured under this Solicitation. The submittal shall include rationale supporting your assertion of relevance and how it was determined that the work performed previously was the same or similar in nature, size, and complexity to the work specified by this solicitation. Offerors are required to explain what aspects of the contracts are deemed relevant to the proposed effort, and to what aspects of the proposed effort they relate.

(g) Volume V – Cost/Price (Factor 3) Price will not be scored or rated.

(1) The offeror shall complete Attachment B “EFMP Price Build-Up Spreadsheet.”

Failure to complete Attachment B may deem an offeror to be noncompliant. Electronic files/versions should not be read only or password protected. All Excel formulas, lookup tables, and links should be intact, and no links should exist to files not included with the submission. Excel workbooks should not contain hidden spreadsheets. PDF or flat files will not be considered adequate. Failure to comply with these formatting requirements may result in rejection of your proposal.

(2) Other Than Certified Cost or Pricing Data is not anticipated for the award of this contract since adequate competition is anticipated; however, the Government reserves the right to request such information should it become necessary consistent with Federal Acquisition Regulation (FAR) Subpart 15.4, Contract Pricing. For Other Direct Cost (ODC) and Travel Cost CLINS, use the Government provided Estimated Cost amount in Attachment B.

(End of Summary of Changes)