PWS_SPF_Services.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

SPECIAL PURPOSE FACILITY (SPF) VISUAL INFORMATION SUPPORT SERVICES

US ARMY MISSION SUPPORT BATTALION (USAMSB)

FORT KNOX, KY 40121

1. GENERAL

1.1. This is a non-personal services contract to provide performance requirements for the SPF Support Services functions at USAMSB, Fort Knox, KY, and its supported organizations. The Government shall not exercise any supervision or control over the contract service providers performing the services herein.

Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.2. Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the Visual Information Support Services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.3. Background. The work under this contract supports a variety of customers with recruiting/retention needs, accessions, marketing, Center of Influence (COI) items, exhibits, and a myriad of functions in support of exhibitors, field recruiters, and others in meeting the Army’s mission and in connecting America’s people with America’s Army. The work shall be performed for the USAMSB as a Government Owned- Contractor Operated (GOCO) contract at the US Army Marketing and Engagement Brigade’s (USAMEB’s) SPF, Munoz Building, Building (BLDG) 206, Fort Knox, KY. The facility houses military and civilian staff along with the contractor.

(See Technical Exhibit (TE) K – SPF Floor Plan).

1.4. Objectives. The USAMSB's mission is to promote Army awareness, Army’s Enterprise brand, and national marketing efforts (including Total Army strength) by supplying products augmenting Army trends. Creative visual information programs are used to assist the Army with market penetration/outreach and promotion in a myriad of areas (such as but not limited to, schools, colleges/universities, and national conventions). The mobile exhibits travel throughout the Continental United States (CONUS) to generate target-age leads and to promote Army service.

1.5. Scope. Specific Tasks related to this contract are within Section 5 of the PWS. The contractor shall perform visual information services in support of Army marketing, recruiting, and accessions missions to include design, graphic production, exhibit and fleet asset fabrication, and award production. The contractor shall accomplish work resulting in production of banners, graphics, photographic requirements, large and multi-dimensional exhibits (mobile and fixed to include a tractor-trailer fleet and other fleet assets), displays, multimedia presentations, plaques/incentive/presentation items, and branding/marketing tasks. The contractor and its subcontractor employees shall not be construed to be, or act in the capacity of government employees. This contract shall not support ceremonial events (i.e., to include change of commands or other similar ceremonies, retirements, hail and farewells, and similar functions).

1.6. Quality Control (QC): The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The contractor shall submit its Quality Control Plan (QCP) with its proposal. Thereafter, the contractor shall submit its QCP changes to the COR within 30 work days of proposed implementation date. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.7. Quality Assurance (QA). The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.8. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government. During contract’s first two months, progress meetings shall be held every two weeks. Subsequent meetings shall be as scheduled by the COR or KO, or requested by the contractor. The government reserves the right to schedule or cancel meetings at its discretion.

1.8. Inspection Reports. The government will record inspections and visits. When the contractor's performance is unsatisfactory, a DA Form 5479-R, Contract Discrepancy Report (CDR), will be issued.

The contractor shall complete the DA Form 5479-R and give reasons for the unsatisfactory performance, corrective action taken, and procedures to preclude recurrence within five work days to the COR and KO.

1.9. RESERVED

1.10. Key Personnel. The following personnel are considered key personnel by the government: Contract Manager (CM), Alternate Contract Manager (ACM).

1.10.1 Contract Manager (CM). The contractor shall: Within five days after award, designate a CM who can speak/negotiate on behalf of the prime contractor and shall serve as the primary point of contact (POC) on a full-time basis at the principal place of performance (BLDG 206) during the contract. The CM shall have full authority to act for the contractor on all matters relating to daily contract operation.

1.10.2. Minimum Qualifications for CM. The CM shall have a minimum of five years relevant experience managing, staffing, overseeing, and completing the same or similar in nature of work, size and scope to this requirement, including a demonstrated knowledge of PWS related operations to include completion of at least a bachelor level degree from an accredited academic institution in business administration, business management, marketing, graphic design, visual communications, or have a minimum of five years relevant experience managing, staffing, overseeing, and completing PWS related support services of a same or similar in nature of work, size and scope, as described above, including a demonstrated knowledge of Army marketing objectives. The designated CM’s knowledge and skills shall demonstrate an ability and relevant experience as required by the SPF Support Services PWS.

1.10.6. The CM should be physically available between 7:30 AM and 4:30 PM (EST/EDT), Monday through Friday, accept legal Federal holidays and telephonically available after normal duty hours or during emergency situations. The contractor shall notify the COR electronically of the CM’s absence for anything over four hours one working day in advance; emergencies excepted.

1.10.7. Alternate Contract Manager (ACM). The contractor shall designate an ACM, within five days after award who is an employee of the prime contractor, who shall serve as its primary alternate point of contact (POC), and who shall carry out the duties and responsibilities of the CM during his/her absence at the principal place of performance (BLDG 206) during the contract period.

1.10.8. Minimum Qualifications for ACM. The ACM shall have a minimum of five years relevant experience managing, staffing, overseeing, and completing the same or similar in nature of work, size and scope to this requirement, including a demonstrated knowledge of PWS related operations to include completion of at least a bachelor level degree from an accredited academic institution in business administration, business management, marketing, graphic design, or visual communications, or have a minimum of five years relevant experience managing, staffing, overseeing, and completing PWS related support services of a same or similar in nature of work, size and scope, as described above, including a demonstrated knowledge of Army marketing objectives.

1.10.9. The contractor shall within three work days after contract award submit electronically a roster of key contractor personnel to include full name, job title(s), address, e-mail address, and home or cell telephone numbers through the COR to the Contracting Officer (KO).

1.10.10. The contractor shall electronically notify COR/KO within one workday upon becoming aware of a change (i.e., substitution or replacement) in key contractor personnel during contract period.

1.11. Other Contract Personnel

1.11.1. Contractor Personnel Policies. The contractor shall establish and maintain personnel policies, including provisions to correct deficiencies.

1.11.3. The contractor’s provisions shall include immediate removal of employees for misconduct or other causes prejudicial to the maintenance of safety, health, welfare, or security of Fort Knox.

1.11.4. The contractor and subcontractor personnel shall be able to read, write, speak, and understand the English language.

1.11.5. RESERVED

1.11.6. The contractor personnel working on-site at Fort Knox shall be dressed professionally in clean garments and in a manner consistent with the services being performed. The contractor personnel shall not wear: undergarments as outer garments; transparent or loose weave clothing without underclothing;

any ornament or symbol on the clothing expressing derogatory, lewd, profane, or obscene words, gestures, connotations, or drawings; swimsuits; any ornament, insignia, or symbol on the clothing implying disrespect for the US, the US flag, or military service; any item advocating or glorifying the use of illegal drugs or other unlawful conduct; open sandals, unless worn with stockings or socks; shower shoes; and cut-offs, short shorts or frayed trousers.

1.11.7 Conduct of Personnel. The contractor shall be responsible for the performance and conduct of its employees and subcontractor employees at all times. Personnel employed by the contractor during contract period, or any representative of the contractor, entering Federal and government-operated installations or facilities shall abide by the security regulations of the installation or facility. The contractor employees and subcontractor employees may be denied entry to a Federal or government-operated installation or facility by its Law Enforcement Operations (LEO) personnel (e.g., Military

Police) and/or Gate Security Guards if it is determined that such entry may be contrary to good order, discipline, or installation or facility security regulations. The LEO may remove any contractor employee or its subcontractor employee for reason of misconduct or security. Removal of a contractor or subcontractor employee shall not relieve the contractor from its responsibility for the services defined in the contract. The use of alcoholic beverages or illegal drugs by the contractor or its subcontractor personnel shall be forbidden during performance of services under this order or while physically on a Federal or government-operated installation or facility during duty hours.

1.11.8. Duty Roster. The contractor shall furnish to the COR and KO, a roster of all employees and its subcontractors who will perform under this contract by organizational position with phone numbers, (office) and shall indicate key personnel who serve as focal points between the contractor and the COR and KO to resolve problems and emergency situations within 11 days after award. Changes in the contractor/subcontractor employees shall be reported by e-mail to the COR and KO within five workdays of the contractor becoming aware of impending change(s).

1.11.9. Identification of Contractor Employees. The contractor and its subcontractor personnel attending meetings, answering government telephones, and working in other situations where the contractor’s status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. The contractor shall ensure all documents or reports produced by the contractors and its subcontractors are suitably marked as the contractor’s products; and the contractor’s participation is appropriately disclosed. On-site contractor and its subcontractor personnel are required to wear a contractor-provided identification (ID) badge on the outside of their clothing and be visible to a passerby. The ID shall reflect the employee’s full name and photo, along with the prime contractor’s name and its subcontractor’s name, if applicable.

1.12. Hours of Operation.

1.12.1. The functions to be performed under this contract shall be dictated by the operational requirements of the particular task and by customers being supported.

1.12.2. Current operating hours are from 7:30 AM to 4:00 PM (EST/EDT), Monday through Friday, excluding Federal holidays. The contractor does not have to staff any area during the designated workday’s lunch break from 11:30 AM to 12:00 PM (EST/EDT). Exceptions are: Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.12.3. Specific tasks within section 5 of the PWS may require performance before or after normal duty hours. The contractor shall manage employee(s) work schedules to remain available or “on duty” for as long as is necessary to fully execute contract performance and performance quality while adhering to no more than 40 hours worked per workweek.

1.12.4. Federal Holidays. Federal holidays are listed in the following table:

New Year's Day 1 January

Martin Luther King Jr's Birthday Observance 3rd Monday in January Presidents’ Day Observance 3rd Monday in February Memorial Day Observance Last Monday in May

Independence Day 4 July Labor Day Observance 1st Monday in September

Columbus Day Observance 2nd Monday in October Veterans’ Day 11 November

Thanksgiving Day Observance 4th Thursday in November Christmas Day 25 December

Should a Federal holiday fall on a Saturday, the Friday immediately before is considered the holiday observance day; if the Federal holiday falls on a Sunday, the Monday immediately following is considered the holiday observance day.

1.13. Security Requirements: Contractor personnel performing work under this contract shall be capable of obtaining and maintaining a favorable National Agency Check with Inquiries (NACI), at time of the proposal submission, which is the minimum level of investigation required. Personnel must maintain this level of security required for the life of the contract. The security requirements are in accordance with the attached DD254.

1.13.1. PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.13.2. Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.13.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.13.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.13.2.3. Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.13.3. Anti-Terrorism and Information Assurance Training.

1.13.3.1. AT Level I Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: https://jkodirect.jten.mil/.

1.13.3.2 AT Awareness Training for Contractor Personnel Traveling Overseas: US based contractor employees and associated sub-contractor employees to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

1.13.4. Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.13.5. iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 60 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

1.13.6. Contractor Employees Who Require Access to Government Information Systems: All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) https://atc.us.army.mil/iastar/index.php at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the information systems and then annually thereafter.

1.13.6.1. Global Address Listing (GAL): All contract employees who require access to Government Information Systems shall update their profile and Global Address Listing (GAL) information:

https://www.dmdc.osd.mil/milconnect within 10 working days of being granted IT access.

1.13.7. OPSEC Training: Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training. All contractor employees will abide by U.S. Army OPSEC Policies.

1.13.8. Threat Awareness and Reporting Program (TARP). IAW AR 381-12, 1-10 all DA contract employees possessing a security clearance shall receive annual TARP training instructed by a CI agent or other trainer as specified in AR381-12,2-4b. Training shall be accomplished annually during the organization's scheduled TARP training session. . In those instances where live training is not possible, such as in deployed theaters of operation, CI units may, in coordination with appropriate commanders, develop alternative means to conduct threat awareness training and meet the requirements of this AR 381- 12.

1.13.9. Information assurance (IA)/information technology (IT) training: All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within 30 days of starting employment.

1.13.9.1. Annual Cyber Awareness Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete the Annual Cyber Awareness Training located at the US Army IA Training Center web site listed below (previous training expires 25/Nov/13): Link: https://ia.signal.army.mil/DoDIAA/default.asp.

1.13.10. Acceptable Use Policy: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete a new Acceptable Use Policy (Annual Requirement) at the same web site: Link: https://ia.signal.army.mil/DoDIAA/default.asp.

(Click “Login”, Log in with CAC, confirm information on page, click on “View and Sign AUP”.

1.14. Other Training.

1.14.1. The contractor shall provide fully trained or eligible, qualified personnel to receive and successfully complete applicable government-mandated training leading to USAMSB designations/ certifications to perform the functions described in this PWS.

1.14.2. For annual government-mandated training during contract period, the contractor shall ensure its employees and subcontractors either attend and complete all requirements or complete the following web-enabled requirements within 60 days of contract award:

1.14.2.1. Prevention of Sexual Harassment/Assault Prevention and Response Program (SHARP)

1.14.2.2. Prevention of Drug and Alcohol Abuse

1.14.2.3. Prevention of Violence in the Workplace

1.14.2.4. Combatting Trafficking in Persons (CTIP) Awareness Training

1.14.2.5. Ethics Training

1.14.2.6. Safe Working Environment. Safety and Health are addressed within paragraph 1.22.

1.15. Physical Requirements. Work performed under this contract shall encompass a broad range of light to heavy physical demands, depending on the service being provided. The majority of functions performed under this contract are sedentary (i.e., allowing the employee to sit in order to do much of the work.). However, there shall be some regular and recurring walking, standing, and bending performed under this contract to include safety procedures set forth within PWS paragraph 1.18.

1.16. Contingencies. Special and emergency situations (such as a terrorist attack, natural disaster, or war) may necessitate the contractor to perform services as directed by the KO. The KO will negotiate any additional costs associated with a directed contingency.

1.16.1. The government establishes contingency plans and contingency training missions to support mobilization and national emergencies, and to augment local governments in the event of natural disasters. The government must be able to react to such events without undue delay. These sudden or unusual events could result in a great impact upon the contractor performance and contract requirements.

1.16.2. The contractor shall establish, maintain, and implement as directed by the KO, plans and procedures to meet the government's requirements for contingencies. In the event that unusual conditions develop, the contractor shall continue, and expand if necessary, contract performance as directed by the

KO.

1.16.3. Installation mobilization and disaster contingency plans are maintained by the government and will be made available to the contractor upon contract award.

1.17. Emergency, Disaster or Severe Weather Plan.

1.17.1. The contractor shall prepare and submit a comprehensive contingency plan for implementation in the event of an emergency, natural disaster, or severe weather.

1.17.2. The contractor shall update this plan as changes occur and shall submit a copy of the proposed plan through the COR to the KO for approval within 30 calendar days after contract award and as required.

1.17.3. In all cases, the government will not supplement the contractor’s workforce.

1.17.4. The plan shall outline in detail procedures, personnel, and the means of accomplishing all functions in the contract and any new demands, such as increased contractor-furnished property, extended work hours, and expansion of the contractor's work force under circumstances or contingency conditions including:

1.17.4.1. Natural disasters (e.g., earthquakes, major storms, flash floods);

1.17.4.2. Mobilization, demobilization, deployment and redeployment, or sudden buildup of forces (e.g., war, police action, international crisis, civil disturbance), including backfill of the contractor personnel in the event of activation, draft, or recall to active duty of these personnel;

1.17.4.3. Terrorism or other threats to personnel or property;

1.17.4.4. Utility outages;

1.17.4.5. Local government emergencies (e.g., accidents, fires); and/or

1.17.4.6. Special circumstances identified by the government.

1.18. Personal Protective Equipment (PPE). The contractor shall be responsible for PPE and assuring the adequacy, including employee training to demonstrate an understanding of proper PPE usage, maintenance, and sanitation of and compliance with safety requirements addressed in 29 CFR

§1910.132—OSHA.

1.19. Smoking Policy. The contractor personnel shall comply with non-smoking policies in Federal buildings. If smoking shelter exists, smokers shall use shelters. Otherwise, smoking shall be prohibited within 50 feet of any entrance or exit to a Federal building. Cigarette butts shall be placed in proper containers and shall not be disposed of at or near entrances and/or exits to a federal building.

1.20. Indemnity. The contractor shall hold the government harmless for any damage to or loss of property or any injury to or death of persons because of the action or inaction of the contractor or its employees.

1.21. Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.22. Safety and Health. The contractor shall adhere to all applicable safety and environmental regulations and laws as well as post directives.

1.22.1. Safety Plan. The contractor shall develop a Safety Plan and implement a Safety Program. The contractor’s safety program shall be for the purpose of preventing accidents and preserving the life and health of the contractor and government personnel involved in performance of the contract or receiving services provided under the contract.

1.22.2. Within 10 workdays after award, the contractor’s safety plan shall be submitted electronically to the COR. The contractor shall inform the COR of any changes to the plan or program.

1.22.3. The contractor’s CM shall be responsible for administration of the safety program.

1.22.4. Flammables. The contractor shall comply with applicable DoD regulations and the National Fire Protection Agency (NFPA) Codes and Standards Volume 3 for the storage and use of flammable mixtures, which might constitute a fire hazard.

1.22.5. Safety Inspections. The contractor shall perform periodic inspections of safety equipment as required by Federal OSHA standards and other regulations. The contractor shall make on-the-spot corrections where feasible; and where not, the contractor shall take appropriate steps to protect the safety and health of its employees until the hazard can be abated.

1.22.5.1. Post Safety Inspections. The Fort Knox Safety Office, or other outside agencies, may conduct safety and occupational and industrial hygienic inspections. The contractor shall electronically notify the COR of any corrections that need to be made and when any hazards have been abated.

1.22.6. Accident Reporting. Within two working hours of any accident or injury occurring within the SPF while performing services under this contract and/or safety violation, the contractor shall submit a written notification to the COR. The contractor shall provide verbal and written (electronic) follow-up reports to the KO whenever an accident involving personal injury occurs.

1.22.6.1. Third Party Accident Claims. If any claims are made by a third party against the contractor as a result of an accident occurring in connection with the contractor's performance under this contract, the contractor shall submit a full written report (electronically) to the KO.

1.22.7. HAZMAT. The contractor’s CM shall resolve safety or health problems involving respiratory and environmental hazardous material (HAZMAT). The contractor employees handling HAZMAT shall meet the training and testing requirements of 49 Code of Federal Regulations (CFR) Chapter 1 (Part 172.700).

1.22.8. Safety Training. The contractor shall ensure all contract employees receive safety training in all applicable functional areas on at least an annual basis and notify the COR when completed.

1.22.9. Fire Prevention and Protection (FPP) Plan. Government will provide fire protection services on the Installation. The contractor shall establish and maintain a comprehensive FPP Plan, and electronically submit its FPP Plan to the COR. The contractor shall conduct a monthly fire safety inspection of all GOCO facilities and space. The contractor shall immediately notify the COR of any fire hazards or actions required to remedy adverse findings.

1.23. Environmental Plan. Within fifteen working days of contract commencement and prior to any change, the contractor shall implement and submit an environmental plan including a spill response plan to the COR.

1.23.1. The contractor shall collect all waste products and shall not permit entry into wastewater stream.

The contractor shall coordinate testing, disposal, and manifest with the Environmental Management Division (EMD), Fort Knox, KY. The contractor shall acquire waste and/or storage containers, testing, and/or disposal services at no additional expense to the government and shall report any cost on the monthly equipment maintenance checklist.

1.23.2. If a spill occurs inside or outside of building (to include any subcontractor/vendor delivering and/or receiving items to/from the contractor), the contractor shall immediately report the incident to the COR’s office and EMD, then submit a written report to the COR and KO within two working hours of a spill addressing the spill and any remedial action taken after the occurrence. If the contractor believes a violation or potential violation and any correction are a government responsibility, the contractor shall provide written notification to the KO within the two-hour notification period. In rare cases, verbal notification with a written follow-up within 24 hours may be appropriate.

1.23.3. The contractor shall provide safety items, first aid kits, training, and personal protective equipment (PPE) at no additional cost to the Government.

1.23.4. By the fifth calendar day each month the contractor shall submit to the COR a written inventory along with procedures identifying all materials, manufacturer, beginning/ending inventory, unit of issue (such as, solvent, four one-liter container) and usage amount that contain regulated substances.

1.23.5. Fines, Penalties, Permits and Other Costs. The contractor shall pay all fines, penalties, permits, citations, notifications, filings, and other costs incurred by the contractor for violations of any environmental, hazardous waste/materials disposal, or safety requirements in the performance of this contract to include any subcontracts. The government will not reimburse the contractor for these costs.

Additionally, the contractor shall indemnify the Government for all costs, fines, and injuries associated with the contractor violations to include inadvertent or deliberate actions of the contractor or its subcontractor personnel, or any vendor delivering for items to the contractor.

1.24. Fort Knox Recycling. In accordance with Fort Knox Reg 200-2, Environmental Quality—Fort Knox Recycling, the contractor and its subcontractor personnel shall participate in the Fort Knox Recycling Program.

1.24.1. The contractor shall implement steps to ensure recyclable items are placed in designated containers; break down large containers, boxes, or cartons; place them in GFP-provided refuse containers located in the rear of BLDG 206; and sort recycling items and place in designated recycling bins (i.e., the contractor collected aluminum, cardboard, paper, and wood).

1.24.2. If the contractor receives items on pallets, the contractor shall unload items and store pallets within BLDG 206’s warehouse. Storage shall not impede receiving and shipping or other activities. The contractor shall place broken and odd-sized pallets within the government-provided roll-off dumpster located in the back of BLDG 206. The stored, usable pallets shall be used for future packing and shipping requirements.

1.25. Waste Reduction Plan (WRP)

1.25.1. The contractor shall implement steps to ensure waste material from production is held to a minimum (e.g., vinyl, paper, laminate, wood, etc.).

1.25.2. The contractor shall develop a WRP delineating its processes and procedures used to reduce waste and preserve material that is reimbursed by the government.

1.25.3. The contractor’s WRP shall be submitted electronically within 30 workdays after contract award through the COR.

1.26. Transformation Periods. The USAMSB periodically undergoes transformations effecting government and the contractor workloads within SPF Support Services as it provides direct support to its customers. If the contractor’s workload were expected to increase significantly and to ensure fulfillment of USAMSB’s SPF-related mission requirements, a modification will be negotiated by the KO with the contractor.

1.27. Travel. The contractor shall travel within the Continental United States (CONUS) to perform services (repair of fleets assets) or install exhibits under this contract (See TE 8.6—Historical Workload).

The government will not reimburse the contractor for training/seminars/similar travel or for travel not coordinated with the COR and pre-approved by the KO.

1.27.1. The COR will notify the contractor of approved travel requirements by issuing a work order to enable the contractor to make arrangements.

1.27.2. In the event of an emergency, contractor shall travel with little notice from the COR. The COR will immediately notify the KO and obtain authorization to provide verbal or telephonic approval to the contractor on a case-by-case basis prior to the COR issuing the travel-related work order.

1.27.3. The contractor shall provide travel data (to include travel itinerary and any other information to allow the COR to review expected expenses) prior to departure and shall limit travel to a single individual unless written justification has been submitted and reviewed by the COR prior to departure. The contractor shall submit to the COR a travel itinerary with an after-action report and receipts for airline tickets, lodging, rental car with any gas claim, parking, and any expense over $75.00 within five workdays of travel’s completion. The government will not reimburse the contractor for such items as material, repair parts/work order items, telephone calls (including calls from Fort Knox to the travel site), subcontracting or other services to include travel prep/reservation services, and/or supplies acquired while in a travel status; therefore, the contractor shall include these costs along with labor in the monthly contract line item.

1.27.4. The government will reimburse the contractor for travel expenses (travel and per diem) pursuant to the Joint Travel Regulation (JTR) and FAR 31.205-46—Travel Costs without the addition of general and administrative expenses or other overhead burden. The contractor shall adhere to the JTR and FAR in making travel arrangements and in determining the use of government lodging and reimbursable charges (such as, partial reimbursement for travel days; prudent transportation, and airport parking fees). The contractor shall invoice travel expenses at the end of the month in which the travel occurred.

1.28. Special Purpose Facility Visits and Tours with Escorted Access. The contractor shall:

1.28.1. Conduct up to 20, COR pre-approved, official SPF-related visits and tours during each contract period and may be with limited advance contractor notification; and

1.28.2. Provide escorted access to the SPF facility and its GFP/GFE for any individual, group, or agency pre-approved by the COR. The government may not provide advance notification to the contractor of visits and access.

1.28.3. The pre-approved visits cited above are exclusive of visits and tours the contractor conducts for others to include its vendors.

1.29. Unforeseen Installation or Building Closures. The government estimates that the contractor shall experience two absences each contract period for an unforeseen installation or building closure (e.g., inclement weather). The contractor shall utilize this information in preparing the work flow since the government will not adjust requirements for these closures.

1.30. Government Rights.

1.30.1. The government has unlimited rights to all documents/material produced under this contract (i.e., such as, but not limited to, design and concept items, drawings, masters, art files, exhibits, text, photographs, concepts, disks, blueprints, templates, images, talent, narrators, music, multimedia presentations, scripts, schematics, renderings, and project schedules) and shall become government property upon termination or expiration of the contract, whichever occurs first, pursuant to FAR Clause 52.212-4(n)—Contract Terms and Conditions—Commercial Items—Title.

1.30.2. These documents and materials shall not be distributed or sold by the contractor to any party without written permission from the KO.

1.30.3. All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose without written permission from the KO.

1.30.4. The contractor shall be accountable and liable for ensuring all products and services are free of error, copyrights, fees, releases, data rights, and patents.

1.31. Contractor Manpower Reporting (CMR).

1.31.1. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the ARMY - USAMSB via a secure data collection site. The contractor is required to completely, fill in all required data fields using the following web address: http://www.ecmra.mil/, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

1.31.2. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2017. The contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the applicable Service/Component’s CMR website.

http://www.ecmra.mil/

2. DEFINITIONS AND ACRONYMS

2.1. Definitions.

Animation A visual illusion of motion created for multimedia productions that can include, but is not limited to, methods such as wipes, fades, zooms, and dissolves. A simulation of movement created by displaying a series of pictures or frames sequentially, typically designed and produced through the use of computer software and authoring programs (to include DVD).

Animation may also include three-dimensional rendering of objects or scenes, morphing, or interactivity.

Camera-Ready Mechanical/Material

Final and completed camera-ready art that is mounted, flapped/dimensioned, and cropped that may be used to create a printed piece/graphic/other finished art.

Color Separation The preparation of a separate master for the printer for each color contained in the item to be printed. Each color separation shall be prepared in perfect registration with all other color separations so that each color falls into its proper place in the final multicolor print.

Compact Disk Read Only Memory

A highly dense optical storage medium that looks like the audio compact disks found in record stores and that uses laser technology to read data.

Computer-Generated Products

Products (such as, still photography and graphic art) created with automation, data processing equipment, or electronic media output devices. Includes multimedia shows, graphics designs for exhibits, concepts, CDs, DVDs, electronic mail, slides, scanned photos for retouching, and enhancement of digital imaging.

Conditional Acceptance Acceptance of supplies or services that do not conform to contract quality requirements, or are otherwise incomplete, that the contractor is required to correct or otherwise complete by a specified date. (FAR 2.101)

Consumable Items or Supplies

Items that are consumed in use or supplies that lose their separate identity when used for their intended purpose.

Contractor A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

Contracting Officer A person duly appointed with the authority to enter into, administer and terminate contracts on behalf of the government. The KO is the only person who can legally commit the government and only the KO, as the government’s agent, can modify the contract/order. The KO is the final authority for determining the adequacy of the contractor’s performance.

KO decisions arising under or relating to the contact are final.

Contracting Officer’s Representative

An individual designated in writing by the KO to perform specific technical and administrative functions within the scope and limitations of their written appointment (e.g., surveillance of the contractor’s performance, accept services). The COR is not empowered to make any contractual commitments or authorize any changes to the order/contract or in any way obligate additional funds by the government; such authority rests solely with the KO.

Customer Feedback Not necessarily, a valid method of surveillance but a good indicator for areas surveillance should be conducted or intensified. Customer Complaint Record DA Form 5477:

(http://armypubs.army.mil/eforms/pdf/A5477.PDF).

Defective Service A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Double-Sided Items Items that are printed on both sides of a single piece of medium.

Equipment Maintenance Work that includes all levels of equipment upkeep from simple periodic and preventive maintenance and cleaning, user services, lubrication, part replacements (to include periodic replacement of blades, batteries, belts, bits, filters, and liners), through complete inspection, assembly, corrosion control, reassembly, adjustment, calibration, and repair to ensure equipment is operational and fully functioning to facilities, equipment, and software. Includes operator maintenance (such as, visual inspection of instrument operation and addition of paper, toner, ink, film, and batteries as well as periodic replacement of items) at no additional cost to the Government.

Expendable Government property that is consumed in use or loses its identity in use and is dropped from stock record accounts when issued or used.

Expendable items include certain repair parts of low intrinsic value or items unworthy of full accounting procedures. Examples are paint, fuel, and cleaning and preserving materials.

Expendable Items or Supplies

Items that are consumed during normal use (i.e., paint, rations, office supplies) or are merged into another entity when used for their intended purpose (i.e., nuts, bolts, construction materials, repair parts).

Facility Replacement The replacement of an entire facility, including installed equipment, when determined to be more economical than major repair.

Field Manual An official Army publication containing information about a specific topic of a range of similar topics for the purpose of providing guidance and assistance in performance procedures.

Fire Prevention Actions to eliminate construction deficiencies, personal habits and attitudes, equipment failures, and other situations in order to reduce exposure or loss of life and property to fire.

Fire Protection Actions, including all aspects of engineering, prevention, suppression, and related rescue operations, designed to protect from exposure or loss of life and property to fire.

Frequency Indicates the natural frequency of that output's performance, (daily, monthly, quarterly or semiannual task); or the workload is not subject to any regular frequency but is collected for the entire year in an annual or biannual report.

Government-Furnished Equipment

Equipment furnished by the government to a contractor for performance of a contract.

Government-Furnished Property

Property in the possession of, or directly acquired by, the Government and subsequently made available to the contractor.

Hazardous Material Any material which has been determined by the OSHA, Department of Transportation (DoT), or military regulations under conditions incident to transportation or supply as capable of posing an unreasonable risk to health, safety, and property. Includes material classified as explosive, flammable, corrosive, combustible, porous, poisonous, compressed gas, toxic, radioactive, or unduly magnetic. When referred to in requirements http://armypubs.army.mil/eforms/pdf/A5477.PDF throughout this PWS, HAZMAT includes hazardous waste.

Hazardous Waste Waste materials that are toxic or poisonous, corrosive, irritating or sensitizing, radioactive, biologically infectious, explosive, or flammable and that present a hazard to human health and the environment. Special procedures are required for handling hazardous waste and to ensure proper collection and disposal.

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