QAs_5_Dec_17.docx

1. Can you please be more specific about the amount of hours and posts? I went through the PWS and determined the following under 5.3.2 Reception desk building 1947 24/7 which is 8760 hours per year, under 5.3.3 Alarm monitoring building 1947 24/7 which is 8760 hours per year, under 5.3.4 Door monitors for four locations – lobby, west, east and north doors, 0700-1700 5 days per week excluding Fed holidays- 10 hours per totaling 10040 (10 hours multiplied by 251 days for 4 posts) the other requirement is for random security checks and perimeter checks under 5.3.10 and 5.3.11- only listed as 4 times and 6 times per day. I cannot seem to balance the hours other than the managers at 2080 with this information on page 40.

A. The south access typically has two personnel, one at reception/information and one as the alarm monitor, this post is run 24 hours a day 7 days a week, even on holidays. The north, west and east entrance has one person who pulls alarm and monitor duty, they work from 0600 to 18:00 Mon thru Friday. 208 hours per week times 52 weeks. These hours are typically broken up by several individuals who rotate. 200 hours per week times 52 weeks

This is how the hours break out.

2. TAB B – Element 2: Staffing Approach. “Discuss the ability to be fully staffed and operational by December 15, 2017.” Is this an error, as the operational requirement is for a start on 14 January2018?

A. CLIN 0001 Language will be change to read:

To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have 30 calendar days from the date of award of contract to phase-in. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract NLT 14 January 2018, obtaining certifications and licenses, become familiar with referenced publications, facilities, and post activities pertinent to the contract.

TAB B – Element 2: Staffing Approach will be changed as follows:

Identify the overall required team complement including any additional positions under the Offeror's discretion category in the staffing proposed to support the contract. Discuss the ability to be fully staffed and operational NLT January 14, 2018.

3. What is the current contract number and who is the contractor?

A. W9124C-13-C-0001, and the contractor is CULPEPPER & ASSOCIATES SECURITY SERVICES

4. In regards to Solicitation W9124C-18-R-0003, is this for an individual all for the total sum of all positions under this contract.

A. For all positions

5. Section 1.6.4 states the contractor is responsible for conducting business between the hours of 0800 to 1700 Monday thru Friday. However, Section 5.3.2 states that the front entrance shall be manned by an Access Control Specialist 24 hours a day 7 days a week & 5.3.3 states the Main Reception Desk be manned by one ACS 24 hours 7 days

Would this contract only cover these ACS posts from 0800 to 1700 or would the awardee be responsible for 24/7 staffing of these posts?

A. The contract has a total of six post's that will be manned daily. The MRD or Main Reception Desk is manned 24/7, another person watches the security cameras and man's the alarm desk which is co-located at the MRD this position will also be manned 24/7. All other posts are manned 0800 to 1700, Mon thru Fri.

5. It is our understanding that the organization must hold a Secret Facility Clearance and the Access Control Manager must hold a Top Secret clearance with or the background to obtain an SCI. Is this correct?

A. Yes, the building has controlled access.

This section refers to the offereors technical Volume and its Management and Staffing Approach. It indicates we should utilized Tab A and Tab B for these sections. Since this is an electronic submittal would bookmarks to our Management Approach and Staffing Approach suffice in lieu of Tab's or Thumb index's?

A. Yes.

7. Will the Government consider extending the Proposal Due Date?

A. Yes, the solicitation has been extended until 1500 (3:00 PM) 7 December 2017..

8. Paragraph 4.2, Secret Facility Clearance: This paragraph states that a SECRET facility clearance is required, but PWS Part 5 “Specific Tasks” 5.8.2 states that:

The Access Control Manager, in his or her performance of additional, specific security related duties, will maintain a security eligibility and access equivalent to the highest classification level of the materials or areas in building 1947 which require security programs support, to include, the Sensitive Compartmented Information Facility (SCIF). Unless determined otherwise by the Commander this security eligibility will be TOP SECRET. Failure of the Command Special Security Officer (SSO) to read the ACM on for access to the SCIF will release the contractor from performing all additional security related requirements pertaining to the SCIF.

Can the Government advice on the Clearance Level for this RFP?

A. Top Secret Facility clearance, and Top Secret for the Access Control Manager.

Will the Government identify the minimum level of experience required for each position or FTE?

A. FTE, Full Time Equivalent

Will the Government identify the minimum educational requirement for each position or FTE?

A. FTE, Full Time Equivalent

Will the Government consider adding columns for security clearance and certification requirements?

A. No

9. Reference: 4.3.10, access Control Specialists will conduct four random security checks on doors to include the SCIF door, communications closets, and exterior doors and document the areas checked on a DA Form 1594 between the hours of 18:00 – 0600 on duty days. On training holidays and non‐duty days security checks will be conducted every two hours until 0600 the morning of the next duty day.

5.3.11. Perimeter checks (full walk around of the building & MTC) need to be conducted every four hours six times a day in order to monitor for suspicious activity, property damage, and act as a deterrent.

5.3.3 Access Control Services at the front entrance to Building 1947 require manning of the Main Reception Desk (MRD) by one Access Control Services (ACS) Specialist, twenty‐four hours a day and seven days a week, to provide Alarm and CCTV Monitoring services. This support at the MRD is the second priority and focus of effort for this contract. Alarm and CCTV Monitoring service duties consist of…

5.3.4. Access Control Services by ACS Specialists, from 0700 hrs. To 1700 hrs. Monday through Friday, except on Federal holidays, to provide access observation, security badge checks as necessary, and visitor re‐direction as necessary. This support at the lobby, west, east, and north doors is the third priority and focus of effort for this contract. Access monitoring service duties consist of

Can the Government confirm the hours of operation as there are contradictions in the RFP?

A. See answer to question 1

10. Reference: 5.3.11. Perimeter checks (full walk around of the building & MTC) need to be conducted every four hours six times a day in order to monitor for suspicious activity, property damage, and act as a deterrent.

If paragraph 5.3.11 applies, can you please advise how many guards are required to do each perimeter check?

A. See answer for question 1.

11. Will the Government provide the necessary badges/I.D.s or is this the contractor’s responsibility?

A. Section 1 of the Performance Work Statement has been modified to add contractor Common Access Card (CAC) information.

1.7. Antiterrorism/Operations Security Requirements.

1.7.1. Contractor employees. All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 60 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 60 calendar days after completion of training by all employees and subcontractor personnel.

1.7.2. Access and general protection/security policy and procedures. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.7.3. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.7.4. AT Awareness Training for Contractor Personnel Traveling Overseas. US based contractor employees and associated sub-contractor employees to make available and to receive government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit ATO being the local point of contact.

1.7.5. Army Training Certification Tracking System (ATCTS). All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.7.6. Operations Security. Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

1.7.7. For information assurance (IA)/information technology (IT) training. All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of appointment to IA/IT functions.

1.7.8. For information assurance (IA)/information technology (IT) certification. Per DoD 8570.01-M , DFARS 252.239.7001 and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DOD 8570.01-M must be completed upon contract award.

1.7.9. For contractors authorized to accompany the force. DFARS Clause 252.225-7040, Contractor Personnel Authorized to Accompany U.S. Armed Forces Deployed Outside the United States. The clause shall be used in solicitations and contracts that authorize contractor personnel to accompany US Armed Forces deployed outside the US in contingency operations; humanitarian or peacekeeping operations; or other military operations or exercises, when designated by the combatant commander. The clause discusses the following AT/OPSEC related topics: required compliance with laws and regulations, pre-deployment requirements, required training (per combatant command guidance), and personnel data required.

1.7.10. Threat Awareness Reporting Program. For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent.

12. Is the Government going to issue a DD254 along with the solicitation?

A. Yes

13. Are all positions covered by the Service Contract Act (SCA)?

A. Yes

14. Which positions does the SCA apply to?

A. All

15. Reference: 1.6.5 Place of Performance: The work to be performed under this contract will be performed at Building 1947 (Patton Hall) and Building 1954.

Are all buildings requiring 24x7 checks?

If not which buildings are?

A. BLDG 1947 will require the 24/7 checks

16. Can the Government provided a list of the seniority dates for the current incumbents?

A. No

17. Reference :The south access typically has two personnel, one at reception/information and one as the alarm monitor, this post is run 24 hours a day 7 days a week, even on holidays. The north, west and east entrance has one person who pulls alarm and monitor duty, they work from 0600 to 18:00 Mon thru Friday.

5.3.4. Access Control Services by ACS Specialists, from 0700 hrs. to 1700 hrs. Monday through Friday, except on Federal holidays, to provide access observation, security badge checks as necessary, and visitor re‐direction as necessary. This support at the lobby, west, east, and north doors is the third priority and focus of effort for this contract. Access monitoring service duties consist of:

A. See answer to question 1

18. Reference: Access Control Specialists will conduct four random security checks on doors to include the SCIF door, communications closets, and exterior doors and document the areas checked on a DA Form 1594 between the hours of 18:00 – 0600 on duty days. On training holidays and non‐duty days security checks will be conducted every two hours until 0600 the morning of the next duty day.

Since the MRD and the alarm desk are manned 24x7, will one of these positions leave there posts to conduct the security checks?

A. Each offerors staffing approach should address this.

19. Reference: Section 1.6.4 states the contractor is responsible for conducting business between the hours of 0800 to 1700 Monday thru Friday. However, Section 5.3.2 states that the front entrance shall be manned by an Access Control Specialist 24 hours a day 7 days a week & 5.3.3 states the Main Reception Desk be manned by one ACS 24 hours 7 days

Can the Government confirm the number of post at each bldg.?

A. See response to Question #1

Can the Government confirm the number of employees needed at each posts?

A. See response to Question #1

20. The NISPOM indicates an organizations Facility Clearance Level (FCL) must be commensurate with the level of classified information received. Since the Access Control Manager must possess a Top Secret Clearance, the NISPOM indicates the contractor must possess a commensurate Facilities Clearance. For example, a contractor with a Secret Clearance would not be eligible to initiate the required Period Review or clear a Manager to Top Secret. Request that the Facilities Clearance Level be changed to Top Secret to avoid any inadvertent non-compliance issues.

Also, the request that the contractor Facility Clearance Level be added as an evaluation criteria, to avoid any confusion on the technically acceptable requirement.

A. The Contracting Officer has made a determination of the evaluation criteria for this requirement.

21. Can the government provide historical workload data for the Access Control Specialists as was provided for the Access Control Manager, Receptionist/Information Specialist, the Alarm Monitor Specialist and the Door Monitor?

A. You will have to determine the number of hours, based on the workload data provided for the other positions.

22. The response due date on FBO webpage says 11:59pm on 12/6/17, however the solicitation says 12:00am on 12/6/17, which is Midnight on Wednesday morning. The difference in the times constitutes a 24 hour discrepancy in the due date. Can you please advise when proposals are due. Would recommend changing to 11:59pm to avoid any confusion.

A. The submission date has been corrected, refer to amendment 0002 of solicitation W9124C-18-R-0002.

23. The door monitor shows the same estimated workload as the two 24/7 positions. However, in the PWS (page 13 Section 5.3.4) it states it’s a 0700 to 1700 position. (and it still states 0800 to 1700 on M-F in Section 1.6.4 on page 3) My take on the positions is as follows:

ACS Manager 0800-1700 with 24/7 access (Top Secret Clearance)

Access Control – Reception/Information 24/7 (Secret Clearance)

Alarm/CCTV Monitor – 24/7 (Secret Clearance)

Door Monitor – 24/7 (Secret Clearance)

Can you please confirm that is correct or clarify the hours for us?

A. See response to question 1.