W9124D24R0007 0001.pdf

0011421942

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

Remove DFARS Clauses 252.204-7012; 252.204-7019; 252.204-7020 Update FAR 52.212-1 Addendum Add PWS 1.5.6.1 Kick-off meeting Update TE B Update Sample RTOP TE A

1. CONTRACT ID CODE PAGE OF PAGES

J 1 23

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 24-Oct-2023

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W9124D24R0007

X 9B. DATED (SEE ITEM 11)

03-Oct-2023

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

24-Oct-2023

CODE

MISSION AND INSTALLATION CONTRACTING CMD

MICC FORT KNOX

BLDG 1109B STE 250

199 6TH AVE

FORT KNOX KY 40121-5720

W9124D 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

W9124D24R0007

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

52.212-1 ADDENDUM

FAR 52.212-1 Addendum, Instructions to Offerors—Commercial Products and Commercial Services. (FAR 12.303(e)(2)).

52.212-1 (b) Submission of offers is modified to:

The offeror’s submission of offeror’s proposal shall be submitted in digital copy only. Subject line of email shall state solicitation number and offeror name.

Digital submissions shall be emailed to all of the following (Remit to addresses different from mailing address):

Contracting Officer (KO): Charles Trumpfheller Charles.G.Trumpfheller.civ@army.mil Contract Specialists (CS): Melissa Brackett, Tracy Andres melissa.j.brackett.civ@army.mil tracy.a.andres.civ@army.mil

Offeror’s proposal shall consist of three (3) electronic files. Each electronic file shall include a cover sheet clearly marked as to electronic file name, title, solicitation identification and the offeror's name.

All text shall be single spaced and easily readable (12-pitch type or 10 point proportional spacing.) Large files may need to be submitted through multiple emails. The maximum email size limit is 25MB;

however, Offerors are cautioned that this number may be lower than 25MB. Accordingly, offerors are advised to transmit their proposals sufficiently in advance of the due date to allow for timely receipt by the Government. Offerors are hereby notified that the Government will not reimburse costs incurred for proposal preparation. Page limitations are as follows:

Table 1 – File Names, Page Limitations and Formats:

Electronic File Name Page Limitations Format I-General-Offeror’s Name-Initial Individual Subcontracting Plan

No page limitations (Initial Individual Subcontracting Plan is limited to 15 pages)

Searchable Adobe PDF

II-Factor 1 Technical Approach| Offeror’s Name

50 pages (product literature, or other documents to be considered as part of the technical proposal will count in this 50 page limit)

Microsoft Word Document or searchable Adobe PDF mailto:Charles.G.Trumpfheller.civ@army.mil mailto:melissa.j.brackett.civ@army.mil

III-Past Performance Factor | Offeror’s Name

25 pages plus 5 Pages for each major subcontractor if using subcontractor for past performance .

SF297/SF295 and ISR/SSRs will not count toward page count

Microsoft Word Document or searchable Adobe PDF

Proposal Limitation. The proposal shall not exceed the limits stated above. If the page limits are exceeded, the pages in excess of the limit shall be removed and returned, unread, to the offeror.

Page Limit Includes: All appendices, charts, graphs, diagrams, tables, photographs, drawings, etc.

Page Limit does not include covers for volumes, tables of contents, glossary of abbreviations and acronyms, indices, title pages, cross reference indices, and section dividers/tables if they are inserted solely to provide ease to the reader in locating parts/sections of the proposal. Pages will be counted if they contain any other information, i.e., diagrams, extraneous data, etc. Pages marked “This page intentionally left blank” will not be counted.

What Counts As A Page? A page shall be an 8 ½ X 11”. Letter size and spacing requirements for illustrations and tables can be at the discretion of the offeror but must be easily readable.

Margins shall be at least 1 inch on the top and bottom and 3/4 inch on the side. The Contractor shall number each page in order to eliminate any confusion. In the event contractor creates an ambiguity in their numbering of pages, the Government may exercise its own discretion in counting pages. In the event contractor creates an ambiguity in their numbering of pages, the Government may exercise its own discretion in counting pages.

Indexing. Each electronic file shall contain a more detailed table of contents to delineate the subparagraphs within that volume. Tab indexing shall be used to identify sections.

Glossary of Abbreviations and Acronyms. Each electronic file shall contain a glossary of all abbreviations and acronyms used, with a definition for each.

I-General file shall be submitted named “I-General-Offeror Name” and include:

1. Completed SF 1449 that must show:

(1) The solicitation number.

(2) The time specified in the solicitation for receipt of offers.

(3) The name, address, and telephone number, and the unique entity identifier of the offeror,

(4) Signed by an official who is authorized to contractually bind the offeror.

2. All clauses required to be filled in by contractor to including A completed copy of the representations and certifications at Federal Acquisition Regulation (FAR) 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically).

3. Acknowledgment of all Solicitation Amendments signed by authorized official.

https://www.gsa.gov/forms-library/solicitationcontractorder-commercial-items https://www.acquisition.gov/far/part-52#FAR_52_212_3 https://www.acquisition.gov/far/part-52#FAR_52_212_3

4. Initial Individual Subcontracting Plan Submission: Any contractor, Other than Small Business, must submit an initial Individual Subcontracting plan at time of proposal. And must agree in the contract that small business, veteran-owned small business, service-disabled veteran-owned small business, HUBZone small business, small disadvantaged business, and women-owned small business concerns will have the maximum practicable opportunity to participate in contract performance consistent with its efficient performance. If apparent successful offerors fail to negotiate a subcontracting plan acceptable to the KO within the time limit prescribed, the offerors will be ineligible for award. Commercial plans defined in FAR 19 – The Small Business Subcontracting Program are acceptable.

5. Failure to provide proposals in accordance with the instructions specified in the RFP may render the offeror’s proposal non-compliant, and the proposal will not be evaluated or considered for award.

II-Factor 1 Technical Approach file shall be submitted named (II-Factor 1 Technical Approach- Offeror Name” and include:

1. A technical description of the services being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary.

2. Technical approach shall be clear, concise and include sufficient detail for effective evaluation and for substantiating the validity of stated claims in the proposal. Proposals will be evaluated against criteria defined in 52.212-2 Addendum Evaluation – Commercial Products and Commercial Services.

3. The proposal shall not simply rephrase or restate the Government’s requirements, but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. Statements that the offeror understands, can or will comply with the performance work statement (PWS), statements paraphrasing the PWS or parts thereof, and phrases such as “standard procedures will be employed,” or “well known techniques will be used,” will be considered unacceptable. The offeror shall assume that the Government has no prior knowledge of their experience. The Government will base evaluation on the information presented in offeror’s proposal.

Subfactor 1-Management Approach: Offeror’s proposal shall demonstrate understanding of the technical and functional tasks outlined in the PWS and shall clearly demonstrate a feasible approach for controlling and managing the entire program to meet the performance expected in geographically diverse environment.

Subfactor 2- Facilities Approach: Offeror’s proposal shall demonstrate an understanding the AAA standards for three (3) Diamond facilities. The proposal shall include the approach to be used during task order proposal preparation to meet these standards as you identify facilities and enter into agreements for facilities that are geographically diverse and describe the approach to ensure safety and security outlined in PWS 5.2.17-Lodging Safety and Security.

Subfactor 3- Medical Consult Transportation Approach: Offeror’s shall describe the approach to using carriers that are an approved carrier in the Department of Defense Bus Program managed by the Defense Transportation Management

Office (DTMO) outlined in PWS 5.3.3. And describe the approach to provide transportation for applicant medical consultation appointments outlined in PWS 5.3.10.

III-Past Performance Factor file shall be submitted named “III-Past Performance Factor-Offeror Name” and include:

1. Past performance information regarding similar contracts. Offerors shall submit past performance information for up to three contracts the offeror considers recent and relevant in demonstrating acceptable past performance. Recent and relevant past performance information for this solicitation is past performance within the previous 36 months (from the date established for submission of proposals) performing services for lodging and meals and transportation with a minimum value of $3 million. If an offeror submits more than three contracts, the Government will evaluate only the first three listed contracts for recency and relevancy. The three contracts may include the prime contractor and any major subcontractor(s) projected to perform on any resultant contract. Only those subcontractors that meet the definition of a major subcontractor, as defined as performing more than 25% of any resultant contract arising from this solicitation, will be used in the offeror’s past performance assessment.

2. Past performance information may include data on efforts performed by other divisions, corporate management, and critical subcontractors or teaming arrangements, if such performance is recent and relevant to the requirements of the solicitation. Provide with the proposal a letter of release from all subcontractors who will perform services under the contract that permits the offeror to submit subcontractor past performance information as part of the offeror’s proposal.

3. All Offerors shall submit information substantiating the Offeror’s past performance in complying with FAR 52.219-8, “Utilization of Small Business” and FAR 52.219-9, Small Business Subcontracting Plan, to maximize opportunities for U.S. small business subcontractors. Offerors shall also provide a statement indicating whether any negative information has been reported in the past three years concerning the Offeror’s past compliance with FAR 52.219-8 or FAR 52.219-9. If any such negative information has been reported, the Offeror may submit explanations or comments responding to such negative information. Offerors with no prior contracts containing FAR 52.219-8 and/or FAR 52.219-9 shall certify the same. For Other than small business, include SF 294 and SF 295 (or Individual Subcontracting and Summary Subcontracting Reports in eSRS) information for Government contracts with these reporting requirements for the last three years. All Offerors shall provide descriptive information for all small business categories.

Any information concerning long-term relationships with small business subcontractors, such as mentor-protégé relationships should also be addressed.

4. A narrative shall address the following 1) program management; 2) lodging; 3) transportation; and 4) meals.

For contracts that are non-governmental and are not in a Governmental database that can be readily reviewed, the offeror shall provide copies of the commercial contracts for considerations along with the customer reference information sheet. Copies of any commercial contract shall not count against the Past Performance page limit. Failure to submit copies of any commercial contract submission may result in the contract not being evaluated.

5. As discussed in the FAR Provision 52.212-2 Addendum, if an offeror has no record of relevant past performance, or if an offeror’s information on past performance is not available, the offeror’s lack of past performance information will be evaluated as having neither a favorable nor unfavorable impact on the evaluation. Unknown past performance shall be considered acceptable.

6. Past performance shall meet the recency and relevancy definitions stated in the FAR 52.212-2 Addendum of the solicitation.

52.212-1 (c) Period for acceptance of offers is modified to:

Price will not be evaluated. Section 825 of the National Defense Authorization Act for Fiscal Year 2017 amended 10 U.S.C. 2305 (a)(3) to modify the requirement to consider price or cost as an evaluation factor for the award of certain multiple-award task-order contracts issued by Department of Defense and implemented by FAR 15.304(c)(1)(ii)(A)(2).

The contracting officer chose not to include price or cost as an evaluation factor for award. This solicitation: 1) has an estimated value above the simplified acquisition threshold (SAT); 2) will result in multiple-award contracts (see FAR 16.5) that are for the same or similar services, and:

3) the Government intends to make an award to each and all qualifying offerors. Price will be evaluated during the ordering process to execute task orders for services.

Therefore, there is no need for offeror to hold the prices in its offer firm for 30 calendar days from the date specified for receipt of offers. However, offerors will be required to hold the prices in its offer for task order fair opportunity submissions firm for 90 days from the date specified for each task order solicited (will be in instructions for Task Order submissions).

(End of provision)

PWS

PERFORMANCE WORK STATEMENT (PWS)

FOR

MILITARY ENTRANCE PROCESSING STATION (MEPS)

APPLICANT MANAGEMENT SERVICES (AMS)

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract to provide MEPS AMS. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Description of Services/Introduction: AMS provides each military applicant meals, lodging, and transportation services, related to their processing at the MEPS. This contract covers all enduring services at sixty-five (65) MEPS and one Remote Processing Station (RPS) located throughout the contiguous United States (CONUS), Alaska (AK), Hawaii (HI) and Puerto Rico (PR), within USMEPCOM.

1.2. Background: The mission of United States Military Entrance Processing Command (USMEPCOM) Headquarters (HQ) is to ensure the quality of military accessions during peacetime and mobilization in accordance with established standards in USMEPCOM Regulation 715-4, Procurement Applicant Meals and Lodging Program, dated March 30, 2020.

1.3. Objectives:

1.3.1. Provide military applicant meals;

1.3.2. Provide military applicant lodging;

1.3.3. Provide military applicant transportation; and

1.3.4. Provide detailed invoices for each armed service (Army, Air Force, Coast Guard, Marines, Navy, and Space Force).

1.4. Scope: The contractor shall furnish all resources (including, but not limited to, facilities, furniture, equipment, supplies, management, supervision and labor) and services to provide lodging accommodations, meal services, transportation services, and applicant supervision as specified herein for armed forces and government agency applicants processing at the MEPS/RPS.

1.5. General Information

1.5.1. Quality Control (QC): The Quality Control Plan (QCP) shall be submitted to the Contracting Officer (KO) within 30 days of contract award. Changes to the contractor’s QCP shall be submitted to the KO for review and acceptance within five (5) business days prior to implementation. Upon government acceptance of the contractor’s QCP, the contractor shall implement the plan, ensuring that all contractor activities and products are compliant with the PWS and consistent with the QCP. A QCP is an organized written document, which outlines the contractor’s steps to control the quality of the outcomes and ensure conformance to contract requirements and reasonable standards of required services. The plan shall include initiatives and self-reviews to ensure the contractor provides quality service on a timely basis, and that the level of quality remains high.

The Contractor’s QCP shall include a process that can identify, prevent, and ensure non-recurrence of defective services.

1.5.2. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3. Recognized Holidays:

New Year’s Day January 1 Martin Luther King Jr.’s Birthday 3rd Monday in January President’s Day 3rd Monday in February Memorial Day Last Monday in May Juneteenth National Holiday June 19 Independence Day July 4 Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans Day 11 November Thanksgiving Day 4th Thursday in November Christmas Day December 25

1.5.4. If the holiday falls on a Sunday, it will be observed the following Monday, those falling on a Saturday will be observed on the preceding Friday. The MEPS/RPS will normally be closed on holidays, but applicants will normally require meals and lodging on holidays to process at the MEPS/RPS on the following day. There are approximately five (5) training days per year. The contractor will be notified in advance of the specific dates when MEPs/RPS will be closed for training days.

1.5.5. Security Requirements:

1.5.5.1. Anti-Terrorism (AT) and Information Assurance Training. While this requirement is identified for this contract action, it will not be required at time of award of multiple IDIQs. All Anti-Terrorism and Information Assurance Training will be collected at execution of fair opportunity task order execution for specific locations.

1.5.5.2. AT Level I Awareness Training: All contractor employees, to include subcontractor employees, requiring access to any military installations, facilities and controlled access areas, and support MEPCOM mission on-site or remotely shall complete AT Level I awareness training within 30 calendar days of TO award. Thereafter, the AT Level I certification is required annually. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the Contracting Officer Representative (COR) or the KO, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil.

1.5.5.3. IWATCH training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Anti-Terrorism Officer (ATO)). This locally developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of TO award and within 30 calendar days of new employees commencing performance with the results reported to the COR no later than 30 calendar days after TO award.

1.5.5.4. Operations Security (OPSEC) Training: In accordance with Army Regulation (AR) 530-1 Operations Security, the contractor employees shall complete Level I OPSEC Awareness training within 30 calendar day of TO award. New employees shall complete OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor and all associated sub-contractors shall follow the USMEPCOM OPSEC policies and regulations.

1.5.5.5. The Contractor shall ensure their employees maintain professionalism during the performance of this contract. The contractor and or subcontractor personnel shall not socialize or otherwise attempt to fraternize with applicants and shall be courteous to all persons served under this contract. The Contractors shall provide local background checks for all employees. Background checks shall be completed within 30 calendar days of task order award, within 30 calendar days of new employees commencing performance , and annually thereafter.

1.5.5.6. Access and general protection/security policy and procedures: Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity certification requirements (Federal Acquisition Regulation (FAR) 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. The contractor shall be responsible to pay for all background screenings.

1.5.5.7. For Contractors that do not require Common Access Card (CAC), but require access to a DoD facility or installation: Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13); applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by Government representative); or, at Outside Continental United States locations, in accordance with other regulations.

1.5.6. Task Order Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR http://jko.jten.mil/

Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the KO will apprise the contractor of how the government views the contractor's performance and the contractor shall apprise the government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.5.6.1 Contract Kick-Off meeting: The contractor agrees to attend a one-day contract kick-off meeting to be held at MICC Fort Knox, Fort Knox, KY after contract award.

1.5.7. Contracting Officer Representative (COR): The COR monitors all technical aspects of the contract and assists in contract administration. The COR will be identified by separate designation letter. The COR’s designation letter states the responsibilities and limitations of the COR and will be provided to the COR and the Contractor. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies, and coordinate availability of site entry of Contractor personnel. The COR is not authorized to change any of the terms and conditions of the contract.

1.5.8. Key Personnel: The government considers the following key personnel:

1.5.8.1. Contract Manager: The contractor shall identify and provide to the KO a single point of contact to manage its contract and to address contract administration issues. This individual shall be the contractor's primary contract manager. The contractor shall identify at least one alternate to act in this person’s absence. The primary contract manager and any alternate shall have full authority to act on behalf of the contractor and to contractually bind the contractor. The contractor shall update this information as changes occur. In addition to coordinating applicant transportation between the MEPS/RPS and the lodging facility, the contractor is responsible for coordinating meals, lodging, and transportation in accordance with PWS Section 5. Contact Manager and alternate names shall be provided within 30 days after MATOC award.

1.5.8.2. On-site Liaison: The contractor shall appoint a member or members of its organization as its on-site liaison for each location. The contractor is responsible for providing at least one “dedicated liaison” that is onsite at the lodging facility the entire time applicants are present in the lodging facility and always dedicated to the applicants (see PWS paragraph 5.2 Military Applicant Lodging). The liaison shall be an employee of the contractor; use of sub-contractor employees for this position is not permitted. All liaisons working under this contract have been subjected to a local background screening/check before starting work. The liaison shall check applicants into the hotel, ensure applicants are afforded meals, monitor applicant activity in and around the hotel, deal with applicant questions, concerns, and issues, and ensure applicants are boarded on the bus for transport to the MEPS/RPS. The liaison shall have the authority and capability to obtain and pay for alternate lodging in the event of surge (see PWS paragraph 5.2.14). The liaison shall be the central point of contact for the COR. The contractor shall designate these individuals in writing (listing names, addresses, and phone numbers) within 30 days of TO award, to the KO, and COR upon award or upon change. The liaison is responsible for providing the signed daily Applicant Processing List (APL) to the MEPS each morning to account for applicants that stayed at the lodging facility and for applicants that have not been projected on the applicant-processing list.

1.5.9. Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall immediately notify the KO whenever they become aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.5.10 Off-Ramp Procedures: Throughout the effective period of the MATOC contract, the Government reserves the right to perform an assessment of each MATOC Contractor’s performance based on their aggregate performance on MATOC task orders since initial contract award. The Government reserves the right to off-ramp MATOC contractors when it is determined to be in the best interest of the Government, including, but not limited to, a contractor’s failure to maintain an 80% proposal submittal rate, poor performance, change of ownership, or low number of accepted proposals. Additionally, before exercising any option period, the Government will review each awardees’ participation rate, reason(s) for non-participation, and performance evaluations for task orders completed or in progress. The Government may off-ramp a contractor by permitting a contractor’s contract to expire instead of exercising an option, implementing a termination for convenience, implementing a termination for cause, or taking any other action permitted by the contract terms and conditions.

PART 2

DEFINITIONS AND ACRONYMS

2. DEFINITIONS AND ACRONYMS

2.1. DEFINITIONS:

2.1.1. Acceptance: The act of an authorized representative of the government by which the government approves specific services as partial or complete performance of the contract.

2.1.2. Applicant: An individual reporting to the MEPS/RPS for initial testing and processing. Not yet under military contract.

2.1.3. Armed Forces Applicant: An individual applying for entrance into the Armed Forces, Coast Guard or any other Government Agency.

2.1.4. Contracting Officer (KO): A government official with the authority to enter into, administer, and/or terminate government contracts and to obligate government funds.

2.1.5. Contracting Officer's Representative (COR): An individual from the functional activity appointed by the KO and delegated specific authority to monitor contract performance and to perform specific contract administration functions.

2.1.6. Courteous: Behavior marked by polished manners or respect for others.

2.1.7. Fraternize: To associate with prospects, applicants or recruits in a congenial way or on friendly or on close terms.

2.1.8. MEPS/RPS Government Point of Contract (GPOC): A government employee appointed by the COR at each MEPS/RPS to function as a quality/technical representative. This individual has authority to inspect the contractors lodging facility monthly. This individual does NOT have authority to change the terms and condition of the contract.

2.1.9. Military Entrance Processing Station (MEPS): DoD activities responsible for administering aptitude tests, medical examinations, and administrative processing of Armed Forces applicants or other Federal Service applicants.

2.1.10. Officer Candidate: An individual that is processing through the MEPS/RPS to become commissioned in the Armed Services.

2.1.11. Organic Transportation: Transportation by vehicles (that are owned, operated, and insured by the hotel) routinely provided in the hotel’s general course of business.

2.1.12. Quality Assurance: The government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

2.1.13. Quality Control: All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. Shipper: An individual that has completed the testing and processing and has signed to enter the military.

Under this contract, they are reporting to be shipped to their basic training location.

2.1.15. Socialize: To participate actively in a social group or with an individual.

2.1.13. Subcontractor: One that enters into a subcontract and assumes some of the obligations of the primary contractor.

2.1.14. Time Zones: All times stated herein, shall refer to the local time at the MEPS/RPS for which services are being procured, unless otherwise stated.

2.1.15. United States Military Entrance Processing Command (USMEPCOM): Major command responsible for administering the operation of MEPS/RPS.

2.1.16. Walk-ins: Applicants that are not projected by the MEPS/RPS and are not listed on the MEPS/RPS daily forms. A walk-in may also be an applicant that was projected but did not arrive until after 8:00 p.m. and was not guaranteed for late arrival.

2.2. ACRONYMS:

AR Army Regulation CAC Common Access Card CDR Contract Discrepancy Report CLIN Contract Line Item Number COR Contracting Officer Representative DA Department of the Army DoD Department of Defense DoDI Department of Defense Instruction FY Fiscal Year GPOC Government Point of Contact KO Contracting Officer IAW In Accordance With MEPS Military Entrance Processing Station NCOIC Noncommissioned Officer in Charge NCR Non-Conformance Report NLT No Later Than POC Point of Contact PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RPS Remote Processing Station RTOP Request for Task Order Proposal SOP Standard Operating Procedures TE Technical Exhibit USG United States Government USMEPCOM United States Military Entrance Processing Command

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The government will provide the contractor the necessary daily authorization and receipt vouchers.

3.2. Materials: The government will provide the contractor with a safety and security pamphlet for distribution to applicants.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

PART 5

MEPS AMS

5. Specific Tasks: The contractor shall provide meals, lodging, and transportation as follows:

5.1. Military Applicant Meals:

5.1.1. Catered meals shall not be provided to military applicants;

5.1.2. Meals shall be prepared and served in a separate area wholly located within the same structure or lodging complex and not at an offsite location, whether or not owned and/or operated by the same company(ies), with tables used for the consumption of meals located in or attached to the hotel so applicants in a manner that does not require and exit the of the hotel or contiguous building structure to access the area;

5.1.3. The restaurant or breakfast area shall comply with state and local health department regulations on food safety and sanitation and maintain the evidence of inspection. Health inspections are periodic check-ins by local officials to be certain a restaurant is running a safe operation for its guests. The restaurant or breakfast area shall maintain an acceptable score based upon the local health department rating system. Some common rating systems encountered are alphabetical (e.g. A, B, C): percentage (e.g. 0 to 100%) or pass/fail. Based upon the rating system used, the minimum must be “A” or “B”; “85% or above” or “pass”, if a pass/fail inspection is used. The food preparation facilities inspection should annotate the score; and

5.1.4. The restaurant or breakfast area shall be capable of accommodating in a single setting the daily average number of applicants and shall have a contingency to seat up to the daily maximum number of applicants will be stated in the Request for Task Order Proposal (RTOP) Technical Exhibit A (TE A) MEPS/RPS Historical Data.

5.1.5. Serve the following meals:

5.1.5.1. Hot Morning Meal: The period allowed for the morning meal shall be no less than 30 minutes. Applicants shall eat their morning meal en-masse (in a body or as a whole) in restaurant or breakfast area. The RTOP TE A will state the required morning mealtime frame;

5.1.5.2. Hot Evening Meal: Applicants shall be provided a meal within 20 minutes of their arrival in the restaurant or breakfast area. The RTOP TE A will state the required evening mealtime frame;

5.1.5.3. Late Arrival Meal: Meal for applicants who arrive after the restaurant or breakfast area has closed shall receive a late meal that consist of, at a minimum, a box lunch consisting of a sandwich, chips, cookie, and drink, or a hot plated meal; and

5.1.5.4. Emergency Afternoon Meal: Not required daily but shall be provided during emergencies and/or when requested by the KO or the COR. The government anticipates the need for approximately 500 emergency meals per year. Meals shall consist of, at a minimum, a box lunch consisting of a sandwich, chips, cookie and drink, or a hot plated meal.

5.2. Military Applicant Lodging:

5.2.1. Lodging facility shall have a minimum of a three-diamond rating on the American Automobile Association (AAA) rating scale. If a lodging facility loses its minimum AAA three-diamond status, contractor shall find a new lodging facility that meets the minimum AAA three-diamond status. The contractor shall not lodge applicants in a non-contract hotel without prior written approval from the KO or COR. The lodging facility shall:

5.2.1.1. Maintain current approved elevator permits, pool permits, and lodging facility inspections; and

5.2.1.2. Not have casinos or availability of any type of gambling on the hotel property.

5.2.2. The contractor shall be responsible for ensuring sufficient rooms are reserved daily to fulfill the requirements of the contract. The Government’s estimated daily average will be stated in the RTOP TE A. Of the estimated annual applicant total, less than three (3) percent shall require single room accommodations. The lodging facility shall accommodate at least 70% of the maximum double rooms required. The Contractor shall rotate applicant room blocks at least four (4) times a year or quarterly;

5.2.3. The MEPS/RPS will provide the contractor the projected applicant processing list(s) by 3:00 p.m. daily, MEPS/RPS local time. Upon receipt of the projection list from the MEPS/RPS, the contractor shall adjust the room block to account for a decrease or potential increase/surge in applicant numbers. During surge periods, the contractor shall adjust its daily room block to account for the potential increase in applicant numbers identified in

RTOP TE A;

5.2.4. All reservations shall automatically cancel at 8:00 p.m. unless the applicant is guaranteed for late arrival;

5.2.5. Provide double occupancy for all applicants with no more than two applicants in a double room with two beds, unless the government specifically requests a single room for an individual;

5.2.6. Provide single rooms for officer candidates. A double room may be assigned to an officer candidate if a single room is not available; the officer candidate shall not share the double room with another applicant;

5.2.7. In case of an emergency, contractor will be allowed to put three individuals in a room, using a roll-away bed or hide a-bed. This situation will be allowed only in an intermittent emergency. It will be monitored and shall not be deemed appropriate for routine use during overflow situations;

5.2.8. Ensure that male and female applicants are not lodged in the same room. Males shall be lodged on separate floors from the females or in separate wings. Ensure that female applicants shall not be lodged at the proposed lodging overflow hotel;

5.2.9. Provide military applicants any accommodations, services, and privileges normally provided to other paying guests. The contractor shall inform each applicant of those miscellaneous services not covered by this contract, such as personal telephone charges, pay-per-view movies, room service, meals in excess of the contract requirements, and other such services available prior to the completion of the applicants stay

5.2.10. Provide wake-up service to all applicants no earlier than 30 minutes prior to start of the hot morning meals;

5.2.11. Provide double set of bath towels, washcloths, hand towels, soap, cloth bathmats and any other amenities such as shampoo, conditioner, lotion, mouthwash, body wash, etc., that is supplied to regular hotel guests;

5.2.12. Hold harmless the government of all liability. The government assumes no liability for any damage caused by applicants; and

5.2.13. Verify Applicant Identity at check in to the hotel and check out of the hotel for departure to the MEPS/RPS.

Verify the identity of applicants by checking the applicant’s acceptable photographic identification card (photo ID).

Acceptable forms of identification are federal or state issued photo IDs only.

5.2.14. Overflow Lodging: Within 30 calendar days of TO award, contractor shall submit for approval its lodging overflow procedures, to include identification of an overflow hotel. The KO will provide a decision of acceptance or non-acceptance within 30 calendar days of receipt from the Contractor’s lodging overflow procedures. Ensure the use of an approved overflow hotel is kept to a minimum. The Contractor shall not lodge applicants in a non-contract hotel without prior written approval of the KO or COR;

5.2.15. Walk-Ins Lodging:

5.2.15.1. Applicants whose names are not reflected on the projected processing list provided by the MEPS/RPS shall be identified as Walk-Ins and processed by the contractor as outlined herein. Applicants that are on the projected processing list but arrives after 8:00 p.m., and that are not guaranteed as a late arrival, shall be processed as Walk- Ins. The RTOP TE A will state the estimated monthly number of applicant walk-ins;

5.2.15.2. Walk-Ins are scheduled from a .mil enterprise email from the recruiting services to the contractor’s liaison.

Each email will contain demographic information for walk-in applicants and an approximate arrival time. Applicants shall not be provided lodging until an email from the recruiting service has been received; and

5.2.15.3. Account for all Walk-In applicants and provide a daily breakout of Walk-In applicants to the MEPS/RPS.

5.2.16. Emergency Lodging:

5.2.16.1. Lodging accommodations may be required on weekends for applicants or shippers;

5.2.16.2. In the event of inclement weather and expected or unexpected natural disasters (i.e. Earth Quakes, Floods, Hurricanes, Ice Storms, Snow Storms etc...);

5.2.16.3. In the event of cancelled flights at origin airports; and

5.2.16.4. In the event of a worldwide pandemic is declared by the World Health Organization. Contractors shall provide lodging facilities for one individual to a bed with no more than one individual to a room (either king or double room). This must be authorized by the KO before implementation.

5.2.17 Security/Safety. The contractor shall provide safe and secure lodging and transportation for all applicants.

The contractor shall provide, at a minimum, the following:

5.2.17.1. Provide a dedicated contractor liaison(s) onsite at the hotel during all times the applicants are present pursuant to PWS 1.5.8.2;

5.2.17.2. Provide an area solely dedicated for the exclusive use during the applicable time periods to check in military applicants within the hotel facility away from and separated by walls from the public areas, i.e. front lobby and/or primary hotel check-in area, so that no ingress and egress is available to the general public. The dedicated applicant check-in area shall be a conjoined and contiguous space at a minimum IAW TE A;

5.2.17.3. Operational Hotel Property Electronic Surveillance Capability: At a minimum provide a security system with recording capability that shall cover all entrances, exits, and the hotel lobby and provide a clear view of all areas dedicated for the sole use by military applicants (i.e. lounge, check-in space). Operational security cameras shall be in the dedicated check-in area/lounge and designated smoking area prior to contract performance;

5.2.17.4. The hotel parking lot shall accommodate at a minimum, the on-loading/off-loading of applicants from a 53-passenger bus, as defined by the Federal Motor Carriers Safety Administration. The on-loading/off-loading of applicants shall not be conducted on a public street;

5.2.17.5. Guest room entry shall only be through an interior corridor;

5.2.17.6. Guest room windows and/or sliding doors shall be fixed or do not open more than six (6) inches;

5.2.17.7. Guest rooms shall not have a cooking ranges, stovetops, and garbage disposals;

5.2.17.8. Guest rooms shall only be located on floors two (2) through eight (8);

5.2.17.9. Provide security to applicants by monitoring their activity in and around the hotel (security checks/rounds) and during contractor provided transportation;

5.2.17.10. Incidents that require attention but not considered serious under PWS 5.2.17.16. shall be reported to the MEPS/RPS GPOC and the COR by the contractors liaison;

5.2.17.11. A designated smoking area for use by hotel patrons, including military applicants;

5.2.17.12. The contractor shall establish and implement an Emergency Evacuation, Security, Safety, and Fire Prevention Plan that shall remain in effect throughout the performance of this contract. Provide a briefing to each applicant on security and safety procedures, evacuation procedures, hotel/meal/transportation/operation procedures and schedules, amenities, etc. The briefing may be presented individually or in a group setting. The Emergency Evacuation, Security, Safety, and Fire Prevention Plan shall be provided within 30 days of TO award and upon change.

5.2.17.13. The contractor shall ensure that any safety and security issues posing a danger to applicants is immediately corrected;

5.2.17.14. Provide a security pamphlet and the MEPS welcome letter to each applicant upon his/her arrival at the hotel. Security pamphlets will be provided to the contractor by the local MEPS. Contractors will be provided a copy of the approved USMEPCOM Commander’s welcome letter;

5.2.17.15. Signs, banners, marquees, references, etc. that acknowledge affiliation with the MEPS program shall not be placed outside the lodging facility. Indoor signage acknowledging affiliation with MEPS shall be kept to a minimum;

5.2.17.16. Incidents: In case of a serious incident involving the health, safety, or conduct of an applicant, the contractor’s liaison shall notify the COR and or the KO the same business day, or by 7:30 a.m. eastern time, the next business day if the incident occurs after 4:30 p.m. MEPS local time. Serious incidents shall be considered to include, but not be limited to, allegations of criminal conduct, sexual harassment, physical assault or threat, incidents requiring relocation of applicants (i.e. fire, flooding, evacuation etc.) physical injury involving an applicant, regardless of how minor the injury may be; and

5.2.17.17. Provide security for applicants that are lodged in overflow facilities as laid out in this section (5.2.17).

5.3. Military Applicant Transportation:

5.3.1. The contractor shall ensure that all vehicles used in the performance of this contract comply with federal, state and local safety ordinances and regulations. All organic transportation shall meet local and state inspection requirements and maintain automotive insurance at all times;

5.3.2. All vehicles shall be appropriately marked (professional quality) with the transportation provider or hotel name clearly visible.