IB08 Amendment W9124D23Q0032-0001.pdf

W9124D23Q0032

0011734515

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

LRC Post Laundry

Amendment updates the PWS and adds Industry Questions and Answ ers.

The solicitation closing date remains unchanged.

1. CONTRACT ID CODE PAGE OF PAGES

J 1 36

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY 02-Dec-2022

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street , County, State and Zip Code) X W9124D23Q0032

X 9B. DATED (SEE ITEM 11)

08-Nov-2022

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

02-Dec-2022

CODE

MISSION AND INSTALLATION CONTRACTING CMD

MICC FORT KNOX

BLDG 1109B STE 250

199 6TH AVE

FORT KNOX KY 40121-5720

W9124D 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 30 - BLOCK 14 CONTINUATION PAGE

The following have been modified:

ESTIMATED QTY TABLE

Base Year:

CLIN 0001 Contractor Furnished Linen

Estimated

QTY

Unit Of

Issue Unit Price($) Net Price ($)

Blanket 44,292 Each Pillows 44,292 Each Pillowcases 44,292 Each Sheets, Fitted 44,292 Each Sheets, Flat 44,292 Each Mattress Cover 100 Each Sleeping Bag (CIF Item) 2,800 Each Sleeping Bag, Cover (CIF Item) (Green)

200 Each

Blanket, Assorted Size 5,000 Each Mattress Cover 100 Each Pillowcases Laundry 5,000 Each Pillows 5,000 Each Sheets, Fitted 5,000 Each Sheets, Flat 5,000 Each

0001 Total Amount:

CLIN 0002 Government Furnished Items

Estimated

QTY

Unit Of

Issue Unit Price($) Net Price ($)

Jacket, Ceremonial 20 Each Shirts, Ceremonial (dress) 20 Each Altar, Cover 5 Each Altar, Server Robes 5 Each Aprons, Food Handler 30 Each Cap, Food Handler 10 Each Coat, Food Handler 10 Each

Drapes, Cotton 10 Square Foot

Flag 5 Each Guidons, Company Flag 10 Each Napkins 10 Each

Aisle Runner 100

Dish Towel 5 Each Table Skirt 10 Each Tablecloth, Various Size 100 Each Trousers, Ceremonial 20 Each Trousers, Food Handler 10 Each Coveralls 100 Each Bag, Barrack (Laundry) 100 Each Shirts, Combat Uniform 19,698 Each

Trousers, Combat Uniform 19,664 Each Rags 300 Each OPFOR Hat (boonie) 150 Each OPFOR TOP BLK 1650 Each

0002 Total Amount:

Option Year One:

CLIN 1001 Contractor Furnished Linen

Estimated

QTY

Unit Of

Issue Unit Price($) Net Price ($)

Blanket 44,292 Each Pillows 44,292 Each Pillowcases 44,292 Each Sheets, Fitted 44,292 Each Sheets, Flat 44,292 Each Mattress Cover 100 Each Sleeping Bag (CIF Item) 2,800 Each Sleeping Bag, Cover (CIF Item) (Green)

200 Each

Blanket, Assorted Size 5,000 Each Mattress Cover 100 Each Pillowcases Laundry 5,000 Each Pillows 5,000 Each Sheets, Fitted 5,000 Each Sheets, Flat 5,000 Each

1001 Total Amount:

CLIN 1002 Government Furnished Items

Estimated

QTY

Unit Of

Issue Unit Price($) Net Price ($)

Jacket, Ceremonial 20 Each Shirts, Ceremonial (dress) 20 Each Altar, Cover 5 Each Altar, Server Robes 5 Each Aprons, Food Handler 30 Each Cap, Food Handler 10 Each Coat, Food Handler 10 Each

Drapes, Cotton 10

Napkins 10 Each

Aisle Runner 100

Tablecloth, Various Size 100 Each

Trousers, Ceremonial 20 Each Trousers, Food Handler 10 Each Coveralls 100 Each Bag, Barrack (Laundry) 100 Each Shirts, Combat Uniform 19,698 Each Trousers, Combat Uniform 19,664 Each Rags 300 Each OPFOR Hat (bonnie) 150 Each OPFOR TOP BLK 1650 Each

1002 Total Amount:

Option Year Two

CLIN 2001 Contractor Furnished Linen

Estimated

QTY

Unit Of

Issue Unit Price($) Net Price ($)

Blanket 44,292 Each Pillows 44,292 Each Pillowcases 44,292 Each Sheets, Fitted 44,292 Each Sheets, Flat 44,292 Each Mattress Cover 100 Each Sleeping Bag (CIF Item) 2,800 Each Sleeping Bag, Cover (CIF Item) (Green)

200 Each

Blanket, Assorted Size 5,000 Each Mattress Cover 100 Each Pillowcases Laundry 5,000 Each Pillows 5,000 Each Sheets, Fitted 5,000 Each Sheets, Flat 5,000 Each

2001 Total Amount:

CLIN 2002 Government Furnished Items

Estimated

QTY

Unit Of

Issue Unit Price($) Net Price ($)

Jacket, Ceremonial 20 Each Shirts, Ceremonial (dress) 20 Each Altar, Cover 5 Each Altar, Server Robes 5 Each Aprons, Food Handler 30 Each Cap, Food Handler 10 Each Coat, Food Handler 10 Each

Drapes, Cotton 10

Napkins 10 Each

Aisle Runner 100

Tablecloth, Various Size 100 Each Trousers, Ceremonial 20 Each Trousers, Food Handler 10 Each Coveralls 100 Each Bag, Barrack (Laundry) 100 Each Shirts, Combat Uniform 19,698 Each Trousers, Combat Uniform 19,664 Each Rags 300 Each OPFOR Hat (bonnie) 150 Each OPFOR TOP BLK 1650 Each

2002 Total Amount:

Option Year Three

CLIN 3001 Contractor Furnished Linen

Estimated

QTY

Unit Of

Issue Unit Price($) Net Price ($)

Blanket 44,292 Each Pillows 44,292 Each Pillowcases 44,292 Each Sheets, Fitted 44,292 Each Sheets, Flat 44,292 Each Mattress Cover 100 Each Sleeping Bag (CIF Item) 2,800 Each Sleeping Bag, Cover (CIF Item) (Green)

200 Each

Blanket, Assorted Size 5,000 Each Mattress Cover 100 Each Pillowcases Laundry 5,000 Each Pillows 5,000 Each Sheets, Fitted 5,000 Each Sheets, Flat 5,000 Each

3001 Total Amount:

CLIN 3002 Government Furnished Items

Estimated

QTY

Unit Of

Issue Unit Price($) Net Price ($)

Jacket, Ceremonial 20 Each Shirts, Ceremonial (dress) 20 Each Altar, Cover 5 Each Altar, Server Robes 5 Each Aprons, Food Handler 30 Each Cap, Food Handler 10 Each Coat, Food Handler 10 Each

Drapes, Cotton 10

Napkins 10 Each

Aisle Runner 100

Tablecloth, Various Size 100 Each Trousers, Ceremonial 20 Each Trousers, Food Handler 10 Each Coveralls 100 Each Bag, Barrack (Laundry) 100 Each Shirts, Combat Uniform 19,698 Each Trousers, Combat Uniform 19,664 Each Rags 300 Each OPFOR Hat (bonnie) 150 Each OPFOR TOP BLK 1650 Each

3002 Total Amount:

Option Year Four

CLIN 4001 Contractor Furnished Linen

Estimated

QTY

Unit Of

Issue Unit Price($) Net Price ($)

Blanket 44,292 Each Pillows 44,292 Each Pillowcases 44,292 Each Sheets, Fitted 44,292 Each Sheets, Flat 44,292 Each Mattress Cover 100 Each Sleeping Bag (CIF Item) 2,800 Each Sleeping Bag, Cover (CIF Item) (Green)

200 Each

Blanket, Assorted Size 5,000 Each Mattress Cover 100 Each Pillowcases Laundry 5,000 Each Pillows 5,000 Each Sheets, Fitted 5,000 Each Sheets, Flat 5,000 Each

4001 Total Amount:

CLIN 4002 Government Furnished Items

Estimated

QTY

Unit Of

Issue Unit Price($) Net Price ($)

Jacket, Ceremonial 20 Each Shirts, Ceremonial (dress) 20 Each

SECTION SF 1449 - CONTINUATION SHEET

The following have been added by full text:

INDUSTRY QUESTIONS AND ANSWERS

Questions and Answers Solicitation W9124D23Q0032

Q1: I have a question about the description below: You state "This process includes drop-off, pick-up, and direct exchange at designated locations." Do you drop off and pick up or do we drop off and pick up?

Description The Army’s Installations L&DC Program provides the laundry and dry cleaning of government owned items IAW environmental Occupational Safety and Health Administration (OSHA)/host nation, and other applicable regulations and policies. This process includes drop-off, pick-up, and direct exchange at designated locations. The laundry services include accountability, wash, dry, and package specified items (blankets, pillows, sheets, pillowcases, mattress covers, Altar, Cover 5 Each Altar, Server Robes 5 Each Aprons, Food Handler 30 Each Cap, Food Handler 10 Each Coat, Food Handler 10 Each

Drapes, Cotton 10

Napkins 10 Each

Aisle Runner 100

Tablecloth, Various Size 100 Each Trousers, Ceremonial 20 Each Trousers, Food Handler 10 Each Coveralls 100 Each Bag, Barrack (Laundry) 100 Each Shirts, Combat Uniform 19,698 Each Trousers, Combat Uniform 19,664 Each Rags 300 Each OPFOR Hat (bonnie) 150 Each OPFOR TOP BLK 1650 Each

4002 Total Amount:

bedspreads, tablecloths, cook and medical non-reimbursable whites; confinement uniforms and OCIE) to meet organizational health and sanitation requirements. Dry cleaning services include accountability and cleaning, packaging of items (flags; bunting; draperies; ceremonial uniforms;

funeral detail clothing; and special categories).

A1: Contractor drops off & pick up at designated locations

Q2: The solicitation states that we are to "Package Specified Items" Is there a specific type of packaging required?

A2: No, the items shall meet the intent of PAR: 3.1.1.b, 3.1.1.d, 3.1.2.c, 3.1.2.d, 3.1.3.e

Q3: Also, it states that coin washers/dryers are not to be used. What kind of machines or payment methods are allowed?

A3: PWS doesn’t stipulate the type or kind of equipment

Q4: Is this contract for 1 year duration with option years? Or what is the estimated time of delivery for the items listed to be washed and dry cleaned on Solicitation # W9124D23Q0032

A4: Base and four12-month ordering period PAR: 2.2.2.

Q5: How often does the laundry need to be picked up and serviced? If those days fall on a federal holiday how does that affect it?

A5: See PAR: 2.3 for deliveries see par: PAR: 2.4 for holidays

Q6: CLIN 1 focuses seems like you want all of the items listed to be rented from the contractor however there is no description of the PAR level that you are looking to keep at the base. For example, it lists blankets with a quantity of 44,292. Does that mean you are looking to rent 44,292 individual blankets? Or are you looking to rent a lower number of blankets, and you expect the total number of blankets to be washed in one year is 44,292. I suspect the latter is true, in which case, how many total items are you looking to rent for all of the items listed in CLIN 1.

A6: Contract does not specify rented merely provided, 44,292 is total annual estimate of items to be laundered.

Q7: Clin 1 lists Sleeping Bag (CIF Item) and Sleeping bag, Cover (CIF Item) Green. Are these items currently being rented by Fort Knox? as i have never known sleeping bags to be rented.

A7: No, items that specify CIF are items owned by the Government

Q8: Since there are a number of items you want to rent under CLIN 1, can you provide any minimum dimensions, quality minimums, content (% cotton, % polyester, color, etc) A8: Standard twin size flat & fitted sheets, standard twin size blankets, pillows & pillowcases with no thread count & no material composition requirements. Twin size mattress covers are provided as required.

Q9: What are specifications of each contractor furnished linen items?

A9: see answer A8

Q10: The link for the Anti Terrorism Level 1 Training (Caution-http://jkodirect.jten.mil < Caution-http://jkodirect.jten.mil > )in the PWS does not appear to be working.

A10: Please follow the steps below: 1. Access AT Level I Awareness training on Joint Knowledge Online (JKO) by accessing the JKO website:

http://jko.jten.mil/courses/atl1/launch.html. 2. Start training by clicking the “Start” tab at the top of the page. 3. Allow each screen to load, move through each lesson by using “back” or “Next” buttons located at the bottom of the page. 4. Move through each lesson by using tabs at top of page. 5. A green checkmark will appear next to the left side of page next to completed lessons. 6.

Upon completion of training, print and/or email completion certificate to your supervisor. 7.

Notify your supervisor you have completed the AT Level I Awareness training

Q11: Section 3.1.2.c of the PWS references bedspreads. Can you confirm whether bedspreads should be listed in the chart below?

A11: No bedspreads. We will remove this from the PWS.

Q12: Please confirm whether, other than estimated quantity, if there are any other distinctions between the items highlighted below in yellow and the items highlighted below in blue.

A12: No other distinctions

Q13: Is this contract for 1 year duration with option years? Or what is the estimated time of delivery for the items listed to be washed and dry cleaned on Solicitation # W9124D23Q0032

A13: Yes, the PoP is for 1 Base year and four option years per PWS Par: 2.2.2.

Q14: I am looking to see the frequency of the laundry services. based on the pricing sheet it shows an estimated QTY of 44292 pcs on some of the items. out of the 44292 is this based on a 52 week.

A14: The estimated QTY in the table for each item is based on a year.

Q15: How much service needs to be done weekly / monthly? or is this per needed basis.

A15: It is a weekly service and quantities are as needed per week, Par: 8.2 Tech Exhibit

Q16: Will government provide bins?

A16: No

Q17: Will a government official be there to count for the government item counts?

A17: Yes

Q18: How many beds are occupied during the training months (April-August)?

A18: 35,000 EST.

Q19: How many beds are occupied during the non-training months?

A19: 4000 EST.

Q20: What is the current total contract value?

A20: The current total contract value is $3,480,797.33 EST.

The following have been modified:

PWS

Performance Work Statement (PWS) Logistics Readiness Center-Knox Ft. Knox KY Laundry and Dry Cleaning

01 Jan 2023 - 31 Dec 2028

Table of Contents

1.0 Introduction. 13

1.1 Background. 13

1.2 Mission. 13

1.3 Objectives. 13

2.0 Requirements. 13

2.1 Description of Services. 13

2.2 General Information. 14

2.2.1 Non-Personal Services. 14

2.2.2 Period of Performance (PoP). 14

2.3 Place of Performance and Hours of Operation. 14

2.4 Recognized Government Holidays. 14

2.5 Contract Administration and Management. 14

2.5.1 Post Award Conference/Performance Evaluation Meetings. 14

2.5.2 Roles, Responsibilities and Respective Authority. 15

2.5.3 Contract Management. 15

2.5.4 Personnel Administration. 15

2.5.5 Subcontract Management. 16

2.6 Contractor Personnel, Disciplines, and Specialties. 16

2.6.1 Contractor Personnel Requirements. 16

2.7 Contractor Planning, Resource Management. 17

3.0 Performance Requirements and Standards (). 17

3.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs). 17

3.1.1 The Contractor shall clean OCIE for authorized Customers. 17

3.1.2 The Contractor shall provide laundry services for linens. 18

3.1.3 The Contractor shall provide Dry Cleaning Service. 18

3.1.4 The Contractor shall provide repairs to individual garments or organizational items 18

3.1.5 The Contractor shall pickup/deliver linen at designated location(s) IAW Assessment 2. 18

3.1.6 The Contractor shall provide Transportation Services. 18

4.0 Special Requirements. 19

4.1 Security and Safety. 19

4.1.1 Physical Security, Anti-terrorism & Operations Security. 19

4.2 Transition. 19

4.3 Government Furnished Property and Services. 19

4.4 Environmental Requirements. 20

4.5 Quality. 20

4.5.1 Quality Control. 20

4.5.3 Quality Assurance Surveillance Plan (QASP). 20

5.0 Deliverables. 21

6.0 Related Documents. 23

7.0 Definitions and Acronyms 23

7.1 Definitions 23

7.2 Acronyms 25

8.0 Technical Exhibits 27

8.1 Technical Exhibit 1 -Estimated Quantities 27

8.2 Technical Exhibit 2 –Pickup/Delivery Schedule 31

8.3 Technical Exhibit 3 – Performance Requirements Summary 32

Performance Work Statement (PWS) Laundry and Dry Cleaning

1.0 Introduction.

Army Sustainment Command (ASC) provides contracted Laundry and Dry Cleaning (L&DC) services In Accordance With (IAW) Army Regulation (AR) 210-130 to launder and press fabrics, textiles, garments, linens, and specified Organizational Clothing and Individual Equipment (OCIE) for Active and Reserve Components.

1.1 Background.

The Army Sustainment Command (ASC) has provided or made available, L&DC services to launder and press textiles, garments, linens, OCIE and fabrics for Active or Reserve components on a direct or reimbursable basis. L&DC operations are primarily governed by AR 210-130, Laundry and Dry Cleaning Operations. ASC provides manpower and contracts for L&DC at specific Installations, both Continental United States (CONUS) and Outside of Continental United States (OCONUS).

1.2 Mission.

The Army’s Installations L&DC Program provides the laundry and dry cleaning of government owned items IAW environmental Occupational Safety and Health Administration (OSHA)/host nation, and other applicable regulations and policies. This process includes drop-off, pick-up, and direct exchange at designated locations. The laundry services include accountability, wash, dry, and package specified items (blankets, pillows, sheets, pillowcases, mattress covers, tablecloths, cook and medical non-reimbursable whites; confinement uniforms and OCIE) to meet organizational health and sanitation requirements. Dry cleaning services include accountability and cleaning, packaging of items (flags; bunting; draperies; ceremonial uniforms; funeral detail clothing; and special categories).

1.3 Objectives.

The Contractor shall schedule and manage operations to maximize responsiveness, efficiency and economy to the Logistics Readiness Center-Knox (LRC) community.

The Contractor shall provide L&DC services in a Contractor Owned Contractor Operated (COCO) which includes labor, supervision, vehicle transportation for pickup and delivery, facilities, equipment, supplies and material (unless designated as Government furnished within this contract) necessary for the performance for bulk and piece rate Customer support at Logistics Readiness Center-Knox (LRC).

This contract includes functions, tasks and responsibilities normally inherent to a Laundry and Dry Cleaning Facility. The Contractor shall receive, account for, process and return articles tendered for laundry.

Services shall be performed in compliance with the standards as contained or referenced in this contract.

2.0 Requirements.

2.1 Description of Services.

2.1.1 Reserved.

2.1.2 The Contractor shall maintain accountability for linens submitted for L&DC services IAW AR 710-2, Supply Policy Below the

National Level; Department of Army Pamphlet (DA PAM) 710-2-1, Using Unit Supply System (Manual Procedures); AR 735-5, Property Accountability Policies; and other regulatory requirements.

2.1.3 The Contractor shall pickup/deliver linen from/to the designated four main location(s) and secondary tenant locations (as needed)

IAW Assessment 2.

2.1.4 The Contractor shall receive, account for, process and return all organizational and individual articles tendered for laundering.

2.1.5 The Contractor shall establish and maintain a system of records to quantify all work performed and shall be responsible for the preparation of reports incidental to the work covered by this contract.

2.1.6 The Contractor shall ensure that only authorized individuals are afforded laundry service.

2.1.7 All work and services provided by the Contractor shall be performed IAW the standards as contained or referenced herein.

2.2 General Information.

2.2.1 Non-Personal Services.

The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the Contractor believes that any action constitutes, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Contracting Officer (KO) immediately.

2.2.2 Period of Performance (PoP).

The PoP is for a Base and four 12-month ordering periods.

2.3 Place of Performance and Hours of Operation.

The Contractor shall pick-up soiled items/equipment from Logistics Readiness Center- Knox designated locations (Technical Exhibit 2) on Friday by 0800 hrs and laundered items shall be returned to the location it was picked up from on the following Friday by 1600 hrs. The Contractor shall pickup/deliver Dry Clean items on an as-needed basis using the same schedule as above for the laundered items.

During Cadet Summer Training months (April – August), Contractor shall pick-up/deliver daily from Building 1733. Laundered CIF items shall be returned within 3 business days of pick-up. The drop-off day and pick-up day are included in the return timeframe.

2.4 Recognized Government Holidays.

The Federal Government observes the following holidays. Government personnel will not be available.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

2.4.1 When a federal holiday falls on a pick-up/delivery day the Contractor shall pick-up laundry for processing and return cleaned laundry on the next business day.

2.4.2 In the event that weather or other bona fide emergency conditions prevent performance of scheduled pickups or deliveries, the

COR will provide a revised schedule as soon as practical. The contractor shall perform to the revised schedule, upon notification, to the same standard as the normal schedule. If the Senior Mission Commander or Installation (Garrison) Manager declares an Installation closed or road conditions red or black are deemed unsafe for routine travel/use due to inclement weather, the Contractor will not pick up or deliver laundry to the installation. The remuneration of Contractor employees for lost time due to weather or other allowable causes is at the sole discretion of the company and is not an allowable cost under this effort.

2.4.3

2.5 Contract Administration and Management.

2.5.1 Post Award Conference/Performance Evaluation Meetings.

2.5.1.1 The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office IAW Federal Acquisition Regulation (FAR) 42.5, Post Award Orientation, or as agreed upon and stated in the contract award document. The KO, Contracting Officer Representative (COR), and Logistics Readiness Center (LRC) management will meet quarterly with the Contractor to review the Contractor's performance.

2.5.1.2 .

2.5.2 Roles, Responsibilities and Respective Authority.

2.5.2.1 Contracting Officer (KO). The KO is the only person authorized to make changes in any of the requirements under the contract, and notwithstanding any provisions contained elsewhere in the contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be affected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.5.2.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this requirement.

Other surveillance personnel may be designated as a COR and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification, and Defense Federal Acquisition Regulation Supplement (DFARS) 201.602-2, Contracting Officer’s, Responsibilities. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.5.2.2.1 COR Authority. A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.5.2.2.2 COR/ Functions. The COR/ shall monitor all technical aspects of the contract and assist in contract administration. The COR/ is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;

maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.

2.5.2.3 The Contractor shall not in any way represent that it is a part of the Unites States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (U.S.A).

2.5.3 Contract Management.

2.5.3.1 The Contractor shall provide a Project Manager (PM) who shall be responsible for the overall management, performance, and coordination of this contract. The PM shall act as the central point of contact with the Government. The PM shall have signature authority and the authority to make independent decisions concerning the performance of the contract to include personnel staffing, work beyond normal operating hours and contract negotiations. An Alternate shall be designated to act in the same capacity as the PM during his/her absence. The PM and Alternate, shall be designated in writing to the Contracting Officer. The Contractor shall submit an organization chart (to include contact info) for the PM and their Alternate and replacements, to the KO, not later than ten (10) business days prior to the contract start date or ten (10) business days prior to the start date for any replacements.

2.5.3.2 The Contractor shall provide Point of Contact information for the PM and designated Alternate to the KO/COR, not later than ten (10) calendar days prior to the contract start date.

2.5.3.3 The Contractor's PM and Alternate shall each possess three (3) years specialized experience in supervising, administering, and managing a L&DC operation.

2.5.3.4 The PM or Alternate shall be present during normal operating hours. At other times when employees are working the PM or Alternate shall be on call to handle contractual matters that may arise.

2.5.4 Personnel Administration.

The Contractor shall provide the following management and support as required. The Contractor shall maintain the currency of their employees by providing initial and refresher training as required to meet the PWS requirements. The Contractor shall make necessary travel arrangements for employees, if required. The Contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

2.5.5 Subcontract Management.

The Contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime Contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the KO or COR. Cross teaming may or may not be permitted.

2.6 Contractor Personnel, Disciplines, and Specialties.

2.6.1 Contractor Personnel Requirements.

2.6.1.1 The Contractor shall provide personnel with required training, skills and experience in order to accomplish the work required under this PWS. Additionally, the Contractor must exercise due diligence in its hiring practices to ensure employee probity. Moreover, the Contractor shall provide its employees with detailed instruction on Government policies and regulations in the areas of safety, security, and environmental compliance as they pertain to the operations specified or implied in this PWS and subsequent modifications.

2.6.1.2 The Contractor shall ensure all, background checks and forms are always up to date and on file.

2.6.1.3 The Contractor shall develop a training program addressing both Government training and Contractor-provided training to ensure Contractor personnel are trained and required skills are maintained to accomplish the requirements of this effort.

Additionally, the Contractor will be advised of mandatory Government sponsored training and shall request, in writing, authorization for additional training to be approved by the KO. The Contractor shall maintain records of all accomplished training.

2.6.1.4 Antiterrorism, IAW AR 525-13 all Contractor employees, requiring access to Army Installations, Facilities or Controlled access areas shall complete Antiterrorism (AT) Level I Awareness Training within thirty (30) calendar days after contract award date or effective date of incorporation of the requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the KO or Government Representative/COR within thirty (30) calendar days of completion of training by all employees and subcontractor personnel on a recurring annual basis. AT Level I Awareness Training is available at the following site: http://jkodirect.jten.mil.

2.6.1.4.1 iWatch Training. The Contractor and sub-contractors shall brief all employees on the local iWatch program

(training standards provided by the requiring activity Antiterrorism Officer (ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 days of contract award and within 5 days of new employees commencing performance. Results shall be reported to the COR NLT 10 days after completion. Course takes approximately 2 hours to complete.

2.6.1.4.2 IAW AR 530-1 Operations Security (OPSEC) Training. The Contractor employees shall complete Level I

OPSEC Awareness training within 30 days of their reporting for duty and annually thereafter. OPSEC training is available at the below website. The course takes approximately one (1) hour to complete. In the event the automated system cannot be accessed or is not available; OPSEC training can be provided by a qualified instructor. Training is available at the following site: https://securityawareness.usalearning.gov/opsec/index.htm.

2.6.1.4.3 Reserved. TARP Training

2.6.1.5 The Contractor shall ensure that all Contractor personnel meet the physical requirements to perform the function(s) and task(s) to which they are assigned.such as performing work in conditions of extreme hot or cold weather, high humidity, and lifting up to 20 pounds.

2.6.1.6 Contractor employees or representatives will, at all times, be clearly identified as such and must be distinct from Government personnel. Contractor employees shall not act, advertise, or willfully appear to be Government employees, agents, or representatives. Contractor employees are required to appropriately identify themselves as Contractor employees. Contractor employees will be introduced as Contractor personnel and must wear Contractor furnished identification badges that display the employees name, photograph and company name in a conspicuous place on exterior clothing, above the waist, except when safety or health reasons prohibit. Upon termination of this contract or the employment of any individual, the Contractor shall destroy the affected individuals’ badge(s).

2.6.1.7 While on a DoD Installation: Contractor personnel shall be appropriately dressed, including individual protective clothing and equipment, for the work to be performed. The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor (to include Subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit.

, The Contractor shall provide employees with appropriate dress code information.

2.6.1.8 The Contractor shall not hire any person whose employment would result in a conflict of interest or employment that is prohibited by the latest Department of Defense Directive (DoDD) 5500.7-R entitled "Joint Ethics Regulation".

2.6.1.9 Reserved..Employment of off-duty Military personnel or Government civilian personnel is permissible provided such employment does not contravene the policies set forth in DoD Joint Ethics Regulation 5500.7-R as determined by the local Staff Judge Advocate (SJA).

2.6.1.10 The Contractor shall ensure the Contractor PM and the Alternate PM possess basic proficiency in the English language (reading & writing).

2.6.1.11 Contractor employees having duties on a DoD Installation shall not loiter in any work or patron area. Upon completion of their assigned duties on the Installation, Contractor employees will depart the facility within a reasonable amount of time.

2.7 Contractor Planning, Resource Management.

Reserved.

2.7.1 When required and directed by the KO, the Contractor shall provide technical support or assistance at Customer locations within the LRC area of responsibility. The impact of this additional Customer support to current workload/capability must be assessed by the Contractor prior to the assistance being provided. If the support or assistance is anticipated to impact cost or mission capability, the Contractor must contact the COR prior to performing support or assistance.

2.7.2 The Contractor shall ensure that all Contractor-generated technical records, reports, files, and other documentation are made available to the KO/COR during the performance of this contract. The Contractor shall obtain KO approval before releasing any information that has been stored, generated, or archived related to this contract to the Contractor’s corporate or other off-site offices, to other Government Activities or Agencies, to other Contractors, or to private parties. This restriction does not apply to contractor data needed to properly execute this effort (e.g. man-hour reporting).

2.7.3 The Contractor shall report all Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract. The Contractor is required to completely fill in all required data fields in the System for Award Management (SAM) at www.sam.gov. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than (NLT) October 31 of each calendar year. The COR will be responsible for verifying that the Contractor has reported the required data and has complied with the required manpower reporting annually;

and will document the results in the Surveillance and Performance Monitoring (SPM) Module within the Procurement Integrated Enterprise Environment (PIEE) in the Miscellaneous section.

3.0 Performance Requirements and Standards ().

3.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs).

The Contractor shall provide L&DC services to authorized individuals and organizations. All work performed under the contract shall be provided IAW the terms and conditions of the contract and AR 210-130, Laundry and Dry Cleaning Operations.

3.1.1 The Contractor shall clean OCIE for authorized Customers.

Performance Standards (STD)

a) STD: The following OCIE items (Garrison Food Services Uniform (GFSU), Maternity coat and slacks, tactical/modular sleep system, etc.) shall be cleaned IAW Manufacturer care/label instructions and be free of dirt and soil.

b) STD: Items shall be folded and bundled by size and like-items to provide ease of count and in a manner to preserve the sanitary condition of the finished work during all phases of handling and transit.

c) STD: All items shall be dried with no signs of wetness IAW with Manufacturer care label/instructions.

d) STD: Finished products shall be protected from any contaminants that would require items to be re-laundered.

e) STD: All items that fail to meet quality standards shall be corrected by re-laundering at no additional costs.

f) STD: All items turned in for cleaning shall be completed within three (3) business days.

3.1.2 The Contractor shall provide laundry services for linens.

Performance Standards

a) STD: All linens (sheets, pillows, pillowcases, mattress covers/pads and blankets) shall be laundered IAW Manufacturer care label/instructions and be free of dirt and soil.

b) STD: All linens shall be dried with no signs of wetness IAW Manufacturer care label/instructions.

c) STD: All finished linen shall be folded and bundled (ten (10) each sheets, ten (10) each pillowcases, five (5) each mattress covers/pads and five (5) each blankets).

d) STD: Finished products shall be protected from any contaminants that would require items to be re-laundered.

e) STD: All items turned in for laundry shall be completed within seven (7) calendar days and CST items within three (3) business days.

3.1.3 The Contractor shall provide Dry Cleaning Service.

a) STD: All dry cleaning of flags, bunting, ceremonial uniforms, chaplains’ vestments, and OCIE of deceased Soldiers shall be conducted IAW manufacturer/care label/instructions and be free of dirt and soil.

b) STD: Draperies accepted by the Contractor for processing shall be invoiced by the Contractor at the established rate per square foot. This price shall include appropriate processing, ironing, and delivery of the completed work to the Requiring Organization.

c) STD: Coats, trousers or skirts of Dress Uniforms shall be pressed.

d) STD: At training installations (Forts Jackson, Benning, Leonard Wood, Sill), dress uniforms shall be dry cleaned, pressed, and returned to the Unit Representative five (5) business days prior to the unit's scheduled inspection or graduation.

e) STD: Finished products shall be protected from any contaminants that would require items to be re-laundered.

f) STD: All items that fail to meet quality standards shall be returned for re-laundering at no additional costs.

g) STD: All items turned in for dry cleaning shall be completed within three (3) business days.

3.1.4 The Contractor shall provide repairs to individual garments or organizational items within the Contractor’s possession.

Performance Standards

a) STD: The Contractor at their expense shall repair (minor snags, holes, open seams, replacement of buttons, and repair or replacement of broken zippers) or replace items damaged during the laundering process. Any existing damages discovered at the time of turn in shall be so noted on the laundry or dry cleaning ticket.

b) STD: Thread, material, zippers and buttons of the same type, texture, manufacture quality, color, and colorfastness used for repair and replacement shall match and be equal to or better than those used in the manufacture of the article.

c) STD: Claims for lost or damaged items shall be resolved within ten (10) business days following the date the claim is received by the Contractor.

3.1.5 The Contractor shall pickup/deliver linen at designated location(s) IAW Assessment 2.

a) STD: The Contractor shall pickup and return all linen to designated locations IAW Attachment 2 in like-item bundles.

b) STD: The Contractor shall maintain accountability of all items.

3.1.6 The Contractor shall provide Transportation Services.

a) STD: Pickup and delivery of laundry and dry cleaning during normal duty hours.

b) STD: All cleaned laundry and dry cleaning items shall be transported separately from items to be cleaned and dry cleaned.

c) STD:

4.0 Special Requirements.

This section describes the special requirements for this effort. The following sub-sections provide details of various considerations for this effort.

4.1 Security and Safety.

4.1.1 Physical Security, Anti-terrorism & Operations Security.

4.1.1.1 Neither the Contractor nor any of its employees will disclose, or cause to be disclosed, any information concerning operations which could result in or increase the likelihood of the possibility of a breach of the activity's security or interrupt the continuity of operations. Additionally, the Public Affairs Office (PAO) is the only official spokesperson for the Installation. No information regarding performance of this contract will be released to the media without prior approval of the PAO, KO or their authorized representative(s).

4.1.1.2 Contractor shall secure and safeguard all Army property.

4.1.1.3 Reserved. As directed by the KO/COR, the Contractor will remove, at no additional cost to the Government, any employee who endangers operational or national security. The Contractor is reminded that the Government has the right to exclude individuals from its facilities. If this action results in any employee being unable to perform his/her duties, the Contractor shall replace him/her at no additional cost to the Government.

4.1.1.4 The Contractor’s employees will comply with applicable Installation/Facility access including local security policies and procedures (provided by the Government Representative). The Contractor shall also provide all information required for background checks to meet Installation access requirements to be accomplished by the Installation Provost Marshal Office, Director of Emergency Services, or Security Office. The Contractor workforce will comply with all personal identity verification requirements. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or Installation change, the Government may require changes in Contractor security matters or processes.

4.2 Transition.

4.2.1 Phase Out. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board during the one (1) month phase out periods. The Contractor shall, at a minimum: reconcile all property accounts, requisitions, and work in progress; clean-up Contractor work areas; provide for training of the successor’s personnel on automated systems used in performance of the contract; and accomplish security debriefings in accordance with AR 380- 5 and AR 380-40 for departing incumbent personnel holding security clearances.

4.2.2 Reserved.

4.2.3 Reserved.

4.2.4 Reserved.

4.3 Government Furnished Property and Services.

4.3.1 The Contractor shall be responsible and accountable for all Government laundry items from the time of pick-up until returned to the service point. The government will not provide any equipment, fuel, or personnel to the contractor for execution of this contract. Items to be laundered shall be picked up and returned on the next scheduled delivery/pick-up day. The Contractor shall use Government-furnished property provided in this contract only for the performance of the services provided herein. Upon completion or termination of the contract, government property shall be transferred to the incoming Contractor or the Government.

4.3.2 The Contractor shall be liable for the loss, damage or destruction except for fair wear and tear, of Government property.

The Contractor shall repair or replace any item damaged while in his/her possession. Repairs or replacements shall be accomplished using supplies and materials of the same quality, color, texture and colorfastness as the original manufacturer.

Claims for lost or damaged items of clothing shall be resolved within ten (10) business days following the date the claim is received by the Contractor.

4.3.3 .

4.4 Environmental Requirements.

4.4.1 The Contractor shall be knowledgeable of, and comply with, all applicable local, Installation, Federal and State

Environmental laws and regulations (note: roads and highways are considered public throughways).

4.4.2 The Contractor shall use bio based (see link below) cleaning products to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards. All supplies and materials to be used in the performance of work described herein are subject to the approval of the COR.

https://www.biopreferred.gov/BioPreferred/faces/pages/ProductCategories.xhtml

4.4.3 The Contractor shall ensure their vehicles do not drip fuel, grease, oil or other environmentally hazardous components on the Installation. Where dripping occurs, the Contractor shall place drip pans to catch the dripping material and discard of it IAW 40 Code of Federal Regulation (CFR) Parts 262-268.

4.5 Quality.

This section describes the Quality Control components for this effort. The following sub-sections provide details of various considerations on this effort.

4.5.1 Quality Control.

4.5.1.1 Quality Control is the responsibility of the Contractor. The Contractor shall develop a QCP and maintain an effective

Quality Control Program to ensure services are performed IAW the Indefinite Delivery Indefinite Quantity (IDIQ) contract and this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QCP is the means by which the Contractor can assure himself/herself that their work complies with the requirement of the contract.

4.5.1.2 The finalized QCP will be accepted by the Government at the time of the award.

4.5.1.3 The KO may notify the Contractor of required modifications to the plan during the period of performance. The

Contractor then shall coordinate suggested modifications and obtain acceptance of the plan by the KO. Any modifications to the program during the period of performance shall be provided to the KO for review NLT ten (10) business days prior to the effective date of the change.

4.5.1.4 The QCP shall be subject to the Government’s review and approval. The Government may find the QCP

"unacceptable" whenever the Contractor’s procedures do not accomplish quality control objective(s). The Contractor shall revise the QCP within ten (10) business days from receipt of notice that the QCP is found "unacceptable."

4.5.1.5 The Contractor shall be responsible for costs associated with any re-work that is due to incomplete, incorrect, or improper tasks performed by its personnel. The Contractor will implement a tracking system that accounts for its re-work separately from re-work that is not caused by the Contractor personnel.

4.5.2 The QCP shall include, as a minimum, the following:

4.5.2.1 A comprehensive program to plan and deliver quality services to the Government.

4.5.2.2 The personnel, either by name or position title, the Contractor intends to use for controlling quality, instructions, and the authority given to these Contractor personnel.

4.5.2.3 An inspection system covering all services required by this contract.

4.5.2.4 Methods for identifying deficiencies in the quality of services performed to prevent the level of performance from becoming unacceptable and address processes for corrective actions.

4.5.2.5 The Contractor shall comply with Federal, State, Local and Department of Health regulations, and the Center for Disease Control (CDC) and the Healthcare Infection Control Practices Advisory Committee (HICPAC) regulations.

4.5.3 Quality Assurance Surveillance Plan (QASP).

The Government will evaluate the Contractors performance under this Contract IAW…